the sea view from the balcony was stunning excellent spa with a good range of massages superb outdoor pool area

spa could be better.

the spacious balcony had two sunbeds and a fabulous view of los gigantes & la gomera

there were no hooks in the bathroom for towels or our spa robe

i went to the spa for a sport massage after a half marathon and it was great too

went for a massage at the spa which was divine, and the spa was very relaxing, and the gym is better equipped

the spa was a little expensive but in the end was totally worth it.

spa and wellness is special and spacious with sea water (

spa and gym also a great

evening activities, food options, pool activities and the spa massages

bonus free visit to the spa 5

for minor downsides: the spa area lacked lounge chairs, which was a bit disappointing

the spa was in another building/hotel (which is not specified on the website) and was out of service

the interior of the hotel is spectacular with grand, spacious interiors and a nicely designed outdoor space

view; 2 large pools, wifi coverage everywhere around the hotel

it has a gym, spa and evening shows

and the massage i had in the spa was the best i’ve ever had

pools were nice along with tennis court and spa was very nice

sofa beds are a bit bumpy and so if you have kids in your group

very good thnx to all staff rooms cleaned every day kids entertained food very good to all tastes highly recommend

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

breakfast was delicious and varied enough each day

perfect location for exploring teide. breakfast is superb

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

also had a nice small gym

spa was closed because of covid

find very strange water is charged at 2,70 / 3,00 eur (depending on size) and some services like spa are not

they put on a good entertainment schedule and the spa is good too

the gym and spa were also great

if there was anything more than 5stars, gran melia palacio de isora resort & spa will definitely get it

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

gym and spa are great and the food can't be faulted

it was busy so everything had to be pre planned and booked. spa and restaurants

a number of pools to use, excellent spa and gym

the spa was stunning and the beautician who did my facial was excellent

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

the spa is phenomenal, the heated pools and amazing thermal showers are a must

room was spacious and stylish with great views

rooms were spacious and beds super comfy

we were also given free 1 hour spa vouchers, which we didn't expect

hotel with spa and infinity pool

spa massage was not very good.

view, sweets, spa and swimming pool area

spa complex, delicious food, great attitude

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

the spa treatments were top notch

the general information was that the use of the spa facilities was included in the prestige rooms but this is

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

only thing is there s no spa specifically in the hotel.

the tennis court and spa facilities were out of use due to the second part of the hotel being refurbished

d suggest to not allow vaping on the pool and solarium areas like the smokers have a place where they can

only beer available after 11 o'clock in the snack bar at the square

kids club and swimming pool

spa treatments were exceptional

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

cute spa facilities that were available after reservation

spa was really amazing and clean

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

beautiful views, room, bathroom, service and gym

the team are so helpful and friendly at breakfast and at the pool in particular

room service was exquisite

the rooms were contemporary, comfortable and beautifully designed, with access straight to the pool

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

villa with spacious rooms and beautiful terrace with private pool

spa facilities are amazing and the massages are to die

the lady at the spa was lovely and extremely helpful and accommodating

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

fantastic restaurants, pools, spa and gym

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

really lovely staff, pools , spa and treatments were very high quality.

the trash bins are hard to find and not enough in the spacious room like this one

i also wish that someone would have told me in advance the spa was closed and maresia too

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

we had a relaxing afternoon in the spa and wellness centre

everything. the spa and pool are my favourite

spacious bedroom, with a comfortable bed and a large bathroom

prices for the spa treatments were affordable

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

spa area very small

spa and pool area and closeness to la caleta.

was surprised that sauna and spa area pools were not included in already high price of the room

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

hotel staff and spa exceeded our expectations

the spa was closed

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

the indoor pool and spa was closed and that was the main reason for booking that hotel.

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

spa area pleasant

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

spa still closed ( covid ) but offering massages one of the best massages i have had

, no control on kids jumping in the swimming-pools the all day long , not enough fireplaces on the evening

the location of their spa is rather strange - one has to go outside to reach it

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

spa was nice but really just sauna and changing facilities basic and very small

the spa was disappointing as the water was cool and the saunas were only male or female

, that you need to make a reservation for the pool, what the wifi code is, how to then get access to the pool,

spa treatments very expensive

spa treatment was amazing

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

helpful friendly staff, great facilities spa gym

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

the spa was also stunning

the spa is also incredible

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

loved the pool, spa and bar to watch the sunset

pool beds were surprisingly comfy, and spa treatments were

the pool and the spa was great. the views from the property were amazing

spa and persian restaurant

could improve spa (very small)

the spa was amazing and very reasonably priced- we had three treatments each

spa experience when checking in for our treatments was not user friendly.

we also enjoyed the spa a lot

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

didn't use the spa or any of the other facilities

spa and staff there were brilliant

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

with the spa area

the biggest bonus for me was the room size which was so spacious

spa is fantastic. best sun bed policy i have ever witnessed.

issues post renovation which weren t yet complete, some toilets not working and spa not

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

naturist pool, no spa included in room price

had the gold level room with a spa wirlpool in the huge patio

excellent service from spanish david in public relations who is a credit to the hotel

spa dispointing steam and sauna were not in operation and no disabled access

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

entering spa disabled access non existent

enjoyed the family private spa hour for 60 enjoyed immensely

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

the spa is great and reasonably priced

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

the spa facilities also have an additional charge

spa closed due to covid

we don't usually do all inclusive but did as the spa was not open and it was very good

room and bathroom quite small compared to other places at this price. spa not very large either.

