clean rooms and everything was available. the breakfast was good

then getting home near midnight and having to immediately do laundry and shower + wash our hair

free breakfast was terrific

there was a laundry on site for guests to use but again we did not use this facility

i was extremely happy that they included a free breakfast

was comfortable, room service was very nice, breakfast was excellent

the food for room service was just ok

room service was top notch

the hotel has a restaurant and room service available until 11 pm

room service was good and timely

i would highly recommend putting grab bars in the shower

the pool and the hot tub were fantastic! the bed was so comfy!

ii especially like the small pool and modest gym facilities

was hard for the price, should offer free breakfast kids running around hallway and yelling

there is a bar in the lobby and a starbucks

the pool. but not changeable. small. heavily chlorinated

the pool is short but a simple rectangle that never had kids in it so we were able to swim

was great , close to restaurants and rail service, staff was friendly though out my stay breakfast and evening reception was fantastic

the pool is short but a simple rectangle that never had kids in it so we were able to swim

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

room service: beds untouched, shower items not refilled

clean. comfy bed. good breakfast. good location

room, nice kitchen, large washroom, coffee/hot chocolate available, a tv in each room, separate living room

breakfast could have been better. but overall ok

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

the bathroom and bedroom are both classy. the outdoor hot pool was fun.

great location. breakfast was good as well

we used the gym as well as the hot springs pool

continental breakfast food was fantastic

rooms, bed, bathrooms all very nice - mt kids of course loved that everything was on wifi

we had an early check in, staff is friendly

room service arrived in a bag with plastic forks and knives

good location, unusually good gym for a hotel, with bonus pool on the rooftop.

wifi was not working

decent hotel gym

gym and cleanliness

the pool could of been cleaner and warmer.

pool looked nothing like the pictures

they did give us a drink brochure to go to the bar to wait until our room was completed

the pool water was even a perfect tempature

+ polite staff, spacious room + adequate gym facility - no swimming pool - slightly aged room

the breakfast provided was more than expected

staff didn’t explain this very well, we arrived 3 hours early because of expected weather and before even being able to ask about early check in they were

the staff were awesome and very helpful… sine the first day, mario impress us with his help for early check in knowing my sickness, all the need for my sons always been respond quickly… the

breakfast was great with a lot of choices

the bar is great

got the breakfast included option and it was weird how they tell you not to get more than 10 dollars of

the bar inside was on fire, the music food people was excellent! very trendy

that the pool wasn't open

didn't know there were breakfast there.

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

i also appreciated that they had laundry facility

good customer service the shuttle vehicles that they have is very helpful

the bed was great and really appreciated the kitchen in the room.

breakfast was sub par

the kitchen staff was very friendly and even served us when the kitchen was closing in minutes

good gym equipment

very comy, washroom very good, good location, swimming pool ok, the water could be warmer

i came during covid so there was no breakfast or swimming but it was great!

breakfast needs a bit more hot options. the rates could go lower to attract more people.

breakfast was really good laundry facility was also

i advised no because i have kids who want to swim

staff is out standing. hall ways and lobby are clean. kids had a great time at the pool.

staff is out standing. hall ways and lobby are clean. kids had a great time at the pool.

clean rooms, polite staff, and a well stocked breakfast.

plenty of parking and a great breakfast!

breakfast buffet was wonderful and we were a large group so appreciated that they extended the

pool and cleanliness

the breakfast was decent, the room was clean the staff very friendly.

we loved the indoor pool, we were glad to have the time to use it

pool, hot tub area was clean & warm & the room we had was immaculate

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

got free late check out which really made my daughter more comfortable awaiting 6 hours between her

in front of main ffloor room close to parking lot some guys left cans and glass bottles i a

clean room with good wifi

lots of parking

breakfast was great, fresh boiled eggs even

very good location. near by shops & restaurant. very good breakfast.

was clean and comfortable and the breakfast was great

continental breakfast was provided

the breakfast!!! it was just breads, bagel and juice

a nice variety available for continental breakfast

enjoy the pool area because it was always full of loud kids breaking the hotel rule that prohibits horsing around

everything was walking distance for us. restaurants and casino. our room was clean.

we ordered room service for the woman to put the phone down on us and not deliver

the pool and customer service was very good

pool was small and overrun with children, a bit of a walk to downtown and the casino

few channels on tv, no movies, not good for kids

of course, that was the parent's fault for all the kids that were raising hell down there

location, cleanliness, early check in

the room was spacious. the gym was great and so was the pool. staff was amazing.

