nice rooms, welcoming staff + the spa and breakfast

it's great to come back to the spa after an intense day of sightseeing in the north of madeira

dinner and spa could do with some improvements but it s genuinely the only small fault i had with the hotel

the breakfast was delicious and the spa was really relaxing after one day exploring madeira

and spa could do with some improvements but it s genuinely the only small fault i had with the hotel

my husband loved it we will return again same room i hope so clean and tidy wonderfull staff spa

i have very big problem with the situation that we couldn't use a spa even if it's in description of hotel

good breakfast and great spa area

- wifi connection not always working - unfriendly stuff in dining area

nice hotel on seaside in the city center with beautiful view. good breakfast included

porto moniz is beautiful - swim in the lava pools if you can, if not watch the amazing waves with a glass of

air conditioning + spacious room and nice balcony + tv and fridge with mini bar + plenty of storage + staff were

located hotel next to natural swimming pools, clean room with minimum necessary facilities and a balcony

was no wifi in the room, you have to go to the restaurant or to hall downstairs to find it

fantastic breakfast

views from the room, comfy beds, nice spa area, great corona-concept, very nice and helpful

was amazing, kettle and drinks in room, bottle of bubbly on ice in room waiting fro us, spa area was v good food

the spa facilities added an extra magical touch to the experience

the view was extraordinary, the staff was very kind and the spa also great

wonderful welcome with a madeira cocktail and a bottle of jade sparkling wine plus leaving gifts of madeira

spa are a little run down a small remake will do

spa wellness center only do massages - wanted a pedi

the spa and the pools are great

spa and outdoor pool

two exterior pools and an indoor pool plus a jacuzzi and spa facilities

the spa did not provide any treatments

spa was worn and you could smell chemicals.

very modest spa - just a tiny sauna and a small pool, jacuzzi was not working

the pool area needs renovation

outdoor swimming pool in mornings was perfect

real air condition would be nice, since it was very hot in the room - limited space at the pool

the town is very quiet, you can park near the hotel in the parking lot or on the nearby street (100-200m)

only one parasol for the swimming pool cleaning of the room not done at 3:30 pm when we are back

parking was free a few minutes away

for me it wasn t a problem as it was easy to find parking near the jardim do mar, but you should keep it in

breakfast

cosy family run bed and breakfast, amazing local food in the restaurant

breakfast wasn t the best

nice location. central to jardim do mar. lots of free parking!

booked 2 rooms as we were 4 (couple + 2 kids) and asked months ago to have the rooms next to each other

nice breakfast options and this is why i feel the value for the money was very good, also because spa was included

place for a bit of peace and the views from there are great) on out 3rd we ventured in to the spa area

we also expected a bit more from the spa facilities, but the indoor pool was nice, especially having it all to

indoor and outdoor pool and spa with sauna and steam room

the beach is just few meters away and after a swim you can stop at the hotel spa and get yourself warm at the

pool was closed due to some repairs or damages, the spa access should have been free and shouldn t be a paid

the luxurious spa offers many treatments and therapies, providing a relaxing and rejuvenating experience

the pool was tranquil, food was perfect and the spa was gorgeous, modern and professional

i arranged balloons and a cake for my partners birthday and the hotel provided a free sparking wine

loved the spa facilities and amenities, in addition to the ridiculously photogenic infinity pool

room is very nicely decorated, comfortable, spacious, clean, quiet and has amazing view of the ocean

everything was new, good design, tasty breakfast, good restaurant (recommend lapas, sea snails, meat)

wifi really bad and unfortunately no fridge in the room

the pool was nice and swimmable, yet a little chilly in march

convenient parking at the hotel

the breakfast is plentiful, but quite boring in 4-5 days

good breakfast and dinner. enough parking space. our room had a nice view.

dinner and breakfast buffet was ok too

breakfast was excellent so ignore previous poor reviews

bus stop in front of the hotel, plus ample parking for those travelling with a vehicle

the spa facilities are closed to the reception.

