everything. the spa and pool are my favourite

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

the trash bins are hard to find and not enough in the spacious room like this one

i also wish that someone would have told me in advance the spa was closed and maresia too

we had a relaxing afternoon in the spa and wellness centre

prices for the spa treatments were affordable

spacious bedroom, with a comfortable bed and a large bathroom

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

spa treatments were excellent

fantastic restaurants, pools, spa and gym

really lovely staff, pools , spa and treatments were very high quality.

we went to the spa and was amazing as well

spa and pool area and closeness to la caleta.

hotel staff and spa exceeded our expectations

the complementary chocolates and spa access were a nice touch

the spa was closed

was surprised that sauna and spa area pools were not included in already high price of the room

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

spa still closed ( covid ) but offering massages one of the best massages i have had

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

gym was disappointing - old kit.

the indoor pool and spa was closed and that was the main reason for booking that hotel.

i wanted to use the spa but it was closed because of covid restrictions.

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

great spa facilities with huge variety of treatments

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

we also enjoyed the spa a lot

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

spa experience when checking in for our treatments was not user friendly.

loved the pool, spa and bar to watch the sunset

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

the spa was also stunning

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the spa is also incredible

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

didn't use the spa or any of the other facilities

spa and staff there were brilliant

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

with the spa area

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

helpful friendly staff, great facilities spa gym

spa treatment was amazing

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

spa treatments very expensive

the spa was amazing and very reasonably priced- we had three treatments each

pool beds were surprisingly comfy, and spa treatments were

the pool and the spa was great. the views from the property were amazing

could improve spa (very small)

spa and persian restaurant

spa dispointing steam and sauna were not in operation and no disabled access

entering spa disabled access non existent

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

had the gold level room with a spa wirlpool in the huge patio

thoroughly enjoyed the massage i had in the spa too

the lady at the spa was lovely and extremely helpful and accommodating

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

spa facilities are amazing and the massages are to die

the spa is great and reasonably priced

enjoyed the family private spa hour for 60 enjoyed immensely

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

our bedroom was very clean and spacious

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

the breakfast was exceptional fresh and varied

special mentions to giuseppe, rafael, jose, ismael and alessandro (who showed around a 2 bedroom pool villa -

while it does have a kids club and a small kids pool within that area, i wouldn t recommend it for

we had a 2 bed villa with pool and it was great to just relax and it be quiet

spa is fantastic. best sun bed policy i have ever witnessed.

naturist pool, no spa included in room price

spa was closed

they told us we had to book the a la carte restaurant but did not tell us we had to book the spa

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

spa closed due to covid

to circumstances beyond their control the spa was shut

we don't usually do all inclusive but did as the spa was not open and it was very good

the spa facilities also have an additional charge

cute spa facilities that were available after reservation

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

spa treatments were exceptional

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

room and bathroom quite small compared to other places at this price. spa not very large either.

breakfast was lovely

the pool was clean and all services were done very discreetly

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

spa was fantastic

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

really nice spa too and we both enjoyed the massage on offer

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

we could not get into the spa because there was no one there and we were looking for an employee for a long

bar staff could do with more training as we waited a while to be served at table , then they would

gym is in serious need of an upgrade

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

kids in apartment next door for hours , went to reception , they just looked at me no help at all

kids pool noisy

breakfast was excellent pool and pool bar were great

my kids loved this place and wanted to stay forever

spa option was super, had a fantastic facial, best yet

the spa was absolutely

together with a complimentary welcome drink at the bar in the evening

the downstairs bar area where entertainment is held could do with some refurbishing

quality of the diner buffet was medium and the quality of the wifi at the terrace bar and swimming pool was very

the wifi didn't work in our room, my wife said the massage at the onsite spa was

many facilities for kids

many facilities for kids

facilities and very good buffet breakfast

no internet wifi

very nice spa for massage and facials etc which was a surprise

i visited the spa and had a treat which was amazing

i used the spa once for a happymum massage and it was very relaxing

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

they always had a smile to spare even when it got hectic

poor communication between spa and the front desk

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

the spa was out of this world

spa is enjoyable and the food is good

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

the spa massage was excellent service in the restaurant was excellent

location was great. the property was nice and the spa was fabulous

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

spa was great, entertainment was really good.

the spa booking was hit and miss. we couldn t get clear info on the treatments.

indoor thermal spa was fantastic, we used it during a rain shower

would be good to have more seafood and to have good spa service would be the best.

i liked the location, the new spa and breakfast.

however, there is a new spa being constructed and so i would request a quiet room if possible

only thing is there s no spa specifically in the hotel.

the tennis court and spa facilities were out of use due to the second part of the hotel being refurbished

territory with access to a rocky beach and a pathway along the coast, nice facilities, great kids club and

kids club heated swimming pools use of the sister hotel (bh costa adeje) variety of food at buffet

swimming pool, view, garden, flowers, bar terrace, a la cart reataurants

pool, 3 different restaurants, spa etc

spa experience could be much better

the spa is simply incredible, the massage is simply one of the best in life

the spa experience was also great

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

for families with kids, totally recomend to take a suite/two rooms (we asked for the update after seeing the

gym disappointing some equipment not working.

room service was brilliant and rooms

room service, pool area closed at 1800, no shorts or sleeveless tops allowed in the restaurant at

the general information was that the use of the spa facilities was included in the prestige rooms but this is

the spa treatments were top notch

the gyms weights were too light , no machine for chest work out and the spa is not included

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

the spa is phenomenal, the heated pools and amazing thermal showers are a must

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

rooms were spacious and beds super comfy

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

we were also given free 1 hour spa vouchers, which we didn't expect

spa - fantastic

spa complex, delicious food, great attitude

location is amazing and we do like the heated pool and spa area, you can spend the whole day just stay in hotel

spa massage was not very good.

