good wifi and big

everything! accommodations, breakfast, staff, cleanness, and pool were perfect.

we had a a great night's sleep and loved the breakfast next morning

lovely included breakfast

extremely comfortable bed and excellent breakfast

clean, quirky, comfortable, kitchen

great breakfast, nice hosts, comfy and tidy room

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

free parking is a big plus

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

also, the hot tub in the spa was not available, so we had to wait for it to be filled, and it never got warm

didn t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it

beautiful pool, lovely tents, great bed

the pool had an awesome view of the jungle and the drinks at the bar was great

breakfast was delicious

forest, termales springs and spa area is gorgeous

we came back for the pools and the spa treatments specifically

maintenance of property, not a welcoming room, very sparse furnishings, minimal equipment in the kitchen

we ate at the onsite restaurant for dinner and breakfast, and the food was excellent

the service person at the pool bar was very friendly, we enjoyed his attention

spa is amazing

the spa looked like it was once vibrant

we had a couples massage at the spa and it was relaxing with river in the background

restaurant was just ok, spa service prices were more than double of prices of the resort next door we stayed in

the advertised as a spa but there was only one person to work it so couples selection weren't possible (and it

the restaurant, bedroom and the breakfast

well i do not like the wifi to poor, no good reception in my room. ud83eudd2d

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

breakfast in the morning was basic, but yummy and much appreciated

nice cabins, perfect location for us, very good breakfast and good local restaurants next door

missing cutlery in the kitchen

place is actually hot springs/swimming pool/picnic area

very helpful staff, clear space, amazing pools, fantastic nature, very good breakfast.

good breakfast

the breakfast is essential

that said, the wifi was poor, both in ability to connect and in strength

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

hotel had enough parking spaces

very friendly staff, great location, traditional breakfast

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

the pool is lovely, and the breakfast and restaurant food is delicious

we also enjoyed the pool, soccer field, and nature trail as well as just walking on the road outside

the pool was a really cool set up with half cold and half warm water

so friendly, and wonderful amenities at the hotel: good restaurant, walks, hot springs, pool, night hikes, etc

giovanni the owner assisted us in booking tours, spa etc

excellent wifi everywhere

breakfast was so delicious and

comfortable accommodations situated in a beautiful and tranquil forest, a stream, and a swimming pool integrated

room had a kitchen but did not use it

following were exceptional: gourmet meals, staff, spa (my wife had a facial with jason) and cow milking (antonio

the people, the food, the spa (you must take a massage

the spa offered more and had more times, would love a sauna or something like this, the restaurant was

only suggestion is a self-serve laundry

fireplace in the casitas - very nice for kids even when they'

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

would be great if they had an actual room for spa treatments but we also enjoyed the couples massage on our

spa too hot missing hooks for towels

the spa was great

spa - hot springs surrounding of hotel sounds of nature at the room

swimming in the river which runs through the hotel, and has a really high water slide - great for kids

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

only basic breakfast included in the room rate, so we had to pay extra for what we wanted

breakfast was very good

a basic breakfast is included

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the

some communication problems because we were not in wifi so we had to wait to check in.

convenient location comfortable beds clean a/c, hot water, fast wifi breakfast

convenient, ample parking

breakfast great staff, very helpful good location, free parking, good roads around it, very short dirt road to

having a free breakfast daily was awesome

it is peaceful spot if you are traveling with kids and/or don't want to be surrounded by busy city noise

breakfast was exceptional and we did laundry there for $3 per kilo (excellent price)

the kids loved the well-tended grounds and small river to play in at the back of the property

wide range of kitchen appliances

comfortable beds, heated pool that my 4 kids loved, pool had generous operating hours, leo was fantastic and

we also use the laundry service

the car is safe in the parking

snake, how to find free hot springs (a hot river in the forest), access to a free hot swimming pool in a resort

large common area and kitchen with many appliances

the rooms and shared space were really clean and nice, the wifi works without problems.

nice swimming pool for kids

nice and comfortable place. well located. in the nature. spa resonably priced.

no spa and jacuzzi for me. my husband does not care of it...

the pool pictures refer to a spa entry but this wasn t offered to us at any point during the stay

without the light also being on so no fan while sleeping, string of lightbulb string around the spa outside had

a short walking trail that leads to the river through the jungle and would be a great place for kids to play,

we stayed in a deluxe bungalow with spa bath and were so happy we paid extra for the spa bath

the in-room spa service was exceptional

fantastic base for arenal visit, beautiful rooms and lovely pool area super breakfast too!

the bar already closes at 10pm.

the breakfast was very good!

the parking is very limited

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking there,

it was divided in kitchen, bathroom and bedroom

the kitchen is nice and has the basics

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

wifi was not dependable but it was adequate

highlights of the stay is homily breakfast, cooked at host kitchen every day and what a real home coming feel

choice of nice pool or cool dip in river running through the property

anazing pool, hughe rooms

bar service was lacking

breakfast pet friendly walking distance to la fortuna downtown

great location, good breakfast and the staff was very nice

wifi worked well

was noisy in the evenings because of the hotel's bar that was just outside our room

nothing! could have more reference to spa facilities on website.