it had a nice pool and spa on the first floor

also put spa robes and slippers for going to swimming pool in room

everything was perfect - staff, spacious hotel room, spa area, location, bfast was amazing - so much choice

great variety of food on breakfast, spacious and clean room, good spa area with swimming pool and sauna

absolutely everywhere, and cleverly tucking stairs out of sight that lead you easily through the spaces

location , gorgeous pool and spa facilities

fantastic spa and stunning views

two days of staying at the hotel, we discovered the gorgeous pool and spa area with 180 degree views of the

beautiful gardens, spa facilities, pool, onsite restaurant was exceptional

views, spa and garden facilities, breakfast, staff

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much

lastly, the lack of clear communication about the one-hour limit for free spa access was frustrating

called a spa resort but facilities were not great, max 2 people to enjoy

the quietness and zen athmoshere, the spa area, the views

spa facilities are very good

the pool and spa area was a nice treat after a day of hiking

comfortable hotel with nice swimmingpool, garden, jacuzzi, spa the breakfast is amazing

spacious room with a garden view

spa area is great, pool is big and heated (around 27c), sauna is clean

was absolutely amazing, dinner at the restorant was deliciuos - must visit, breakfast, room & spa was lovely

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

smashing hotel with a great spa facility and excellent mountain views the evening meal was good

the spa and the gym were great too - we had it to ourselves

excellent spa facility and additional massage

kittens; delicious and all you need breakfast; lovely terrace to use for breakfast; poolside bar if fancy a

pool & breakfast

there is even a parking garage under the hotel

the views were spectacular, the enjoyed the sauna and the pool, the breakfast was also ok and the staff was

good parking

spa facilities limited. nice pool on roof tho.

quality of breakfast cofee

food was amazing and the view luxurious they were really accommodating with the bags and a late check out with

the breakfast was very enjoyable with a nice overall selection of great quality food and even a bottle

great view from the room, very nice breakfast and very friendly staff

room service menu not great either

beautiful view from the hotel. kind receptionist, ms monica. abundant breakfast. free parking.

the breakfast the dinner the room was amazing

amazing swimming pool

that swimming due to stones and rocks should be very dangerous here, but you can use swimming pool

nice breakfast with ocean wien (i would only add vegetables) cozy room, clean

the staff, the breakfast, the location, the free parking and beach towels, the everiday cleaning and the views

hotel is bit outdated but clean .breakfast was really good.

the hotel is out of town but has free parking for your rental car and a bus stop into funchal nearby

room we stayed in was located at the second flor and there was no wifi in the room, only in public areas, we

staff variety of food available snackbar spa and indoor pool

offer massage at spa area

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

the spa area is serene

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

there is free wifi for work, closeness to ocean for taking a relaxing swim

very good breakfast exelent location

lovely view from our room and grounds and pool we're very pretty

there were long queues for the bar in the evening

not heated, very outdated property, no room service or access to food outside of meal times

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

the hotel shuttle bus has very limited schedule but public buses are frequent and convenient, so there's an

complimentary shuttle into central funchal several times daily

pool area is really bad, they need a new pool, gym and sauna at least

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

view, baroque interior, beautiful garden, delicious breakfast, lots of entertainment nearby but still a quiet

the breakfast is so rich that i couldnt try everything in four days

room , classy stylish bar , welcome drink, breakfast to-go for the early morning check out, welcoming staff,

coffee, cold water in the pool

hotel spa is quite simple, but ok.

we really loved the views, the pools and the spa treatments

spa was be to accommodate in short notice

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

each block was easily to locate and get around food was great swimming pool was great spa facilities were

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

spa facilities as in the process of being renovated

terrace gardens views pool spa area very friendly and welcoming staff

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

the spa would of been open, this place would of been fabulous

think a spa would make it perfect

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

5 acres of gorgeous gardens, pool and resident giant tortoise

the wifi was sometimes weak.

