pet friendly we will definitely be back and so will harvey also have to mention the gorgeous spa and service

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

enjoyed the spa facilities

i stayed in 4 hotels in tenerife and this one i liked the most. the spa was also very nice.

room very spacious and huge comfy bed

the room was nice, quite big, with a balcony. also we spent some time in the pool.

the pool was deep for a short person (157cm) like me. but still okay.

restaurant phone not answered when trying to order room service

didn't know that there is a restriction of 2 devices per wifi code and we're wondering if this was necessary

breakfasts, small swimming pool

secondly, when i ordered room service i was told that i hadn't opened credit so had to pay in cash

we didn't use the gym, but it had good equipment and was large

the pool really could be open more of the year

the room, the cleaness, the hotel design amd plants and the gym

spa and food

nice spa and free yoga and pilates lessons.

spa and a full gym

main culture areas as well as bars and restaurant areas( within a few mins walk ) hotel room was spacious and

there s a spa which has its own indoor pool and you can get treatments

a relaxed hotel, the staff are friendly. spa and mini gym - very good.

spa with whirlpool and sauna

wonderful spa and training facilities

facilities the location the spa and jacuzzi and sauna and the staff

room spacious and silent, equipped with all you need

not a spa hotel and no swimming pool but great for shopping and siteseeing

the spa was great

roof top bar is a must visit

room service breakfast was served without cutlery

the free wifi could be better.

many germans as very german oriented, hotel and spa is working with mayer health centre

hotel is beautifully located and its spa provides a great range of facilities; outdoor and indoor pools have

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

massage for a spa hotel not possible to book

spa team made a couple of errors with my booking and didn't check in for any injuries or concerns

great sauna/spa area, they heated it up for me after closing time, gracias!

everything in the spa needs to be booked a couple hours in advance and you can t just use the facilities

everything: the gardens, the quiet, the staff, the pool, the retro feel...

excellent pool. nice selection at breakfast. really friendly staff

pool was clean, big enough and heaten up by the sun in june

so they advertice with spa, but the spa was not possible to use brcause of the cold

we had bad weather, so we really needed a car, and tenerife is known for traffic and little parking options

lastly, when looking into the kitchen it looked very dirty

no pool - the pool and restaurant are under construction, the parking lot is also under construction so there

did not use other facilities but they looked amazing like the pool and yoga and wellness rooms and spa

secure site with electronic gate, car parking and beautiful barbecue and lounging area

perfect for our family with small kids, very safe since all fenced

a few more kitchen implements and maybe some sun loungers

but in the living room and kitchen it is fast and reliable

the bed is very comfortable and the kitchen is very well equipped

only no sugar lemon in infinity pool would like in all bars for people with diabetes

lunch/ snack menus at pool bar unless you were all inclusive very outdated, tired property

buffet dinner and breakfast were well presented, wide choice, and very tasty

great selection of meals including breakfast

free wifi

room (aguacate) was over the kitchen and dining room and probably the noisiest one, but we don't sleep late so

we noticed a strong smell of cooking food in the room (the kitchen was on the floor below).

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in

was reasonably clean and room service satisfactory

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

spa facilities not great and small and very dated

large part of the spa didn't working due to water problems and the lady there spoke just spanish

spa could be better but we still had a nice time there

spa and the gym should slightly improve, just because it looks a bit outdated

the spa is top notch, the breakfast/dinner quality as well

the pool, spa and rooftop jacuzzis offer plenty of relaxing options

we paid the 15 each for the spa, and pretty much had it to ourselves

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

in a nice spa hotel like yours you could provide bathrobes free of charge, that would be really convenient

free spa access zone is quiet and cost

great spa facilities for relaxing and quieter swimming pool by the spa

the staff are really great..the spa facilities were excellent.

room was very well appointed with plenty of wardrobe space and drawers - not always the case in hotels

the spa indoor pool and cave jacuzzi were perfect for january

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

the location was great for walking around the historical area and parking was fairly easy

the breakfast was excellent

luckily i was staying at a place with good wifi in order to download the app without using all my data

the staff we encountered were very helpful and the breakfast was excellent, cooked freshly and plenty of it

nothing to dislike. lack of designated parking was the only issue.

the spa area was closed due to covid even if it was advertised as open before booking

who likes massages, i can recommend the aroma spa nearby

no parking - difficult even to drop off limited spa facilities

food choices for breakfast and dinner, excellent food, cleanliness is at high level, location is excellent

the pools were lovely and it was great for kids

the spa was

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can

spa on the top floor has a surcharge and should (in our opinion) just be included in the room price

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

spa was nothing special in our opinion, just inside pool with a few showers

breakfast was lovely plenty of choice.

garden & pool area excellently kept to a clean and high standard

also rooms were not soundproof, could hear furniture moving in other rooms and kids running and shouting up

perfect like always new owners but still the best. the breakfast try the omlett

we traveled with two small kids and really enjoyed our 1 night stay at the hotel

lounge bar area is quite dated and dark

from the room over the ocean and mountains with succulent greenery, very good choice of food for breakfast and

snack bar outside for snacks and tea coffee and snacks inside at side of the bar

pool was a bit small but adequate for the kids to jump in and out

would be a good extra to have, cocktails at the pool bar better to have made originally and not from precooked

size room with sea view, large hydro spa bath in room

you won’t find play areas or small pools for kids in the hotel—these can be found outside the hotel

