following were exceptional: gourmet meals, staff, spa (my wife had a facial with jason) and cow milking (antonio

the spa offered more and had more times, would love a sauna or something like this, the restaurant was

the people, the food, the spa (you must take a massage

hideaway location , high quality guides , great reception team. breakfast superb.

fireplace in the casitas - very nice for kids even when they'

some communication problems because we were not in wifi so we had to wait to check in.

the spa procedures also exceeded our expectations, all in all 10/10 points

great massage at the spa and well marked trails around the

views, the staff (friendly and helpful), and the yoga room and pool

fantastic staff. the rooms are nice the pool is tremendous.

the chef made fresh breakfast, lunch and dinner

giovanni the owner assisted us in booking tours, spa etc

the pool was a nice place to relax and cool off

villa had a basic kitchen unit in it (sink on an island, a grill, and a refrigerator) but there was no cutlery

we had breakfast every morning by the pool and hearing the birds sing

the setting is beautiful and it has a small pool to cool off in

free parking is a big plus

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

great breakfast, nice hosts, comfy and tidy room

safe and secure parking

clean, quirky, comfortable, kitchen

he was extremely pleasant and conversed with us over our wonderful breakfast

the pool was small, there was no amenities, the price of the room is over the top for what it offers

my room was exquisite - windows overlooking the beautifully landscaped grounds and pool with cascading waterfall

extremely comfortable bed and excellent breakfast

pool was small and no warm water, as the information shared in the advertisement

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the

on the final morning we had breakfast and rolando came over to advise us on our next destinations and also

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

breakfast could be better

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

parking lot was a bit too far away but it was ok because they gave us rides up in their golf car

our kids had a great time, and my mom recommends to try message

breakfast was great and many options to choose from

the restaurant had amazing breakfast, many options, and was always a treat to enter into

also, the hot tub in the spa was not available, so we had to wait for it to be filled, and it never got warm

didn t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it

the pool had an awesome view of the jungle and the drinks at the bar was great

restaurant on site is delicious and the swimming pool is gorgeous

when they heard we had a morning tour planned, they independently asked if we'd like to pre-order breakfast to

spa too hot missing hooks for towels

the spa was great

spa - hot springs surrounding of hotel sounds of nature at the room

would be great if they had an actual room for spa treatments but we also enjoyed the couples massage on our

my kids absolutely loved the night hike

forest, termales springs and spa area is gorgeous

we came back for the pools and the spa treatments specifically

the wifi wasn't the best from the room but worked well in the restaurant

there were also ants all over the kitchen countertop

more equipment for the kitchen such as better knives, some bowls, and towels would be nice

we had a couples massage at the spa and it was relaxing with river in the background

the spa looked like it was once vibrant

after the massage, the spa staff gave us complimentary cocktails which were a nice detail

restaurant was just ok, spa service prices were more than double of prices of the resort next door we stayed in

the advertised as a spa but there was only one person to work it so couples selection weren't possible (and it

we extended one night in one of the bungalows by the pool

all the kitchen items listed weren't in the room (not sure if they were available on request)

pool with a view is amazing

the kitchen and bathroom were both in excellent condition, which made the stay comfortable and

nice room and equiped kitchen, super friendly and nice stuff (it was very nice to talk to vladi and to take a

, we had a long day of travelling, without internet or wifi

the wifi signal was very weak and unreliable

decently stocked kitchen too

the kitchen was handy for cooking meals if you choose

they made a delicious breakfast and the location up in the hills had a wonderful view with beautiful birds, a

staff is really nice. location is nice too. no hot water good breakfast

the pools are dirty looking, we understand the colour is because of the minerals but there was clumps

missing cutlery in the kitchen

great location. so much to do there like zip line , hot springs , pool etc.

nothing in the kitchenette except mugs and glasses; no plates or silverware, coffee filters or anything else

the spa is exceptional and all staff are so loving, nurturing and professional

everything the staff the environment the food the spa the everything it was just breathtaking

superb resort in terms of spa facitlities and atmoshere

spa services were excellent

the spa is very extensive and has also gorgeous views

being there is like a spa experience, you leave feeling absolutely refreshed

spa bath & shower with hot water for a change

chalets are very comfortable and have everything you need including a kitchen and fan

good wifi speed for streaming

plus- he makes a very good breakfast

this place for our little family with two small kids

his farm, did every night of our stay a private frog tour with us and took a lot of time for our kids

this place for our little family with two small kids

they also offer laundry service - which could be great help when getting soaked in a rain shower out at arenal

the pool was clean and kids enjoyed

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

wifi was very spotty, but worked well in the main building

nothing in bar except beer and soft

it was perfect for our two families with teenage kids with the pool, hot tubs, ping pong and pool table

staff, free parking on premises, free night tour, all day coffee and tea (also free), outdoor pool and 2

the drinks at the hotel were a bit expensive, but the convenience of having the bar there was nice

great location with beautiful views. very helpful staff. excellent breakfast options.

breakfast was perfect

breakfast was amazing

the breakfast had many healthy options and was abundant

the restaurant made a wonderful breakfast, fresh, not buffet, and in the evenings a very nice dinner

very clean rooms. the breakfast was very good.

day we left, we did not get our breakfast, we left at 6 am

staff, clean facilities, great breakfast

very kind host & amazing breakfast

- there was wifi - there was a tv

no spa and jacuzzi for me. my husband does not care of it...

without the light also being on so no fan while sleeping, string of lightbulb string around the spa outside had

the pool pictures refer to a spa entry but this wasn t offered to us at any point during the stay

nice and comfortable place. well located. in the nature. spa resonably priced.

