also, the hot tub in the spa was not available, so we had to wait for it to be filled, and it never got warm

didn t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it

menu at the restaurant felt a bit overpriced for what it was but the food was nice and the breakfast was excellent

sufficient gym equipment

the pool had an awesome view of the jungle and the drinks at the bar was great

forest, termales springs and spa area is gorgeous

we came back for the pools and the spa treatments specifically

bungalow kitchen is well equipped

wifi issue. no cereals or chocolate for the breakfast.

i rate the hotel a 9 from 10, because of the breakfast (there is not buttercream, neither sourcream or any

we had a couples massage at the spa and it was relaxing with river in the background

the spa looked like it was once vibrant

the advertised as a spa but there was only one person to work it so couples selection weren't possible (and it

after the massage, the spa staff gave us complimentary cocktails which were a nice detail

spa is amazing

we had a a great night's sleep and loved the breakfast next morning

everything! accommodations, breakfast, staff, cleanness, and pool were perfect.

a little expensive. breakfast couldn t be served earlier before i left :/

close to the town, but the place is quiet. good breakfast, good space on the parking lot.

he was extremely pleasant and conversed with us over our wonderful breakfast

clean, quirky, comfortable, kitchen

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

free parking is a big plus

safe and secure parking

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

the restaurant, bedroom and the breakfast

well i do not like the wifi to poor, no good reception in my room. ud83eudd2d

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

breakfast in the morning was basic, but yummy and much appreciated

nice cabins, perfect location for us, very good breakfast and good local restaurants next door

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

easy place to be with kids

oh yes, laundry bag $25 every other hotel we stayed was $10

so friendly, and wonderful amenities at the hotel: good restaurant, walks, hot springs, pool, night hikes, etc

good privacy and swimming pool + spring good for kids and family.

giovanni the owner assisted us in booking tours, spa etc

pool is nice and cold after a warm day

villa had a basic kitchen unit in it (sink on an island, a grill, and a refrigerator) but there was no cutlery

hotel has wifi, but we had a problem receiving the signal in our room, so if we wanted it, we would need to

room had a kitchen but did not use it

missing cutlery in the kitchen

nothing in the kitchenette except mugs and glasses; no plates or silverware, coffee filters or anything else

was a kitchenette in our cabin with a fridge, hot plate and coffee machine but the only dishes provided

free breakfast was pretty good, with large servings

very helpful staff, clear space, amazing pools, fantastic nature, very good breakfast.

would be great if they had an actual room for spa treatments but we also enjoyed the couples massage on our

spa too hot missing hooks for towels

spa - hot springs surrounding of hotel sounds of nature at the room

the spa was great

you feel like in jungle:-) lovely hot springs with bar you can have your drink in hot springs:-) place wad

very friendly staff, great location, traditional breakfast

hotel had enough parking spaces

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

that said, the wifi was poor, both in ability to connect and in strength

we booked lots of tours through them and they also helped us with laundry and booking taxis

wifi was only available at the reception

laundry service came in handy and the location is ideal for tours and restaurants

the property sits back off of the road, you do get some noise from the adjacent car wash and a bar that are

parking seemed very safe

free parking

great kitchen to share

kitchen is big and clean, the room was spacious, big tv, fan and air conditioning, good bathroom

good breakfast and very nice and helpful family

large common area and kitchen with many appliances

individual parking spots were right outside each unit

each apartment has its own parking

each room has one covered parking space right outside of your room

the bird watching in the morning and frog tour were a big hit with my kids

the rooms were huge, great for us and two kids who are too old to share beds

the in-room spa service was exceptional

we stayed in a deluxe bungalow with spa bath and were so happy we paid extra for the spa bath

- super fast room service - nice pool and seats - very good breakfast - super convenient location to access

the grounds are beautifully kept, the rooms are very comfortable and spacious and the breakfast was delicious

small, quaint and beautiful. better for adults and older kids.

