giovanni the owner assisted us in booking tours, spa etc

we had breakfast every morning by the pool and hearing the birds sing

villa had a basic kitchen unit in it (sink on an island, a grill, and a refrigerator) but there was no cutlery

my kids enjoyed the pool and the excellent wifi

they also make beautiful costa rican meals- breakfast and lunch is on the patio and you can hear the cacophony

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

no kids menu

no kids menu

the restaurant had amazing breakfast, many options, and was always a treat to enter into

nice swimming pool but the bar wasn't always staffed

would be great if they had an actual room for spa treatments but we also enjoyed the couples massage on our

spa - hot springs surrounding of hotel sounds of nature at the room

the spa was great

spa too hot missing hooks for towels

excellent breakfast buffet, lovely lodges, helpful staff goof wifi and huge estate

we also use the laundry service

this place for our little family with two small kids

wifi was stable and fast

the rooms were huge, great for us and two kids who are too old to share beds

his farm, did every night of our stay a private frog tour with us and took a lot of time for our kids

nice and comfortable place. well located. in the nature. spa resonably priced.

no spa and jacuzzi for me. my husband does not care of it...

the pool pictures refer to a spa entry but this wasn t offered to us at any point during the stay

without the light also being on so no fan while sleeping, string of lightbulb string around the spa outside had

in fact you get a whole bungalow with outdoor kitchen and balcony - very cool

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

wifi was not dependable but it was adequate

the breakfast was delicious

beautiful birds on property and well taken care of with a beautiful pool

very poor to no wifi connection! impossible to do no hot water.

pool and pool area to small for number of rooms.

it was perfect for our two families with teenage kids with the pool, hot tubs, ping pong and pool table

rooms were great size and clean! breakfast was beyond amazing

breakfast was excellent with good variety and coffee/cookies on tap throughout the day was a hit

the made-to-order breakfast was exceptional and we loved the night frog walks (we went every night)

the staff is wonderful, breakfast was delicious and the spa is wonderful.

our bed was super creaky but after we mentioned it to staff, they offered a free spa session (it was great)

the hotel s restaurant is delicious and their spa services are divine

pool and spa areas were great!

the spa is fabulous; the room is entirely open to the jungle

breakfast was amazing

the breakfast was simple but yummy and it was included

the breakfast was repetitive every day but there were three options to pick from

location was right next to the arenal waterfall. breakfast as decent, wifi in the room was good.

breakfast was perfect

didn t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it

also, the hot tub in the spa was not available, so we had to wait for it to be filled, and it never got warm

espresso coffee machine was available but not offered in the breakfast menu

the pool had an awesome view of the jungle and the drinks at the bar was great

we reserved the jacuzzi everyday, had room service when it was raining and had a lovely time

the property sits back off of the road, you do get some noise from the adjacent car wash and a bar that are

there was a bar not far away that provided heavily based sound until 3 am

our room was very clean and spacious, the property is lush green, relaxing pool area, delicious breakfast, and

breakfast options were great

was a great place with a nice pool area and delicious breakfast. the staff was great as well.

the bedroom didn't have a window and the kitchen lacked

base room i took was on the ground floor with a view of the interior parking in hand sight i would have paid a

the room is clean, smells nice and has equipped kitchen and bathroom

apartment was great, the room was a good size, it had a nice bathroom and a small kitchen / living area

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

safe and secure parking

free parking is a big plus

nice pool you get everything in front: codes to entrance so easy

last meters from the main road to the parking are unpaved but i had no problem in my sedan type

another thoughtful amenity was the covered parking

the rooms are big and modern, the wifi was superb and the bathroom is something else

property was smaller than it looked. pool area in suites face the parking lot.

the rooms and shared space were really clean and nice, the wifi works without problems.

we were not informed ahead, that the prices for breakfast and laundry didn t include the 13% tax, they were

-delicious breakfast -really nice and helpful staff -ac in the room -swimming pool -parking lot

snake, how to find free hot springs (a hot river in the forest), access to a free hot swimming pool in a resort

the tours, and knew a lot for our further trip very clean ( room got cleaned) , good equipped kitchen, good and

although the location was remote it was also close to attractions (10-30mins) the wifi was strong enough

delicious breakfast

bed and pillows not very comfortable and swimming pool not very clean

cabanas were nice, it was great having a shared kitchen and nice to cool down in the pool

even though the hotel does not offer room service, the staff should at least have taken out the garbage every

clean, quirky, comfortable, kitchen

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities

also there is a picture of a kitchen on booking

sorted laundry and transport for us

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

the laundry service was very fast

clean rooms, friendly staff, delicious breakfast!! convenient location too!!

