the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

the spa is phenomenal, the heated pools and amazing thermal showers are a must

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

room was spacious and stylish with great views

only little complaint was about the spa

spa - fantastic

spa massage was not very good.

view, sweets, spa and swimming pool area

spa complex, delicious food, great attitude

we were also given free 1 hour spa vouchers, which we didn't expect

the general information was that the use of the spa facilities was included in the prestige rooms but this is

the spa treatments were top notch

the gyms weights were too light , no machine for chest work out and the spa is not included

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

the tennis court and spa facilities were out of use due to the second part of the hotel being refurbished

only thing is there s no spa specifically in the hotel.

the wifi simply didn't work. at all.

pool side snacks not that appetising. beds not that comfortable, bathrooms need updating

kids club heated swimming pools use of the sister hotel (bh costa adeje) variety of food at buffet

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

we had a panoramic suite with a private pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully

the kitchen was exceptionally well equipped

housekeeping came by twice a day, breakfasts were just extraordinary in variety and quality and pool surrounding

stunning 3 bed 3 bath with private pool

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

spa was really amazing and clean

spa treatments were exceptional

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

the lady at the spa was lovely and extremely helpful and accommodating

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

spa facilities are amazing and the massages are to die

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

i highly recommend to visit spa and to get deep tissue massage from carmin

really lovely staff, pools , spa and treatments were very high quality.

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

fantastic restaurants, pools, spa and gym

i also wish that someone would have told me in advance the spa was closed and maresia too

everything. the spa and pool are my favourite

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

the trash bins are hard to find and not enough in the spacious room like this one

we book a massage through the app and when we got to the spa they said they had no record of it

spa area very small

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

it was busy so everything had to be pre planned and booked. spa and restaurants

gym and spa are great and the food can't be faulted

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

a number of pools to use, excellent spa and gym

food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

was surprised that sauna and spa area pools were not included in already high price of the room

the complementary chocolates and spa access were a nice touch

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

the spa is overpriced and did not match expectations

in the spa people using sauna etc naked

spa still closed ( covid ) but offering massages one of the best massages i have had

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

breakfast was excellent all the food was at a very high standard with loads of choice, service was

the indoor pool and spa was closed and that was the main reason for booking that hotel.

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

the spa was closed on a sunday

i wanted to use the spa but it was closed because of covid restrictions.

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the spa is also incredible

loved the pool, spa and bar to watch the sunset

the spa was also stunning

we also enjoyed the spa a lot

spa experience when checking in for our treatments was not user friendly.

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

great spa facilities with huge variety of treatments

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

spa treatment was amazing

spa treatments very expensive

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

helpful friendly staff, great facilities spa gym

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

with the spa area

we also enjoyed the spa and tennis court

didn't use the spa or any of the other facilities

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

the spa was amazing and very reasonably priced- we had three treatments each

spa and persian restaurant

the pool and the spa was great. the views from the property were amazing

could improve spa (very small)

pool beds were surprisingly comfy, and spa treatments were

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

entering spa disabled access non existent

had the gold level room with a spa wirlpool in the huge patio

spa dispointing steam and sauna were not in operation and no disabled access

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

our bedroom was very clean and spacious

enjoyed the family private spa hour for 60 enjoyed immensely

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

the spa facilities were on point as were the staff in that area

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

spa is fantastic. best sun bed policy i have ever witnessed.

issues post renovation which weren t yet complete, some toilets not working and spa not

spa was closed

naturist pool, no spa included in room price

spa closed due to covid

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

the spa facilities also have an additional charge

to circumstances beyond their control the spa was shut

spa was closed because of covid.

room and bathroom quite small compared to other places at this price. spa not very large either.

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

my wife is disabled so we tend to use room service a lot and i thought the selection of food available was very

the staff was vigilant and very responsive and the breakfast was absolutely

night; when staff clean adjoining rooms they let doors slam coming and going; breakfast area for adults only is

we could not get into the spa because there was no one there and we were looking for an employee for a long

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

very few parking spots

great location, clean hotel, lovely staff. great for kids.

spa was fantastic

really nice spa too and we both enjoyed the massage on offer

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

the spa was incredible, i got an amazing massage and the thermal suite was divine

the wifi didn't work in our room, my wife said the massage at the onsite spa was

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

gym wasn t the best it done but could do with sorting out smell in it

you don't like kids then don't come here - lots of little ones about and so can be noisy

great breakfast

spa option was super, had a fantastic facial, best yet

the spa was absolutely

a great hotel, mostly friendly staff, quiet (no kids running around), excellent and abundant breakfast, outstanding

wifi connection not really reliable.

we loved the quiet area next to the the swimming pool, the library that is next to this and the beautiful view

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

s entertainment, apart from kids pool nothing else for them although it s

didn t have any wifi the 3 of the 5 days that we were there

complex is on a slope so many hills/steps inside. no cleaning materials in kitchenette.

sunbeds cramped. wifi not working

the food and drinks were amazing; the spa services made you feel heavenly

they always had a smile to spare even when it got hectic

the pool, the spa was great

i visited the spa and had a treat which was amazing

the location, the room, the pool and the spa (i got a massage and it was super)

spa is enjoyable and the food is good

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

poor communication between spa and the front desk

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

the spa was out of this world

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

the spa massage was excellent service in the restaurant was excellent

location was great. the property was nice and the spa was fabulous

spa was great, entertainment was really good.

the spa booking was hit and miss. we couldn t get clear info on the treatments.

would be good to have more seafood and to have good spa service would be the best.

indoor thermal spa was fantastic, we used it during a rain shower

however, there is a new spa being constructed and so i would request a quiet room if possible

i liked the location, the new spa and breakfast.

