the wifi signal is not strong in the rooms.

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

no wifi

water in outdoor pool is too hot

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

cold pool

the pool is great

location to and from six flags waterpark (10 mins) on-site parking

ac in room (not advertised in booking) dirty pool front staff not helpful hotel grounds not maintained playground

breakfast is excellent for such a small hotel

- service, the personal was pending on us and very servicial - this time i went with my mind pet and the gardens

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during

breakfast and personnel communication

quit, huge rooms, great service, golf, swimming pool

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

the garden with the pool is amazing

at check in they asked for 900 pesos in cash for a deposit for the pool towels which was also super weird

price is affordable and they allow to keep using the waterpark and pool area after checkout

rooms, tv cable, hot water, kitchen with frigobar, microwave, and stovetop

great location,pool, good restaurant, great personel.

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

lot of noise at night ( party in the pool area avery late, loud music, loud people :( ) gerardo in the front

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was

the suite that i had was nice with its own small pool

whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay

nice garden and pool, friendly and helpful staff

my bedroom didn t have wifi or a door for the bathroom.

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

sorry we did not have breakfast. we left earlier

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

great pool area. the food at the resort was great and the massages were amazing too

the staff, premises, pool, food, very good place

we loved the sauna experience and pool time

the pool and the temazcal

right from my wife's purse while we were at the pool

the pool was so cold

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

beautiful scenery, great spa treatments

spa a bit expensive for what it was

my room was spacious, with excellent bathroom and spectacular views

and attention by the staff members, great temazcal experience and last but not least a good spa with ample

spa services were extraordinary

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

oh and important thing to note too: the hotel is supposedly pet friendly but they charge you extra (which is

went to the restaurant and ordered some guacamole for the pool, requested some juice as well

couldn t even be in the pool because if was being cleaned

on paper it's a nice looking hotel, pet friendly and with a balcony

spa services are

spa was excellent good location staff services good

the spa and massages are great

small pool, not enough pool furniture

not fulfilling at all what the offer lousy wifi cold water and the jacuzzi was super dirty

it need hooks in the bathroom to hang the towels. the water in the pool is cold

room and swimming pool very nice quiet place ud83dudc4c

its a quiet place with few rooms and nice staff. the pool is ok.

pool was cold, even though it says here it is climatized

facilities are nice but need a little care. pool was heated only the second day we were there.

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

maybe having bigger parking slots would be nice to have, but tbh we didn't have problems with it

very bare bones for price. pool has no circulation system.

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

ireplied it mentioning the situation and asking again for the spa and temazcal menu and special arrangements

the wifi wasn t that good, maybe it is not the best option for remote home office

jacuzzi with really hot water and nice pool

loved the fireplace, the pool and jacuzzi

just be more pendant about the pool

the food was great and you eat watching the sceneries they also offer spa services

excellent breakfast

good breakfast. great location and view. great garden. beautiful house.

mmon) gardens, pet-friendly, affordable pricing, friendly staff, tasty breakfast

garden is delightful and swimming pool so pleasant

pool closing time should be later

very charming and well kept garden and pool area.

lovely swimming pool are

there is no air in the room, no wifi and no signal

- very nice staff and good service - clean pool and deck - bed is great

extremely nice and accommodating, they made us feel welcome from the moment we pulled into the parking lot

spa is great with a wide selection of treatments

the spa is all what you want it to be, the pools super relaxing

spa could be better.. with jacuzzi etc

spa and restaurant. breakfast is included.

nice place to stay for a spa weekend. very nice staff, great atmosphere and rooms. will return!

unstable wifi connection

the wifi wasn t super reliable but i usually had it worked out after a few minutes.

breakfast was great, best chilaquiles ever

maybe more options for breakfast would be a good idea

the service is impecable, the included breakfast is delicious, an the lunch and dinner too, the pool is always

spa is wonderful, food is great, staff is amazing!

the pool was just right for this canadian after my hike up the mountain and back my family

pool was a bit too dirty

it is a matter of time before a tragedy takes place in this hotel (the summing pool is also really dangerous

garden, the pool (only a small part is heated though), the staff, nicely decorated room, air conditioning and

we always had hot water available, there was no noise coming in from the street, the swimming pool is lovely

the parking is also good as it is gated

the micro pool deck is the only place to take in the 'vista', kind of a misnomer 'vista tepoz', wholly

parking facilities are perfect in a place like tepoztlan

all staff was super helpful and specially janet from the spa service was great

the pool and jacuzzi are quite small, but enough

the bed was super comfortable! we also enjoyed the decor, shower, little pool, and gardens.

pool is very small and is a weird color, also not heated so very cold

the wifi was spotty but worked.

