wifi was unreliable in the room. it worked properly in the public areas only.

kids running in the room above me between 1-2 a

the only caveat of the hotel is the lack of parking space in the surroundings.

nothing to dislike. lack of designated parking was the only issue.

breakfast at the hotel was generous and varied

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

the power supply tripped twice when my wife was in the spa bath, and i was at reception desk

big beautiful apartment, smart tv, spa bath, great views and gorgeous gardens, swimming pools

staff is super friendly and very welcoming especially isachis who always looks after kids during mini disco

daily night events at the bar place were fantastic

our check in so we could get some lunch before the restaurant closed and also facilitated a late check out at

the pool could have been heated more spoiled the stay

;nice simple rooms,very quiet;tho'a nice happy bar in the evening

inclusive finishes at 11pm which is fine, but the bar is meant to stay open after 12

of you have kids and would like a bit of entertainment this place isn't for you

clean, comfortable, nice pool

spa is broken

is so nice that there is no saving chairs at the pool

his show would have been great for kids, but unfortunately he didn't cover the event at 8 pm but 9

staff. facilities. activities for the kids.

wifi didn t work properly, was very slow.

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

the spa treatments were also exceptional would recommend you try

rooms are very clean, spacious, breakfast was very good

i like go swimming in the sea in the harbor area, even if the hotel has a nice swimming pool

spacious gym with basic cardio equipment

found the musical entertainment in the bar designed to appeal to a very elderly group

breakfast was excellent, the views from our room were lovely, the room very comfortable, the pool

wifi doesn't work in all the rooms.

the three owners run this hotel perfectly beautiful grounds and great pool excellent breakfast in very spacious

everything was wonderful. we would have liked a later bar service but it didn't impact our stay.

the room was big with a small kitchen (refrigerator), tabel and even a nice couch

taken care of, the facilities are nice and the swimming pool is beautiful we had a fully equipped kitchen in

there is no wifi in the appartements.

dinner and breakfast was good-nothing special, but for the price you pay it is an amazing value

practically no wifi in the room

the spa and treatments are

the staff are really great..the spa facilities were excellent.

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

everything was great ! people make this place amazing. the garden and spa make it unique.

the spa indoor pool and cave jacuzzi were perfect for january

breakfast was nice

i had quiet nights of sleep, a beautiful view, good swimming pool time, all the staff was super friendly

amazing sea-view, nice pool. spacious room with well-equipped kitchen.

wifi is poor in the room. works mainly on the balcony or pool.

wifi is not password ptotected what is very dangerous these days, they should change it

could only access this pool if you purchased a daily or weekly pass for the combined pool, sauna, spa and gym

additional amenities such as spa and parking were very over

the spa is no included ,and they dont tell u until after making the

spa and indoor pool was not included in all-inclusive

am not satisfied with the opening hours of the gym&spa

sauna not working and a spa area would have enhanced the hotel

wifi was good and media streaming

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

don t really stay in a hotel so couldn t rate the services, bar is reasonable priced for those not staying

pool bar

wifi was randomly connecting and disconnecting

breakfast and dinner were excellent

wifi was terrible

the pool bar staff were excellent as were the reception staff, who always went out of their way to help you

perfect like always new owners but still the best. the breakfast try the omlett

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

of the dining not managed well esp breakfast was a shambles

pool area is wonderful with a stunning view, the breakfast terrace is beautiful and has a very relaxed atmosphere

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook

resort has nice facility on it's territory including big tennis, golf and other sports

the gym.

breakfast was very good and the staff was professional

we played mini golf most days and the swimming pools were well kept

the garden and the pool area is beautiful

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

large part of the spa didn't working due to water problems and the lady there spoke just spanish

spa facilities not great and small and very dated

spa could be better but we still had a nice time there

we also had a relaxing massage at the spa by eric which was great

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool

small spa in the hotel was a nice extra: they always have some offers for massages

spa is not for free (15 ), one has to pay a deposit for a towel at the pool as well (20 each)

the hotel has a spa and two rooftop pools

of reasons i booked my stay in the hotel was gym and it turned out that, the only one machine in the gym is

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

in a nice spa hotel like yours you could provide bathrobes free of charge, that would be really convenient

we paid the 15 each for the spa, and pretty much had it to ourselves

30am spa - one of the best i have been in

spa is lush, as is the food (and unlimited sparking wine at breakfast

one uk channel on tv for nighttime but not a big deal pool slightly small

however, they put up signs everywhere trying to charge extra for services (better wi-fi, safe, pool towels,

i can't name them all but marcos, barbara and tulia were among your staff

elderly people hotel, breakfast could be improved.

pool was a bit small but adequate for the kids to jump in and out

there was no bar not even a pool bar

common areas like the swimming pool and the gym are open and closed in a horrible time

no bar open on premises but value for money breakfast was lovely

there was no bar not even a pool bar

no one actually made eye contact or explained layout of hotel and when i enquired about sauna and gym location

spa was nothing special in our opinion, just inside pool with a few showers

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can

loved the spa and the fact it was included in my room price

the spa was

there is a spa and even a ping pong table

clean as a whistle and breakfast was excellent

breakfast was ok, bed was comfortable and room was clean. great views from balcony.

champagne in room which bar staff kindly allowed

the hotel location,sun all-day at the pool food was very good too

the only thing i would say is that the area where the rocks are in the spa needs cleaning

rooms very spacious and clean

the spa is also absolutely worth it and a great place to relax

everything was simply great, the spa was a great treat on the stormy days.

beautiful room, great food and the spa was fabulous

wifi in the room but only in the reception

food,staff, clean, pool , pool bar, location

central good breakfast lovely staff great barricados

gym was excellent and whole place very clean.

very friendly staff and a nice swimming pool

spa & jacuzzi at no extra cost

great breakfast, pool and spa pool

sauna and spa were both good and enjoyable

sauna and spa area

stayed in room 306 overlooking the pool and ocean

the only minus is the wifi, only in the lobby, the rest was great

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

the manager fixed a problem for us immediately and there was an excellent singer in the patio bar which served

the roof top terrace and pool was a great place to relax

delicious food for breakfast and dinner - good prices

size room with sea view, large hydro spa bath in room

comfy bed. lovely view. lovely pool

you won’t find play areas or small pools for kids in the hotel—these can be found outside the hotel

breakfast was exceptional so varied and complete that i highly recommend opting for it, as it s

the hotel is right on the promenade, lots of bars with very loud music

no parking - difficult even to drop off limited spa facilities

who likes massages, i can recommend the aroma spa nearby

the spa area was closed due to covid even if it was advertised as open before booking

pool and daily activities are great

wifi not functioning in our room

we noticed a strong smell of cooking food in the room (the kitchen was on the floor below).

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in

location, super kitchen, nice and friendly hosts

was reasonably clean and room service satisfactory

the room also had a tv, free wifi and was overall very cozy

there are adequate kitchen facilities, a spacious living toom, three very comfortable beds upstairs, and an en

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned

the kitchen has all the amenities and it was wonderful that the room was pre-heated upon arrival, as it

perfect for our family with small kids, very safe since all fenced

the wifi was the best i had in all of tenerife

spa was nice but really just sauna and changing facilities basic and very small

the location of their spa is rather strange - one has to go outside to reach it

the spa was disappointing as the water was cool and the saunas were only male or female

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

private parking on the spot

room with 3 beds are friendly for family with kids

very helpful paid 10 for parking which was right outside facilities were very good pool area had lots of

the gym was not why we booked at all but it is very diminished. it could be noisy for some..

for us it was better to stay just for breakfast and rent a car to see the

wifi was very good

great place with spa wellness and delicieux restaurant

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

great spa food catered well for vegetarians staff were really nice good breakfasts

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

beautiful and calm place, relaxing spa area, very friendly staff

enjoyed the relaxing spa facilities

the spa was fantastic

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

reservations for the spa need to be made in advance.

the spa is great, with a sauna and a jacuzzi

so they advertice with spa, but the spa was not possible to use brcause of the cold

the restaurant was good, personnel very kind, we didnt try the breakfast because it was quite expensive

breakfast and dinner were amazing

great sea view, swimming pool, and all garden around its magical romantic place

unprepared to serve in such a high quality hotel (except from the lady serving drinks during breakfast) and the

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

kitchen equipment, when they provide a kitchen - seemed a little penny pinching the jacuzzi in spa could have

additional charge to use the spa facilities

they have a good spa area and a little baby gym where u can use some stuff

enjoyed the spa facilities

spa area was also decent but could have been opened a bit longer in the evening

rooms were very clean, spacious and recently refurbished, good size balcony with amazing views of the mountains

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

room was comfortable, spa was relaxing and breakfast was lovely

it also have a spa which unfortunately we did not have time to enjoy

spa use is not included

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

there is also a relaxation spa with is a great addition

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

rooms are nice with original touches, breakfast room still to be finished, but swimming pool is ready and very

one lady behind bar who was particularly friendly and helpful (unf did not get her name - dark curly hair and

pool, parking, super helpful staff

information on wifi in room. it was only on display in reception.

wifi was a bit slow

the room, the cleaness, the hotel design amd plants and the gym

spa with whirlpool and sauna

facilities the location the spa and jacuzzi and sauna and the staff

a kilometre walk into town centre. spa area towels not always there

room spacious and silent, equipped with all you need

we had free access to the spa which included sauna, jacuzzi and gym

there was no spa and there was no info about it on the website

the spa was not available during our stay, which was a bit disappointing

clean and cosy room, fabulous views from any point of the hotel, nice breakfast, very delicious homemade dinner

wifi was a nightmare, it didn t work in our room

there is a lot of gravel in the parking and the car skidded hardly while leaving the ramp

room very spacious and huge comfy bed

the kids’ scream and laughter woke us up by 8:00

is: ask for rooms on the opposite side from the school, otherwise you will wake up at 8h with kids screaming

area , a lot of noise from a school behind woke us early , breakfast was expensive at 14 euro for kids and adults

we arrived and didnt have the change to order from room service as it opened 8 pm