the wifi in the room was worse than no wifi

hotel has everything, a spa, a fabulous restaurant and a bar a notch above others because of its wine list, unique

had a lot of free parking

the beautiful decor - parking - friendly staff -

nice gym which my husband used daily and a decent, convenient breakfast

we got a room near the edge of the property so in room wifi was poor

the hotel is beautiful and the spa is amazing

proximity to the airport. shuttle service and a nice breakfast

ery small ) and a restaurant.

wifi is fast also - good value

free breakfast

no shuttle, although stated there is

location is decent, easy to access. the restaurant anchor bar on site is really nice.

minutes to buffalo airport walking distance via sidewalk to bar & grill and to cracker

to the airport and shuttle service driver was nice

loved the pool table and fussball table in the lobby

the gym was well maintained with good equipment. breakfast was good with a good variety.

the gym was well maintained with good equipment. breakfast was good with a good variety.

location, kitchen features, spacious suite morning check-out staff were very personal

they went above & beyond to pick us up with the airport shuttle service, which we greatly appreciated

2) wifi did not work

clean, close to airport, reasonable, friendly, great bar and restaurant

hot tube & gym was great

early check in. clean and staff was very courteous.

good nearby restaurants also - bar and grill right outside hotel

the pool and work out room was great

room ready upon arriving. staff very helpful. pool very clean with plenty of towels/

pool and included breakfast were both wonderful

the pool was quite cold and the doors to the outside near the pool were open letting additional cold

beautiful room and bathroom, good breakfast variety, excellent coffee available at all times.

nice hot tub beside the gym

proximity to the airport...free shuttle...very helpful staff.

it was a bit uncomfortable to find the entrance to the small pool/gym/hot tub is located in the breakfast serving area, you have to pass through it

also, we were allowed an early check in

morning breakfast from 4:30am-10am is great

hotel is clean, has full hot breakfast and clean room service

the location, shuttle service, morning breakfast, and the pleasentness of the staff.

clean, staff very nice, free airport shuttle, hot breakfast included, indoor pool and gym, big room with fridge, micro and coffee machine

the breakfast was great and fresh. my kids enjoyed the pool and very spacious rooms.

breakfast, location, comfortable beds

shuttle service for pick up n drop to the airport was superb

breakfast was good, but due to high volume they were out of a lot of things

gym had ample machines

the gym and pool were great

enjoy very much your pool and jacuzzy, and breakfast was delicious, very satisfied

my family swam in the pool and the water was very cloudy

very comfortable room and friendly staff. the gym was outstanding!

shuttle service on friday night after 11 p

would have like to be informed that the pool and spa were open

mary handled my request and put my name on list for shuttle

booked this at 11pm due to a delayed flight, the staff were great and arranged a shuttle to come and collect us straight away

tried to use the laundry and the one and inly machine was broken- we opened it and saw the foul smelling laundry

location to the airport and so easy to get a shuttle

i left before breakfast. i like the gym. i also like the long mirror

during the day (black) kids were running up and down the halls on scooters, yellling and screaming and at night adults

having a bar downstairs was great for the price range

shuttle to the airport is 24/7.

front desk & shuttle drivers were great

board games and pool table were a very pleasant surprise and something we took advantage of

billiard and gym

i would have loved a breakfast to go bag with a muffin or fruit or something.

website said it offered breakfast but all they had available was a brown bag with a water, piece of fruit and a danish of

the front desk staff was amazing and shuttle was so convenient.

breakfast and friendly staff

the breakfast was just fantastic!!! it was very healthy. i didn't feel weighed down.

pool and spa with a workout room overlooking

was under construction, not safe for kids, pool was closed, walkways were uneven, breakfast was mediocre with unhappy staff, limited

were clean and comfortable…convenience to airport with shuttle service and parking are what led me to it

great experience with two small kids

friendly staff, very clean, nice pool and hot tub.

the fitness and business centers are nice. breakfast was good.

the layout of the hotel and the room were excellent. the pool was also perfect for our kids.

liked having 2 rooms and a small kitchen

the breakfast was not good this time. it was better in the past.

