i thought i would be able to swim it didn't advertise the pool being closed at certain seasons.

the room was very cleanthe staff is goodthe breakfast was good

the breakfast room is a little bit too small

breakfast was great

breakfast

the pool and the breakfast served in the morning

early check in, clean, breakfast

pool is nice and clean but closes by 9 pm

room we were in and the pool was clean the breakfast was excellent and the staff was top notch all

it was very clean and comfy and the breakfast was great and the staff.

free shuttle bus service from/to the airport is convenient

very clean good breakfast and great location

they have shuttle service and breakfast is included

cleanness; free parking, free breakfast; free coffee 24/7

i booked that evening and the shuttle was waiting when we exited the airport

breakfast area was a bit crowded

our room was large and had a kitchenette

a lot of accommodations (restaurants, stores) pool was very nice

sheets were super soft. breakfast food was tasty

breakfast was pretty good also, had options that the kids really enjoyed

we always have a fantastic time. the pool is amazing and the kids loved the courtyard view.

swimming pool and gym ud83cudfcbud83cudffe

location was very important to me,breakfast was plentiful and staff was pleasant.

we were placed across from the laundry room with no door so we just heard laundry machines all night along with people in the

my room included a jacuzzi and looked out on a swimming pool full of kids!

my children enjoyed the pool the most

i loved the location, and the bedroom was separate from the room and the full kitchen

the kids and i definitely enjoyed like we always do and will be returning they didn’t want to leave

breakfast was excelent, happy hour was great...in all, property was way above our expectations

makes life easier with kids

the room was clean and big. the breakfast was fresh and plentiful.

warm breakfast was wonderful and served in a covid 19 safe way

the quiet time wasnt early enough. kids hollaring around 930 in hall

check in was easy, layout was convenient, breakfast was very good

breakfast room staff

good customer service the shuttle vehicles that they have is very helpful

the bed was great and really appreciated the kitchen in the room.

restaurant when checking out coffee bar wasn't maintained staff told me that coffee was fresh coming to find out once i tried it it was

the shuttle drivers were also great and very helpful

hotel is not in downtown, however the shuttle downtown made it worth staying at this location.

the room was spotless and the pool was nice

pool must be opened

i like the gym. i like the rooms it was clean it was comfortable.

should have a bar that stay open till midnight on weekends

early check in

the breakfast tastes good. nice big room with a view.

staff didn’t explain this very well, we arrived 3 hours early because of expected weather and before even being able to ask about early check in they were

everything how fridays was connected the gym the beds and the tvs and bathroom

nice breakfast. the location is also great.

every employee was so friendly the breakfast was great

the bar was closed but the hotel clerk stated that the staff called in

was hard for the price, should offer free breakfast kids running around hallway and yelling

the pool/spa area was even better than we had pictured and fortunately we had it all to ourselves

pool area was clean and beautiful

beautiful decor. amazingly comfortable bed. great pool/spa area. excellent location.

close to convention hall made it easier to get kids to dance competition

lovely lobby with a bar and starbucks

we sat at the bar for about 15mins and had four people on staff

the hallways were filled with kids practicing hockey all hours of the day and night

room service delivered in a paper bag, very bizarre and a first for me and i've travelled a lot

the pool was nice and we also enjoyed the steam room

no actual breakfast served

no breakfast because of some issues in kitchen but they still charged for the snacks from

it was cool. hard to get towels and bar soap when we needed them.

there was a spider in the pool.

was comfortable, room service was very nice, breakfast was excellent

the hotel has a restaurant and room service available until 11 pm

room service was top notch

room service and restaurant not overly priced for being so ritzy looking

evator changes to access parking or lobby) or the unavailability of room service past 10:30 pm

the bathroom and bedroom are both classy. the outdoor hot pool was fun.

the breakfast was good

free valet parking and delicious food!

rooms, bed, bathrooms all very nice - mt kids of course loved that everything was on wifi

the spa is also a great option

staff very friendly, good breakfast and free drinks on evening reception

i appreciated free wifi, a nice fitness club, with hot tub and pool, and a decent free breakfast

ordered room service and got the garlic pizza

the property was beautiful and very clean. breakfast was amazing

problem is the amount of kids bday parties that was on our floor and the floor above us

there was a night club directly below us, the gym was right beside us

actually had a hot tub and a nice pool and gym

nice room, good breakfast

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

breakfast was identical each day, no variation

later hours of pool lol

my 6 year old absolutely loved the breakfast, pool, hot tub and ping pong table

the breakfast was not good this time. it was better in the past.

