the pool ., the garden., everything outside the room

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

no phone in the room means no room service unless you jump through hoops and use your own cell phone to call

grounds were fantastic, so clean & well maintained with swimming pool

parking: space very small and hotel can t guarantee parking for all the rooms 2

wifi service, there is not specially in the rooms

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

the pool is not actually a pool, just for kids

the pool has dirty dishes, bottles and food trash around 12 pm on sunday , unacceptable

there wasn t bar service at the pool

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

there wasn t bar service at the pool

the spa has great services and their massages are truly repairing

ordered room service for breakfast, it came after 1

property was beautiful! staff was friendly. pool was great. 10/10

caps, even pieces of broken glass) - the property isn't really pe friendly, there are just some pet-friendly

just swimming pool and spa

spa is amazing

facilities are great, food is good (a little bit pricey) but the spa is excellent

the spa offers good massages and they offer yoga classes and ceremonies

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

wifi signal is very poor, food is very good but little bit pricey

spa services below average, very cold while performing massage, poor service and massage person not

there is a jacuzzi only inside the spa that is not from camino real sumiya and you have to pay for it

the spa area was quite run down and the prices were high

the spa services

try the spa - you will not regret it

the pool is a small square that is dirty and uninviting

i was dissapointed with the pool

very nice big split-level room. large bathroom area. good parking. great location. great decor.

no towels the first night - we were given pool towels because nothing else was available

the pool is to small as well the jacuzzi and there is no where were you can take the sun.

they offered us the spa to change as they did not have the room ready

omlettes and breakfast tems were excellent

also the breakfast

the hotel is in a nice and quiet spot (10 min drive from downtown) and the wifi was decent (intermittent once

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

great for families with kids due to pool

happening, staff was focused on bigger ticket guests, even though my friend and i purchased 5 spa treatments

spa and breakfast were amazing

the pool was nice and warm (but not too warm)

the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

wifi is not working in the rooms

real spa on site (which the hotel description claims to have)

the lovely garden and pool area are a delight

delicious breakfast, serene setting, wonderful owners and staff. and great massage.

food, service, check in, garden, pool, everything is perfect

the breakfast included is not bad and since the place has on site parking it is very convenient to go there by

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool is beautiful and rooms are large and comfortable they feel brand new

parking staff in the night was very rude, when i asked him that i wanted to park my car, he told me

it is also pet friendly

the pool is warm and long that you can swim, i strongly

was a little confuse with service at breakfast

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the

the stairs to our room were muddy and very dirty, and so was the area around the pool (the pool water was also

the wifi coverage was very good on all levels

and the place in general but for me the most important thing was the wifi which was excellent

the food, the room the wifi

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

i forgot ask the wifi password and in my arrival doesn t give me.

good value for your money, nice pool

free parking on the

the pool and amenities are nice and comfortable, as advertised

they didn t have spa facilities

pet friendly, we had our cat with us

wifi signal was weak

garden and pool

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

booked 2 exactly identical double rooms, one included breakfast, one didn't because 2 persons stayed in it

liked the garden and the location and the breakfast

the wifi maybe wasn't the best in all areas, but this is really not that important at the end

the way they have the fountain and pool

also the pool was nice, breakfast amazing and the room was very clean

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

location. pool was great.

the property is clean it was good wifi connection

the only complaint we have is the outdoor spa was dirty. this was 9:00 am.

i think variety in the bar could be better

no hot water even after complaint made poor gym facilities pool v small

they have a lot of activities for kids and also activities like yoga, zumba, etc

gym needs a tv

the building and location and pool.

