to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

i definitely recommend you to try the spa - such a relaxing experience

the spa needs improvement

the spa experience was amazing

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

it was great to have access to indoor, outdoor and the spa facilities all included in the cost

stayed in the deluxe junior suite, a beautifully appointed and spacious room

pool and spa are very well equipped too and the staff is kind and helpful

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

the spa was the biggest i have ever seen

spa facilities were amazing

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

i don t understand why the spa is cost extra for guests?

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

however the hotel has its own restaurant which is handy and an over the bridge pool, with kids facility

located and had all the amenities required, including breakfast

my only problem (and not a major one) was that i could not get wifi in my room

access to the parking difficult to find

hotel has a classic style, all the staff were helpful and friendly, the breakfast was great and the facilities

the roof top pool was a dream as well as the spa inside

indoor pool and spa is nice, although for me the water was a bit cold

the sauna, and the pool were a bit cold in the turkish spa area.

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

staff were very accommodating. spa and rooftop pool were amazing as well.

gym has been relocated and not really adequate and similarly parts of spa out of action

the spa pool is shallow perfect for children but they only let them in during a small window

it's a good hotel with slightly dated spa facilities

the spa and the pools need renovation.

the room is spacious, light and reflects the blue hues of the sea view

i used some spa services and was very happy with the quality of services

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

location, staff were very friendly and helpful, it was so nice that we extend the stay, the spa facilities are

spa included in the room rate

great that spa access is included for free

also the spa facilities

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

the chocolates, two-time room service everyday, the complimentary two night room upgrade.

food on beach bar is good and not pricy for this category of hotel

rooms and public spaces all very clean and felt luxurious to us

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

hotel is in an excellent location, the rooms were very spacious and very confortable

thought spa prices a little expensive. some of the evening entertainment was not very good.

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

spa facilities as in the process of being renovated

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

stunning location. beautiful pool and spa and gardens.

terrace gardens views pool spa area very friendly and welcoming staff

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

are very dated , spa area of poor quality and not at the level of a 4 stars

faculties such as pools, spa good

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

box - beautiful gardens well tended, fabulous floral scents in the warm evenings, generous breakfasts, prompt

wifi availability limited to a couple of public areas

spa and sauna only work part time

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

i love the fancy style of the facility and also the deck with the pool and spa on it

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

great buffet breakfast with cook to order options

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

the jacuzzi in the spa was also not warm enough

amenities were fantastic, specially the spa great breakfast buffet excellent staff

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

the spa and treatments amazing

good spa and restaurant

the spa was also exceptional and all of the staff excellent especially the shiatsu massage

spa was fantastic, expensive but good value

she went to the gym and spa every day

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on

pools and gym/spa facilities superb

not so many little kids so our 4 year olds were up to mischief- carlos and his wife were lovely and entertaining

comfortable the room needs updating, the kitchen area in particular, and provision of device charging points

the grounds apwere beautiful, the pool and facilities clean and staff super friendly

location, grounds and pool area, room size and comfort and lastly attentive staff who made our stay pleasurable

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

very nice spa and the rooms even tho being a little oldish, felt super cozy.

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

there were several spa features

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

think a spa would make it perfect

the breakfast & dinner staff remembered our preferences & we took full advantage of the wonderful shuttle service

the gym should of had a rowing machine

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

the infinity pool is amazing

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast,

infinity pool with loungers and bar never busy

free spa admission with a steam room and turkish bath complimentary

that the gym is only accessible if you are paying for a spa treatment, this should be open to all guests

very clean and we had access to the spa facilities included

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

working hours of spa an gym

spa to share with naked people. shower wasn t working in the spa.

our personal highlight was the unwind together session we booked at the spa - just fantastic and amazing

the spa and pool area was also amazing

i managed to fit a spa between the activities ( excellent as well)

excellent service, great views, amazing rooms, spa and pools are great.

the pool and spa area was great

massage in spa was excellent and very good value

spa centre was very poor and treatments average at best

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

good facilities and very friendly staff. spa was great

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

the breakfast was also amazing

the view from the terrace is nice, but the bar never seemed to be open

i have not been able to get a good wifi, i was connected but unable to load pages, too weak

rooftop pool and terrace were a bonus.

spa area had good showers as well

there is both an outdoor pool and an indoor one in the spa area

good breakfast, and spa facilities for this price

what is extremely important, they have parking availability

kitchen was small but had everything needed for a few days

great location. spa massage was really good.

would be better if the hotel reception was separate from the spa and pool reception

a nice pool area with a bar, tennis court and a spa and all of the hotel was kept immaculately clean, staff

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

spa and pool

with excellent facilities: room, restaurants, spa and gym

vegetarian food excellent. spa was wonderful.

we enjoyed everything in the property including the spa facility.

the choice of pools and the spa resort definitely a plus

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

the sauna was really small and uncomfortable and the spa area was lackluster

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

property was reasonable spacious

the spa was closed and food was nothing

the indoor pool and spa are so warm, you could spend all day in there

pool and spa lacking in facilities

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

the spa area, only has a small pool, nothing else

the little spa area and pool, another highlight, you get to book for an hour an have it completely to yourself

we didn't use all the facilities but the spa had a lot of options for massages which we unfortunately missed

my spa treatment was the highlight

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

good public areas including very spacious library

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

spa extra money and needed booking! lifts small. tv didn't speak any english.

