the breakfast was great, and the pool was wonderful along with the gym

i liked it all. the breakfast was great and the employees were very friendly and helpful.

breakfast was banging

very friendly and accommodating staff. very clean. great breakfast.

missed having a continental breakfast in the morning, but it is understandable with the covid-19

spa was amazing mrs l poole was very nice i really appreciate her energy on my born day

we called ahead to request an early check in

the restaurant brought us room service

pa services, room size, amenities, room service

wifi and tv worked great and able to watch news in hd on a channel other than cnn

free shuttle to the airport and basically free parking

gym could be better but most dont yo dir fitness room so

the breakfast was standard hotel fare, but the staff was attentive and kind

breakfast was included, and no additional parking expense

close to airport, staff was really nice, upgraded my room for no reason, shuttle to airport

no room service from 365 bar and grill.

my room was beside public laundry and employees laundry

very close to airport with discounted parking!

gym and restaurant

the shuttle they offer is super fast and convenient

but there was coffee in the lobby and the breakfast was good

breakfast was always done always fresh was good

close to airport with shuttle.

airport shuttle, breakfast

and the shuttle drivers

were told about the pool hours when we checked in, but when we asked to access the pool half way through our stay which

loved the pool table and fussball table in the lobby

the lobby offers a variety of entertainment options, along with a gym and a generous sized pool

close to the airport, free shuttle

the kitchen was well equipped with a large fridge and freezer combo which was fantastic

small gym was too humid & hot to workout in (equip was dusty & had dried sweat, no disinfecting wipes or

it's not a pool with kids running around late at night

very friendly staff very good hot breakfast

bother us because we were just passing through, but normally with kids we look for hotels with pools

very nice hotel. excellent breakfast. shuttle bus waiting in airport, fast and easy

lacking gym expert was bad for me cause i wanted to do exercise.

clean, staff very nice, free airport shuttle, hot breakfast included, indoor pool and gym, big room with fridge, micro and coffee machine

the gym needs a small drinking water facility

loved the pool breakfast was so good friendly staff

the breakfast was great and fresh. my kids enjoyed the pool and very spacious rooms.

with three kids it’s tough to find a big enough place to accommodate us

the pool deck was extremely slippery and a bit on the smaller side.

the pool and work out room was great

the breakfast time on the weekend. wish it was a bit later.

breakfast and the front desk stafff were amazing ?

liked that this was so close to the airport, had a shuttle service, and had breakfast included

the gym and pool were great

liked that this was so close to the airport, had a shuttle service, and had breakfast included

hotel was a fine choice because of its proximity to the buffalo airport and its airport shuttle

shuttle service for pick up n drop to the airport was superb

there were stains in the carpets and we found peanuts and a bright pink kids bracelet on the floor in our room, clear evidence that it had not been vacuumed

no kids under the age of 18 in the pool after 9:30pm

staff were willing late at night to pick us up with their free airport shuttle, then took us back to the airport at 5:30 in am

having a bar downstairs was great for the price range

the lobby restaurant bar which is normally a positive, ended up detracting from this stay this time

would have like to be informed that the pool and spa were open

shuttle service to airport

my family swam in the pool and the water was very cloudy

the pool and the gym. spare bed in the room.

i got in late after midnight and they sent me airport shuttle immediately!

to airport and excellent shuttle service

kids yelling everywhere nasty nasty

clean quick, shuttle to airport, parking, and nice desk person

close to airport and quick shuttle service

elevator and if you have kids and extra luggage and get second floor be prepared to walk and drag your luggage

it was great for the kids

spacious. nice staff. fitness room fine. breakfast great.

breakfast was very nice with many choices

the breakfast was not good this time. it was better in the past.

with kitchen was great experience

my room was clean, the staff greeted me warmly and breakfast was very good

the breakfast is generic hampton inn so nothing fancy

the shuttle to and from the airport was very good and timely

website said it offered breakfast but all they had available was a brown bag with a water, piece of fruit and a danish of

the shuttle was already at the airport when we got off the main entrance and only took couple of

we asked to have our rooms near the pool as i was traveling with kids and they were able to give us the rooms right next to the pool

love the shuttle to the airport was whenever you asked

if you wanted you could use the gym or the pool at any

swimming pool area

very clean pool and hottub

liked everything, the atmosphere, the attentions, the roomd, the pool, the fitness room

excellent location, excellent price point, excellent breakfast - huge room and huge bed!