my wife didn't enjoy the breakfast, or the coffee.

everything was beautiful the room , the cleanliness , the breakfast , and the pool was perfect

proximity to airport and the free shuttle service

everything was good- breakfast, room, parking, check in, check out.

was under construction, not safe for kids, pool was closed, walkways were uneven, breakfast was mediocre with unhappy staff, limited

tons of kids in pool area unsupervised.

great experience with two small kids

it wasn't until the next day i realized there was a shuttle available

the shuttle to and from the airport was very good and timely

the hotel was extremely clean including the pool, my room and the gym facility

the front desk staff was amazing and shuttle was so convenient.

both at the front desk and at the breakfast buffet

two sets of towels and didn’t replenish the breakfast

the room wasn't cleaned and the pool was cold

good gym equipment

the breakfast was lack luster.

the pool was nice and never overly crowded

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

kids were disappointed

and close to airport with some nice common spaces, need new pool quest but besides that enjoyed my stay

very close to the airport with shuttle!

excellent room and service. i loved the open bar and pool.

there were stains in the carpets and we found peanuts and a bright pink kids bracelet on the floor in our room, clear evidence that it had not been vacuumed

the shuttle

walking to the room the carpeted hallway was soaking wet, the smell was so bad, kids were playing soccer in the hallway banging the ball off doors, the room sheets had

kids running up and down the hallway during the night

tried to charge me $150 damage fee because my little kids left peanuts on the floor in the room and they accidentally spilled juice on the cover they

close to airport and quick shuttle service

i liked the small snack area across from the front desk, and the pool was lovely

it has a pool and gym

some of the staff at the breakfast bar were unfriendly and made me feel uncomfortable.

had the king suite which works out perfect when you have 2 small kids; you are able to put them to bed and still have the separation and the room is large enough

shuttle service on friday night after 11 p

had tried calling the hotel to ask about the time of the shuttle but nobody picked up

room too small, over priced for product, pillows crappy breakfast was in a disarray with kids running wild, air conditioner was very noisy with a loud humming noise, totally

i waited in the bus stop for a while and saw there is a shuttle for different hotel

we appreciated the airport shuttle service and thought that overall the experience was a good value for our money

enjoy very much your pool and jacuzzy, and breakfast was delicious, very satisfied

loved the pool breakfast was so good friendly staff

lacking gym expert was bad for me cause i wanted to do exercise.

free breakfast was good

clean, staff very nice, free airport shuttle, hot breakfast included, indoor pool and gym, big room with fridge, micro and coffee machine

great shuttle service i used a couple times to and from airport

no elevator and the wifi kept cutting out.

gym is closed

wifi connection was good. handy location for buffalo airport

we liked the location and that it was attached to a sports bar restaurant.

wifi was good

24 hour shuttle

cookies before bed and a good breakfast in the morning was great

clean, new, spacious, friendly staff and very good nutritious hot breakfast!

all goog. early check in helpful

was there with my kids

breakfast had healthy options

of room and bar in lobby

for relaxing, texts from staff asking if we were satisfied showed concern for our happiness, pool area clean beautiful

need more table for breakfast

however, the bar staff provided free take away hot water each night as my wife likes to have a herbal tea at

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

the salt water pool was warm and we enjoyed swimming

plenty of onsite parking and close to restaurants and

feel more comfortable with paper document in room about hotel amenities like info on restaurant, room service, info on spa and

my family loved the pool

wish room service ran later

nice room with whirlpool

the breakfast was incredible

i wish i had a longer stay to be able to use the pool

employees here are great. pool wasn't freezing. very nice hotel

great service- fun for kids. love the extras!

beautiful bathrooms/showers, gym was very impressive for a hotel gym, extremely comfortable beds/pillows, overall great

the beautiful decor - parking - friendly staff -

room service dessert--cannolis and cappuccinos--was delightful--authentic cannoli and

our first day at the hotel, the wifi connection did not work anywhere

parking was limited when i arrived

parking lot has tons of space, food on site if u need, 24 hr gym/ sauna, rooms with tubs are

very pretty. located next to anchor bar location

ery small ) and a restaurant.