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking

it was divided in kitchen, bathroom and bedroom

the bedroom didn't have a window and the kitchen lacked

apartment was great, the room was a good size, it had a nice bathroom and a small kitchen / living area

the parking is very limited

free secure parking

wifi was extremely spotty in certain

there was an okay breakfast included. and we had the place much to ourselves. so quiet.

of the volcano and church, wifi was available, free breakfast was great with hot food, available parking about

large terrace area very pleasant area to sit, with a bar and lots of open and sheltered sitting areas

without the light also being on so no fan while sleeping, string of lightbulb string around the spa outside had

the pool pictures refer to a spa entry but this wasn t offered to us at any point during the stay

nice and comfortable place. well located. in the nature. spa resonably priced.

no spa and jacuzzi for me. my husband does not care of it...

the wifi only works at the bar or near the desk, but i m on vacation and am completely fine with it not

walls are a little thin, and no shampoo or conditioner. wifi can be a little spotty.

+parking is right in front of the hotel

super strong wifi, great ac, smart tv, daily room cleaning

breakfast is hosted at a hotel just round the corner and had really good options (costa rican,

have laundry - washer and dryer but 25 usd for unlimited load, found it a tad expensive

also there is a picture of a kitchen on booking

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities

sorted laundry and transport for us

wifi worked perfectly and there was a safe for my belongings

the laundry service was very fast

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

the traditional costa rican breakfast never gets old

plain jane accommodations, but nice to have a kitchen to do our own cooking in the family cabin

following issues may be specific to our cabin and not necessarily apply to others: - the kitchen was poorly

nice room , private bathroom with hot water decent breakfast the host gabriel is friendly and helpful, has

no spa or heated pool

they were very accommodating with early check in

pool table, beautiful restaurant, where they use bananas to attract birds

minor complaint would be that the pool was freezing, which i think limits its use

the wifi was good too

river under the rainforest trees with plenty of birds and after this you can go to basins in spa centers ( baldi

there was noise of the laundry room behind our room

near the city, the staff were really nice, homemade breakfast in the morning, great having a pool, and the

nice, clean, good brekie, lovely staff. good location, good wifi

the staff were really nice and room was clean, wifi worked well and aircon was good

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

the hotel s restaurant is delicious and their spa services are divine

spa and rooms

our bed was super creaky but after we mentioned it to staff, they offered a free spa session (it was great)

the staff is wonderful, breakfast was delicious and the spa is wonderful.

nothing! could have more reference to spa facilities on website.

spa didn't work, mould on shower, broken screens and noisy air-conditioning.

road noise (which some other reviews warned us about), per our request before travel, had not wifi issues, was

place with private bungalows, parking available just next to your bungalow

great breakfast options, very large room and clean room with tv, fridge & great ac

private parking available in from of the room

property was smaller than it looked. pool area in suites face the parking lot.

nice pool you get everything in front: codes to entrance so easy

i had a lovely room with its own private dipping pool, which felt like heaven after a day of trekking and hiking

another thoughtful amenity was the covered parking

still close to town and so many beautiful plants, very private, gated parking and entry

very clean and nice, spa was awesome and in a good location

none, but if being picky, the kitchen lacks a kettle, and the shower has only a rainfall showerhead, which can

kitchen nicely appointed

wish there was a pool at this residence but the jacuzzi was easy to figure out

we especially appreciated the small kitchen it was very convenient and made our stay even more enjoyable

parking is limited, so make sure to mention if you come by car

there was a really nice small pool and jacuzzi, with an area with seating just behind the bedroom block, which

the wifi is weak. unable to connect in my room. better coverage is in their office.

clean very friendly and helpful staff they helped us organise so many trips and at discounts too breakfast being

lovely pool area too

location, excellent views of the volcano from every room, friendly staff, clean rooms, delicious breakfast at

landscape, pool and room complementary night frog tour large parking space friendly

staff, free parking on premises, free night tour, all day coffee and tea (also free), outdoor pool and 2

room was spacious with good air-con, strong wifi and a comfortable bed

very nice restaurant and bar with a nice selection of wines and menu items

there is no bar until 3pm- not a big deal at all. there is a bar next door anyway.

amazing sights, beautiful location, comfortable and clean beds, great staffs, pool is amazing!

the pool was a great way to cool off and we loved using the outdoor kitchen space

the pool was a great way to cool off and we loved using the outdoor kitchen space

excellent pool, massive shared kitchen area with everything you need

friendly staff, great breakfast, great location, very clean and felt safe all the time.