the rooms are large, the breakfast is good and we loved hanging out on the open patio with a volcano view

bar service was lacking

large terrace area very pleasant area to sit, with a bar and lots of open and sheltered sitting areas

was a little dim, but when you have a pet sometimes you get the least popular rooms and i understand completely

river under the rainforest trees with plenty of birds and after this you can go to basins in spa centers ( baldi

the hotel offered overnight laundry service at a reasonable price

the wifi is sometimes slow.

wifi slow

value for money. great location. friendly staff. small amount off secure parking on site.

very clean and nice, spa was awesome and in a good location

of costa rica and it was probably the best place we stayed, beautiful new rooms, little modern kitchen, beautiful

kitchen nicely appointed

having a kitchen in the room made us really happy, and having a private jacuzzi in the garden was amazing

also there is no common pool

was some noise from within the hotel from the laundry etc but that s due to the room we had (#20)

breakfast exceeded our expectations

also, they charge a very high price to do the laundry, i would recommend going a few steps down the street to

great little place, killer location (quiet but not far from anything), fantastic breakfasts, and ian is easily

off street parking, cold fruit juice at check in, unbelievably friendly staff, very comfortable rooms with

no spa or heated pool

huge apartment with a kitchenette, two rooms, 5 beds, living room, tv, huge bathroom

the breakfast bar has a view of the volcano when visible and there is a bird feeder to which an amazing amount

a big parking lot

helpful staff providing a lot of usefull information, nice accomodation, well working wifi, assume terrase for

spa didn't work, mould on shower, broken screens and noisy air-conditioning.

good parking next to the rooms

there is a laundry service for 2,000 crc per kilo

amazing breakfast

view of arenal volcano from the pool, convenient private parking by each cabin, friendly and helpful staff, good

the in-room spa service was exceptional

we stayed in a deluxe bungalow with spa bath and were so happy we paid extra for the spa bath

- super fast room service - nice pool and seats - very good breakfast - super convenient location to access

the hot tub was lovely, and wifi was great (we work remote)

really liked the bungalows and the kids enjoyed the pool table

seems like a more expensive mothel, the parking lot had few lights

he was extremely pleasant and conversed with us over our wonderful breakfast

we had a a great night's sleep and loved the breakfast next morning

my room was exquisite - windows overlooking the beautifully landscaped grounds and pool with cascading waterfall

nice area with small pool

had trouble booking spa services.

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

oh and the staff at the spa magic hands

very good spa service and better priced than other places in the area

my wife used the spa and she loved it

parking was fine

breakfast at the adjacent restaurant was consistently of a high standard altogether very good value

the breakfast was very good with so many options, fast wifi and great service

the breakfast was very good with so many options, fast wifi and great service

like the breakfast, which is next to the hotel

parking is limited, so make sure to mention if you come by car

the toiletries were spa type rather than regular hotel stuff

the breakfast was amazing and dinner in same site provided quality dinner, prepared by a chef

lovely garden and surroundings great breakfast and service.

breakfast was served in a restaurant next to the hotel and the selection was good

it has a pool and loungers for rest periods

pool and spa were great ways to pass our down time, the rooms are nice and private and i loved watching the

we had also a fridge and little ,kitchen', you can use if you want to prepare your snack for the day

view (when there are no clouds), parking next to the room, heated whirlpool, proximity to restaurants and shops

the property has 3 very friendly and well behaved cats, and my kids are crazy about cats

the little kitchen had everything we needed and our room was cleaned everyday

pool/hot tub area would be great for a hotel in the u

clean good breakfast nice staff great view from the porch

includes full breakfast w/typical local menu & american

on site restaurant was fantastic for dinner, and we enjoyed the breakfast buffet too

multiple pool and hot tub areas. breakfasts were great. staff was awesome.

they had heated pools/spa which was nice

bills itself as a thermal spa hotel

the pool and jacuzzi is great, there is a bar right there to get a drink

the wifi not so good & the staff did nothing about

the breakfast was great and all the staff were very friendly

our house aka sea container (#14) was few meters away from parking lot and pool area at the same time

what makes up for it are the really nice pool-like thermal springs with nice night-lighting

the pools were very busy at the weekend, which made getting into the hotel and parking difficult

wifi was intermittent

the pools were lovely and great to relax at the end of a busy day

the spa offered more and had more times, would love a sauna or something like this, the restaurant was

following were exceptional: gourmet meals, staff, spa (my wife had a facial with jason) and cow milking (antonio

the people, the food, the spa (you must take a massage

they were always willing to help and were amazing with our kids

lovely breakfast, cloud forest was great, we saw lots of birds and wildlife.

