very clean rooms. the breakfast was very good.

breakfast in the morning was basic, but yummy and much appreciated

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

day we left, we did not get our breakfast, we left at 6 am

the restaurant, bedroom and the breakfast

spa is amazing

we had a couples massage at the spa and it was relaxing with river in the background

the advertised as a spa but there was only one person to work it so couples selection weren't possible (and it

the spa looked like it was once vibrant

after the massage, the spa staff gave us complimentary cocktails which were a nice detail

we came back for the pools and the spa treatments specifically

forest, termales springs and spa area is gorgeous

wifi in the rooms

when booking the hotel it stated they had wifi but when we arrived there was no wifi anywhere in the property

we took the family cabin for 4 people with the kitchen and it was great

very helpful staff, clear space, amazing pools, fantastic nature, very good breakfast.

good breakfast

breakfast was tasty, with fresh local options, and we enjoyed seeing exotic animals around the

there was a kitchen in bungalow, but no cutlery

free breakfast had meat and cheese that were fake and the you could tell was just processed food

that said, the wifi was poor, both in ability to connect and in strength

very friendly staff, great location, traditional breakfast

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

hotel had enough parking spaces

he was extremely pleasant and conversed with us over our wonderful breakfast

delicious custom cooked breakfast served on a lovely patio

my room was exquisite - windows overlooking the beautifully landscaped grounds and pool with cascading waterfall

a little expensive. breakfast couldn t be served earlier before i left :/

close to the town, but the place is quiet. good breakfast, good space on the parking lot.

clean, quirky, comfortable, kitchen

didn t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it

also, the hot tub in the spa was not available, so we had to wait for it to be filled, and it never got warm

we'd so highly recommend this hotel to anyone, from honeymooners to families with young kids

menu at the restaurant felt a bit overpriced for what it was but the food was nice and the breakfast was excellent

restaurant on site is delicious and the swimming pool is gorgeous

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

safe and secure parking

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

great breakfast, nice hosts, comfy and tidy room

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

the hightlight for our kids was the frog tour

we did a couple of tours with wendy and would thoroughly recommend them, the kids loved it especially our 4

had a fantastic stay (including 2 kids of 5 and 8y old) with wendy and her family

fully equipped kitchen

no wifi

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

breakfast was amazing

only basic breakfast included in the room rate, so we had to pay extra for what we wanted

breakfast could be better

on the final morning we had breakfast and rolando came over to advise us on our next destinations and also

following were exceptional: gourmet meals, staff, spa (my wife had a facial with jason) and cow milking (antonio

the people, the food, the spa (you must take a massage

the spa offered more and had more times, would love a sauna or something like this, the restaurant was

flora and fauna) - delicious food - clean room - friendly and helpful staff - granola at breakfast

breakfast buffet offered many choices views were spectacular when clouds lifted enjoyed the trails

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

the kids rated the nachos in the restaurant the best in our trip

the pool was perfect and the kids enjoyed spending the afternoon playing around as we watched in comfy lounge

our kids had a great time, and my mom recommends to try message

nice swimming pool but the bar wasn't always staffed

giovanni the owner assisted us in booking tours, spa etc

we had no issues with meals and breakfast despite being vegetarian

they also make beautiful costa rican meals- breakfast and lunch is on the patio and you can hear the cacophony

villa had a basic kitchen unit in it (sink on an island, a grill, and a refrigerator) but there was no cutlery

room had a kitchen but did not use it

spa bath & shower with hot water for a change

being there is like a spa experience, you leave feeling absolutely refreshed

the accommodation was spacious and contained a small kitchen and good shower

wifi and cellphone service did not work at all during our 2 night stay

- the restaurant close by that some described is only open on weekends - there is no designated parking meaning

the room very comfy, the gardens, views, even the breakfast was very good

didn t like that there s no kitchen at the rooms, and also that they don t have a restaurant

we didn t have wifi but that was driven by an outage of the internet provider.

the included breakfast was delicious

is a beautiful garden around hotel: with dwarfs, playground for children and fireplace

would be great if they had an actual room for spa treatments but we also enjoyed the couples massage on our

the spa was great

spa too hot missing hooks for towels

spa - hot springs surrounding of hotel sounds of nature at the room

the kids utilized the regular pool which was a pretty area and clean with nice lounge chairs

hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

there is also very nice garden, we had our breakfast there and it was delicious

nice location with fresh air in the mountains; good breakfast and helpful staff

great breakfast

the breakfast is very delicious

breakfast was super tasty

some communication problems because we were not in wifi so we had to wait to check in.

very friendly staff, good breakfast

the food for breakfast was yummy and very filling

form) -walk of 10 to 15 minutes to the city center (next to street) -ac -windows to the outside - pool and

your laundry can be done for you at $5 per kg, received mine the same day

convenient, ample parking

air cooking facilities, breakfast,pool and quiet surrounding

there is a pool and volleyball net on site as well as a washer and dryer

clean, very nice hosts, good facilities, nice warm water, good wifi, beautiful birds, breakfast served

wifi was not stable

pool looked great

the rooms and shared space were really clean and nice, the wifi works without problems.