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

a proper adults only hotel

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only'

the wifi didn't work in our room, my wife said the massage at the onsite spa was

breakfast was the only meal we included and it was excellent, great selection and it is was great

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

very family oriented lots off things for kids to do staff were very friendly

food, beds, pool, sunbeds, staff, service, reception,restaurant, bars, evthing fabulous

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

we could not get into the spa because there was no one there and we were looking for an employee for a long

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

if you are with a car, then parking is a problem

a little bit pricey but it was a peak time. parking sometimes difficult during a market day.

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

really nice spa too and we both enjoyed the massage on offer

the spa was incredible, i got an amazing massage and the thermal suite was divine

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

spa was fantastic

the spa was absolutely

spa option was super, had a fantastic facial, best yet

rooftop pool and jacuzzi. always very peaceful.

length of time to sit and enjoy the meal (3 hours for each sitting), and in between the poolside bar provided

the gym it will be nice if there was some floor / yoga mat

the food and drinks were amazing; the spa services made you feel heavenly

i visited the spa and had a treat which was amazing

very nice spa for massage and facials etc which was a surprise

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

the pool, the spa was great

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

first couple of days, then when we seen the all-inclusive icecream they didn't want to give the kids it crisps

entertainment, apart from kids pool nothing else for them although it’s

good location. clean and relatively new furniture. good breakfast buffet. nice gym.

just a wire fence we laughed we were like animals in a zoo directly outside room was a pool table kids playing

beautiful and calm place, relaxing spa area, very friendly staff

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

great spa food catered well for vegetarians staff were really nice good breakfasts

great place with spa wellness and delicieux restaurant

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

poor communication between spa and the front desk

spa is enjoyable and the food is good

the spa was out of this world

location was great. the property was nice and the spa was fabulous

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

spa was great, entertainment was really good.

the spa massage was excellent service in the restaurant was excellent

i liked the location, the new spa and breakfast.

however, there is a new spa being constructed and so i would request a quiet room if possible

the spa booking was hit and miss. we couldn t get clear info on the treatments.

indoor thermal spa was fantastic, we used it during a rain shower

would be good to have more seafood and to have good spa service would be the best.

the hotel has an enjoyable spa and a great restaurant

the spa was fantastic

fantastic food & spa facilities which was great after a long day hiking

enjoyed the relaxing spa facilities

reservations for the spa need to be made in advance.

there was no spa and there was no info about it on the website

the spa was not available during our stay, which was a bit disappointing

was ok swimming pool area excellent hotel location fantastic, peaceful, quiet

location. would be great views if there weren't a noisy parking in front

quiet, beautiful, clean, great staff, really nice breakfast

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

rooms were very clean, spacious and recently refurbished, good size balcony with amazing views of the mountains

the spa is in another building so you need to cross a small road to reach it

it also have a spa which unfortunately we did not have time to enjoy

room was comfortable, spa was relaxing and breakfast was lovely

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

spa experience could be much better

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

games, gym and the spa - we spent an afternoon in the spa and sauna

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

the entertainment was amazing pool area very good and the food was good as well plenty choice

it s hard to come up with anything, but if being picky, a better children s pool area with a slide or

food for breakfast ,lunch & diner were excellent , at the bar drinks and cocktails were first class , with

it would have been nice to have had a fish option at the breakfast selection.

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

the gym is pretty well kitted for what one would expect

gym very old and broken

cleanliness. lovely spa and new infinity pool

the pool and spa area are a dream

brilliant location very clean friendly staff fantastic spa and pool areas loved it

with the all inclusive package the mini bar and the spa was free of charge

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

spacious room, good breakfast. excellent spa and a great location.

be nice to have the spa open a bit later in the evenings

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

the spa was too expensive and i did not know prior too booking the facility

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

service was non existant in the spa and generally reception were stand offish

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

were amazing, again very friendly and made a point of talking to each and every person at the pool

loud music & morning activities- my own fault, i didn t appreciate what it meant by an adults only hotel

spa and rest of pools to be open especially when hot outside

very nice stay not all pools and spa were open but due to covid not hotel fault other than that amazing stay

it doesnt have spa and neither heated swimming pool during the winter

breakfast was amazing, the location was great, nice clean rooms and huge pool area, staff were very helpful also

wifi is extremely poor, be prepared for loud music, as we were out most nights this didn't bother

