views, spa and garden facilities, breakfast, staff

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much

the spa and the sunset after madeira hikes its exactly what you wished for

the quietness and zen athmoshere, the spa area, the views

called a spa resort but facilities were not great, max 2 people to enjoy

quiet retreat with organic gardens, lovely spa and charming staff

was very tranquil when we were there ( early february) and we had the spa and a good sized indoor

the pool and spa area was a nice treat after a day of hiking

times of the spa area (closes at 9) surprised us

spacious room with a garden view

location , gorgeous pool and spa facilities

absolutely everywhere, and cleverly tucking stairs out of sight that lead you easily through the spaces

beautiful gardens, spa facilities, pool, onsite restaurant was exceptional

didn't explain the property and amenities to us so we didn't know there was a beautiful pool and spa area until

fantastic spa and stunning views

great variety of food on breakfast, spacious and clean room, good spa area with swimming pool and sauna

also put spa robes and slippers for going to swimming pool in room

everything was perfect - staff, spacious hotel room, spa area, location, bfast was amazing - so much choice

we didn't get to use the indoor pool and spa facilities, though they looked clean and well maintained (it was

the spa facilities are closed to the reception.

the breakfast was unbelievable good, so many different food and looks good

breakfast room ambiente

pool bar could open a little later into the evening,,,showers a little dated..

the property is beautiful and the breakfast was very good

the weather wasn't great during our stay, but otherwise the pool area would have been a vibe

spa facilities limited. nice pool on roof tho.

excellent food, lunch was very good and breakfast was excellent

we also loved the location (the town is very cute and scenic) and the daily happy hour at the bar with a view

great view from the room, very nice breakfast and very friendly staff

i also thought the rooms were very comfortable and clean and enjoyed the pool

breakfast food was great

good breakfast and friendly staff

the breakfast was standard, but good ( though we had fresh fruits for breakfast, i would suggest to add

room was clean, breakfast and dinner (vegetarian) was alright and staff was friendly

dinner and breakfast buffet was ok too

the spa and the gym were great too - we had it to ourselves

was absolutely amazing, dinner at the restorant was deliciuos - must visit, breakfast, room & spa was lovely

the jacuzzi at the spa is so nice

the spa was very cosy and provided needed relaxation after all the hikes in madeira

valley, this hotel has an incredibile view on mountains, you can see it from your room, from the spa area and

the access to the pool and beach were super nice and easy accessible

breakfast was really amazing

daily room service

so was the breakfast

beautiful view from the hotel. kind receptionist, ms monica. abundant breakfast. free parking.

wifi signal in our room does not always work in bed, does not work on the balcony, but works at the

room we stayed in was located at the second flor and there was no wifi in the room, only in public areas, we

the swimming pool requires some attention.

easy parking, calm pool area with drinks, no kids around

pool tiles to be renewed and a kettle for coffee inter rom would be comfortable to have

staff variety of food available snackbar spa and indoor pool

the spa area is serene

the spa can be improved

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

would be great to have a small play area for kids outside in addition to the pools

long way from the centre, promote no putting towels on sun beds but then doesnt enforce it, gym tiny, not even

all staff superb here juan and the other pool guy all

swimming pool was great plus the jacuzzi (where we always stayed ud83dude02) we will definitely coming back

the pool area was spotless.

room is very nicely decorated, comfortable, spacious, clean, quiet and has amazing view of the ocean

the breakfast was basic.

traditional bar drinks were excellent

quiet, outstanding location of this hotel was spectacular with swimming pool and sunset views

they also have restaurant and bar is open until 10 pm, so if you drive then this place is a qood

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

everywhere very clean - room, lift, reception, spa

the spa facilities were not big enough to accommodate all the people who could be using them (although

hotel spa is quite simple, but ok.

we really loved the views, the pools and the spa treatments

the spa area is nice and the jacuzzi positioned toward the

room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training

excellent restaurants marvellous pool and spa and very comfortable rooms

if somebody uses the spa in the afternoon and

spa treatments all over 110

special thanks to the pool/spa staff

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

rooms nearby, spa and pool facilities good, as was breakfast

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

location, spacious rooms, indoor and outdoor pool, spa centar

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

the spa services not being available

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

spa area was also quite dirty at times

spa could ve been better. water overflow from indoor pool made floor slippery at times

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

lack of contact in bathroom to charge the teethbrush and shelf to put your cosmetics and laundry bag, drawers

loved everything, but if we had to be critical, we would mention the small water glasses at breakfast (about 1

pool side bar was really nice - great views and great food

tried to use steam room & spa facilities but were fully booked

the spa was not accessible because fully booked

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

no spa no vacancy for massage

pool area, spa and gym

young chap at the pool/spa was very unfriendly

wifi was off for one whole day while there no slippers provided in the

gym and indoor pool/steam room were very dated and not really fit for purpose.