was a little expensive and the bar staff didn’t wait on us for 20 minutes after we sat right in front of him

laundry was available

was a family with young children doing laundry in the gym area

too many kids in the pool an not much more

was hit with another fee and when contacted the hotel they said it was because of the upgrade and room service

too many kids in the pool an not much more

the people that were racist while my kids were in the pool and the pool was very cold

the pool room with all the other games was a great way to keep my kids entertained while at the hotel

the bar close early ud83eudd72

the stay was great and the spa tub

overall, a great experience with kids

we love the view from the room !!! and the pool and spa .

close to casino and the falls

we also used their spa and sauna which was great after a day of being on your feet and getting cold on the hornblower

lack of microwave. we couldnot warm food or kids milk

the gym was too hot

the rooms in the other building. laundry smell and dampness. breakfast employees were rude.

good，hotel size is middle,breakfast is many choice and wonderful,staff is very helpful,swimming pool is clean ,spa is perfect

pool area needs to be clean and free of rust and too much bleach in hot tub

we loved the balcony privacy and the pool. overall a good experience

i’m not sure what laundry soup the hotel uses by my skin was irritated for the whole night so i didn’t really get

was big th bed was comfy th jacuzzi was amazin we were overall happy n can’t to go bck w th kids‼️

swimming pool

tv did not work, wifi is slow

short walk to fallsview casino

like that i had to pay per clothing for laundry

provided early check in and all information for site seeing

the cookies they give when you first arrive are great and so is room service.

beds good clean large room with free wifi and excellent connection

the room service. didn't seem to have anything that was on the menu.

nice location, pool for kids. nice stuff friendly and clean atmosphere

and wifi are not free also i stayed room number 325

the gym was a great addition as well

there was a restaurant and bar included the staff was so nice and helpful the room was perfect and the stay was just over all

spacious room and did allow late check out

helpful like eventhough we had 2 nights in this hotel still they cleaned our rooms and there is laundry aswell so the staff is 10/10

they have a heated pool and a gym love this place

breakfast with few fruits

the pool was too cold for me, but i'm a wimp.

we find have hot tub and pool was not warm enough for us

will be coming back soon with family and the kids

was centrally located to the casino, and the falls

it is walking distance to the falls and downtown and the casino

huge rooms, comfortable beds and pillows, friendly staff, great location, good gym

very close to goat island and casino, but also very walkable to falls and other attractions

right across the street from the casino and we could see the mist from the falls from our room

i have noting to say on this. everything was perfect. close walk to the casino and to the falls.

the staff was very friendly and accommodating the bar and restaurant were excellent!

breakfast bar was just ok for me

the breakfast, excellent and a lot to choose. kids enjoyed it.

their airport shuttle is for the niagara falls airport, not the buffalo airport.

kids were annoying in the halls but you cant fix that.

the gym smells. i thought breakfast was free but it is not.

no water, being a sports bottle with you if you want to fill it up you have to go to their gym room and fill it up there

in the pool don’t bring vest for kids.

the gym equipments need to be up graded.

river where fall start, descent room and other facilities the only concern i have is there is no room service

amazing breakfast...very clean..pool was nice..very impressed .comfortable beds :)

the possibility to use laundry services for a few dollars was very useful for us

they didn't have any troubles with the early check in

staff was so friendly - rooms big and a good breakfast

has a gym and pool that i loved it, close to everything definitely i’ll book it

close to timmie’s n casino

didn’t bother using the spa tub for mainly that reason

the staff were so accommodating and friendly and thr pool with the hot tub was

quaint little motel that was a great location for the casino and good for the money!

the room was clean and comfortable and the kids really enjoyed the outside pool

it would be nice if the included breakfast.

the attached restaurant that gave us the buffet breakfast and ordered food was horrible

small gym on-site and many other services are available

late check out, proximity to casino and falls

it had a balcony, gym and pool ud83dude03

place was awesome loved the room service staff was great! location was perfect!!

we purchased the casino package and enjoyed it

loved the spa tub in our room and the free breakfast that was include it definitely had a lot of options

breakfast was awesome

stylish and classy, staff very friendly, breakfast was awesome

very clean very friendly staff we had a great time nice smoking room and bar and pool nice hot tub and it worksvery clean very friendly staff we had a great time nice

was nice you could walk to the falls and to the casino pool and hot tub was very nice breakfast was delicious and the price was

pool and restaurant attached to hotel were great

pool by the outside windows

and i always try to stay here it's close to everything the staff is great and we love the pool area