poor wifi connection

also, the curtains were very thin so the light from the parking lot went into the room all night

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the

and comfortable room, water provided for guests and friendly staff wifi is slow , but it

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

plus - free parking

the highlight for us were the colourful garden and the heated pool

the grounds are kept in pristine condition, the pool is heated, and it is such a nice, relaxing environment

the house is beautifully decorate, the pool is heated, everything was immaculate, the breakfast filling and

awesome breakfast included

el masaje del spa recomendado

the staff were super helpful and genteel and the spa services are worth the money

we also enjoyed the couples spa treatment including the temozcal (sweat lodge) and did a private tantric yoga

lush green, wonderful architecture, excellent and friendy service and relaxing spa activities

experience - from the room to the staff to restaurant to the pool and spa - was absolute luxury

we didn t get to enjoy any spa services, but the food in the restaurant was pretty good

the restaurant and coffee show are delicious and the spa experience it s great

spacious room and bathroom

the grounds we're wonderful and the spa felt really luxurious

the facilities are very impressive including comfortable, modern rooms, a wonderful spa and temazcal (a must

the swimming pool which was the main feature we were looking forward too, was comfortable and warm and amazing

breakfast menu is slightly overpriced for the quality

very clean, nice landscaping and pool/jacuzzi

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich

the parking is small and if the hotel is full you need to leave your car's keys to the host

we had our own private pool

:) ) wifi pretty bad to non-existent even in our ground floor room

has a parking space and good service.

the breakfast was quite delicious and the entire surrounding space of the building is lovely

cozy and nice -location is no the best but downtown is only 10 minutes away from the location -breakfast was

were friendly and kind and make you feel welcome especially through a very generous and homely breakfast

room service was impeccable

parking was a little bit far

we had breakfast every morning at the hotel restaurant by the pool

great team and lovely owner, they really care about the vibe there nice pool, clean rooms, great location, good

marco, the owner is really helpful. it s a nice property. yoga and a pool. wifi is ok.

would say parking

didn t have a chance to try the spa but everything was

the breakfast didnt open until 9am which we thought was too late as we couldn't enjoy an early start of

good breakfast, nice view

breakfast was excellent, the staff were so helpful and polite

breakfast was wonderful - they made whatever we wanted. the fresh fruit was great.

the breakfast was very good. it was included in the price and they offered a number of choices.

nice pool with an excellent view

rooftop pool overlooking mountains, service was extraordinary, wonderful property.

the view, the little swimming pool, the cutely decorated rooms.

pool is a little small

location. pool was great.

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

the property is clean it was good wifi connection

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and

didn t use the pool but it looked nice ( long enough for lap swimming)

tv service in poor, pool is shallow great for childrena

is a wonderful view of the mountain from the pool

staff was rude, the parking spot is very uncomfortable because it s very tight, the room is super hot, the

hour for the lady to come and return our car keys that she keeps for moving cars in the narrow parking space

there was a little swimming pool, but the water was very unclean and we could not take a dip

it has a restaurant, a pool, a small gym, bar and one shared living room

others mention the wifi is not great but the signal is not amazing anywhere in town was a nice excuse to detox

the room we got was in front of reception and next to the door out, our view was the parking lot :( we didn't

low wifi signal kind of expensive

the pool had a lot of dust but it was due to a the windy time in

breakfast very good at decent prices

breakfast was great - a plate of fresh fruit with yogurt and granola each morning followed by

breakfast was great.

nice setting. free parking

breakfast is a la carte (included)

average wifi quality

add stated pool and breakfast but none were available.

good parking for our rental car, plenty space

:( on top of that the pool filtering system not working, so how clean was that water

large and wonderful garden with nice pool

the pool the parking the view of el tepozteco

the pool the parking the view of el tepozteco

very close to bus stop, deliciuos brekfasts, nice swiming pool, big rooms.

dirty room, whitout wifi, bad attention, cockroaches in the room, uncomfortable bed

that the hotel is divided in 2 buildings. the best facilities are where the pool is.

the pool was a great plus

friendly staff, good restaurant, nice pool area

best massage in the spa by elena garcia. mejor masaje en el spa por elene garcia.

hospitality is great, everyone very polite, room service, pool service, etc.

narrow parking access

parking

like the balcony could have a couple of chairs to sit and relax and more tables and chairs in the pool

you should go to the 3rd floor hot tub that has a bar to get some drinks and enjoy the view and beautiful

the bar hot tub was really nice and the breakfast was amazing

didn't order breakfast because it didn't seem like the food would have been fresh

the pool and jacuzzi were amazing and all the lounge chairs were so comfy

stay was good, the breakfast was very good, the rooms were comfortable and the center of tepoztlan is very close