fabulous comfortable spa with massive & vigourous hydrotherapy pool, spacious turkish

spa area (with sauna) included in the price

is definitely not cheap, considering that they have a spa and a gym included it s a good value and kids can

very relaxing areas, spa nad pool amazing

the spa was great and clean

good food. very nice spa facilities. great place.

lovely indoor pool and spa

room was airy, spacious and great for a couple

we had a massage at the spa which was definitely the best we've ever had

washing dishes apparently is not part of room service (cause people stay at hotels to wash dishes) we were

not make use of swimming pools nor spa but they both looked fine

the spa is great

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

nice rooms, pool absolutely lovely and spa aria

spa jacuzzi also could have been warmer

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

the pool and spa area was great

massage in spa was excellent and very good value

spa centre was very poor and treatments average at best

good facilities and very friendly staff. spa was great

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

bar at the reception and spa downstairs

the spa was lovely, but needed some maintenance.

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

the breakfast was nice and the spa treatment was amazing

the bar was not open much, the gym & spa were not open

no spa in hotel

location and the staff is professional and friendly, kids love them.

bar was not open at night

quiet, excellent wifi, great shower

spa was beautiful, treatments were great

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

spa treatments- a bit expensive compared to the level of expertise

the spa pool was warmer on cooler days eventho i used the outdoor spectacular infinity pool almost

the hotel has great pools, buffet breakfast and also spa facilities

the spa was closed and food was nothing

spa was closed during our stay

the sauna was really small and uncomfortable and the spa area was lackluster

, : the main reason i chose this hotel was the advertised spa area with

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

parking space of the hotel for 15cars maximum 3

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

clean and comfortable spacious room with very good housekeeping every day great views from room location all

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

spa lady disappeared in the afternoon, though it was during her working hours

spa and pool

would be better if the hotel reception was separate from the spa and pool reception

a nice pool area with a bar, tennis court and a spa and all of the hotel was kept immaculately clean, staff

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

spa being open

good breakfast, and spa facilities for this price

there is both an outdoor pool and an indoor one in the spa area

spa area had good showers as well

lovely pools

i like the gym and pools

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

very nice spa and the rooms even tho being a little oldish, felt super cozy.

there were several spa features

indoor pool, spa and gym where also really nice and brand new

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

spa shuts too early at 7pm

the facilities were fab, including the gym and spa rooms

i made use of the pool and spa facilities which was an added bonus

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

they remodelled the spa area and could simply have put in a small change room too

small spa area, gym even smaller

spa is non-existent massage requires 48 hour notice and there is no info on their website to

spa is a joke for a

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

spa extra money and needed booking! lifts small. tv didn't speak any english.

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

staff, excellent location, spacious rooms

good public areas including very spacious library

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

loved the spa facilities and amenities, in addition to the ridiculously photogenic infinity pool

pool was closed due to some repairs or damages, the spa access should have been free and shouldn t be a paid

spa and gym facilities are top

it was extremely comi and spacious with an awesome view

i arranged balloons and a cake for my partners birthday and the hotel provided a free sparking wine

terrace gardens views pool spa area very friendly and welcoming staff

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

the spa would of been open, this place would of been fabulous

stunning location. beautiful pool and spa and gardens.

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

with excellent facilities: room, restaurants, spa and gym

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

vegetarian food excellent. spa was wonderful.

the spa really needs to be refurbished, but treatments ok! :-)

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

hotel is in an excellent location, the rooms were very spacious and very confortable

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

thought spa prices a little expensive. some of the evening entertainment was not very good.

rooms and public spaces all very clean and felt luxurious to us

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

pools and gym/spa facilities superb

kids had a great time

the gym equipment is very old and indoor swimming pool not very pleasant

was no pool bar in the other pool area

breakfast time was very busy and at times crowded. managed very well by the staff though.

excellent service, great views, amazing rooms, spa and pools are great.

direct access to the sea was fantastic and the spa area was lovely

breakfast, spa and location

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

the spa and pool area was also amazing

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

superb breakfast. fabulous suite and the view was heavenly

the infinity pool has always lots of free sunbeds & is so beautiful

infinity pool with loungers and bar never busy

faculties such as pools, spa good

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

are very dated , spa area of poor quality and not at the level of a 4 stars

the overall atmosphere and location good value for money now have wifi in all the rooms

box - beautiful gardens well tended, fabulous floral scents in the warm evenings, generous breakfasts, prompt

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

think a spa would make it perfect

breakfast was fine, even if i would have preferred to have the buffet instead of a la carte

would be good if there was a shuttle bus in the early evening.

spa was fantastic, expensive but good value

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on

the spa was also exceptional and all of the staff excellent especially the shiatsu massage

she went to the gym and spa every day

the spa treatment was so so

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

the spa needs improvement

the spa experience was amazing

i definitely recommend you to try the spa - such a relaxing experience

loved this hotel - it has an old style charm to it, room was very spacious, meticulously clean with a view of

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

we used the spa facilities and had a massage all of which was very good

the spa and swimming pool were great

it was great to have access to indoor, outdoor and the spa facilities all included in the cost

stayed in the deluxe junior suite, a beautifully appointed and spacious room

gym has been relocated and not really adequate and similarly parts of spa out of action

the room is spacious, light and reflects the blue hues of the sea view

the spa and the pools need renovation.