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

pool, 3 different restaurants, spa etc

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

spa experience could be much better

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

is available from 7am - 9pm, whether it s breakfast, lunch and dinner or going to the snack bar which has a

great hotel and food was very good , very chilled out and the kids loved it . view was nice too

the breakfast was incredible in the mornings so much choice

from reception, restaurant, bar to entertainment staff were so nice and friendly

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

our room was located in front of the pool so it made it super easy for us to go the pool and back to the room

room service staff

cleanliness. lovely spa and new infinity pool

the nail in spa was really expensive and poor quality

stayed in deluxe room with spa bath

with the all inclusive package the mini bar and the spa was free of charge

one back and upgrade my room staff very helpful and spa was

spa lots of things wasn't working

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

pool area great, spa fantastic, mediocre massage

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

very nice stay not all pools and spa were open but due to covid not hotel fault other than that amazing stay

it doesnt have spa and neither heated swimming pool during the winter

spa and rest of pools to be open especially when hot outside

breakfast buffet was great

perfect for hens and stags i wouldn t take kids there as this is so near the strip but was perfect for us

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

service was non existant in the spa and generally reception were stand offish

loud music & morning activities- my own fault, i didn t appreciate what it meant by an adults only hotel

staff is very friendly and the hotel has a lot of activities in the pool area

bungalows are nicely renovated with new furniture, only kitchenete is old and upgrade is needed

breakfast 10e which was really good

bungalows are spacious for a family with beautiful large bedrooms, a big bathroom, kitchen and sitting area

pool area was always neat and tidy and lots of interment

returned from a wonderful week stay with family and two kids

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

good cafe bar area to

wouldn t say there is much for kids

entertainment was non existent, we had 2 under 12’s and there was at least 5 kids consitantly and was told it

ready to support, personal in the restaurant is extremely kind, room was clean, and food for breakfast and dinner

spa time! till 1800!

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

especially the spa and rooftop terrace

our club room (with spa upgrade) was fabulous

the spa was wonderful

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

the spa the location

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

staff, deluxe lounge, food, everything. the spa was lovely too

spa looked amazing

no spa facilities e.g. steam room etc

the spa on the last floor is also good value for money, considering the alternative is to have a

the spa was excellent and so were the meals

hotel with great roof top bar and infinity pools with the spa treatment centre

new comfy sunbeds were great right next to the spa pool

spa and massages

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

s was almost perfect except quality of spa services

borderline hostility from spa receptionist

rooms were very spacious with balcony with street and sea view

only the gym was free , for the steam and any spa service you need to pay > 15 euros

i enjoyed the spa and the 2 pools outside.

hotel was lovely and clean, pool was nice and warm and spa was amazing.

staff where friendly especially at the spa we had an amazing couples massage

helpful staff lovely pools spa gym etc

pools great. enough sun beds. gym satisfactory. spa good. food plentiful.

the resort had everything like a supermarket, restaurant, spa , play areas for kids around the resort main pool

apartments set in avenues of palm trees, pools, bar, restaurant and spa all conveniently central

kids spa for nails and massage

lovely, bar great, breakfast buffet brilliant, spa amazing and staff were fantastic

the spa was also closed on our trip and the towel system at the pool could be better

everything was excellent slight disappointment that the spa was closed during our stay

the spa and the cocktails at the pool bar

really friendly staff. great facilities including the spa area

heated jacuzzi pool was great, gym and spa also good

the pool area on the roof had amazing views, plenty of sunbeds but unfortunately no bar or snacks

no bar area.

we checked in after a 4 hour flight 4 mature golfers asked where the bar was he went to a fridge at the reception

was lovely and clean and quiet, but wasn t adults only.

everything exept wifi

the gym and spa were also great

if there was anything more than 5stars, gran melia palacio de isora resort & spa will definitely get it

spa was closed because of covid

need to go out to buy mineral water and the spa was not good

find very strange water is charged at 2,70 / 3,00 eur (depending on size) and some services like spa are not

the room was beautiful, i loved the spa and the pool

waiting time for check in and out and the spa was not included in the price.

spa pool jets excellent for joints

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

staff were exceptionally friendly, let us use the towels and spa showers after check out

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

the spa is located in a neighboring hotel with a direct access and requires an extra fee

no spa in the hotel

it has a massive swimming pool and very good spa facilities

excellent location, clean, beautiful hotel and pool, kids club a must, delicious food.

rooms are very good size and have tv with 4 english channels, kitchen with fridge, cooker, microwave, kettle

kids bed was horrible

we did not have breakfast included, but the kitchen was well equipped

bit dated and tatty, kitchen cupboards pealing and very dusty / dirty under the beds

choice of 2 pools was great for the kids section & the adults section

spa and we could have more towels available.