beautiful hike down to the river, great little bar with giant jenga

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

our children loved the pool and the walk down to the river

the breakfast (included) was very good

lovely pool hot shower had a hot tub on the decking helpful

cabin was spacious with 2 bedrooms and a kitchen

the room was good with a big bed and fast wifi

clean, very nice hosts, good facilities, nice warm water, good wifi, beautiful birds, breakfast served

clean, very nice hosts, good facilities, nice warm water, good wifi, beautiful birds, breakfast served

tea and coffee available from the outside kitchen

they let you use their refrigerator and microwave that s in the kitchen any time they made a fresh breakfast

pool and spa areas were great!

nothing! could have more reference to spa facilities on website.

our bed was super creaky but after we mentioned it to staff, they offered a free spa session (it was great)

spa and rooms

the spa is fabulous; the room is entirely open to the jungle

the wooden bungalow in a tropical garden and the nice pool area with a view over arenal volcano

the wifi was not great. however, we didn't really need it so we were ok.

the property sits back off of the road, you do get some noise from the adjacent car wash and a bar that are

wifi is very bad

parking seemed very safe

the kitchen is nice and has the basics

the parking is very limited

it was divided in kitchen, bathroom and bedroom

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

base room i took was on the ground floor with a view of the interior parking in hand sight i would have paid a

kind and send you recommendations for anything you might need while in la fortuna (restaurants, breakfast spots

relaxed in between going out and coming in at the pool which was a great temperature

breakfast was cold, would. have preferred a buffet style with lot of fruits and other options.

very cozy room with two queen beds, a kitchen, patio, and private bath

cabanas were nice, it was great having a shared kitchen and nice to cool down in the pool

would be helpful to have a kettle in the room but there is one in the kitchen to use

entrance to the parking was a bit difficult and although the property was very nice i feel it was very expensive

the covered parking was convenient, especially in the rain

we loved having our own private pool

the rooms are big and modern, the wifi was superb and the bathroom is something else

-delicious breakfast -really nice and helpful staff -ac in the room -swimming pool -parking lot

for our further trip very clean ( room got cleaned) , good equipped kitchen, good and lots for breakfast if

the wifi was slow

comfy bed, hot showers strong wifi, clean and spacious shared kitchen area

kitchen is big and clean, the room was spacious, big tv, fan and air conditioning, good bathroom

very clean and nice, spa was awesome and in a good location

having a kitchen in the room made us really happy, and having a private jacuzzi in the garden was amazing

we especially appreciated the small kitchen it was very convenient and made our stay even more enjoyable

the pool was rather refreshing but lovely to relax by after a day exploring the area

i only wish the pool was heated because it wasn't sunny enough for the water to be warm.

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

location, good kitchen appliances and very clean

frumpy furniture, kitchen in room cannot be used, noise from street

also there is a picture of a kitchen on booking

river under the rainforest trees with plenty of birds and after this you can go to basins in spa centers ( baldi

minute walk from the town unbelievable value for money extremely helpful staff fabulous breakfast beautiful lit

the pool was very refreshing

value for money. great location. friendly staff. small amount off secure parking on site.

from the breakfast through to the room and lounging around the pool was great

they offer a private parking space 5 minutes walk from the hotel

airy feel good communal spaces central location bar and restaurant on site hot powerful

of the volcano and church, wifi was available, free breakfast was great with hot food, available parking about

was a little dim, but when you have a pet sometimes you get the least popular rooms and i understand completely

staff was very friendly and helpful good location rooftop bar with nice view on volcano

location , close to all restaurants , shops , laundry

beautiful view of the volcano very good breakfast spacious rooms, ac, wifi

great breakfast great possition and great views of the mountain

have laundry - washer and dryer but 25 usd for unlimited load, found it a tad expensive

friendly staff, comfortable bed, no mosquitos, good wifi

no spa or heated pool

unlimited coffee, exceptional breakfast and restaurant area, relaxing pond/hammock area, great wifi everywhere

the room was large with many amenities and kitchen area

the location is well situated for getting to activities, with convenient and safe parking

the wifi was good too

oh and the staff at the spa magic hands

my wife used the spa and she loved it

had trouble booking spa services.

very good spa service and better priced than other places in the area

the spa hot tub in this room was incredible! very clean very polite staff

spa didn't work, mould on shower, broken screens and noisy air-conditioning.

breakfast was awesome for the price paid. rooms were clean, beds comfortable, a/c worked great.

large comfy lodge, big fridge, close to town, swimming pool

amazing breakfast

wifi in the cabin was not the best, but at reception worked perfectly

is why we booked this property- the only thing they did was allow us to use the jacuzzi in the spa but unfortunately

room and bad are confortable, the spa is nice

great location, beautiful sunset very nice spa and good beds. very nice staff. very quiet.

there is a beautiful pool and spa area also with a bar, and monkeys and birds easily seen on the property

what you see in the pictures, the pool as well as the spa are closed for long term renovations

great location, great breakfast, great staff

laundry services were quick and efficient with shirts nicely folded

wifi don t work in bathroom. location not center to town

the parking lot is opened without security

the breakfast was very good with so many options, fast wifi and great service

we stayed in a deluxe bungalow with spa bath and were so happy we paid extra for the spa bath

the in-room spa service was exceptional

breakfast was excellent but our dinner there wasn t the best

fantastic base for arenal visit, beautiful rooms and lovely pool area super breakfast too!

the bar already closes at 10pm.

parking is limited, so make sure to mention if you come by car