the tours, and knew a lot for our further trip very clean ( room got cleaned) , good equipped kitchen, good and

breakfast was ok, nothing special or abundant but in line with other similar places we stayed

the wifi was slow

the little pool was great to sit around in the evening

the property itself is beautiful the pool was great, and the garden is lush and peaceful, making it a

this place for our little family with two small kids

the pool was clean and kids enjoyed

the hotel also provides laundry service for a reasonable fee

nice pool

the in-room spa service was exceptional

we stayed in a deluxe bungalow with spa bath and were so happy we paid extra for the spa bath

my kids loved it also

amazing breakfast options and wonderful space around the pool and gardens

gluten-free offer at breakfast and we had to take a taxi to get to the various tourist attractions and even to

it had comfortable bed and other furniture, nescessary kitchen appliances if you want to make something yourself

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking there,

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking

the parking is very limited

nice and comfortable place. well located. in the nature. spa resonably priced.

the pool pictures refer to a spa entry but this wasn t offered to us at any point during the stay

without the light also being on so no fan while sleeping, string of lightbulb string around the spa outside had

no spa and jacuzzi for me. my husband does not care of it...

laundry service inexpensive and done in 2 hours, which was great as we were travelling for a month

breakfast

is in the middle of the city center, which means is busy in the street and there is no parking space in front

good parking space up the street behind a closed gate

clean rooms, friendly staff, delicious breakfast!! convenient location too!!

they offer a private parking space 5 minutes walk from the hotel

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

nice room , private bathroom with hot water decent breakfast the host gabriel is friendly and helpful, has

the wifi is subpar.

wifi connection in cabin was very interesting

the breakfast was delicious

the breakfast offered by lava lounge was delicious

breakfast is hosted at a hotel just round the corner and had really good options (costa rican,

the wifi was the best we d had in costa rica

had the standard room which is located by the laundry room and the kitchen

in the night it was quite noisy, probably because of the laundry/washing machines

couldn t use anything from the kitchen or microwave

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities

location, good kitchen appliances and very clean

frumpy furniture, kitchen in room cannot be used, noise from street

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

no spa or heated pool

the room was large with many amenities and kitchen area

ac and wifi worked perfectly well at all times

the breakfast bar has a view of the volcano when visible and there is a bird feeder to which an amazing amount

location, great restaurant on site, amazing view of the volcano with wifi everywhere

river under the rainforest trees with plenty of birds and after this you can go to basins in spa centers ( baldi

near the city, the staff were really nice, homemade breakfast in the morning, great having a pool, and the

minute walk from the town unbelievable value for money extremely helpful staff fabulous breakfast beautiful lit

good location, secure, free parking. breakfast was included

the staff were really nice and room was clean, wifi worked well and aircon was good

nothing! could have more reference to spa facilities on website.

spa and rooms

the staff is wonderful, breakfast was delicious and the spa is wonderful.

the spa is fabulous; the room is entirely open to the jungle

pool and spa areas were great!

spa didn't work, mould on shower, broken screens and noisy air-conditioning.

breakfast was awesome for the price paid. rooms were clean, beds comfortable, a/c worked great.

the breakfast was delicious

lots of parking room if you have a car

the pool area was relaxed and a nice place to hang out with our group

i got a message at the spa jessica was amazing. best message of the year

no wifi in room

lodge with birds all around, trails, big room and great buffet breakfast

the kids loved the pool

good breakfast, very nice pool, lots of birds in the morning

the covered parking was convenient, especially in the rain

wifi worked well, mattress very comfortable, breakfast was good (served in the nearby hotel)

our room was located right next to the parking lot and rode so noisy during the day when maintenance of the

we loved having our own private pool

entrance to the parking was a bit difficult and although the property was very nice i feel it was very expensive

very clean and nice, spa was awesome and in a good location

none, but if being picky, the kitchen lacks a kettle, and the shower has only a rainfall showerhead, which can

of the villa, it was spotlessly clean, the bed linen and beds were super comfy, a well equipped kitchen (not

we especially appreciated the small kitchen it was very convenient and made our stay even more enjoyable

kitchen nicely appointed

it was perfect for our two families with teenage kids with the pool, hot tubs, ping pong and pool table

but add to that the intimacy of the pool and dining area and private bungalows and it is more than just a walk

breakfast was excellent with good variety and coffee/cookies on tap throughout the day was a hit

the facilities were amazing, particularly the pool and hot tubs

not enough chairs by the pool.

excellent pool, massive shared kitchen area with everything you need

they even assisted me with parking my car when i was having difficulties

there was a great communal kitchen, as well as facilities in your room

had a communal kitchen/outdoor seating area that was covered with appliances but we did not use

spacious, in the middle of valley. full functional kitchen. beautiful wood cabin.

parking is limited, so make sure to mention if you come by car

the wifi is weak. unable to connect in my room. better coverage is in their office.

the pool and property were excellent

the breakfast was very good with so many options, fast wifi and great service

parking was provided as was free wifi which worked well

great location, great breakfast, great staff

the restaurant made a wonderful breakfast, fresh, not buffet, and in the evenings a very nice dinner

breakfast was amazing

the breakfast was good and we enjoyed the private trekking in the

safe and clean, with an amazing breakfast

location was right next to the arenal waterfall. breakfast as decent, wifi in the room was good.