were excellent, derek, at the bar does an excellent job and jay made sure that dinner was first class

restaurant in the hotel with bar, amazing indoor pool with gazebo bar and sauna

the wifi isn't that good but wifi even at home is poor, but definitely would come back to hotel and

pool size was great for small children

liked apples being available. great breakfast.

kids had a nice time and so did we

close to the airport. very nice, clean and comfortable, good breakfast, good service

big size room with full kitchen, big fridge, microwave, iron facility and responsive team

pool is too small.

pool is nice and clean but closes by 9 pm

breakfast, loved the pool

early check in, clean, breakfast

pillows, pool, breakfast

only location i found in buffalo that the pool was open

shuttle worker that took us to airport was so nice we enjoyed our ride there with her she was so

cleanness; free parking, free breakfast; free coffee 24/7

gym and pool looked nice, though didn't use

the airport shuttle

i had drove almost 4 hours with kids i was irritated and not exactly pleasant

breakfast room staff

everyone was friendly. breakfast was good. facility was clean

the room was clean and big. the breakfast was fresh and plentiful.

check in was easy, layout was convenient, breakfast was very good

my grand children loved that the pool was saltwater

two separate bedroom suite with fully loaded kitchen

not enough trash bags to accommodate 6 people and kitchen trash receptacle should be larger

available kitchen if you wanted to eat-in

free laundry machines

the fitness center was exceptionally well equipped for a hotel in this price range.

breakfast, friendly staff upon check in and out, the room was so clean and cozy - the beds were so

the room was very cleanthe staff is goodthe breakfast was good

swimming pool water too cold to swim and the jacuzzi was out of service

i saw a laundry room, gym, jacuzzi and outdoor pool

the service, cleanliness and breakfast were formidable. the place is central, cozy and quiet.

the breakfast was incredible

the gym was not available, but the pool was

nice room with whirlpool

the staff was nice and courteous. room was very clean and enjoyed the breakfast selections.

laundry room & ice room available

parking is limited on a saturday night due to events and live music on site

got couples massages downstairs at the spa both times and it's always amazing

pool open until midnight which was nice for my daughter who waited all day to go swimming

room service delivered our dinner n a minutes

everything. the gym,food, and everything was new,fresh and clean.

no towels in the pool area. for 2 days.

very clean and a great breakfast in the morning. staff was very friendly

the kitchen staff was very friendly and diligent in cleaning.

breakfast had healthy options

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

breakfast timings start from 6 am. very few hotels start such early.

i was told on check in day that the pool and gym were opening up the next day, they never did i was there for a week

husband said the continental breakfast was just okay

the pool was nasty

breakfast selections, considering how small it was

pool not available.

pool and how clean the place was.

nice rooms and staff. pool and hot tub. free parking

the kids and i enjoyed the spa pool and swimming pool

the pool or the hot tub was out of service.

the gym had no water?

room, enjoyed indoor and outdoor pool although it could have been cleaner, enjoyed jacuzzi and gym, overall nice hotel would definitely go

the pool looked nice, although we didn t get a chance to try it out

vert comfortable bed, good wifi. excellent staff. free parking

easy to find, plenty of parking, friendly and helpful staff.

the pool was great and had plenty of towels

breakfast was really quite good, despite some covid safety limitations

stated before running what i assume was kids in the hallway and loud adults which you have no control over

they put a wall clock in the pool area so one can see the time while they are swimming with their kids

breakfast is great, the pool is nice if you have small kids because the deepest end is 4

there pool was closed no room service and very rude

service - nice, clean, spacious rooms and a great indoor pool and hot tub

sometimes parents are not mindful of other guests and they let kids congregate and chat (loudly) in hallways and take up the computers in the lobby playing video (-)no complimentary breakfast. that was disappointing, especially for the kids. (-)hoping a staff member would notice a group of kids spraying a hose in the jacuzzi area (+) the pool was great for kids (-)rooms did not have a refrigerator or a bath tub (useful for kids) (-) we checked in in the evening so our kids wre tired so we didn't bother asking for different room but room not (-) we were looking forward to a relaxing getaway from the kids and listening to the noise was very unpleasant and frustrating (-) enough that the kids were pushing the 'dirty (-) enough that the kids were pushing the 'dirty cloud' (-)was a kids hockey team staying on our floor, the noise was unreal (-) i purposely booked this hotel for family weekend for ub for the pool since i have 2 some kids

the pool was great for kids

the gym. my son really liked it.

