we had a couples massage at the spa and it was relaxing with river in the background

the spa looked like it was once vibrant

restaurant was just ok, spa service prices were more than double of prices of the resort next door we stayed in

the advertised as a spa but there was only one person to work it so couples selection weren't possible (and it

spa is amazing

forest, termales springs and spa area is gorgeous

we came back for the pools and the spa treatments specifically

free breakfast

i rate the hotel a 9 from 10, because of the breakfast (there is not buttercream, neither sourcream or any

no wifi

good wifi and big

the pool was small, there was no amenities, the price of the room is over the top for what it offers

seems like a more expensive mothel, the parking lot had few lights

secure off-street parking

parking safe and secure

there was a kitchen in bungalow, but no cutlery

was a kitchenette in our cabin with a fridge, hot plate and coffee machine but the only dishes provided

staff is really nice. location is nice too. no hot water good breakfast

missing cutlery in the kitchen

missing cutlery in the kitchen

clean, quirky, comfortable, kitchen

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

safe and secure parking

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

great breakfast, nice hosts, comfy and tidy room

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

breakfast was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for

day we left, we did not get our breakfast, we left at 6 am

great place, we enjoyed our stay! amazing staff and breakfast, highly recommended!

nice cabins, perfect location for us, very good breakfast and good local restaurants next door

very clean rooms. the breakfast was very good.

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

hotel had enough parking spaces

that said, the wifi was poor, both in ability to connect and in strength

very friendly staff, great location, traditional breakfast

also, the hot tub in the spa was not available, so we had to wait for it to be filled, and it never got warm

didn t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it

clean, very friendly staff and nice breakfast

was very poor, breakfasts as well as all other options in menu

breakfast was delicious

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

only basic breakfast included in the room rate, so we had to pay extra for what we wanted

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

breakfast was amazing

a basic breakfast is included

the people, the food, the spa (you must take a massage

following were exceptional: gourmet meals, staff, spa (my wife had a facial with jason) and cow milking (antonio

the spa offered more and had more times, would love a sauna or something like this, the restaurant was

hideaway location , high quality guides , great reception team. breakfast superb.

fireplace in the casitas - very nice for kids even when they'

spa bath & shower with hot water for a change

being there is like a spa experience, you leave feeling absolutely refreshed

very clean, well equipped kitchen

the breakfast, the quietness, the view,

wifi and cellphone service did not work at all during our 2 night stay

giovanni the owner assisted us in booking tours, spa etc

room had a kitchen but did not use it

hotel has wifi, but we had a problem receiving the signal in our room, so if we wanted it, we would need to

we were able to have dinner late in the evening even though the kitchen was already closing

my kids enjoyed the pool and the excellent wifi

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

the pool was gorgeous

it was a highlight of the trip for my kids

our kids had a great time, and my mom recommends to try message

the breakfast was great

the included breakfast was delicious

kids friendly place

the wifi did not work in the room

30 the kitchen was sti closed so with the pura vida style of serving things in costa rica we almost

breakfast was simple yet delicious.

fully equipped kitchen

we did a couple of tours with wendy and would thoroughly recommend them, the kids loved it especially our 4

may be wifi in the house would be a plus

the hightlight for our kids was the frog tour

nice furniture (bed, kitchen, balconies )

some communication problems because we were not in wifi so we had to wait to check in.

would be great if they had an actual room for spa treatments but we also enjoyed the couples massage on our

the spa was great

spa too hot missing hooks for towels

spa - hot springs surrounding of hotel sounds of nature at the room

the kids utilized the regular pool which was a pretty area and clean with nice lounge chairs

hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

wifi was not stable

breakfast was excellent. room was spotless. property is in a beautiful setting.

air cooking facilities, breakfast,pool and quiet surrounding

very peaceful and quiet, super clean, excellent breakfast. very good value.

the staff were so friendly and accommodating, the room was clean and beautiful, the breakfast was unreal; fresh

nice location with fresh air in the mountains; good breakfast and helpful staff

the owner was very friendly and prepared a delicious breakfast

breakfast was super tasty

the breakfast is very delicious

there is also very nice garden, we had our breakfast there and it was delicious

breakfast great staff, very helpful good location, free parking, good roads around it, very short dirt road to

the shower was amazing and the pool and view were beyond compare

it is peaceful spot if you are traveling with kids and/or don't want to be surrounded by busy city noise

it was also across from a great bar called chichas that we loved

convenient location comfortable beds clean a/c, hot water, fast wifi breakfast

good a/c, wifi, kitchen is well stoked

spacious rooms with well equipped kitchen, nice pool, beautiful garden and really lovely staff

the rooms were huge, great for us and two kids who are too old to share beds

rooms were quite big, good parking place, very clean, kitchen equipped, good a/c, wifi also

the kids loved the well-tended grounds and small river to play in at the back of the property