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

location, spacious rooms, indoor and outdoor pool, spa centar

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

rooms nearby, spa and pool facilities good, as was breakfast

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

the reception staff and the spa manager

the spa services not being available

spa treatments all over 110

excellent restaurants marvellous pool and spa and very comfortable rooms

there was a lot of space

the spa area is nice and the jacuzzi positioned toward the

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

massage in spa was excellent and very good value

the pool and spa area was great

spa centre was very poor and treatments average at best

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

good facilities and very friendly staff. spa was great

the spa was wonderful as well as the pool

gym/pool/spa were great

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

the spa facilities were great and it was good to be able to unwind after a day of many activities

spa was very pleasant and relaxing

the spa was not accessible because fully booked

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

we had a massage at the spa which was definitely the best we've ever had

room was airy, spacious and great for a couple

good food. very nice spa facilities. great place.

lovely indoor pool and spa

were open and we were melting inside the room until early hours of the morning when we called room service

young chap at the pool/spa was very unfriendly

no spa no vacancy for massage

pool area, spa and gym

is very small, and always english breakfast is very poor, i realize that in this context of a gym it is difficult

gym and indoor pool/steam room were very dated and not really fit for purpose.

minor issue was no spa staff on site for treatments, but could ring to arrange

spa and swimming pool areas were great and big plus for finnish sauna

very relaxing areas, spa nad pool amazing

is definitely not cheap, considering that they have a spa and a gym included it s a good value and kids can

fabulous comfortable spa with massive & vigourous hydrotherapy pool, spacious turkish

gym was old and incomplete, and the spa had some broken/unavailable facilities

spa jacuzzi also could have been warmer

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

spa facilities were great and we used them most days

nice rooms, pool absolutely lovely and spa aria

we could not find the spot in spa even though we booked it before.

the indoor pool and spa are so warm, you could spend all day in there

the spa was closed and food was nothing

spa was closed during our stay

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

the bar was not open much, the gym & spa were not open

no spa in hotel

nice staff, very clean, great location, free parking available, big apartments with a very nice

free parking was

clean and well maintained outdoor swimming pool, breakfast fresh and delicious

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the spa was lovely, but needed some maintenance.

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

the breakfast was nice and the spa treatment was amazing

bar at the reception and spa downstairs

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

it was great to have access to indoor, outdoor and the spa facilities all included in the cost

pool and spa are very well equipped too and the staff is kind and helpful

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

stayed in the deluxe junior suite, a beautifully appointed and spacious room

very nice spa and the rooms even tho being a little oldish, felt super cozy.

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

there were several spa features

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

indoor pool, spa and gym where also really nice and brand new

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

the spa needs improvement

loved this hotel - it has an old style charm to it, room was very spacious, meticulously clean with a view of

i definitely recommend you to try the spa - such a relaxing experience

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

spa and pool

a nice pool area with a bar, tennis court and a spa and all of the hotel was kept immaculately clean, staff

spa being open

great location. spa massage was really good.

spa treatments- a bit expensive compared to the level of expertise

we didn t went for any treatment at the spa but i m sure is lovely as well

the spa pool was warmer on cooler days eventho i used the outdoor spectacular infinity pool almost

it is a ashamed the spa was so booked

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

clean and comfortable spacious room with very good housekeeping every day great views from room location all

parking space of the hotel for 15cars maximum 3

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

spa area had good showers as well

there is both an outdoor pool and an indoor one in the spa area

good breakfast, and spa facilities for this price

nice pool, room, breakfast, dinner, staff, sea view etc... near centre!

really annoyed about this one) both pools are small and overrun with parents letting their kids do anything they

rooms and public spaces all very clean and felt luxurious to us

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

thought spa prices a little expensive. some of the evening entertainment was not very good.

