absolutely everywhere, and cleverly tucking stairs out of sight that lead you easily through the spaces

beautiful gardens, spa facilities, pool, onsite restaurant was exceptional

the pool and spa are wonderful, and the view is breathtaking

fantastic spa and stunning views

didn't explain the property and amenities to us so we didn't know there was a beautiful pool and spa area until

everything was perfect - staff, spacious hotel room, spa area, location, bfast was amazing - so much choice

the spa facilities are closed to the reception.

great variety of food on breakfast, spacious and clean room, good spa area with swimming pool and sauna

it had a nice pool and spa on the first floor

also put spa robes and slippers for going to swimming pool in room

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much

the quietness and zen athmoshere, the spa area, the views

small and calm hotel, great bali and spa feeling

called a spa resort but facilities were not great, max 2 people to enjoy

views, spa and garden facilities, breakfast, staff

times of the spa area (closes at 9) surprised us

spa area is great, pool is big and heated (around 27c), sauna is clean

the pool and spa area was a nice treat after a day of hiking

quiet retreat with organic gardens, lovely spa and charming staff

spacious room with a garden view

room is very nicely decorated, comfortable, spacious, clean, quiet and has amazing view of the ocean

a few mornings we were able to take a prepared picnic for breakfast as we had to miss breakfast at the hotel,

everything was new, good design, tasty breakfast, good restaurant (recommend lapas, sea snails, meat)

staff pool bar bed food and drinks

especially the breakfast service was amazing

breakfast food was great

the breakfast was excellent

breakfast was excellent so ignore previous poor reviews

the breakfast is plentiful, but quite boring in 4-5 days

wifi was terrible

spa and gym facilities are top

i arranged balloons and a cake for my partners birthday and the hotel provided a free sparking wine

loved the spa facilities and amenities, in addition to the ridiculously photogenic infinity pool

pool was closed due to some repairs or damages, the spa access should have been free and shouldn t be a paid

negative point- was not happy to pay for hot water swimming pool -i agrre to pay for gym & spa not the hot water

breakfast

rooms serviced everyday and you get bath gels, shampoos and body cream etc, safety box in room, parking onsite

very good breakfast.

always enough parking spots, close to funchal but also all other ways to the other parts of the island

it was a very steep and narrow street and we got the car stuck in a precarious parking position

place for a bit of peace and the views from there are great) on out 3rd we ventured in to the spa area

indoor and outdoor pool and spa with sauna and steam room

the beach is just few meters away and after a swim you can stop at the hotel spa and get yourself warm at the

pool area and spa area were very clean and nice

we also expected a bit more from the spa facilities, but the indoor pool was nice, especially having it all to

spa facilities limited. nice pool on roof tho.

i also thought the rooms were very comfortable and clean and enjoyed the pool

the hotel had a bar next to the reception with happy hour from 6 to 7 pm, with some tasty drinks for bargain

location, restaurant, breakfast offerings, relaxation areas, decor all excellent

we loved the hotel. the location, the view, the pool, the personel.

was absolutely amazing, dinner at the restorant was deliciuos - must visit, breakfast, room & spa was lovely

the jacuzzi at the spa is so nice

smashing hotel with a great spa facility and excellent mountain views the evening meal was good

valley, this hotel has an incredibile view on mountains, you can see it from your room, from the spa area and

excellent spa facility and additional massage

the access to the pool and beach were super nice and easy accessible

breakfast, very spacious room, big balcony with amazing view

very great hotel! amazing view from balcony! great food beaitiful pool nd access to the ocean

nice swimming pool right next to the beach (smooth black sand), lovely sea view, clean and relatively modern

hotel, friendly & helpful staff pool bar is good pool very clean & looked after close to

no menu for room service

friendly helpful staff, great breakfast.

they let me chill by the pool before my room was ready since i arrived earlier, they suggested places to see

can t fault this place. nice pool, nice room, great breakfast. friendly staff

only ate breakfast but they had a big variety of food

the spa area is serene

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

staff variety of food available snackbar spa and indoor pool

offer massage at spa area

the spa can be improved

was great, room size was according to the room type i paid for, but the wifi in the room was so poor and constantly

breakfast was good

breakfast was great

fresh orange juice might have been nice at breakfast

was supposed to be gym facilities

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

we really loved the views, the pools and the spa treatments

hotel spa is quite simple, but ok.

location, staff, breakfast, spa comfy beds and black out curtains

everywhere very clean - room, lift, reception, spa

to escape the crowds no fuss hotel with nice modern clean rooms comfy bed breakfast included parking free on

breakfast without fruits

parking outside

comfy rooms with ocean view, quiet area, easy parking, near a beach

room was nice with seaview and bathroom. balcony with sunset. parking infront of building.