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

the staff super nice the room, big and confortable the gym the bar the pool

the gym was a bit small - but that s being picky if i m honest

young solo travellers - seems to cater almost exclusively to elderly couples and families with kids

wifi was temperamental.

bungalows are spacious for a family with beautiful large bedrooms, a big bathroom, kitchen and sitting area

cozy rooms, kitchen just enough to cater ourselves

equipment of kitchenete and willingness of receptionist.

returned from a wonderful week stay with family and two kids

gym facilities next to a good joke

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

staff where friendly especially at the spa we had an amazing couples massage

only the gym was free , for the steam and any spa service you need to pay > 15 euros

i enjoyed the spa and the 2 pools outside.

helpful staff lovely pools spa gym etc

spa time! till 1800!

the spa was wonderful

the food choice was very good. the rooms are huge. the spa was excellent

especially the spa and rooftop terrace

our club room (with spa upgrade) was fabulous

only that the spa was closed (i guess due to covid), but the massage treatments were still the same price, even

all facilities they have starting with a gym with a nice view, yeah you read it right, finishing spa and food

pools great. enough sun beds. gym satisfactory. spa good. food plentiful.

the resort had everything like a supermarket, restaurant, spa , play areas for kids around the resort main pool

the spa was lovely and claudia was excellent

the spa on the last floor is also good value for money, considering the alternative is to have a

no spa facilities e.g. steam room etc

hotel with great roof top bar and infinity pools with the spa treatment centre

new comfy sunbeds were great right next to the spa pool

the spa was excellent and so were the meals

the spa is excellent

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

the spa the location

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

s was almost perfect except quality of spa services

spa and massages

rooms were very spacious with balcony with street and sea view

borderline hostility from spa receptionist

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

s very modern and has a great spa feel to it

didn t like how there was no lifts because our room was so far from reception a kitchen staff had to help

the breakfast is beautifully presented and guests are spoiled for choice with charcuterie, fruits, eggs

pool area was lovely and pool snack bar food and drinks were fabulous

we had massages in the spa and that were great and the pool bar was also quite nice

we didn't have breakfast so i can't comment on that, but the pool bar had basic food (sandwiches, burgers,

gym was nice to have

the heated swimming pool was lovely with lots of sun loungers and a swim up bar , the hotel also provides a

mini golf, playground, and many games for kids

pool side bar but nothing said regarding bring your own drinks in

this hotel is not adults only

was lovely and clean and quiet, but wasn t adults only.

adults only!

adults only. staff friendly and helpful. perfect location

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

really friendly staff. great facilities including the spa area

spa and gym

everything was excellent slight disappointment that the spa was closed during our stay

the spa and the cocktails at the pool bar

we also visited the spa which was lovely and clean and well worth the money for the spa circuit

spa and we could have more towels available.

maybe christmas day spa could be open earlier than 3pm as went for a steam room as a treat as its 20 each

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

first, the spa is extremely small

gym/spa didn't open until 10am and closed for lunch

spa is bad

prices at the spa felt a touch heavy

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

the room was beautiful, i loved the spa and the pool

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

waiting time for check in and out and the spa was not included in the price.

staff were exceptionally friendly, let us use the towels and spa showers after check out

spa pool jets excellent for joints

the room includes a kitchen if you prefer to cook, though you ll need to buy basics like oil, sugar, and salt

kids bed was horrible

place staff were brilliant especially tom in the pool bar lovely friendly helpful guy food was amazing and so

airport and many others) very nice staff; ready to help and advise quite big room with equiped kitchen corner

kids bed was horrible

the spa is located in a neighboring hotel with a direct access and requires an extra fee

it has a massive swimming pool and very good spa facilities

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

no spa in the hotel

good location with parking

i know spain has some rules to not smoke on the balcony but terrace is not a balcony

spa treatment was class

plus their day spa is heaven

the spa is dated . some of the guests were chav.

the room, a good size, spa bath and an exceptionally comfortable huge bed

the small spa area/jacuzzi didn't appear to be open

fresh ( the poached eggs were perfect every time) although we didnt use them, the pool area and gym were good

couldn't get wifi working in the bedroom, good in hallway.

pool on the roof was so nice, dry peaceful and relaxing

(c) the reception bar area seems very under-used

had a lot of facilities, shops, swimming pools, bars, spa and others

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

book a treatment at the spa after trying a few times so i just left it in the end

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

spa area was not something to write home about

the breakfast was excellent and the lunch at the pool bar was

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

2 lovely swimming pools and a spa pool

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

booked this hotel as i wanted a solo spa break/some peace and quiet