the pool was warm and not too overcrowded and the hot tub was amazing

my grand kids loved the pool and spa

employees here are great. pool wasn't freezing. very nice hotel

breakfast

the pool was a perfect temperature, and the hot tub was so relaxing after a long day of walking the

the staff was nice and courteous. room was very clean and enjoyed the breakfast selections.

rooms were beautifully updated, the pool was open til midnight, and the covered parking was great

wated 20 min at the lobby bar for a drink

pool open until midnight which was nice for my daughter who waited all day to go swimming

plenty of onsite parking and close to restaurants and

the hot tub and pool are the icing on the cake

comfort, pool breakfast staff is respectful and friendly

nice pool, clean room, over all vey pleasant stay

comfortable setup. my kids had a ball!

wife and i and our two kids visit buffalo quite often

dry sona and 24 hr gym

we didn't like that the pool wasn't open 24hrs

great little bar and restuarant

open bar and meals with room service additional cost of

of room and bar in lobby

free parking is included with plenty of availability

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i wish the breakfast bar had more items but other than that everything was great.

were well appointed and spacious; great variety at breakfast; great to have a kitchenette with large fridge and dishes/dishwasher

it was so lovely the lobby was decorated and there were activities and treats supplied for kids

it was a decent sized room, the breakfast was decent. loved the kitchen area in the room

were hard, pillows were old, gym was missing equipment

the pool and the breakfast served in the morning

the breakfast meat could have been better.

staff was excellent, especially the breakfast staff

room we were in and the pool was clean the breakfast was excellent and the staff was top notch all

the pool and the breakfast served in the morning

very clean good breakfast and great location

shuttle to airport. good breakfast

the airport shuttle

had called the hotel to get shuttle bus lined up early in the morning i think the guy name was jim he told me numerous of times

breakfast was slightly underwhelming with your standard setup, but was missing a meat protein

the pool or the hot tub was out of service.

the kids and i enjoyed the spa pool and swimming pool

amazing staff nice pool and spa washing machines good location

pool and how clean the place was.

key worked for room but not for pool or outdoor patio reentrance

the pool was great and had plenty of towels

pool was open and super clean

good location. clean rooms. great breakfast choices.

the facility was good. gym was great.

very quiet, well taken care of (is only about 2 years old), wonderful breakfast (included), pool, is all no-smoking, good location for us, free parking, access is by room key to doors and

the gym had no water?

kids ate free at breakfast

and they gave us a torn comforter and the phones in the room were not working to call for room service

stopping by this time, the rooms, staff and bar were all amazing

i ordered room service for the first time and it was wonderful

nice pool and hot tub.

plenty of parking

parking

room service food was good and reasonably priced

cannot connect wifi with my cellphone in the room. laptop works fine.

rooms, clean establishment, comfy bed, kitchenette with a full size fridge, electric stove, even a dishwasher

the room was a queen one bedroom suite with kitchen

candlewood provides free laundry facilities for its guests, which is a nice bonus

room was well equipped/ had a kitchen and utensils, everything clean and well maintained, staff nice and flexible

clean, staff was exceptional and front disk was available 24 hours, the free washing machine, gym

breakfast was great

how clean it was and the pool.

the corridors were a bit cold and no indoor pool.

breakfast was was amazing

no indoor pool hot tub out of service

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

loved the idea the fitness room was open 24/hr

the pool and hot tub were closed (the hot tub was practically black) - this wasn’t noted on any 3rd

location for ub graduation was perfect!!!! breakfast was as good

the pool area looked nice

longer hours for breakfast more air circulation on hallway

very good location. near by shops & restaurant. very good breakfast.

get to stores and close enough to attractions 20 minutes from niagara falls they do offer a small breakfast nothing to get up early for so just sleep in and enjoy the

the room was comfortable and clean. they gave us an early check in.

they also offer free continental breakfast and free parking which was a plus point for me

a nice variety available for continental breakfast

only thing pool have a lot chlorine my eyes were burning but everything was perfect room,breakfast

the hotel was very clean! the breakfast was also very good.

staff was friendly. breakfast was good. pool was nice. a big room with kitchen. great location.

pool seemed very dirty

the breakfast bar was good location was convenient, right off the highway

the pool and spa were nice for the kids

and a small fitness center

pool was lots of fun

the kids enjoyed the pool so much

the room was very comfotable, the pool and hot tub area was impeccable

the pool should be more clean.

clean friendly breakfast

in the breakfast is the best

breakfast was really good

very clean, good location, the hotel is pretty new and well maintained. excellent breakfast

i had drove almost 4 hours with kids i was irritated and not exactly pleasant

front desk, breakfast and facilities were clean and the people friendly.

the room was clean and big. the breakfast was fresh and plentiful.

staff was friendly, room was clean and quiet and kids loved the breakfasts.

liked the room and the breakfast

spacious, comfortable rooms, fully equipped kitchen including dishwasher detergent and dishwashing liquid and extra paper towels

pool needs to be cleaned but everything else wonderful.

makes life easier with kids

my children enjoyed the pool the most

free laundry, excellent breakfast with many choices, 3 times week social with food, and other amenities

the bed was great and really appreciated the kitchen in the room.

breakfast was sub par

staff. free shuttle to shes's. great location for buffalo. can walk to the anchor bar for wings.

the shuttle drivers were also great and very helpful

great breakfast options, courtesy shuttle, spacious room, commies bed, friendly courteous staff.

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

there was a spider in the pool.

i was not able to use the pool

no breakfast

didn't like where i stayed at the hotel, and i had to go to another place to go to a bar and to eat there, because they couldn't accommodate me

the bar is great

every employee was so friendly the breakfast was great

breakfast, cleanliness

loved the healthy choices for breakfast

we appreciated that the self laundry

nice suite... very well equipped 24 hour gym was also greatly appreciated

there was no room service

perfect location to take the bar exam

pool was closed

room service delivered in a paper bag, very bizarre and a first for me and i've travelled a lot

no wifi

gym and cleanliness

the room was spotless and the pool was nice

gym was well equipped but the swimming pool was so narrow and small it was too difficult to swim

my husband and i gave the kids the two double beds and we had all intentions of staying on the sofa bed before we even got

the bar was opened later, but not a huge issue since there’s plenty of nearby bars

the fact there are 2 accessable bars is amazing, a free salt spa and all the amenities you can ask for i liked everything about this property

we used the gym as well as the hot springs pool

valet parking at no charge

directions to hot water pool could have been more clear.

was a shame that the spa and gym closed at 6pm, so we weren t able to take advantage of these

the pool and hot tub were closed

room service: beds untouched, shower items not refilled

a great bed, comfortable pillows, semi-decent breakfast included

the small kitchen had plenty of dishes and enough paper towels with dish soap for hand washing and detergent

the breakfast and gym was good

the pool. but not changeable. small. heavily chlorinated

only 1/2 a roll was left for 4 adults and 3 kids

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as black spots all over the washer no open pool

was a great trip for us take the kids on and the front desk staff was amazing

limited varieties in breakfast buffet and room service too room service is expensive

pool and hot tub were nice. bed was comfortable.

the pool/spa area was even better than we had pictured and fortunately we had it all to ourselves

was hard for the price, should offer free breakfast kids running around hallway and yelling

they have an exercise room, hottub , pool, and onsite parking

the beds were nice. the shower and pool were amazing

room service food, service was great but chicken wings were under cooked.

room service was good and timely

the layout of the hotel

the hotel has a restaurant and room service available until 11 pm

evator changes to access parking or lobby) or the unavailability of room service past 10:30 pm

pool was not open

good gym equipment

food was not so good the room was clean bed was okay . need heavy dumbbells in gym.

the room wasn't cleaned and the pool was cold

i could hear the laundry machines running past 11 pm. not cool.

the availability of laundry machine easy parking

family had everything that we needed for breakfast, fresh waffles, eggs, sausages , yogurt and fruits

large clean breakfast free coffee

free breakfast had no meat

breakfast was decent with choices - not just a bran muffin.

it had a library, gym, and pool

the breakfast was great, and the pool was wonderful along with the gym

pool, hot breakfast, suite room, able to secure a roll away bed for additional child

the location, staff, rooms, pool, breakfast, etc

a lot of varieties! great location! was able to accommodate an early check in! thank you!!