excellent restaurants marvellous pool and spa and very comfortable rooms

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

there was a lot of space

spa treatments all over 110

room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

rooms nearby, spa and pool facilities good, as was breakfast

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

location, spacious rooms, indoor and outdoor pool, spa centar

special thanks to the pool/spa staff

the pool is built in between some walls/buildings which makes it feel a bit cramped and small

no parking place too hot in the room: no airco pool too small

parking is at 1min walk from the hotel

hotel is in car free village but parking is within 2 min walk

very small pool, broken shower, very limited space around the pool

the spa services not being available

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

spa area was also quite dirty at times

the reception staff and the spa manager

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

rooms, beautiful faded beauty of the gardens, quiet, good food for breakfast, dining and in the pool bar, pleasant

the building, very nice location, breakfast was very good, staff were friendly and has a shuttle bus to take

the hotel isn t right in the city center, but there is a free shuttle service

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

tried to use steam room & spa facilities but were fully booked

the spa was not accessible because fully booked

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

no spa no vacancy for massage

young chap at the pool/spa was very unfriendly

pool area, spa and gym

we only had one lunch which was nice and served around the pool

pool area, spa and gym

spa area (with sauna) included in the price

fabulous comfortable spa with massive & vigourous hydrotherapy pool, spacious turkish

minor issue was no spa staff on site for treatments, but could ring to arrange

spa treatments were very expensive and that s why we didn t use those services.

the spa was great and clean

lovely indoor pool and spa

good food. very nice spa facilities. great place.

room was airy, spacious and great for a couple

we had a massage at the spa which was definitely the best we've ever had

the laundry service they offer means you can t just borrow an iron to do it yourself.

gym was old and incomplete, and the spa had some broken/unavailable facilities

the spa is great

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

not make use of swimming pools nor spa but they both looked fine

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

good facilities and very friendly staff. spa was great

massage in spa was excellent and very good value

the pool and spa area was great

spa centre was very poor and treatments average at best

the spa was lovely, but needed some maintenance.

bar at the reception and spa downstairs

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

the breakfast was nice and the spa treatment was amazing

the bar was not open much, the gym & spa were not open

no spa in hotel

wasn't very varied, but very fresh and tasty); availability of parking and playground for kids; good location

entertainment or bar daily

the swimming pool and gardens were very well maintained

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

it is a ashamed the spa was so booked

the hotel has great pools, buffet breakfast and also spa facilities

we didn t went for any treatment at the spa but i m sure is lovely as well

children) and there is one large pool (heated and indoor/outdoor) that is specifically for the spa area

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

parking space of the hotel for 15cars maximum 3

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

clean and comfortable spacious room with very good housekeeping every day great views from room location all

spa lady disappeared in the afternoon, though it was during her working hours

the sauna was really small and uncomfortable and the spa area was lackluster

, : the main reason i chose this hotel was the advertised spa area with

the spa was closed and food was nothing

property was reasonable spacious

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

a nice pool area with a bar, tennis court and a spa and all of the hotel was kept immaculately clean, staff

spa and pool

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

great location. spa massage was really good.

would be better if the hotel reception was separate from the spa and pool reception

there is both an outdoor pool and an indoor one in the spa area

spa area had good showers as well

good breakfast, and spa facilities for this price

lovely modern room with excellent kitchenette

the view from the balcony! and the rooftop bar has an excellent view as well!

spa hours - not a massive issue but i didn t get to enjoy the spa cause they were closed on

spacious room with ocean view, king size bed with a topper

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

indoor pool, spa and gym where also really nice and brand new

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

i made use of the pool and spa facilities which was an added bonus

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

spa shuts too early at 7pm

the facilities were fab, including the gym and spa rooms

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

spa is non-existent massage requires 48 hour notice and there is no info on their website to

they remodelled the spa area and could simply have put in a small change room too

spa is a joke for a

small spa area, gym even smaller

my spa treatment was the highlight

though hotels entrance and spa look very good, rooms and pool area are outdated and would benefit from an update

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

staff, excellent location, spacious rooms

good public areas including very spacious library

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

the spa would of been open, this place would of been fabulous

terrace gardens views pool spa area very friendly and welcoming staff

stunning location. beautiful pool and spa and gardens.

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

the spa did not provide any treatments

very modest spa - just a tiny sauna and a small pool, jacuzzi was not working

spa was worn and you could smell chemicals.

outdoor swimming pool in mornings was perfect

little variety at breakfast. few parking slots.

with excellent facilities: room, restaurants, spa and gym

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

we enjoyed everything in the property including the spa facility.

the spa really needs to be refurbished, but treatments ok! :-)

vegetarian food excellent. spa was wonderful.