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

choice of dishes and food available at both breakfast and dinner are among the best i've ever had in a

they follow strict covid safety measures, good for vaccinated adults who can relax

stayed in deluxe room with spa bath

cleanliness. lovely spa and new infinity pool

with the all inclusive package the mini bar and the spa was free of charge

the spa was lovely too

how clean it is spa is good and also very close to oit you need

spa lots of things wasn't working

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

spacious room, good breakfast. excellent spa and a great location.

good location close to the sea front, spacious rooms, nice swimming pools and sun terrace

be nice to have the spa open a bit later in the evenings

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

service was non existant in the spa and generally reception were stand offish

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

s not the hotel s fault but there are coach parking bays just yards from the sunloungers -albeit separated

breakfast and dinner was outstanding, variety of food of good quality and taste, nicely presented

it doesnt have spa and neither heated swimming pool during the winter

spa and rest of pools to be open especially when hot outside

very nice stay not all pools and spa were open but due to covid not hotel fault other than that amazing stay

i highly recommend it for families, staff is very polite and helpful, the swimming pool and kids activities

wifi connection not good in bedrooms.

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

pool is boring for the kids, mainly since no toys are allowed in an empty pool

restaurants in the area, supermarket just near the hotel big parking lot across the street at the golf club and

only minor complaint is that the wifi in the guest room on the top floor, was weak and strained

this isn't applicable to me but i wouldn't take kids here as the evening entertainment ends around 11pm

gym facilities next to a good joke

one pool should be a kids' pool and the other an adults' pool

completely safe with the extra hygiene regulations in place at the hotel, and all of the staff: bar staff,

definitely the best breakfast i've ever had at a hotel ever, strong statement but true

kitchen is well equipped and there is everything you need for cooking and serving the table

spa time! till 1800!

especially the spa and rooftop terrace

the food choice was very good. the rooms are huge. the spa was excellent

our club room (with spa upgrade) was fabulous

the spa was wonderful

no spa facilities e.g. steam room etc

hotel with great roof top bar and infinity pools with the spa treatment centre

new comfy sunbeds were great right next to the spa pool

the spa on the last floor is also good value for money, considering the alternative is to have a

the spa was excellent and so were the meals

spa looked amazing

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

the spa the location

the cost of the spa was not related when checking in or booking

only the gym was free , for the steam and any spa service you need to pay > 15 euros

i enjoyed the spa and the 2 pools outside.

staff where friendly especially at the spa we had an amazing couples massage

helpful staff lovely pools spa gym etc

spa and the food

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

s was almost perfect except quality of spa services

spa and massages

borderline hostility from spa receptionist

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

apartments set in avenues of palm trees, pools, bar, restaurant and spa all conveniently central

only that the spa was closed (i guess due to covid), but the massage treatments were still the same price, even

the resort had everything like a supermarket, restaurant, spa , play areas for kids around the resort main pool

kids spa for nails and massage

lovely, bar great, breakfast buffet brilliant, spa amazing and staff were fantastic

the spa was also closed on our trip and the towel system at the pool could be better

everything was excellent slight disappointment that the spa was closed during our stay

really friendly staff. great facilities including the spa area

the spa and pool area were brilliant

the spa and the cocktails at the pool bar

a small rooftop bar would be great during the day for those relaxing at the pool.

great price, lovely staff, great sized clean rooms and lovely rooftop pool area

8 a day for wifi is overly expensive

everything exept wifi

had to pay for wifi

spa pool jets excellent for joints

staff were exceptionally friendly, let us use the towels and spa showers after check out

waiting time for check in and out and the spa was not included in the price.

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

the room was beautiful, i loved the spa and the pool

the spa is located in a neighboring hotel with a direct access and requires an extra fee

no spa in the hotel

it has a massive swimming pool and very good spa facilities

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

the private parking is welcome and we always managed to find a parking place

a lovely pool with a bar

staff exceptionally helpful bar staff very friendly and created a great atmosphere spotless could not fault this

large apartment, with massive balcony and well equipped kitchen

choice of 2 pools was great for the kids section & the adults section

a deposit for a towel for the pool, pool opens at 10-18:00 so you have to wait until 10, for the bar you can

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

spa and we could have more towels available.

maybe christmas day spa could be open earlier than 3pm as went for a steam room as a treat as its 20 each

good games room and spa treatments

we also visited the spa which was lovely and clean and well worth the money for the spa circuit

we specially enjoyed the spa and the billiards room

first, the spa is extremely small

gym and spa hours should be longer

spa is bad

prices at the spa felt a touch heavy

the spa is dated . some of the guests were chav.