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

hotel is in an excellent location, the rooms were very spacious and very confortable

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

i made use of the pool and spa facilities which was an added bonus

spa shuts too early at 7pm

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the facilities were fab, including the gym and spa rooms

are very dated , spa area of poor quality and not at the level of a 4 stars

faculties such as pools, spa good

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

the lack of coffee maker in room and the terrible coffee available at breakfast

book the hotel because of children friendly activities like playground and kids club

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

my spa treatment was the highlight

spa extra money and needed booking! lifts small. tv didn't speak any english.

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

good public areas including very spacious library

pools and gym/spa facilities superb

there is a reasonably priced bar with a daily happy hour - great cocktails

great breakfast

breakfast time was very busy and at times crowded. managed very well by the staff though.

sauna, hot tub, gym, entertainment , and all were kept exceptionally clean

they remodelled the spa area and could simply have put in a small change room too

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

spa is non-existent massage requires 48 hour notice and there is no info on their website to

spa is a joke for a

small spa area, gym even smaller

the choice of pools and the spa resort definitely a plus

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

with excellent facilities: room, restaurants, spa and gym

we enjoyed everything in the property including the spa facility.

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

the spa also offers amazing massages - tried and tested

gym has been relocated and not really adequate and similarly parts of spa out of action

the spa pool is shallow perfect for children but they only let them in during a small window

it's a good hotel with slightly dated spa facilities

the spa and the pools need renovation.

the spa was also exceptional and all of the staff excellent especially the shiatsu massage

the spa treatment was so so

she went to the gym and spa every day

good spa and restaurant

the staff is very friendly and helpful and the spa services and atmosphere are amazing

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

infinity pool with loungers and bar never busy

- from the amazing views (i think some of the best in the funchal area) to the great food (we had breakfast

i don t understand why the spa is cost extra for guests?

the spa was the biggest i have ever seen

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

spa price should be included in stay the jacuzzi could be warmer - always like warm indoor pool was

spa facilities were amazing

spa to share with naked people. shower wasn t working in the spa.

i managed to fit a spa between the activities ( excellent as well)

our personal highlight was the unwind together session we booked at the spa - just fantastic and amazing

direct access to the sea was fantastic and the spa area was lovely

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

the roof terrace and bar was closed, only for smoker guest during the day; but if you came to chill out there

the view from the terrace is nice, but the bar never seemed to be open

location, clean rooms, good breakfast, and over a very nice stay.

the wifi was very very slow

also the spa facilities

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

natural pool

being able to sit outside beside the pool is very nice

used and enjoyed the bar area

site parking, it s a lovely well managed hotel

garden and two nice swimming pools, good breakfast and restaurant quality, the retro look, the parking

although there apparently was a list of cost we decided not to check before asking for laundry service

kids went to bed, pulled doors shut and we sat on the terrace with drinks from joe's bar

amenities were fantastic, specially the spa great breakfast buffet excellent staff

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

the spa and treatments amazing

spa was really nice everything clean

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

spa included in the room rate

i used some spa services and was very happy with the quality of services

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

great that spa access is included for free

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

the roof top pool was a dream as well as the spa inside

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

indoor pool and spa is nice, although for me the water was a bit cold

the sauna, and the pool were a bit cold in the turkish spa area.

staff were very accommodating. spa and rooftop pool were amazing as well.

we really enjoyed the spa and they even surprised me with a birthday surprise ud83dude0d parking was available

free spa admission with a steam room and turkish bath complimentary

working hours of spa an gym

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

i love the fancy style of the facility and also the deck with the pool and spa on it

spa and sauna only work part time

only downside was the room service (kinda confusing) and some furniture feeling a little 'tired' compared to

the swimming pool is tiny but probably ok for kids

the swimming pool is tiny but probably ok for kids

restaurant and bar good

breakfast was very good

car parking in house

the spa area, only has a small pool, nothing else

pool and spa lacking in facilities

nice indoor spa pool available for sole use by appointment

pool and spa area is very disappointing

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading