had a very good experience, the room was in the renovated building with free access to the pool and gym

but in general food and kitchen service is not too bad - there are enough good options

there is no wifi in the appartements.

if you are with kids,loro parque is 10 minutes driving

parking in nearby streets shouldn't be a problem

breakfast and dinner was delicious, we received wide range of local and continental food as well

the parking was small, and the wifi wasn't the best

the room was large, with a comfortable kitchen annex and a big balcony

clean, spacious apartment kitchen was fully equipped close to the sea calm and a peaceful place close to

there is a good pool, that is fun for kids

the kids loved the minigolf

views, delicious breakfasts and dinners, nice pool and area around the hotel (including a garden)

the kids loved the minigolf

the hotel were dominated with german grandpa and grandma and also lot's of kids

it was not a problem for me or kids, but my wife needed earplugs to sleep and sometimes i'll admit it felt very

could only access this pool if you purchased a daily or weekly pass for the combined pool, sauna, spa and gym

spa in option with limited offering the dessert buffet - need more local fresh fruits and the cakes

the spa is no included ,and they dont tell u until after making the

-spa isn t included in the price you have to pay extra to use the indoor pool

am not satisfied with the opening hours of the gym&spa

sauna not working and a spa area would have enhanced the hotel

frozen then defrosted and still full of water (horrible) to ne honest, i booked an all inclusive adults hotel

maybe not quite enough sun beds around the pool

good comfortable and clean room good wifi and laundry everyday.

food for breakfast and dinner had very good options

little bit more hot food at breakfast

wifi worked and was pretty stable - reasonable price - good location, close to the main bus station

but fix it only on another day - bad cocktails in bar - very loud

wifi was working only partially

the area aroung swimming pool is very green, pretty gardens and birds are singing

spa is broken

the large pool has warm water and is suitable for kids

were also plenty of other facilities available that we didn't have time to try, such as a mini-golf course, a

his show would have been great for kids, but unfortunately he didn't cover the event at 8 pm but 9

poor wifi in rooms, only good wifi in reception area, extra charge for gym and sauna

small spa in the hotel was a nice extra: they always have some offers for massages

the hotel has a spa and two rooftop pools

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool

spa is not for free (15 ), one has to pay a deposit for a towel at the pool as well (20 each)

the gym absolutely needs some brush up

great rooftop, exceptional view to teide and sourrounding and cute pool and sun chairs for relaxing there

the location from bus good choice at breakfast.

in the morning comes from a coffeemachine, so it is not the coffee you get from an outside bar or cafe

wifi and breakfast

nice rooftop area with pool

the wifi was also really bad, but luckily the 4g was fine

breakfast each morning was a delightful experience, featuring a wide array of fresh and tasty

breakfast was excellent, the views from our room were lovely, the room very comfortable, the pool

the outside tables and chairs for sitting and the pool area were spacious and uncrowded

friendly personnel, great swimming pool, excellent breakfast, comfortable bed, good a la carte

the power supply tripped twice when my wife was in the spa bath, and i was at reception desk

big beautiful apartment, smart tv, spa bath, great views and gorgeous gardens, swimming pools

the charge for wifi is excessive it should be free in an hotel like this

bed was quite hard. you have free wifi only in some public areas.

moreover the staff are amazing, especially the wonderful bar staff and simone on reception

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

pool area is wonderful with a stunning view, the breakfast terrace is beautiful and has a very relaxed atmosphere

delicious breakfast and dinner

good buffet breakfast

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

the spa treatments were also exceptional would recommend you try

very friendly, very clean and tidy from rooms to garden and the pool area, food good very nice selection and

bar area was not a relaxing space

very quiet and nice gardens, we sat on the bar verandah and watched the green parrots flying around

has a pool on the top floor

loved everything about this hotel location perfect loved the rooftop pool

also one day the room service didn t leave any towels in the room, when we called and asked for them we were

the wifi was a bit iffy

the staff is amazing, especially the breakfast staff

spa & jacuzzi at no extra cost

sauna and spa were both good and enjoyable

sauna and spa area

great breakfast, pool and spa pool

thing was all good loved our stay very much, bar staff were brilliant very friendly, we will be back again soon

great location & very modern, the spa is excellent

the only thing i would say is that the area where the rocks are in the spa needs cleaning

everything was simply great, the spa was a great treat on the stormy days.

rooms very spacious and clean

the spa is also absolutely worth it and a great place to relax

there is a spa and even a ping pong table

friendliness and helpfulness of staff. view from pool side rooms. hotel location on seafront

breakfast was exellant..very nice canarian food,

the gym was great to work off those calories

choice of preferred seating (loungers or wicker cushioned chairs) we really liked the well equipt gym, although

clean, comfortable, nice pool

additionally, the kitchenette was completely lacking basic utensils

a lovely place with great staff, great breakfast

food choice, food quality, pool dirty, sauna closed, jacuzzi doesnt work, rooms dated

breakfast was good

size room with sea view, large hydro spa bath in room

great variety of bufet food, clean and well-equiped rooms with comfortable balcony, beautiful pool beach with

the bar area was a bit clinical and under used

no bar for residents only bar for public

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

lovely breakfast with huge choice of hot and cold food

concerning the breakfast room (after a renovation i presume)

pool complex was quiet, handy pool bar, clean, meals wide variety, room clean and comfortable

bar snacks available at a good price

pool was a bit small but adequate for the kids to jump in and out

breakfast and dinner were excellent

size room, tv, wifi, great breakfast, dinner, newspapers

very nice pool area

we traveled with two small kids and really enjoyed our 1 night stay at the hotel

is not a place for kids to play, just for small one, like 2 years old

you need: a great staff a nice pool an amazing buffet a nice view a peaceful hot spring and spa area the area

loved the spa and the fact it was included in my room price

spa on the top floor has a surcharge and should (in our opinion) just be included in the room price

from staff at the reception from the checking in to housekeepers and restaurant facilities and spa were great

spa was nothing special in our opinion, just inside pool with a few showers

no parking - difficult even to drop off limited spa facilities

the spa area was closed due to covid even if it was advertised as open before booking

who likes massages, i can recommend the aroma spa nearby

the pools were lovely and it was great for kids

wifi connection was bad in room but it was quite good in every other place.

free spa access zone is quiet and cost

breakfast service atmosphere spa gardens

everything was great ! people make this place amazing. the garden and spa make it unique.

the spa and treatments are

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

we paid the 15 each for the spa, and pretty much had it to ourselves

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

spa is lush, as is the food (and unlimited sparking wine at breakfast

not a single fault regarding hotel all staff lovely and helpful the spa is absolutely beautiful and the views

in a nice spa hotel like yours you could provide bathrobes free of charge, that would be really convenient

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

we also had a relaxing massage at the spa by eric which was great

large part of the spa didn't working due to water problems and the lady there spoke just spanish

spa and the gym should slightly improve, just because it looks a bit outdated

spa facilities not great and small and very dated

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

nothing to dislike. lack of designated parking was the only issue.

very nice staff. the location is great and the breakfast has all you need.

pleasant, wonderful building with a great breakfast

i parked in the street where the hotel is, but it may sometimes be difficult to find a parking nearby

really nothing. the parking turned out to be easier than expected.

the spa was disappointing as the water was cool and the saunas were only male or female

the location of their spa is rather strange - one has to go outside to reach it

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

spa was nice but really just sauna and changing facilities basic and very small

pool isn t as nice as you d think and the woman s sauna doesn t work properly; also, the gym is in a

also had a nice small gym

the hotel is really well set up, and breakfast is very good

breakfast was delicious and varied enough each day

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

the breakfast wasn t fresh, all cooked meals felt precooked

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

cellphone signal on the place, wifi good just quite slow, but usable

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned

secure site with electronic gate, car parking and beautiful barbecue and lounging

but in the living room and kitchen it is fast and reliable

in the room a fridge and a coffee machine, no kitchen and kitchenware, except for coffee cups and a spoon,

the room also had a tv, free wifi and was overall very cozy

some facilities for kids

we noticed a strong smell of cooking food in the room (the kitchen was on the floor below).

car parking was adequate for the number of rooms although this didn't concern me personally

the spa and gym are part of the package and are a very nice treat

spa could open a little later

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

great spa food catered well for vegetarians staff were really nice good breakfasts

beautiful and calm place, relaxing spa area, very friendly staff

the spa was a little expensive but in the end was totally worth it.

evening activities, food options, pool activities and the spa massages

loved the amenities, the food was good, and the spa was great

offered the use of the spa on the last day to shower before heading to airport

went for a massage at the spa which was divine, and the spa was very relaxing, and the gym is better equipped

the spacious balcony had two sunbeds and a fabulous view of los gigantes & la gomera

only criticism is that we wanted to use the spa on the last day before coming home

some of the equipment in the gym was out of order and some of the jets in the spa were not functioning

spa could be better.

there were no hooks in the bathroom for towels or our spa robe

the interior of the hotel is spectacular with grand, spacious interiors and a nicely designed outdoor space

for minor downsides: the spa area lacked lounge chairs, which was a bit disappointing

bonus free visit to the spa 5

the spa was in another building/hotel (which is not specified on the website) and was out of service

we didn t use everything (as spa, sauna, massage, golf etc) , so we ll come back for sure

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

the spa was fantastic

enjoyed the relaxing spa facilities

the spa is great, with a sauna and a jacuzzi

the hotel has an enjoyable spa and a great restaurant

pools were nice along with tennis court and spa was very nice

and the massage i had in the spa was the best i’ve ever had

it has a gym, spa and evening shows

snack bar exceeded expectations with hot foods

so fun for kids, there's so much for the kids to do and its relaxing for the parents, defo use the kids club,

find very strange water is charged at 2,70 / 3,00 eur (depending on size) and some services like spa are not

spa was closed because of covid

if there was anything more than 5stars, gran melia palacio de isora resort & spa will definitely get it

the gym and spa were also great

they put on a good entertainment schedule and the spa is good too

room outdated, wifiud83dudc4e

breakfast, pool, staff...

lunch/ snack menus at pool bar unless you were all inclusive very outdated, tired property

gym was closed

free wifi

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

it was busy so everything had to be pre planned and booked. spa and restaurants

a number of pools to use, excellent spa and gym

the spa was stunning and the beautician who did my facial was excellent

spa treatments were exceptional

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

spa was really amazing and clean

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

the spa is phenomenal, the heated pools and amazing thermal showers are a must

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

only little complaint was about the spa

room was spacious and stylish with great views

rooms were spacious and beds super comfy

only thing is there s no spa specifically in the hotel.

the tennis court and spa facilities were out of use due to the second part of the hotel being refurbished

only beer available after 11 o'clock in the snack bar at the square

heated pool, great for kids

kids loved the entertainment and claudia & gary were so good getting them involved

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

special mentions to giuseppe, rafael, jose, ismael and alessandro (who showed around a 2 bedroom pool villa -

the bar was a bit over expensive

excellent service, facilities, equipments and breakfast

) to the service we received at the bar and restaurant

hotel with spa and infinity pool

spa complex, delicious food, great attitude

location is amazing and we do like the heated pool and spa area, you can spend the whole day just stay in hotel

spa was a wonderful experience

we were also given free 1 hour spa vouchers, which we didn't expect

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

my husband used spa and said it was great

the general information was that the use of the spa facilities was included in the prestige rooms but this is

the spa treatments were top notch

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

the lady at the spa was lovely and extremely helpful and accommodating

spa facilities are amazing and the massages are to die

villa with spacious rooms and beautiful terrace with private pool

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

the spa is lovely and really good massage

fantastic restaurants, pools, spa and gym

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

we went to the spa and was amazing as well

really lovely staff, pools , spa and treatments were very high quality.

everything. the spa and pool are my favourite

the trash bins are hard to find and not enough in the spacious room like this one

i also wish that someone would have told me in advance the spa was closed and maresia too

we book a massage through the app and when we got to the spa they said they had no record of it

we had a relaxing afternoon in the spa and wellness centre

spa treatment was amazing

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

spa treatments very expensive

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

helpful friendly staff, great facilities spa gym

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

spa area very small

prices for the spa treatments were affordable

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

naturist pool, no spa included in room price

issues post renovation which weren t yet complete, some toilets not working and spa not

the biggest bonus for me was the room size which was so spacious

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

they told us we had to book the a la carte restaurant but did not tell us we had to book the spa

loved the pool, spa and bar to watch the sunset

the spa was also stunning

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the spa is also incredible

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

hotel staff and spa exceeded our expectations

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

the spa was closed

spa and pool area and closeness to la caleta.

the spa is overpriced and did not match expectations

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

the spa was closed on a sunday

the indoor pool and spa was closed and that was the main reason for booking that hotel.

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

spa and staff there were brilliant

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

didn't use the spa or any of the other facilities

we also enjoyed the spa and tennis court

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

spa still closed ( covid ) but offering massages one of the best massages i have had

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

the wifi didn't work in our room, my wife said the massage at the onsite spa was

we were very near the pool, the staff and the facilities excellent

a lot of kids out their seats so you need to have your wits about you

kitchen poorly equipped

great breakfast