it doesn t really have amenities but the kitchen in the am, sauna & gym

carpet dark and dirty, outdated small gym, advertising mandatory hot breakfast while it is continental and the cannot accommodate refills

staff was excellent, very clea the breakfast was fantastic options

was a nice moment and comfortable stay, the front desk staff is friendly with cooperative and the shuttle service was on time , after all financially it is viable in all aspects, thank you

breakfast was good had a great variety

breakfast was always done always fresh was good

no shuttle, although stated there is

the availability of laundry machine easy parking

i was extremely happy that they included a free breakfast

breakfast was included and quite good and varied

family had everything that we needed for breakfast, fresh waffles, eggs, sausages , yogurt and fruits

free breakfast was terrific

key worked for room but not for pool or outdoor patio reentrance

the hot tub and indoor pool was a great way to start and end the day.

pool not available.

the pool or the hot tub was out of service.

pool and how clean the place was.

pool is a little bit slippery and the sofa bed is kind of too soft

the continental breakfast was lackluster, but decent for being free.

pool was clean and warm

room was clean and under normal (not covid) circumstances there would have been great amenities - pool gym, games area, etc

the kitchen was well equipped with a large fridge and freezer combo which was fantastic

they have a nice gym and the housekeeping was kind and accommodating

beautiful room and bathroom, good breakfast variety, excellent coffee available at all times.

very accommodating! my flight was at 6pm and they agreed late check out at 4pm

location pool cleanliness and staff

everything was great, especially the breakfast

breakfast was good as we paid the price

the breakfast!!! it was just breads, bagel and juice

very good location. near by shops & restaurant. very good breakfast.

clean and decent breakfast

the room was comfortable and clean. they gave us an early check in.

on bed skirt bathroom had hair -not cleaned bed had stains on bed sheets no room service during our stay had to ask for clean

kids playing ball in the parking lot

great facilities, rooms, parking.

there is also a hot tub ,kids can spend hours in the pool they also have a restaurant but have never gone because there were

staff is very good. plenty of parking. common areas very clean.

access to a gym, laundry room and towels when needed.

the room was a queen one bedroom suite with kitchen

free laundry, exercise facility

it comes with a kitchen with all appliances

room was well equipped/ had a kitchen and utensils, everything clean and well maintained, staff nice and flexible

great service, pool, snacks. comfortable beds, free parking.

loved the bar area at night and breaksfast options in the morning. room was clean.

nice pool and hot tub.

room service food was good and reasonably priced

i purposely booked this hotel for family weekend for ub for the pool since i have 2 some kids

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

good enough for little kids

the gym was dusty and unstocked...it just needs a little tlc

the kids loved the pool

clean n bright corridors, complimentary breakfast and indoor pool n gym

the pool

was great and awesum, customer service, pool, gym, breakfast

breakfast was awesome, the area large and spacious.

loved the idea the fitness room was open 24/hr

really liked the fitness center and pool

it had a nice pool

only thing pool have a lot chlorine my eyes were burning but everything was perfect room,breakfast

breakfast was very popular

and updated facilities -very helpful and friendly staff -great value for money -no stove in the kitchen but we got one of those portable induction cooker from the front desk

staff was friendly and accommodating (late check out)

the pool and spa were nice for the kids

decorated, very clean, plentiful breakfast, staff very pleasant and helpful, great

breakfast was the only down fall

great location and very clean. fitness room had good equipment. staff was friendly.

pool and breakfast, very nice staff.

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

clean rooms, polite staff, and a well stocked breakfast.

my sisters kids were late getting back to town and were a day late

value for a clean comfortable room and the breakfast is a bonus for not having to stop after leaving to get something to eat

door to the bathroom didn't latch all the way, the wifi was very slow which made it hard to work

the kids were happy

staff was great, free breakfast . also enjoy the pool and gym

we loved the indoor pool, we were glad to have the time to use it

comfortable beds, clean, and a nice breakfast.

breakfast buffet was wonderful and we were a large group so appreciated that they extended the

pool was not clean..

website failed to mention that the pool/fitness area are still closed

pool was really nice with the temperature at about 80 degrees

they are very accommodating and helpful. breakfast is delicious

get to breakfast early as it is very busy and limited if you come later

very clean, good location, the hotel is pretty new and well maintained. excellent breakfast