homeless people approached us in the parking lot

the pool was closed for cleaning the days i stayed

wifi reception/speed was not the best on the upper floor (24th floor) we stayed on but was better (-)smoking in front of the main entrance. wifi was not consistent. (+) wifi worked well (+) had a problem with getting wifi but it was resolved by staff on both occasions (+)staff restaurant inside the hotel hot tub friendly staff**** prices shuttle access to wifi/ (-)wished the wifi worked better all over. (+) the rooms were quite big & the wifi was superb (-)wifi didn't work for almost all the time i stayed there (for android phones) (+)free wifi was much appreciated (-)to re-log into wifi several times often during the same day but it was still nice to have (-)bad wifi, noisy room

came at the hotel at 2pm asked for early check in

the casino the blonde bar tender tender so disrespectful with me i even fell that she didn t like

has a small coffee shop for morning bites which doubles as a bar in the afternoon & evening

chlorine from the pool was overwhelming in the lobby and near the elevators

room was very nice. natalia at the bar was great. all around a great stay

pool opens too late in morning

pool gym game room restaurant

the breakfast offered a good variety of options, and everything was fresh and well-presented

only thing pool have a lot chlorine my eyes were burning but everything was perfect room,breakfast

like the mini kitchen. the fitness room was very nice. i loved the breakfast options.

and updated facilities -very helpful and friendly staff -great value for money -no stove in the kitchen but we got one of those portable induction cooker from the front desk

staff members not polite.. lady serving breakfast was very polite...

great staff and willing to upgrade early/late check out upon request

loved the laundry perks

wanted to have access to the free wifi, they said i can't because i am not checked in

at 4pm room wasnt ready so they compt ys a suite we didnt need or want we were supposed to get a late check out but didnt also room wasnt ready until almost

friendly and helpful staff, clean rooms and nice swimming pool area

breakfast and stay was wonderful we will come again thank you the room was very big we was very

i was told they were doing laundry and my room would be ready soon

hotel didn't have laundry facilities

specially for kids as it is very close to niagara falls observation tower and terrapin point and goat island

with 2 kids) perfect perfect perfect location

only one ev charger available. no refrigerator. overpriced restaurant

eaned every day), allowed us to have late check out and provided us with a fridge on request

to clifton hills in one direction, murray street access to the falls in another direction and a casino less than 10 minutes in another

very short walk to the falls, casino and main strip

who was exceedingly rude and inconsiderate - we made sure before arrival that we would get an late checkout and we will pay the extra tab on it, even the person we spoke to made a note on the

to have a spa tub.

parking at falls-view casino was only $5 for the evening

the spa bath was so relaxing

the there isn't a ice machine on each floor and rooms don’t have a bar fridge

dryer didn't work tried everything just didn't work no safety bars or pull bar to get out of spa tub turn off switch is on the wall needs to be closer to the tub

nothing exactly, but the bathroom downstair next to the gym ran out of shampoo and bathing soap.

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

in my case i also had the possibility to use the swimming pool and the gym

salt water pool was great, kids had a blast

pool area was crowded and the hot tub was full of shampoo from kids that family allowed in there

couldn't connect to wifi.

arcade, rooms with balconies overlooking pool area, a gym with dumbbells, treadmill, and elliptical

comfortable setup. my kids had a ball!

pool and staff

loved the layout so we could watch the kids in the pool from our rooms

was a pool, however it was empty and my kids were a tad disappointed

under renovation, but not mad about it. no pool.

expecting the breakfast would be more healthy (wishing to have whole food next time, eggs, bacon, sausage, etc

i booked the website listed a pool as an amenity

breakfast was good for free, the coffee was quite good.

there was a little noise thru the walls, nothing serious but we could hear kids and people talking sometimes

hot food was hot at breakfast but cold items should be on ice such as fruit and yogurt

hotel was great for the price, nice indoor swimming pool, friendly staff, well maintained

and big room, gym (water dispenser), pool, use of washing machine and tumble dryer (free of charge)

a laundry room in the hotel is a plus

swimming pool desk the room are ok location ok gym ok the bed very confortable

the kids had lots to do in the arcade and they loved the hot tub in the

the arcade is huge and a lot of fun for the kids

the staff was so nice and let us early check in.

it had an extra big spa bath

the kids loved the pool and we appreciated the breakfast boxes. everything was great!

the room was real small & so was the fitness room

it was kids friendly and they made sure we felt great

everything was great. we even got to take the kids to the pool, which was a big treat.

the pool and spa were nice for the kids

good location lots of parking good walk to main strip and equal distance to casino

uper comfy), and we especially enjoyed the spa bath

easy walk to clifton hill, restaurants and casino

specially family with kids

clean, great location and the kids loved the two pools ...

most hotel allows half an hour to an hour early check in

laundry facilities would be great as clothes come back wet and repacked

kids loved the hot tub, sauna and pool

accommodated my early check in

reception staff amazing the guy which offer us an early check in and the girls second shift, which was the same for the second shift the next day(