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

the pool area although it could look a bit more welcoming and tropical around the cafe and bar

the hotel isn t right in the city center, but there is a free shuttle service

location and property s environment the pool and the fact that there was a parking

i made use of the pool and spa facilities which was an added bonus

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

the facilities were fab, including the gym and spa rooms

spa shuts too early at 7pm

the swimming pool is tiny but probably ok for kids

clean room and a large breakfast selection

location, parking

didn t work at 4 pm, the bar too

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

spa lady disappeared in the afternoon, though it was during her working hours

clean and comfortable spacious room with very good housekeeping every day great views from room location all

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

the bar was not open much, the gym & spa were not open

no spa in hotel

liked the size of the room and the kitchen facilities

the same breakfast every day.bad coffee.very uncomfortable beds for kids

next door kids am cooking food - not part of the hotel i suspect

spa is a joke for a

they remodelled the spa area and could simply have put in a small change room too

small spa area, gym even smaller

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

spa is non-existent massage requires 48 hour notice and there is no info on their website to

spa treatments- a bit expensive compared to the level of expertise

children) and there is one large pool (heated and indoor/outdoor) that is specifically for the spa area

the hotel has great pools, buffet breakfast and also spa facilities

spa was beautiful, treatments were great

it is a ashamed the spa was so booked

bar at the reception and spa downstairs

the breakfast was nice and the spa treatment was amazing

the spa was lovely, but needed some maintenance.

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

nice rooms, pool absolutely lovely and spa aria

the spa is great

we enjoyed the spa area and had a lovely massage

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

spa jacuzzi also could have been warmer

room was airy, spacious and great for a couple

good food. very nice spa facilities. great place.

lovely indoor pool and spa

we had a massage at the spa which was definitely the best we've ever had

access to gym, pool and the spa

the spa was great and clean

spa and swimming pool areas were great and big plus for finnish sauna

minor issue was no spa staff on site for treatments, but could ring to arrange

spa treatments were very expensive and that s why we didn t use those services.

spa could be a little bit cleaner (especially floors).

the staff were so friendly and the spa is excellent

was no information in the room regarding use of the spa or room service

this was also topped off with the most incredible spa

spa reception was not manned, so a bit confused about towels etc

location, by the sea and old town, spa facilities, clean,

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

the spa was not accessible because fully booked

tried to use steam room & spa facilities but were fully booked

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in

no kettle or tea coffee making facilities in room. spa didn t look enticing at all

the fitness suite and the spa facilities are dirty and not acceptable

sadly spa was closed for covid

also the spa and the gym were not available during our visit

spa could ve been better. water overflow from indoor pool made floor slippery at times

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

the spa services not being available

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

the reception staff and the spa manager

you also have spa services if you're interested

wifi could be better.

super wifi, but that was maybe because we had a room next to the reception

have beautiful gardens at this property and have an incredible view when we ate breakfast in the morning

the hotel is very pet-friendly - our little django loved it

pool area, spa and gym

no spa no vacancy for massage

young chap at the pool/spa was very unfriendly

brilliant seaviews, bus service nearby and swimming pool

is very small, and always english breakfast is very poor, i realize that in this context of a gym it is difficult

special thanks to the pool/spa staff

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

rooms nearby, spa and pool facilities good, as was breakfast

location, spacious rooms, indoor and outdoor pool, spa centar

the spa and sauna experience was very disappointing

the spa facilities were great and it was good to be able to unwind after a day of many activities

the spa was wonderful as well as the pool

gym/pool/spa were great

spa was very pleasant and relaxing

think they should suggest more food speciality from the island for breakfast, like typical fruit etc

keen staff, clean and beautiful lobby very reasonably priced bar and restaurant, nice view from

wifi was horrible

not that it was required, but the pool's appearance is a bit

wifi signal in our room does not always work in bed, does not work on the balcony, but works at the

spa treatments all over 110

there was a lot of space

if somebody uses the spa in the afternoon and

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

the spa area is nice and the jacuzzi positioned toward the

the spa facilities were not big enough to accommodate all the people who could be using them (although