the spa is fabulous; the room is entirely open to the jungle

the staff is wonderful, breakfast was delicious and the spa is wonderful.

spa and rooms

the hotel s restaurant is delicious and their spa services are divine

excellent service, private parking, cozy rooms and nice bathrooms

location the room the view the vibe parking toiletries were - wow internet was great the staff were amazing so

there are very few parking spots

in the night it was quite noisy, probably because of the laundry/washing machines

+parking is right in front of the hotel

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities

couldn t use anything from the kitchen or microwave

sorted laundry and transport for us

location, good kitchen appliances and very clean

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

river under the rainforest trees with plenty of birds and after this you can go to basins in spa centers ( baldi

we used all the facilities including the laundry service

the staff were really nice and room was clean, wifi worked well and aircon was good

the staff was super friendly, parking was easy, and the breakfast was very good

there was noise of the laundry room behind our room

no spa or heated pool

big room, perfect kitchen, very pleasent staff

the location is well situated for getting to activities, with convenient and safe parking

easy parking

families will appreciate the thoughtfulness put into amenities, particularly the pool

rooms were great size and clean! breakfast was beyond amazing

the breakfast was great - you can choose an option from the menu and then there s a small buffet as

there is no bar until 3pm- not a big deal at all. there is a bar next door anyway.

private parking and close to fortuna waterfalls and cerro chato (by

breakfast was good with plenty of choice but lunch and dinner options quite expensive

spa didn't work, mould on shower, broken screens and noisy air-conditioning.

they also offer a good choice for breakfast compared to other similar places

liked the breakfast

good parking next to the rooms

lots of parking room if you have a car

the rooms are big and modern, the wifi was superb and the bathroom is something else

last meters from the main road to the parking are unpaved but i had no problem in my sedan type

property was smaller than it looked. pool area in suites face the parking lot.

the whole place was super clean from the pool to the plants and even the parking lot

bathroom was a dream and we felt like having full privacy on our little terrace with the plunge pool

the breakfast was simple but yummy and it was included

the place needs room service

wifi was almost like we didn't have it

breakfast was amazing

safe and clean, with an amazing breakfast

very clean and nice, spa was awesome and in a good location

i only wish the pool was heated because it wasn't sunny enough for the water to be warm.

the kitchen has almost everything you need to prepare something simple

landscaping was gorgeous and we saw an iguana and some beautiful birds by our pool

kitchen nicely appointed

excellent pool, massive shared kitchen area with everything you need

is no clean room service, there is no safe at the room or at the hotel, there are no separate towels for the

great pool and the rooms are fantastic

cabanas were nice, it was great having a shared kitchen and nice to cool down in the pool

bed and pillows not very comfortable and swimming pool not very clean

great breakfast included

too breakfast being included was a big bonus and the choice and standard were great we used the pool every day

great location, great breakfast, great staff

there was a really nice small pool and jacuzzi, with an area with seating just behind the bedroom block, which

the garden and pool are very well maintaned

parking is limited, so make sure to mention if you come by car

the toiletries were spa type rather than regular hotel stuff

lovely garden and surroundings great breakfast and service.

the view of the volcano from both the rooms and the pool area was breathtaking, and the pool was well-maintained

breakfast was served in a restaurant next to the hotel and the selection was good

breakfast was awesome, the pool was nice, the location was great, the rooms were clean and looks good

pool and spa were great ways to pass our down time, the rooms are nice and private and i loved watching the

the kids loved the pool, the trampoline, hammock and animals around the beautiful garden

view (when there are no clouds), parking next to the room, heated whirlpool, proximity to restaurants and shops

kids loved the pool, wife enjoyed the hot tube. excellent view of the volcano.

the property has 3 very friendly and well behaved cats, and my kids are crazy about cats

2 pools on the far left have waterfalls and one large huge hot tub for up to 25 persons included

breakfast was good.

free parking and free breakfast were also helpful when getting picked up for early morning excursions

loved our view of the volcano, the delicious breakfast, and the staff was very helpful with booking our

staff very helpful and friendly and pool area nice, though small and not a lot of chairs for the amount of

bills itself as a thermal spa hotel

they had heated pools/spa which was nice

not too far of a walk for young adults or older kids to town

the breakfast was great and all the staff were very friendly

very private and very low-key, also love the room service had fresh sheets every morning and breakfast was

the spa hot tub in this room was incredible! very clean very polite staff

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

my wife used the spa and she loved it

oh and the staff at the spa magic hands

had trouble booking spa services.

spa bath & shower with hot water for a change

being there is like a spa experience, you leave feeling absolutely refreshed

the view from the balcony was amazing, the garden area with pool really nice and the breakfast was good, too

the pool is not heated, so if you want to use it must be very warm outside or you must be hardy.

breakfast was lovely

there was no bar available during our time there

our house aka sea container (#14) was few meters away from parking lot and pool area at the same time

the pools were very busy at the weekend, which made getting into the hotel and parking difficult

we enjoyed all the pools, and the cold pool was a great place to swim in between the hot pools

dedicated parking for hotel guests and nice staff