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

hotel is in an excellent location, the rooms were very spacious and very confortable

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

rooms and public spaces all very clean and felt luxurious to us

thought spa prices a little expensive. some of the evening entertainment was not very good.

pools and gym/spa facilities superb

there is a reasonably priced bar with a daily happy hour - great cocktails

cost of laundry has high. otherwise could find no fault.

the very large pool was on the colder side and did not seem to be heated but the pool area was beautiful and

kids had a great time

the spa and pool area was also amazing

direct access to the sea was fantastic and the spa area was lovely

excellent service, great views, amazing rooms, spa and pools are great.

i managed to fit a spa between the activities ( excellent as well)

our personal highlight was the unwind together session we booked at the spa - just fantastic and amazing

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

the food at the pool was below par

breakfast views from the avista restaurant are stunning

excellent choices for breakfast. good service.superb location. magnificent views of the atlantic

faculties such as pools, spa good

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

are very dated , spa area of poor quality and not at the level of a 4 stars

book the hotel because of children friendly activities like playground and kids club

charged extra for water at dinner - we paid for breakfast and dinner option, so such a basic thing as water

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

think a spa would make it perfect

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

the hotel was very careful to our needs and also sent us to a delicious and generous breakfast when we checked

5 acres of gorgeous gardens, pool and resident giant tortoise

she went to the gym and spa every day

the spa treatment was so so

i thought the spa was expensive and the list of treatments should have the prices displayed.

spa was fantastic, expensive but good value

good spa and restaurant

i definitely recommend you to try the spa - such a relaxing experience

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

the spa needs improvement

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

loved this hotel - it has an old style charm to it, room was very spacious, meticulously clean with a view of

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

stayed in the deluxe junior suite, a beautifully appointed and spacious room

we used the spa facilities and had a massage all of which was very good

it's a good hotel with slightly dated spa facilities

the spa pool is shallow perfect for children but they only let them in during a small window

the spa also offers amazing massages - tried and tested

gym has been relocated and not really adequate and similarly parts of spa out of action

the spa and the pools need renovation.

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

also the spa facilities

breakfast doesn't start until 7:30am - not great if you have to be up for a 9am flight...

gym equipment should be in a museum

i don t understand why the spa is cost extra for guests?

spa facilities were amazing

the spa was the biggest i have ever seen

spa price should be included in stay the jacuzzi could be warmer - always like warm indoor pool was

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

location, staff were very friendly and helpful, it was so nice that we extend the stay, the spa facilities are

spa included in the room rate

i used some spa services and was very happy with the quality of services

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

cocktail bar on site with discount if you stay

room service while we were isolating

unexpected small charges such as tea in room not free and forced laundry service for pressing as iron and

good breakfast

guests have the use of two pools, one in the old hotel grounds and another in the sister hotel which is a very

staff were very accommodating. spa and rooftop pool were amazing as well.

the sauna, and the pool were a bit cold in the turkish spa area.

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

indoor pool and spa is nice, although for me the water was a bit cold

the roof top pool was a dream as well as the spa inside

the spa and treatments amazing

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

amenities were fantastic, specially the spa great breakfast buffet excellent staff

spa was really nice everything clean

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

i love the fancy style of the facility and also the deck with the pool and spa on it

spa and sauna only work part time

i like girls from room service - they were nice

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

wifi worked very well

one of the best wifi connections i ve experienced for a hotel in a while each floor had its own wifi connection

they had buffet breakfast which was okay

pool fantastic and views

working hours of spa an gym

spa is great

that the gym is only accessible if you are paying for a spa treatment, this should be open to all guests

very clean and we had access to the spa facilities included

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

the spa facilities were great and it was good to be able to unwind after a day of many activities

the spa and sauna experience was very disappointing

spa was very pleasant and relaxing

the spa was wonderful as well as the pool

gym/pool/spa were great

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

great breakfast

free parking on hotel site

the parking spaces could also be better esspecially when they have events they dont care about their

hotel garden is beautiful and has good amount of parking spaces

we didn't use all the facilities but the spa had a lot of options for massages which we unfortunately missed

nice indoor spa pool available for sole use by appointment

pool and spa area is very disappointing

pool and spa lacking in facilities

the little spa area and pool, another highlight, you get to book for an hour an have it completely to yourself

had a new year buffet, which was excellent and that we could see the harbour from the rooftop pool, which meant

clean room and a large breakfast selection

not real bacon at breakfast or at least it didn t look like

i chose this hotel as it had a car park but there was only 3 spaces, so i had to find alternative parking most

breakfast was repetative but substanstial, enough choice

the spa & indoor pool were very good too

the staff were so friendly and the spa is excellent

other guests gave recommendations & told us about spa & rooftop terrace

spa reception was not manned, so a bit confused about towels etc

was no information in the room regarding use of the spa or room service

the spa and the pools are great

spa and outdoor pool

inside and outside pools, jacuzzi, spa facilities

spa needs improvement, the walls and ceilings are old and do not look well

spa wellness center only do massages - wanted a pedi

you also have spa services if you're interested

room service switching all the lights back on every day

there is an honesty bar and plenty of rooms to sit in to have a drink if you didnt want to sit outside

wifi connection can be improved

wifi signal in the room at the end of the corridor was weak to not existing

no kettle or tea coffee making facilities in room. spa didn t look enticing at all

also the spa and the gym were not available during our visit

the fitness suite and the spa facilities are dirty and not acceptable

sadly spa was closed for covid

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

the spacious room is very clean and has a splendid bay/ocean view

plenty of space to relax by the pool and the garden next to it

food in the restaurant was expensive, spa treatments were expensive

breakfast best i have had at a hotel in a long time