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

we also visited the spa which was lovely and clean and well worth the money for the spa circuit

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

maybe christmas day spa could be open earlier than 3pm as went for a steam room as a treat as its 20 each

i know spain has some rules to not smoke on the balcony but terrace is not a balcony

plus their day spa is heaven

spa treatment was class

the room, a good size, spa bath and an exceptionally comfortable huge bed

the spa (very small, in the close by hotel) wasn't free as i thought

gym and spa hours should be longer

first, the spa is extremely small

prices at the spa felt a touch heavy

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

we specially enjoyed the spa and the billiards room

we had massages in the spa and that were great and the pool bar was also quite nice

free gym, sauna

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess

_kids club-almost full day long really meaningful activities organized for kids

was the entertainment team who regularly set up games in the pool through the day , opened kids club in the

s very modern and has a great spa feel to it

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

the breakfast and bar snacks (poke bowl) were delicious

wifi was incredibly strong and stable the entire time, even during the brief thunderstorm

when we arrived, the bed was 1 double bed and we were told as it was an adults only hotel that they normally

the spa was not available during our stay, which was a bit disappointing

there was no spa and there was no info about it on the website

during the day the bar was open to buy drinks whilst sitting round the pool, and in the evenings the restaurant

the breakfast and dinner were great as well

city life and the nearby national park for hiking, and it was a big plus that the hotel offered parking

the small spa area/jacuzzi didn't appear to be open

the breakfast is excellent lots of choice and very fresh

very good breakfast, roof top pool and sun terrace with amazing views

a bit on the small side and lack of channels however the free wifi was of a decent standard and made up for this

fresh ( the poached eggs were perfect every time) although we didnt use them, the pool area and gym were good

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

book a treatment at the spa after trying a few times so i just left it in the end

spa area was not something to write home about

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

perfect breakfast and dinner! nice location! friendly staff!

had a lot of facilities, shops, swimming pools, bars, spa and others

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

spa services and staff were exceptional

the spa is lovely and again, the staff are great

spa was lovely

food, plants (inside and around the hotel), spa and location.

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

the spa is in another building so you need to cross a small road to reach it

rooms were very clean, spacious and recently refurbished, good size balcony with amazing views of the mountains

it also have a spa which unfortunately we did not have time to enjoy

the spa was also great and showed a wonderful view of the coast

the spa area is a bit dated.

and the massage i had in the spa was the best i’ve ever had

pools were nice along with tennis court and spa was very nice

it has a gym, spa and evening shows

view from the window, big apartment, 3 pools (one was on maintenence), gym, table tennis, billiard tables

it’s very clean , everyone’s friendly and 3 year old daughter had an amazing time with kids club , the

bonus free visit to the spa 5

the interior of the hotel is spectacular with grand, spacious interiors and a nicely designed outdoor space

the spa was in another building/hotel (which is not specified on the website) and was out of service

for minor downsides: the spa area lacked lounge chairs, which was a bit disappointing

a family hotel, not a lot things to do for kids

the spa was a little expensive but in the end was totally worth it.

spa and wellness is special and spacious with sea water (

went for a massage at the spa which was divine, and the spa was very relaxing, and the gym is better equipped

loved the amenities, the food was good, and the spa was great

spa and gym also a great

there were no hooks in the bathroom for towels or our spa robe

spa could be better.

only criticism is that we wanted to use the spa on the last day before coming home

the spacious balcony had two sunbeds and a fabulous view of los gigantes & la gomera

the sea view from the balcony was stunning excellent spa with a good range of massages superb outdoor pool area

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

the spa and gym are part of the package and are a very nice treat

spa could open a little later

great spa food catered well for vegetarians staff were really nice good breakfasts

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

the spa is great, with a sauna and a jacuzzi

fantastic food & spa facilities which was great after a long day hiking

make sure you book the spa ahead

the hotel has an enjoyable spa and a great restaurant

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

there is also a relaxation spa with is a great addition

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

spa use is not included

there was no wifi when we came, they made it while we were there

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

the location of their spa is rather strange - one has to go outside to reach it

spa was nice but really just sauna and changing facilities basic and very small

the spa was disappointing as the water was cool and the saunas were only male or female

private parking on the spot

breakfast was good and varied.

tasty breakfast

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.

the breakfast is excellent.

perfect location for exploring teide. breakfast is superb

also wish they had made use of the bar on the top floor

the room service was great and friendly

no bar available inside as advertised (not so good in the evening)

was a little far out from restaurants and bars and the bar on site was very quiet

the gym was great

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

confusion regarding the spa facilities

spa was far, it is outside the hotel

bedrooms were spacious and clean

spa was closed!