breakfast was ok, nothing special or abundant but in line with other similar places we stayed

nice accomodation with swimming pool and great breakfast

comfy bed, hot showers strong wifi, clean and spacious shared kitchen area

we were not informed ahead, that the prices for breakfast and laundry didn t include the 13% tax, they were

the pool is really nice and the communal kitchen is well equipped

the in-room spa service was exceptional

we stayed in a deluxe bungalow with spa bath and were so happy we paid extra for the spa bath

my kids loved it also

amazing breakfast options and wonderful space around the pool and gardens

gluten-free offer at breakfast and we had to take a taxi to get to the various tourist attractions and even to

the pool pictures refer to a spa entry but this wasn t offered to us at any point during the stay

no spa and jacuzzi for me. my husband does not care of it...

nice and comfortable place. well located. in the nature. spa resonably priced.

without the light also being on so no fan while sleeping, string of lightbulb string around the spa outside had

is no pool and i think the photos could trick people into thinking there is

the room is clean, smells nice and has equipped kitchen and bathroom

the parking is very limited

apartment was great, the room was a good size, it had a nice bathroom and a small kitchen / living area

the kitchen is nice and has the basics

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking there,

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

the traditional costa rican breakfast never gets old

the wifi is average if you re worried about that

the wifi is subpar.

breakfast and help with olanning

the first floor bar has an amazing view of the volcanoe

view of arenal volcano, close to the park where there are also views of the volcano and church, wifi was available

couldn t use our balcony because it was located over the kitchen and it was smelling extremely greasy

airy feel good communal spaces central location bar and restaurant on site hot powerful

there was an okay breakfast included. and we had the place much to ourselves. so quiet.

the spa is fabulous; the room is entirely open to the jungle

the staff is wonderful, breakfast was delicious and the spa is wonderful.

spa and rooms

nothing! could have more reference to spa facilities on website.

the hotel s restaurant is delicious and their spa services are divine

daily room service

location, great view of the volcano, very cute interior, great staff, easy to find, parking if you have a rental

walls are a little thin, and no shampoo or conditioner. wifi can be a little spotty.

beautiful view of the volcano very good breakfast spacious rooms, ac, wifi

had the standard room which is located by the laundry room and the kitchen

couldn t use anything from the kitchen or microwave

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

location, good kitchen appliances and very clean

frumpy furniture, kitchen in room cannot be used, noise from street

the laundry service was very fast

it was perfect as the spa is amazing

pool/jacuzzi to ourselves most of the time and my daughter and i enjoyed a full 90 minutes in the spa (which

lovely spa treatments too

the spa and treatments were a wonderful extra luxury

loved our spa services but most of all loved the gardens

river under the rainforest trees with plenty of birds and after this you can go to basins in spa centers ( baldi

the pool was very refreshing

private parking and you can go to lots of thing around

during the free breakfast, we were able to inquire at the front desk about various activities and transport

excellent location, very nice the pool area, good price and service totally

no spa or heated pool

huge apartment with a kitchenette, two rooms, 5 beds, living room, tv, huge bathroom

they were very accommodating with early check in

minor complaint would be that the pool was freezing, which i think limits its use

we stayed in the family suite and had a beautiful volcano view and a mini kitchen with a microwave and a small

spa didn't work, mould on shower, broken screens and noisy air-conditioning.

wifi signal was weak - if you ask for a cabin away from the main road you get peace and quiet, but

amazing breakfast

helpful staff and good breakfast

they also offer a good choice for breakfast compared to other similar places

landscape, pool and room complementary night frog tour large parking space friendly

it was perfect for our two families with teenage kids with the pool, hot tubs, ping pong and pool table

breakfast was excellent with good variety and coffee/cookies on tap throughout the day was a hit

wonderful breakfast included, extremely caring and helpful staff

the restaurant was being redone, so it wasn't open for part of our stay, and we had daily wifi outages as well

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

entry gate for the parking was a concern but the staff was ready on the spot to help with the code

our room was located right next to the parking lot and rode so noisy during the day when maintenance of the

bathroom was a dream and we felt like having full privacy on our little terrace with the plunge pool

the whole place was super clean from the pool to the plants and even the parking lot

the rooms are big and modern, the wifi was superb and the bathroom is something else

very clean and nice, spa was awesome and in a good location

having a kitchen in the room made us really happy, and having a private jacuzzi in the garden was amazing

wish there was a pool at this residence but the jacuzzi was easy to figure out

we especially appreciated the small kitchen it was very convenient and made our stay even more enjoyable

kitchen nicely appointed

the restaurant made a wonderful breakfast, fresh, not buffet, and in the evenings a very nice dinner

breakfast was amazing

the breakfast was simple but yummy and it was included

safe and clean, with an amazing breakfast

great location with beautiful views. very helpful staff. excellent breakfast options.