service was excellent, all staff were very friendly. the spa is the hidden gem here.

no wifi in the rooms

old gym equipment, far from lake

only one bar was open!

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

said there was wifi in bedrooms but this didn't seem to be the case in all rooms

large gardens for walking, the pool area was stunning, and overall the well maintained charm of the property,

wifi service can improve a lot. is the only issue i see about this place.

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

spa is not included which was kinda a big disappointment for us

spa facilities were not what we expected, but perhaps our expectations were out of line.

staff is nice, location is great, pool area is nice.

wifi didn't work

pool water was not clean and it was cold

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the pool was freaking cold, the lake had better temperature than the pool at any given hour

the pool area is very nice!

great view of lake, and the breakfast was fantastic

breakfast and staff very good. attention very good

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great pool too

one additional suggestion: more wifi router as we were having difficulty to connect to wifi at some spots

food all delicious! horse riding was fun and spa services great!

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

the spa was amazing

loved the historical room, the private pool, and the jacuzzi

great historical buildings and lovely grounds/pool

are 3 things i didn't like: the swimming pool is really cold so as the outdoor jacuzzi

they have created a large lush tropical garden in the middle of a golf residential development

the pool is not heated

s3e that the owners haven't invested a penny in accomodations, repairs or anything at all, the parking is a

the pool was dirty and we couldn't use it

bed was not comfortable, also the air conditioning did not work and my car was hit in the parking lot

pillows were like from 10 years ago they don't have hairdryer or iron the chairs for the pool are ripped and in

pool is like a little oasis without any disturbing noises from traffic or constructions etc

very nice boutique hotel, beautiful pool and gardens

the hotel is so nice, relaxing, meet with nature at the pool and chill music

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

perhaps have more options in the restaurant menu and more service at the pool.

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

free parking on the

good value for your money, nice pool

the pool and amenities are nice and comfortable, as advertised

i forgot ask the wifi password and in my arrival doesn t give me.

the spa has great services and their massages are truly repairing

no activities for kids

there could be more social activies for both adults and kids.

surroundings and pool area

the gym is really not a gym but a bunch of old equipment thrown in a dark room

there wasn t bar service at the pool

the bed comfy, clean rooms nice pool beautiful gardens.

the pool was very small and there were few lounge chairs

the pool has dirty dishes, bottles and food trash around 12 pm on sunday , unacceptable

hotel with a park, great pools for kids and adults, and iguanas by the pond

no phone in the room means no room service unless you jump through hoops and use your own cell phone to call

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

quite a distance and up many stairs, or steep ramps just to get to the lobby, for things like wifi password,

the pool ., the garden., everything outside the room

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

parking: space very small and hotel can t guarantee parking for all the rooms 2

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

wifi service, there is not specially in the rooms

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

the pool is not actually a pool, just for kids

the spa offers good massages and they offer yoga classes and ceremonies

facilities are great, food is good (a little bit pricey) but the spa is excellent

spa is amazing

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

wifi signal is very poor, food is very good but little bit pricey

they offered us the spa to change as they did not have the room ready

try the spa - you will not regret it

spa services below average, very cold while performing massage, poor service and massage person not

there is a jacuzzi only inside the spa that is not from camino real sumiya and you have to pay for it

the spa area was quite run down and the prices were high

the spa services

the pool is to small as well the jacuzzi and there is no where were you can take the sun.

no towels the first night - we were given pool towels because nothing else was available

the wifi didn t work very well!

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

excellent breakfast options

breakfast is amazing, the hotel rooms are good size, grounds always clean

the swimming pool is very cold

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

and very quiet surroundings, easy parking, good size rooms, helpful and pleasant staff and best breakfast in

real spa on site (which the hotel description claims to have)

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they

the breakfast included is not bad and since the place has on site parking it is very convenient to go there by

the grounds of the hotel are very pleasant and well kept and the pool, although on the small side, was pleasant

the swimming pool on site was also available for use on request which is kind of strange

happening, staff was focused on bigger ticket guests, even though my friend and i purchased 5 spa treatments

spa and breakfast were amazing

the swimming pool is simply amazing and the water temperature was perfect

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides

the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

they didn t have spa facilities

hotel, pool (temperature controlled) and greenery, great rooms, great service

we arrived and went straight to the pool area for an awesome cocktail

wifi signal was weak

all around/atmosphere & ambience including a pool set in a large garden

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

location. pool was great.

the property is clean it was good wifi connection

the stairs to our room were muddy and very dirty, and so was the area around the pool (the pool water was also

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

and the place in general but for me the most important thing was the wifi which was excellent

the water in the swimming pool was perfect

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the beds are super comfy and the pool is awesome

the room was to dark and the emergency exit to the pool was blocked with a desk...

the restaurant area is open so it was a bit chilly for breakfast

) it is also a pet friendly hotel and a better pet friendly option in the area

was a little confuse with service at breakfast

room is in the parking lot

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

breakfast was very good and the food was delicious

is inside a condo so it is pretty safe, the staff is super friendly and the breakfast was

also the pool was nice, breakfast amazing and the room was very clean

nice bar - no bartender

wifi didn't reach my room

wifi was bad

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

the building and location and pool.

loved the swimming pool

old building with gorgeous garden and pool

need mosquito spray for any meals etc by the pool

breakfast was in front of a deep blue swimming pool surrounded by foliage

the heated pool is a huge highlight and the garden landscape is beautiful

parking area too small and you should leave your keys

i was able to get hot water from the bar downstairs

valet parking

they have an incredible and fully stocked mini bar but no coffee maker!

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with

the pool is small in order the number of romos

pool closes too early

we could not make phone calls out, the lobby had to handle this for us, the parking lot was not in the hotel

of all the wifi network did no t work at all

the room was exactly like the picture. the spa tub was nice for the price.

bit dated, holes in the bed sheet, wifi only worked for a few hours.

no excessive traffic noise, barking dogs, or loud party music

the pool is a bit too deep and they don't provide floating devices for safety

the wifi reception in the room was good, though

wifi is weak in the room we stayed and the restaurant that hosts the breakfast needs better

is weak in the room we stayed and the restaurant that hosts the breakfast needs better communication from the

they even arranged for a bagged breakfast because we were leaving before breakfast was served

moreover, the communication between the differnt parts of the hotel (reception - spa - restaurant) could be

spa was also

no breakfast available until 0800 which is a little late.

i will definitely return, but book a room overlooking the pool area

the included breakfast was served (not buffet) with multiple choices - and was delicious

the only complaint we have is the outdoor spa was dirty. this was 9:00 am.

they have 3 different pool areas, which provides a variety

great pool and breakfast

dinner options can be extended, wifi is really poor for a business hotel

valet parking only, which can be a bit inconvenient at times

the only thing - the pool didn t look too promising, we never got in.

little one was sad that the pool was too cold for swimming

wifi is working badly, only 2 sockets for the hole room

wifi was unreliable

there was free parking and a really good breakfast included

he found us a driver, and he communicated with a local spa to book us appointments

amazing swimming pool and privacy

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

there is a nice pool and food is served outside the rooms, which was a great touch

beautiful pool and room

, quiet and good service with spa

the wifi service is an opportunity area.

the next room had no wifi

wifi connection was not very good around the hotel

restaurant next door is closed during the week and there is no bar open or any service - with us being the only