breakfast and staff very good. attention very good

the breakfast on the terrace was great and we had the pool to ourselves most of the time

the breakfast on the terrace was great and we had the pool to ourselves most of the time

one additional suggestion: more wifi router as we were having difficulty to connect to wifi at some spots

great view of lake, and the breakfast was fantastic

the pool area is very nice!

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the pool was freaking cold, the lake had better temperature than the pool at any given hour

spa is not included which was kinda a big disappointment for us

spa facilities were not what we expected, but perhaps our expectations were out of line.

the pool area was comfortable, and the hotel has nice views of tequesquitengo lake.

pool water was not clean and it was cold

they forced you to buy from ther overpriced bar at the pool

service was excellent, all staff were very friendly. the spa is the hidden gem here.

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

there was a tv show shooting while we were there, definitely no place for kids

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

pool

the building, swiming pool

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

the breakfast is also really good and all the services they offer (laundry, ironing, etc) are very useful

food all delicious! horse riding was fun and spa services great!

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

the spa was amazing

loved the historical room, the private pool, and the jacuzzi

great historical buildings and lovely grounds/pool

pillows were like from 10 years ago they don't have hairdryer or iron the chairs for the pool are ripped and in

s3e that the owners haven't invested a penny in accomodations, repairs or anything at all, the parking is a

bed was not comfortable, also the air conditioning did not work and my car was hit in the parking lot

the pool was dirty and we couldn't use it

are 3 things i didn't like: the swimming pool is really cold so as the outdoor jacuzzi

they have created a large lush tropical garden in the middle of a golf residential development

the pool is not heated

pool is like a little oasis without any disturbing noises from traffic or constructions etc

very nice boutique hotel, beautiful pool and gardens

the hotel is so nice, relaxing, meet with nature at the pool and chill music

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

perhaps have more options in the restaurant menu and more service at the pool.

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

free parking on the

good value for your money, nice pool

the pool and amenities are nice and comfortable, as advertised

i forgot ask the wifi password and in my arrival doesn t give me.

the spa has great services and their massages are truly repairing

no activities for kids

there could be more social activies for both adults and kids.

surroundings and pool area

the gym is really not a gym but a bunch of old equipment thrown in a dark room

there wasn t bar service at the pool

the bed comfy, clean rooms nice pool beautiful gardens.

the pool was very small and there were few lounge chairs

the pool has dirty dishes, bottles and food trash around 12 pm on sunday , unacceptable

hotel with a park, great pools for kids and adults, and iguanas by the pond

no phone in the room means no room service unless you jump through hoops and use your own cell phone to call

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

quite a distance and up many stairs, or steep ramps just to get to the lobby, for things like wifi password,

the pool ., the garden., everything outside the room

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

parking: space very small and hotel can t guarantee parking for all the rooms 2

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

wifi service, there is not specially in the rooms

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

the spa offers good massages and they offer yoga classes and ceremonies

facilities are great, food is good (a little bit pricey) but the spa is excellent

spa is amazing

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

wifi signal is very poor, food is very good but little bit pricey

the pool is not actually a pool, just for kids

they offered us the spa to change as they did not have the room ready

try the spa - you will not regret it

spa services below average, very cold while performing massage, poor service and massage person not

there is a jacuzzi only inside the spa that is not from camino real sumiya and you have to pay for it

the spa area was quite run down and the prices were high

the spa services

the pool is to small as well the jacuzzi and there is no where were you can take the sun.

no towels the first night - we were given pool towels because nothing else was available

the wifi didn t work very well!

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

excellent breakfast options

breakfast is amazing, the hotel rooms are good size, grounds always clean

the swimming pool is very cold

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

and very quiet surroundings, easy parking, good size rooms, helpful and pleasant staff and best breakfast in

real spa on site (which the hotel description claims to have)

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they

the breakfast included is not bad and since the place has on site parking it is very convenient to go there by

the grounds of the hotel are very pleasant and well kept and the pool, although on the small side, was pleasant

the swimming pool on site was also available for use on request which is kind of strange

happening, staff was focused on bigger ticket guests, even though my friend and i purchased 5 spa treatments

spa and breakfast were amazing

the swimming pool is simply amazing and the water temperature was perfect

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides

the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

location. pool was great.

pool is the best part

breakfast was good, room was clean.

wifi didn't really reach my room so well

liked the garden and the location and the breakfast

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

also the pool was nice, breakfast amazing and the room was very clean

they didn t have spa facilities

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

the music is too loud, both in the restaurant and at the swimming pool

all around/atmosphere & ambience including a pool set in a large garden

garden and pool

the stairs to our room were muddy and very dirty, and so was the area around the pool (the pool water was also

and the place in general but for me the most important thing was the wifi which was excellent

the food, the room the wifi

place, breakfast, hospitality.

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

it wasn't clear of the breakfast was included in my fare

was a little confuse with service at breakfast

the beds are super comfy and the pool is awesome

the restaurant area is open so it was a bit chilly for breakfast

breakfast

nice bar - no bartender

wifi didn't reach my room

wifi was bad

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

the building and location and pool.

loved the swimming pool

old building with gorgeous garden and pool

need mosquito spray for any meals etc by the pool

breakfast was in front of a deep blue swimming pool surrounded by foliage

the heated pool is a huge highlight and the garden landscape is beautiful

parking area too small and you should leave your keys

i was able to get hot water from the bar downstairs

valet parking

they have an incredible and fully stocked mini bar but no coffee maker!

is weak in the room we stayed and the restaurant that hosts the breakfast needs better communication from the

they even arranged for a bagged breakfast because we were leaving before breakfast was served

wifi is weak in the room we stayed and the restaurant that hosts the breakfast needs better

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with

room needs an additional lock because child could open the door anytime and jump in the pool

the pool is small in order the number of romos

pool closes too early

the garden and pool area were very nice.

the room was exactly like the picture. the spa tub was nice for the price.

pool had no shallow end, nor a real deep end.

staff can be slow at times to provide towels in the pool area and are a bit pushy to get you signed up for sunday

it has a little cozy restaurant and swimming pool

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good

moreover, the communication between the differnt parts of the hotel (reception - spa - restaurant) could be

spa was also

no breakfast available until 0800 which is a little late.

i will definitely return, but book a room overlooking the pool area

the included breakfast was served (not buffet) with multiple choices - and was delicious

the only complaint we have is the outdoor spa was dirty. this was 9:00 am.

they have 3 different pool areas, which provides a variety

great pool and breakfast

dinner options can be extended, wifi is really poor for a business hotel

valet parking only, which can be a bit inconvenient at times

the only thing - the pool didn t look too promising, we never got in.

little one was sad that the pool was too cold for swimming

wifi is working badly, only 2 sockets for the hole room

wifi was unreliable

there was free parking and a really good breakfast included

he found us a driver, and he communicated with a local spa to book us appointments

amazing swimming pool and privacy

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

there is a nice pool and food is served outside the rooms, which was a great touch

beautiful pool and room