lots of different activities going on everyday and the pool party was amazing

the gym was not why we booked at all but it is very diminished. it could be noisy for some..

wifi was very good

breakfasts were good value, coffee good wifi good lovely promenade along sea into candelaria

breakfast, pool, staff...

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

the room also had a tv, free wifi and was overall very cozy

parking was free, ample and easy (after a slightly tricky arrival)

was reasonably clean and room service satisfactory

in the room a fridge and a coffee machine, no kitchen and kitchenware, except for coffee cups and a spoon,

cellphone signal on the place, wifi good just quite slow, but usable

expect and the hosts are so helpful ud83dude00 even though there is little to no phone signal the wifi is strong

perfect for our family with small kids, very safe since all fenced

wifi is great at the house but there is no phone reception

secure site with electronic gate, car parking and beautiful barbecue and lounging

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

enjoyed the spa facilities

additional charge to use the spa facilities

i stayed in 4 hotels in tenerife and this one i liked the most. the spa was also very nice.

we had free access to the spa which included sauna, jacuzzi and gym

facilities the location the spa and jacuzzi and sauna and the staff

wonderful spa and training facilities

room spacious and silent, equipped with all you need

a kilometre walk into town centre. spa area towels not always there

pool, parking, super helpful staff

wifi in the room didn t work first night. location is a bit outside city center.

the room, the cleaness, the hotel design amd plants and the gym

great facilities, small gym, easy parking, great breakfast.

one lady behind bar who was particularly friendly and helpful (unf did not get her name - dark curly hair and

please note that parking is a 10 minutes walk away

luckily i was staying at a place with good wifi in order to download the app without using all my data

wifi was weak in the rooms but ok in the lobby

kids running in the room above me between 1-2 a

breakfast at the hotel was generous and varied

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

room very spacious and huge comfy bed

very nice stay, friendly staff, cosy, good wifi.

room overlooked the playground of an adjoining school, so we were awoken by the sound of the kids playing at 8

the hotel offers room service but the service was poor, it took 3 phone calls to order and the food, when it

their wifi was fast and allowed me to work with no interruptions

the spa was great

not a spa hotel and no swimming pool but great for shopping and siteseeing

is not run by the hotel but mojito at the bar was not good

the free wifi could be better.

patrons from the rooftop bar was disruptive on a saturday night (3am)

spa and a full gym

main culture areas as well as bars and restaurant areas( within a few mins walk ) hotel room was spacious and

highlights include the fantastic gym (rarely seen such a large gym in a hotel), and also the spa area looked

didn t like that you had to pay for padel, the extra spa costs and that there were often no seats in the sun

spa and food

spa and the gym should slightly improve, just because it looks a bit outdated

spa could be better but we still had a nice time there

spa facilities not great and small and very dated

large part of the spa didn't working due to water problems and the lady there spoke just spanish

we also had a relaxing massage at the spa by eric which was great

great spa facilities for relaxing and quieter swimming pool by the spa

the staff are really great..the spa facilities were excellent.

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

the spa indoor pool and cave jacuzzi were perfect for january

breakfasts are first class the spa is exceptional the gardens are spacious and beautiful the staff are particularly

the pool, spa and rooftop jacuzzis offer plenty of relaxing options

we paid the 15 each for the spa, and pretty much had it to ourselves

not a single fault regarding hotel all staff lovely and helpful the spa is absolutely beautiful and the views

in a nice spa hotel like yours you could provide bathrobes free of charge, that would be really convenient

experience with alantic mirage suites & spa was a very pleasant one

also breakfast needs some extras like milk, ham, more fruits

poor quality of cereal choice at breakfast (only 2, neither of which were tasty)

also bar snacks were not available (need sandwiches or chips) as no shop near by

most of the staff were very friendly, good facilities, pool table etc

of you have kids and would like a bit of entertainment this place isn't for you

we went half board and we're very happy with the buffet both at dinner and breakfast, great choice

wifi wasn't great at times

pool area was pleasant and clean with a lifeguard wifi adequate for our needs

is not a place for kids to play, just for small one, like 2 years old

good breakfast and nice location

the power supply tripped twice when my wife was in the spa bath, and i was at reception desk

big beautiful apartment, smart tv, spa bath, great views and gorgeous gardens, swimming pools

nothing during the day, kids disco in the evening followed by short singing or dancing performances

rooms are big, amazing view, comfortabel beds, big bathroom, wifi ok, breakfast good, rooms are cleaned every

the grounds offer a good variety of activities - baby (heated) and kids pool in one area, adult only pool with

from staff at the reception from the checking in to housekeepers and restaurant facilities and spa were great

spa was nothing special in our opinion, just inside pool with a few showers

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can

you need: a great staff a nice pool an amazing buffet a nice view a peaceful hot spring and spa area the area

spa on the top floor has a surcharge and should (in our opinion) just be included in the room price

the night time bar area looked a bit dull. i didn t use it though so can t really say.

swimming pool was available but cold (travelled in january) not possible to swim

the pool outside with the bar were nice

pool was a bit small but adequate for the kids to jump in and out

the location, cleanliness and the breakfast

no parking - difficult even to drop off limited spa facilities

who likes massages, i can recommend the aroma spa nearby

the spa area was closed due to covid even if it was advertised as open before booking

it was suggested that we order room service and pay 6 's extra

poor service in the snack bar on one particular afternoon.