has several warm pools that are well maintained and with a direct view to the volcano

there are 4 thermal pools of varying temperatures including a mini waterfall and jets and a normal pool with

room had a view of the parking lot

the location is great, convenient to the waterfall, the water park and many restaurants

considered it pricey buy given the quality of the room, the thermal pools, parking being convenient to my room

have many pools with hot spa water

if you are looking for a spa and restaurants - this won't be for you

very friendly owners, hot spa and very good breakfast!

loved the pool, the free breakfast was outstanding, the coffee was the best i had while in costa rica

our room was clean, had a kichen area with a fridge and kitchen sink (no stove), three windows, tv and ceiling

spa was exceptional

great spa complex and beautiful breakfast menu

spa was amazing, the hot springs were amazing

breakfast was awesome spa was great

a massage at the spa is a must

spa resort was just that

the spa facility was amazing due to ana molina's amazing experience and dedication

the staff always went above and beyond and the spa was a dream

big rooms, service was great.thermsls spa were amazing

we did not use spa but i bet it is wonderful

spa was outstanding

the pool area and the spa and the location

she also gave us complimentary spa treatments which were fantastic

spa itself, whilst i imagine would have been really nice, was limited in terms of number of

had to share as this place was so relaxing and the amenities are beautiful from the thermal water spa to the

breakfast options were good, staff were friendly, room was well equipped, clean and spacious

the thermal pools, restaurant and the spa were all excellent

the rooms are individual cabins and are quite spacious

the spa experience was also very memorable and a highlight

great staff, lodging, hot springs and spa

the balm massage at their spa was incredible

restaurant and pool and spa areal

mary at the spa did a fantastic job on her massage and the spa facilities were perfect and so relaxing

also the onsite attractions were cool and great spa services and excursion

it was very nice, spacious and we loved the thermal spa pools. wonderful stay.

forest, termales springs and spa area is gorgeous

we came back for the pools and the spa treatments specifically

bungalow kitchen is well equipped

we took the family cabin for 4 people with the kitchen and it was great

and don't forget the bar with reasonable charges

we forgot to try the pizza; and the hot tub/spa wasn t warm

the property is dated and they put us in one of the lowest rooms away from the parking lot.

parking lot right in front of our porch

the swimming pool temperature was cold

not working properly and unfortunately we did not figure that out prior to starting a load of laundry, however

it s private and secluded , there is a pool, spa and it s a short drive from the town

room with volcano view, massage in spa embedded in jungle landscaping.

spa treatments were a bit too expensive

spa treatment was also wonderful

spacious room with view of arenal volcano

breakfast nice

restaurant was excellent, as was the pool and hot tub

the staff were friendly and welcoming, and we were able to have our laundry done

the pool and the hottub are very nice, too

breakfast is okay but nothing to write home about

i would highly recommend essence arenal and spa to anyone looking for a great experience with nature

the spa services are highly recommended and the food was amazing too

the mountain view s were spectacular and the spa was amazing as

excellent spa facilities

the room and then one night in the tent) good activities schedule with possibility to do yoga and spa treatments

the spa is amazing and luxurious

the spa pools were wonderful to come home to soak in and not crowded

spa experience is nice, but i thought the hot springs experience at tapacon was a more natural

yoga in the spa area was more than enjoyable

my kids had room to run and play

have been nice to have been able to have a massage at the property but they don t offer any spa type services

thermal spa was fantastic, and our room was cozy and comfortable, making for a truly relaxing stay

thermal spa and hot springs were awesome

they also have numerous spa services you can schedule and a full menu of tours the very friendly staff will

would have liked a separate message and spa on the property.

we had a couples massage at the spa and it was relaxing with river in the background

restaurant was just ok, spa service prices were more than double of prices of the resort next door we stayed in

the spa looked like it was once vibrant

spa is amazing

after the massage, the spa staff gave us complimentary cocktails which were a nice detail

the spa treatment with liseth was very good, she is very experienced and professional

the spa is so natural

spa was fantastic and all staff was super attentive

the villa was great, spacious and luxurious, with excellent facilities

spa was nice but not as extraordinary as they present it and we found the treatments overpriced