it's a good hotel with slightly dated spa facilities

the spa also offers amazing massages - tried and tested

place for a bit of peace and the views from there are great) on out 3rd we ventured in to the spa area

pool area and spa area were very clean and nice

we also expected a bit more from the spa facilities, but the indoor pool was nice, especially having it all to

excellent at all hotel locations, 3 a la carte dinners that was really worth it a free room safe, spa robe and

nice breakfast options and this is why i feel the value for the money was very good, also because spa was included

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

also the spa facilities

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

kids menu was so poor and tasted of nothing

good menu for kids, that mostly was a big issue for us in other places

spa price should be included in stay the jacuzzi could be warmer - always like warm indoor pool was

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

the spa was the biggest i have ever seen

i don t understand why the spa is cost extra for guests?

spa facilities were amazing

great that spa access is included for free

location, staff were very friendly and helpful, it was so nice that we extend the stay, the spa facilities are

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

spa included in the room rate

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

the wifi in the room was quite weak, but fine everywhere else in the complex

variety of breakfast, nice location, free parking, scenic view from the balconies

used and enjoyed the bar area

many tall hotels is a hotel with beautiful gardens and across the road a very large sea water pool with access

we booked the hotel specifically for a heated pool so we could swim regularly and kids could spend time playing

staff were very accommodating. spa and rooftop pool were amazing as well.

the sauna, and the pool were a bit cold in the turkish spa area.

indoor pool and spa is nice, although for me the water was a bit cold

the roof top pool was a dream as well as the spa inside

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

the spa and treatments amazing

spa was really nice everything clean

the jacuzzi in the spa was also not warm enough

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

spa and sauna only work part time

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

i love the fancy style of the facility and also the deck with the pool and spa on it

breakfast was also delicious

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

it was a very nice stay, nothing to complain about. big room, good location and fine breakfast.

location - 10 minutes from the coastline, rooftop breakfast with a view

pool fantastic and views

rooftop pool and terrace were a bonus.

very clean and we had access to the spa facilities included

we really enjoyed the spa and they even surprised me with a birthday surprise ud83dude0d parking was available

free spa admission with a steam room and turkish bath complimentary

spa is great

working hours of spa an gym

spa was very pleasant and relaxing

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

the spa and sauna experience was very disappointing

the spa facilities were great and it was good to be able to unwind after a day of many activities

gym/pool/spa were great

nice indoor spa pool available for sole use by appointment

the spa area, only has a small pool, nothing else

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

spa treatments also have to be pre-booked

pool and spa area is very disappointing

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

mediocre to bad wifi in an otherwise great hotel might have kept them from a 5 out of 5 rating

wifi was not that good

beatiful surroundings, pool, excellent value for money

parking is available

clean room and a large breakfast selection

comfortable quiet room. helpful friendly staff. great roof terrace bar and pool.

not real bacon at breakfast or at least it didn t look like

the swimming pool is tiny but probably ok for kids

staff, centrally located, can walk yo everything in less than 10 minutes, had free parking and good wifi

spa &

spa reception was not manned, so a bit confused about towels etc

other guests gave recommendations & told us about spa & rooftop terrace

was no information in the room regarding use of the spa or room service

this was also topped off with the most incredible spa

you also have spa services if you're interested

well stocked honesty bar on the veranda - so guests treated like adults

the daily breakfast was delicious and included a daily specialty juice

location to various interesting places on the island, free private parking, high-quality wifi, fragrant white

from the hot kitchen, you can choose fried eggs, omelets, waffles, pancakes, etc

sadly spa was closed for covid

the fitness suite and the spa facilities are dirty and not acceptable

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in

also the spa and the gym were not available during our visit

no kettle or tea coffee making facilities in room. spa didn t look enticing at all

nice parking spot directly next to the hotel

breakfast

to escape the crowds no fuss hotel with nice modern clean rooms comfy bed breakfast included parking free on

booked 2 rooms as we were 4 (couple + 2 kids) and asked months ago to have the rooms next to each other

i had a car and parking was

the pool is built in between some walls/buildings which makes it feel a bit cramped and small

real air condition would be nice, since it was very hot in the room - limited space at the pool

small pool with lounges which gets sun all day and is sheltered from the winds

only one parasol for the swimming pool cleaning of the room not done at 3:30 pm when we are back

hotel is in car free village but parking is within 2 min walk

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

plenty of space to relax by the pool and the garden next to it

the spacious room is very clean and has a splendid bay/ocean view

food in the restaurant was expensive, spa treatments were expensive

the restaurant is great for breakfast and dinner, and we loved the pool with this magnificient view

swimming pool facility and spa is old.

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

the spa was excellent, really high quality treatments

the spa was rated by my wife as one of the best massages she ever had

the hotel are very good and provide a shuttle service twice in the morning and return service twice in the