the room, a good size, spa bath and an exceptionally comfortable huge bed

spa treatment was class

plus their day spa is heaven

if the spa area was bigger

we had massages in the spa and that were great and the pool bar was also quite nice

gym was nice to have

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

amazing sea and pool views,friendly staff all around,delicious restaurant food,huge pool fun for kids and adults

well equipped, multilevel room with pool level access

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

s very modern and has a great spa feel to it

wonderful hotel with an expertly managed atmosphere, great for couples or single adults who want to relax in a

the breakfast is beautifully presented and guests are spoiled for choice with charcuterie, fruits, eggs

nice breakfast with many options

the small spa area/jacuzzi didn't appear to be open

the breakfast is excellent lots of choice and very fresh

location, friendly staff, comfy beds, free wifi, free library

location excellent staff friendly and helpful roof top pool breakfast excellent

rooftop infinity pool with lifeguard surreal on 5th floor

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

spa area was not something to write home about

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

book a treatment at the spa after trying a few times so i just left it in the end

poor wifi in our bedroom hut alright everywhere else

the spa is lovely and again, the staff are great

spa services and staff were exceptional

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

had a lot of facilities, shops, swimming pools, bars, spa and others

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

booked this hotel as i wanted a solo spa break/some peace and quiet

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

the spa cannot be used unless you pay 12 euros per hour for the spa

the spa was not available during our stay, which was a bit disappointing

there was no spa and there was no info about it on the website

breakfast very simple

wifi was sketchy in our room ( outside it was fine

excellent breakfast buffet, stunning property and location.

nice spa pool

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

rooms were very clean, spacious and recently refurbished, good size balcony with amazing views of the mountains

the spa area is a bit dated.

a number of pools to use, excellent spa and gym

food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

gym and spa are great and the food can't be faulted

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

the spa was stunning and the beautician who did my facial was excellent

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

spa could open a little later

beautiful and calm place, relaxing spa area, very friendly staff

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

fantastic food & spa facilities which was great after a long day hiking

the spa is great, with a sauna and a jacuzzi

the hotel has an enjoyable spa and a great restaurant

reservations for the spa need to be made in advance.

make sure you book the spa ahead

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

there is also a relaxation spa with is a great addition

spa use is not included

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

we arrived late and left early, so we didn’t have a chance to use the swimming pool or try the breakfast

spa was closed because of covid

they put on a good entertainment schedule and the spa is good too

find very strange water is charged at 2,70 / 3,00 eur (depending on size) and some services like spa are not

if there was anything more than 5stars, gran melia palacio de isora resort & spa will definitely get it

need to go out to buy mineral water and the spa was not good

the christmas dinner was not kids and vegetarian friendly

as in the name this is a golf resort so would be a dream for golfers

hillside i'd live there ;) ) it's placed right in the middle of vacation homes, other hotels and golf courses

heated pool, this is another plus

however, we spent 2 partial days at the pool with kids and friends and is amazing

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

facilities and especially the spacious suite and value for money

spa is not worth visiting

bedrooms were spacious and clean

spa was far, it is outside the hotel

the spa treatments are also incredible and cynthia was amazing

all family members have to finish their drinks before someone goes to the bar for refills only them to have to

room service in the morning. the rooms were always very clean.

very clean. food great. pool areas fantastic

friendly and helpfull, hard working animation team girls during the day, lovely yoga and aqua gym

and the massage i had in the spa was the best i’ve ever had

pools were nice along with tennis court and spa was very nice

it has a gym, spa and evening shows

for kids

hotel with pools, restaurants, gym, kids area

spa was not available many activities were not available the beds were on wheels(like the hospital

lot of space near pools

spa, 10 each just for privacy, for an overheated pool, and spa treatments that they hurt more

too without full menu only pizzas are served for lunch , but it isn t mentioned any where also spa is very

staff at the spa were fantastic and the massages were great

had a massage in spa with denise it was exceptional

our room was clean & very comfortable & the spa was wonderful

big bathroom with spa bathub, excellent water pressure

there is a lovely private spa , for who loves massages

the spa and sauna was not well maintained and could be much better if it was cleaned

spa bath is nice

highly recommend hotel to ask the spa store to hire more people to ensure royal level can have the priority to

unfortunately the wellness/spa service was poor

spa staff never actually seemed to be there so nobody to talk to about services etc

plus, deivis at the pool side who was so thoughtful and attentive, bringing little treats and drinks throughout

for minor downsides: the spa area lacked lounge chairs, which was a bit disappointing

the interior of the hotel is spectacular with grand, spacious interiors and a nicely designed outdoor space

bonus free visit to the spa 5

the spa was in another building/hotel (which is not specified on the website) and was out of service

my kids had a lovely time

loved the amenities, the food was good, and the spa was great

spa and gym also a great

spa and wellness is special and spacious with sea water (

went for a massage at the spa which was divine, and the spa was very relaxing, and the gym is better equipped

the spa was a little expensive but in the end was totally worth it.