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

the spa treatments were also exceptional would recommend you try

manuel in the lobby bar always has

is an excellent hotel and the facilities are excellent, pool etc

great breakfast overlooking the pool

there is a spa and even a ping pong table

choice of preferred seating (loungers or wicker cushioned chairs) we really liked the well equipt gym, although

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned

pool area was also good, and the location excellent, right on the sea front in the centre of the

best possible location, nice rooms, generous breakfast buffet

size room with sea view, large hydro spa bath in room

and the beautifully prepared food ,both at breakfast and dinner was mostly cold

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

wifi was not good, it was slowish and the link often dropped

the bar area was a bit clinical and under used

breakfast is varied and of high quality and the bar and restaurant also excellent

alberto's bar round the corner for evening drinks and a pizza with a view of the sunset

airless breakfast room

was excellent, the views from our room were lovely, the room very comfortable, the pool most attractive and a

good breakfast though the dining room can become busy, uncomfortable and airless

the only thing i would say is that the area where the rocks are in the spa needs cleaning

rooms very spacious and clean

loved how good the spa was

the spa is also absolutely worth it and a great place to relax

the gym and the spa are completely underground so the air is a bit claustrophobic.

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

the views are fantastic and the pools, pool area and grounds are spectacular

great breakfast, nice terrace with sea view, swimming pools.

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

pool area is wonderful with a stunning view, the breakfast terrace is beautiful and has a very

spa is broken

wifi didn t work properly, was very slow.

how beautiful the place was, how well it was maintained and the pool area is just perfect for kids

wifi not good around the pool area, couldn't get connected at times, also signal weak

large enough for all four of us with a balcony and perfect view on el teide, several pools that kids enjoyed

sauna and spa area

spa & jacuzzi at no extra cost

great breakfast, pool and spa pool

sauna and spa were both good and enjoyable

the staff were really friendly, the pool area was attractive and the breakfast was very tasty

wifi was usable for media streaming

loved everything about this hotel location perfect loved the rooftop pool

great breakfast , very clean room.

also one day the room service didn t leave any towels in the room, when we called and asked for them we were

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool

small spa in the hotel was a nice extra: they always have some offers for massages

spa is not for free (15 ), one has to pay a deposit for a towel at the pool as well (20 each)

the hotel has a spa and two rooftop pools

excellent wifi in the rooms and a really big tv-screen

great rooftop, exceptional view to teide and sourrounding and cute pool and sun chairs for relaxing there

wifi is not as strong. coffee at breakfast was not good. gym needs maintenance.

there was no bar not even a pool bar

wifi was only connected near the room door, there was no connection in the rest of the number

i wish the wifi was in the breakfast patio or in

sauna not working and a spa area would have enhanced the hotel

chill atmosphere that comes with not having to listen to kids jumping in the pool or screaming

good location and plenty of choice for breakfast

value for money. breakfast.

maybe not quite enough sun beds around the pool

tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that

little bit more hot food at breakfast

staff was really accommodating, the room was clean, and the food was really tasty and good the breakfast was

had a big room with huge bed and two balconies with nice view to the pool

the balcony had zero privacy and wifi was awful.

the spa is no included ,and they dont tell u until after making the

-spa isn t included in the price you have to pay extra to use the indoor pool

additional amenities such as spa and parking were very over

spa in option with limited offering the dessert buffet - need more local fresh fruits and the cakes

spa and indoor pool was not included in all-inclusive

so they advertice with spa, but the spa was not possible to use brcause of the cold

it was a nice place in terms of rooms, pool and restaurant.

breakfast was delicious every morning, and the staff were extremely lovely

wifi worked well in room and restaurant

functional wifi

but we really appreciated him keeping up kids' disco just for our daughter

room service did not even make any attempt to fix the problem

the hotel facilities are excellent, first class gym, beautiful manicured gardens, mini golf, tennis& paddle

the kids loved the minigolf

we was able to enjoy the time in the gym when our son was in beat hands

it has a giant balcony and my kids has a lot of fun to play on

rooms with kitchenette

parking is a bit small for busy periods but there's lots of free spaces around so we always had

the breakfast and dinner was delicious.

place to stay in tenerife with very accessible prices regarding breakfast and evening buffet

views, not far from restaurants, have a public parking spaces nearby, big pool, comfortable room (we had one

not many parking spaces and no heating in the winter.

the staff was very pleasant, garden-like pool area pretty and breakfast was better quality than elsewhere we

but in general food and kitchen service is not too bad - there are enough good options

wifi doesn't reach some areas. the couch in the room wasn't comfortable.

many germans as very german oriented, hotel and spa is working with mayer health centre

and helpful, the restaurant was very good and offered personalized options, and the sauna and spa facilities

massage for a spa hotel not possible to book

hotel is beautifully located and its spa provides a great range of facilities; outdoor and indoor pools have

spa team made a couple of errors with my booking and didn't check in for any injuries or concerns

everything in the spa needs to be booked a couple hours in advance and you can t just use the facilities

great sauna/spa area, they heated it up for me after closing time, gracias!

plenty of free street parking, coin laundry

the resort contained everything needed like laundry, table tennis and a gym

i even had a little kitchen in my room and a perfect view over the pool, palms and the sea

spa was nice but really just sauna and changing facilities basic and very small

the location of their spa is rather strange - one has to go outside to reach it

the spa was disappointing as the water was cool and the saunas were only male or female

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

the water pressure in the shower was great, and it was magical to see the stars directly from the parking lot

reservations for the spa need to be made in advance.

the spa is great, with a sauna and a jacuzzi

the spa was fantastic

fantastic food & spa facilities which was great after a long day hiking

make sure you book the spa ahead

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

beautiful and calm place, relaxing spa area, very friendly staff

spa could open a little later

great spa food catered well for vegetarians staff were really nice good breakfasts

is an excellent mountain spa hotel with great staff who make it special