the toiletries were spa type rather than regular hotel stuff

oh lastly, there was a beautiful and clean pool that we never used

breakfast was awesome, the pool was nice, the location was great, the rooms were clean and looks

the free breakfast is amazing

place 10 cabins i think with a large restaurant/bar, nice staff and lovely pool

pool and spa were great ways to pass our down time, the rooms are nice and private and i loved watching the

wifi was generally slow

parking right behind the bungalow

there was a simple kitchen with a good sized fridge, a coffee maker and a small microwave

location, friendly staff and secure grounds for safe parking

free parking and free breakfast were also helpful when getting picked up for early morning excursions

i loved the gallo pinto for breakfast

loved our view of the volcano, the delicious breakfast, and the staff was very helpful with booking our

clean good breakfast nice staff great view from the porch

multiple pool and hot tub areas. breakfasts were great. staff was awesome.

wifi was almost like we didn't have it

the restaurant made a wonderful breakfast, fresh, not buffet, and in the evenings a very nice dinner

breakfast was perfect

safe and clean, with an amazing breakfast

the place needs room service

bills itself as a thermal spa hotel

they had heated pools/spa which was nice

restaurant and bar staff were excellent, especially esteban

the breakfast was great and all the staff were very friendly

good buffet breakfast is included with your stay

following were exceptional: gourmet meals, staff, spa (my wife had a facial with jason) and cow milking (antonio

the spa offered more and had more times, would love a sauna or something like this, the restaurant was

the people, the food, the spa (you must take a massage

only suggestion is a self-serve laundry

flora and fauna) - delicious food - clean room - friendly and helpful staff - granola at breakfast

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

had trouble booking spa services.

the spa hot tub in this room was incredible! very clean very polite staff

very good spa service and better priced than other places in the area

oh and the staff at the spa magic hands

next to the pools restaurant had good food bar inside pools makes delicious drinks, try the pinacolada in a

trucks coming and going one day, and the driveway to get into the resort is uneven, rocky and parking lot is

the container/trailer we stayed in was in the parking lot and very cheaply constructed.

this is a public (people bused in) thermal pool, very small and crowded

our house aka sea container (#14) was few meters away from parking lot and pool area at the same time

considered it pricey buy given the quality of the room, the thermal pools, parking being convenient to my room

it had a small bar which was great

the location is great, convenient to the waterfall, the water park and many restaurants

the best thing was that we basically had the thermal pools to ourselves so it felt very private

great breakfast

a massage at the spa is a must

the many spa pools and even the slides were incredible

the spa treatment we received was also quite costly, which was not the issue, however, the services

great spa complex and beautiful breakfast menu

spa was amazing, the hot springs were amazing

if you are looking for a spa and restaurants - this won't be for you

very friendly owners, hot spa and very good breakfast!

have many pools with hot spa water

the kitchen could use a bit more cooking equipment, such as a large mixing bowl and colander.

dispenser , would again expect slightly higher standard such as shampoo also to be included -no laundry service

spa itself, whilst i imagine would have been really nice, was limited in terms of number of

had to share as this place was so relaxing and the amenities are beautiful from the thermal water spa to the

spa was outstanding

the pool and spa area is fantastic

she also gave us complimentary spa treatments which were fantastic

the spa facility was amazing due to ana molina's amazing experience and dedication

spa resort was just that

we did not use spa but i bet it is wonderful

you only need about an hour to book any spa service, which i found very convenient, as needed a massage after

big rooms, service was great.thermsls spa were amazing

the spa experience was also very memorable and a highlight

the spa is beautiful and tranquil

restaurant using foods they grow at the farm on site, to the super relaxing hot springs and spa, this place is

the grounds, farm, hot pools, and the spa were all unique and very enjoyable

the rooms are individual cabins and are quite spacious

spa treatments were a bit too expensive

room with volcano view, massage in spa embedded in jungle landscaping.

it s private and secluded , there is a pool, spa and it s a short drive from the town

the spa was absolutely amazing and all the employees were cheerful and kind

a foot stool would be nice to get into the hot tub/shower in the spa rooms

mary at the spa did a fantastic job on her massage and the spa facilities were perfect and so relaxing

also the onsite attractions were cool and great spa services and excursion

restaurant and pool and spa areal

the balm massage at their spa was incredible

it was very nice, spacious and we loved the thermal spa pools. wonderful stay.