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

loved the swimming pool

need mosquito spray for any meals etc by the pool

i got a very nice massage while i was there and spent some time sitting by the pool

wifi was bad

nice bar - no bartender

wifi didn't reach my room

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

is weak in the room we stayed and the restaurant that hosts the breakfast needs better communication from the

they even arranged for a bagged breakfast because we were leaving before breakfast was served

wifi is weak in the room we stayed and the restaurant that hosts the breakfast needs better

valet parking

they have an incredible and fully stocked mini bar but no coffee maker!

breakfast tasted salty both times

staff, pool and bar

breakfast was wonderful and the restaurant area flowery and beautiful

he found us a driver, and he communicated with a local spa to book us appointments

the pool is warm, and well located so it has shade and sunlight

gorgeous little gem with friendly service, beautiful rooms and pool

there is a nice pool and food is served outside the rooms, which was a great touch

amazing swimming pool and privacy

spa was also

moreover, the communication between the differnt parts of the hotel (reception - spa - restaurant) could be

my favorite thing was having breakfast on our balcony

great pool

breakfast is unbelievably generous and delicious

pool was not so clean

wifi was bad - beds are hard and not confortable - walls are very thin, you can hear the staff

parking in the master suite, king size bed & calm

parking under the room was nice

wifi is working badly, only 2 sockets for the hole room

the room was exactly like the picture. the spa tub was nice for the price.

staff can be slow at times to provide towels in the pool area and are a bit pushy to get you signed up for sunday

pool had no shallow end, nor a real deep end.

they have wifi just at the lobby but they were working on that

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good

the pool was small but lovely and the rooms were very clean

we could not make phone calls out, the lobby had to handle this for us, the parking lot was not in the hotel

the pool is small in order the number of romos

the garden and pool area were very nice.

great service and room service from the restaurant

space to stow luggage and clothes etc in the room - there are an outdoor small play area for kids, nothing fancy

the only thing i missed was it's summer vacation season and the hotel was packed with kids.

com was including breakfast but some how we end up paying extra breakfast for the kids as we were told it is

the pools were crowded with young kids mostly screeching with delight as they played in the pool

the room was pretty good and the option of having netflix in the room was a plus for my kids specially

, quiet and good service with spa

very nice hotel in the center of cuernavaca; it has 2 inner yards, each with a pool

the next room had no wifi

like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or

we also ordered room service which was very good as well

the waiters, room servirse and valet parking were very kind

the rooftop pool was nice

seats at restaurant and pool most uncomfortable i ve ever experienced

the rooftop pool was lovely and the overall service was top notch

the spa is a bit small but was good enough for our group of 3 (nobody else was present at the time)

the gardens are fantastic. nice spa services. food was great

service and spa was great as i remember it

provide information in the room about wifi and how to get room service.

also, the pool was not heated so we couldn't really use it

everything. staff great. pool good. decent restaurant manager at restaurant was exceptional

i was working remote and had to go to the pool area for a signal

beds were very comfortable, the restaurant attached to the hotel was delicious, and the pool area was great

only thing we weren t happy with was the wifi service, for the first two days we didn t have a internet

the wifi was good, but some days it would disconnect and you'd have to re-enter the

the spa was also absolutely amazing one of the best massages i have ever had

don't go to the spa that's a real rip off and not worth the money

everyone that goes must get spa treatment at maikiki spa

was able to get some work done because the music from the birds and view of the lush grounds and pool made me

bar closed very early

on another morning, we were unable to have (the included) breakfast because the dining area was reserved for

the pool spa is the best!

* the spa water circuit is very nice, and the masseuse did a good

spa has an extra cost

garden and the spa are great

pool was closed before the schedule

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

very nice boutique hotel, beautiful pool and gardens

pool is like a little oasis without any disturbing noises from traffic or constructions etc

the hotel is so nice, relaxing, meet with nature at the pool and chill music

perhaps have more options in the restaurant menu and more service at the pool.

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

the swimming pool is fantastic

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

you could not take snacks drinks to be by pool

the pool, the garden

the pool was a nice area to relax by in the sun

the heated pool, front desk stadf, the food and service at the pool.

to the climate pool

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

is a bar next door

the heated pool, front desk stadf, the food and service at the pool.

the pool, the garden