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

and the beautifully prepared food ,both at breakfast and dinner was mostly cold

breakfast was exceptional so varied and complete that i highly recommend opting for it, as it s

there is a spa and even a ping pong table

was an extra charge for a 7 year old child, the gym opens after 8am and there wasn t coffee available before

nice bar area

the hotel location,sun all-day at the pool food was very good too

great location, bar prices reasonable, good choice of breakfast plenty of loungers by the pool .

poor quality of cereal choice at breakfast (only 2, neither of which were tasty)

also breakfast needs some extras like milk, ham, more fruits

need a car or money for taxi, not all drinks allowed for all inclusive and swimming pool open only up to 7pm,

also bar snacks were not available (need sandwiches or chips) as no shop near by

breakfast was good

rooms very spacious and clean

everything was simply great, the spa was a great treat on the stormy days.

great location & very modern, the spa is excellent

beautiful room, great food and the spa was fabulous

the spa is also absolutely worth it and a great place to relax

sauna and spa area

spa & jacuzzi at no extra cost

sauna and spa were both good and enjoyable

great breakfast, pool and spa pool

at your location there will be a gym and a place for relaxation, a swimming pool, a jacuzzi, a sauna

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

at the outside bar area was poor why do waiting staff seem to have tunnel vision

location is excellent, breakfast room is lovely and staff are really helpful

the only issue was the slightly slow wifi.

the spa treatments were also exceptional would recommend you try

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

the minibar was empty and there is no room service.

perfect hotel with good breakfast and dinner. variety food.

that works, something for everyone at mealtimes, sun beds always available next to the large warm pool, staff

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

the views are fantastic and the pools, pool area and grounds are spectacular

pool area with mountains views is spectacular

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

breakfast had many options

terrible wifi in our room

the pool and gardens were immaculate and offered great views over the mountain and town

airless breakfast room

friendly personnel, great swimming pool, excellent breakfast, comfortable bed, good a la carte

also it wasn't a problem to get ice at bar for a afternoon drink on the balcony

wifi is not as strong. coffee at breakfast was not good. gym needs maintenance.

there was no bar not even a pool bar

comfortable, very nice breakfast, the terraces gym and pool

no one actually made eye contact or explained layout of hotel and when i enquired about sauna and gym location

no bar to buy a drink tea or coffee during the day.

small spa in the hotel was a nice extra: they always have some offers for massages

spa is not for free (15 ), one has to pay a deposit for a towel at the pool as well (20 each)

the hotel has a spa and two rooftop pools

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool

nice view to the teide. modern hotel. good breakfast. very smart staff! goog wifi.

the power supply tripped twice when my wife was in the spa bath, and i was at reception desk

big beautiful apartment, smart tv, spa bath, great views and gorgeous gardens, swimming pools

similar as in the movie budapest howl nice, pretty and kind bar receptionist girl, kind waiters, fun and

hotel was great for little kids - lots of space to expore and run around, friendly staff, great breakfast and

the hotel is doing activities for kids every night and shows for adults every night as well

spa is broken

wifi didn t work properly, was very slow.

breakfast was excellent

wifi sign was weak in the room but they informed us in advance on the booking

excellent staff, great breakfast well organized

little bit more hot food at breakfast

everything was perfect breakfast stuff ud83dudc4d

only real problem was the lack of decent wifi

gym was excellent and whole place very clean.

a huge cockroach in the bathroom at breakfast there was no lactose free milk

sauna not working and a spa area would have enhanced the hotel

very good breakfast, good gym, cleanservice every day

breakfast could ve been better

wifi was good and media streaming

wifi weak. at least one more english speaking tv channel

am not satisfied with the opening hours of the gym&spa

the spa is no included ,and they dont tell u until after making the

spa in option with limited offering the dessert buffet - need more local fresh fruits and the cakes

additional amenities such as spa and parking were very over

-spa isn t included in the price you have to pay extra to use the indoor pool

room service did not even make any attempt to fix the problem

the building itself is gorgeous, with a lovely pool and stylish decor throughout

lack of wine openers available, had to go to bar with the wine bottle for 4 days

breakfast was great and for what we paid, it was complete value for money

the hotel were dominated with german grandpa and grandma and also lot's of kids

parking at the end of july was quite ok

the breakfast was amazing, it had everything and all of it was very fresh and tasty

parking was the only problem.

amazing sea-view, nice pool. spacious room with well-equipped kitchen.

parking spaces are limited, when i usually arrived back to the hotel all of them were taken, but

spacious room with kitchen, balcony and ocean view

maybe it was of the proximity to the lounge room, but i had no issues with wifi

the gym was extremely well equipped with a beautiful view over the pool and the sea in the distance

the food for breakfast and dinner was delicious, vibrant, fresh and interesting

the room (apartment with kitchen and sofa) quite big, with new furniture, very comfortable and cleaned every

spa was nice but really just sauna and changing facilities basic and very small

the location of their spa is rather strange - one has to go outside to reach it

the spa was disappointing as the water was cool and the saunas were only male or female

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

the water pressure in the shower was great, and it was magical to see the stars directly from the parking lot

the spa was excellent value and facilities especially the couples private package.

spa & pool are fabulous, water in pool is warm

the spa was limited due to covid

various places like pool bars and spa and other things to hang out and try

the spa is just wonderful, the outdoor pool is lovely and warm

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

the views the location the food the sea not many kids

refurbished good tv options and wifi airplay etc clean

breakfast was good, varied and enjoyable

could not get the wifi to connect on our phones

enjoyed the hotel it was real great for 3 star hotel in terms of location breakfast rooms, it's a specific

right on the beach clean, modern room. wifi good.

the hotel is in a fantastic location on the beach. step out the pool door onto the sand

the beach is so close the wifi can still be received

(free private parking