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

everywhere very clean - room, lift, reception, spa

we really loved the views, the pools and the spa treatments

each block was easily to locate and get around food was great swimming pool was great spa facilities were

offer massage at spa area

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

staff variety of food available snackbar spa and indoor pool

the spa can be improved

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

not heated, very outdated property, no room service or access to food outside of meal times

very good breakfast exelent location

breakfast was great

nice view to the ocean, calm area near swimming pool, jacuzzi

the wifi was bad

so was the breakfast

we enjoyed the breakfast as well, very nice selection of available food

sandy beach just as you exit the pool

breakfast was quite standard, similar to what you usually get in many european hotels

hotel, friendly & helpful staff pool bar is good pool very clean & looked after close to

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

at the breakfast buffet the hot selection was barely warm.

mediocre to bad wifi in an otherwise great hotel might have kept them from a 5 out of 5 rating

the pool was closed, the jacuzzi was closed, the gym was closed

staff was nice, breakfast is delicious

the spacious room is very clean and has a splendid bay/ocean view

plenty of space to relax by the pool and the garden next to it

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

food in the restaurant was expensive, spa treatments were expensive

location and breakfast was brilliant

spa facilities limited. nice pool on roof tho.

the restaurant is very good, the swimming pool and sauna are great plus

a shame that the bar closed so early (5

already mentioned, the breakfast was amazing and we thoroughly enjoyed the tasty food and drinks on offer

food was amazing and the view luxurious they were really accommodating with the bags and a late check out with

the spa was excellent, really high quality treatments

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

swimming pool facility and spa is old.

the spa was rated by my wife as one of the best massages she ever had

the pool, sauna and steam area were relaxing for us

there's a pool bar open all day and a restaurant open in the evenings (you need to book)

kittens; delicious and all you need breakfast; lovely terrace to use for breakfast; poolside bar if fancy a

a big supermarket is close by, with also a bar inside

great sized pool and sunbathing area on the top terrace, two saunas (one male and female), you get pool towels

pool bar could open a little later into the evening,,,showers a little dated..

couple for 1 hour of sauna felt outrageous, so we opted to go to a hotel and do a day pass to the spa instead

absolute sanctuary with beautiful gardens and a pool

bed and pillows everyday cleaning amazing interiors and very nice overall atmosphere convenient parking easy

very nice overall atmosphere convenient parking easy access to all the main tourist attractions a pool is a big

made us takeway breakfat for the plane,very kind ud83eudd70ud83eudef6 stunning garden with sauna, pool, massage

spa needs upgrading but still a very good massage

beautifully tended gardens and excellent spa facilities. best one we have ever been to.

the on-site spa was also excellent, complete with an indoor pool

massages in the spa were excellent

too expensive to use the spa and indoor pool.

the spa was very cosy and provided needed relaxation after all the hikes in madeira

excellent spa facility and additional massage

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

cozy pool and spa area too

the jacuzzi at the spa is so nice

spa is clean and peacefull with a small cat who comes for hugs

amazing views, amazing staff, amazing food. sauna and spa not to be missed!

whole hotel is a bit of a maze and spa needs to be booked in advance

but im general we really enjpyef our stay; it was very calm and we got to relax a lot in the spa area with a

appreciated access to a health club with indoor pool and spa

the staff was very friendly and helpful, the spa with the sauna was excellent and we loved that we could use

also the hotel gym and spa area were super nice as well

bus stop to funchal, 2 minute walk to nearby restaurants and not even a 5 minute to the nearest spar shop which

visited the spa and enjoyed massage treatments

the restaurant and bar overlooking this area were amazing and a great place to unwind after a day in the sun

superb stay and facilities for water/ocean access and pool/spa pics on @beeart.o

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

as our flight got rescheduled to the same day but we checked in and used what they call the spa and went to the

the rooms are spacious and luxurious the facilities are super great and they have 3 swimming pools 1 outdoor

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

spa area is great, pool is big and heated (around 27c), sauna is clean

was very tranquil when we were there ( early february) and we had the spa and a good sized indoor

quiet retreat with organic gardens, lovely spa and charming staff

times of the spa area (closes at 9) surprised us

spa facilities are very good

swimming pools - massage in wellness and spa (you have to try it

a word two for gina in the spa who gave us wonderful hot stones massages

could only book a spa treatment and the la carte restaurant on arrival (and it was closed on sundays and mondays

spa area was lacking, only one steam sauna and a small pool.

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your

superb breakfast, lovely view, excellent spa facilities and great library.

kids) could use the indoor pool and the lady who answered the phone forgot to tell us that the spa is currently

the spa was average, the location isn't the best without a car

locations spa swimming pool

no enough staff for spa food to expensive

called a spa resort but facilities were not great, max 2 people to enjoy

the quietness and zen athmoshere, the spa area, the views

small and calm hotel, great bali and spa feeling

lastly, the lack of clear communication about the one-hour limit for free spa access was frustrating

the spa and the sunset after madeira hikes its exactly what you wished for