clean room. additional kitchen items you. ould check out to use. free guest laundry facilities

there are no restaurants in this hotel, though it provides more than enough kitchen facilities to fend for oneself

i love that i can do my laundry here, for free

bit pricey for a one night stay but the check in person let us have a late check out so that we were able to do the cave of winds in the morning before we left

free laundry, exercise facility

breakfast was just passable

a shuttle is provided by the hotel that will take you to and pick you up later from anywhere in the

shuttle service was easy accessible

no hot breakfast kitchen is not operational for that, only cold breakfast items and a toaster

breakfast was sub par

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

the breakfast tastes good. nice big room with a view.

the staff were awesome and very helpful… sine the first day, mario impress us with his help for early check in knowing my sickness, all the need for my sons always been respond quickly… the

could have more customer service experience and appeared to be homeless people walking in eating breakfast

we appreciated that the self laundry

loved the healthy choices for breakfast

great front desk staff, large room and excellent location for bar examinees.

the pool could of been cleaner and warmer.

kids enjoyed pool

ok, nice staff, ok rooms, great breakfast. our kids enjoyed the pool.

the pool was nice for our kiddo

pool area was clean and beautiful

was hard for the price, should offer free breakfast kids running around hallway and yelling

location perfect staff friendly. pool spa nice touch.

there is a bar in the lobby and a starbucks

and the pool was warm compared to others

the bar is great

the pool was nice and we also enjoyed the steam room

didn't eat the breakfast

i was not able to use the pool

stay was great but the rooftop bar was way too small for nye and no dance floor

gym is kind of small, and could use more equipment

loved the gym

we sat at the bar for about 15mins and had four people on staff

organized for the bar examinees, which made it convenient for that time

this was a huge deal to my kids

was comfortable, room service was very nice, breakfast was excellent

the food for room service was just ok

room service food, service was great but chicken wings were under cooked.

room service was top notch

room service and restaurant not overly priced for being so ritzy looking

continental breakfast food was fantastic

highlights were the amazing shower and outdoor spa pool.

was a shame that the spa and gym closed at 6pm, so we weren t able to take advantage of these

great location. breakfast was good as well

spa was admittedly a little bit of a let down

the facility was very clean and the pool was inviting

convenient; swimming pool;location

the bathroom was enormous and dated and the kitchen not well equipped or really clean

clean. comfy bed. good breakfast. good location

first off, charging a fee for premium wifi is unheard of in this day and age

ordered room service and got the garlic pizza

all good breakfast outstanding

adults a chance to take a break and enjoy the evening and the hot breakfast is a winner with the kids

the valet service was so kind, front desk was great, the sear bar had wonderful food, the breakfast bar was exceptional

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as black spots all over the washer no open pool

i enjoyed the pool and hot tub.

the hot tub was not working... the key to the pool area wasn't working...

breakfast was awesome, the area large and spacious.

nice pool and workout room

the pool

very small breakfast option but the price of the room made up for that

the staff was very kind ! breakfast was good !

get to stores and close enough to attractions 20 minutes from niagara falls they do offer a small breakfast nothing to get up early for so just sleep in and enjoy the

they also offer free continental breakfast and free parking which was a plus point for me

breakfast was good as we paid the price

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

the pool was very nice and even had floaties for the kids

my sisters kids were late getting back to town and were a day late

i advised no because i have kids who want to swim

kids running around above all hours

breakfast was delicious

it was very clean. the staff was helpful. the breakfast was very good.

hotel was convenient. breakfast was absolutely wonderful.

breakfast buffet was wonderful and we were a large group so appreciated that they extended the

good breakfast, friendly helpful staff.

pool was big , clean amd fun, breakfast was delecous , we stayed in the suit room

location, kitchenette ,room size

like the mini kitchen. the fitness room was very nice. i loved the breakfast options.

of covid-19 i didn't have access to the pool or gym

the hotel was very clean! the breakfast was also very good.

staff was friendly. breakfast was good. pool was nice. a big room with kitchen. great location.

i came early and was told i would have to pay an early check in fee

and a small fitness center

decorated, very clean, plentiful breakfast, staff very pleasant and helpful, great

breakfast was excellent

breakfast was good

the parking lot was clean and big along with the fitness room

breakfast was good.

great staff, nice pool area and good hot breakfast

breakfast was really good

th3 room was spotless, beds comfy and breakfast was good