so they advertice with spa, but the spa was not possible to use brcause of the cold

location , nice vibes , beautiful rooms , stunning swimming pool , restaurabt is great to have a drink at sunset

we had bad weather, so we really needed a car, and tenerife is known for traffic and little parking options

breakfast was delicious every morning, and the staff were extremely lovely

she told us we could drink everything however, we did not find any bar, kitchen or area where to grab

massage for a spa hotel not possible to book

spa team made a couple of errors with my booking and didn't check in for any injuries or concerns

and helpful, the restaurant was very good and offered personalized options, and the sauna and spa facilities

location over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and

many germans as very german oriented, hotel and spa is working with mayer health centre

great sauna/spa area, they heated it up for me after closing time, gracias!

everything in the spa needs to be booked a couple hours in advance and you can t just use the facilities

plenty of free street parking, coin laundry

indoor pool was great we had it to ourselves when we were there

pool was clean, big enough and heaten up by the sun in june

pet friendly we will definitely be back and so will harvey also have to mention the gorgeous spa and service

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

i stayed in 4 hotels in tenerife and this one i liked the most. the spa was also very nice.

they have a good spa area and a little baby gym where u can use some stuff

enjoyed the spa facilities

secure site with electronic gate, car parking and beautiful barbecue and lounging

could do with some more kitchen items - cutting board, dish rack.

the kitchen has all the amenities and it was wonderful that the room was pre-heated upon arrival, as it

but in the living room and kitchen it is fast and reliable

although there is no network coverage, the wifi is reliable

room very spacious and huge comfy bed

wifi connection isn't bad, but the system to connect to the wifi is not really friendly

didn't know that there is a restriction of 2 devices per wifi code and we're wondering if this was necessary

the kids scream and laughter woke us up by 8:00

no tea/coffee facilities in the room. mini bar was not working. everything in it was warm.

pool, parking, super helpful staff

the room, the cleaness, the hotel design amd plants and the gym

wifi was good

was at walking distance: grocery shopping, the city center with loads of restaurants, the public pool and even

one lady behind bar who was particularly friendly and helpful (unf did not get her name - dark curly hair and

didn t like that you had to pay for padel, the extra spa costs and that there were often no seats in the sun

weekend time gym and spa have stupid program form 10-18

nice spa and free yoga and pilates lessons.

there s a spa which has its own indoor pool and you can get treatments

main culture areas as well as bars and restaurant areas( within a few mins walk ) hotel room was spacious and

wonderful spa and training facilities

room spacious and silent, equipped with all you need

a kilometre walk into town centre. spa area towels not always there

facilities the location the spa and jacuzzi and sauna and the staff

a relaxed hotel, the staff are friendly. spa and mini gym - very good.

the spa was great

not a spa hotel and no swimming pool but great for shopping and siteseeing

is missing a gym and pool, which would be expected from an nh in the downtown

5 star service roif top bar added bonus

location, wifi, dog friendly.

only no sugar lemon in infinity pool would like in all bars for people with diabetes

lunch/ snack menus at pool bar unless you were all inclusive very outdated, tired property

buffet dinner and breakfast were well presented, wide choice, and very tasty

great selection of meals including breakfast

free wifi

spa and the gym should slightly improve, just because it looks a bit outdated

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

spa could be better but we still had a nice time there

we also had a relaxing massage at the spa by eric which was great

large part of the spa didn't working due to water problems and the lady there spoke just spanish

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

spa is lush, as is the food (and unlimited sparking wine at breakfast

in a nice spa hotel like yours you could provide bathrobes free of charge, that would be really convenient

not a single fault regarding hotel all staff lovely and helpful the spa is absolutely beautiful and the views

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

who likes massages, i can recommend the aroma spa nearby

no parking - difficult even to drop off limited spa facilities

the spa area was closed due to covid even if it was advertised as open before booking

location, friendly staff, clean room and fantastic food selection for breakfast and dinner

wifi was terrible

spa was nothing special in our opinion, just inside pool with a few showers

you need: a great staff a nice pool an amazing buffet a nice view a peaceful hot spring and spa area the area

the spa was

spa on the top floor has a surcharge and should (in our opinion) just be included in the room price

loved the spa and the fact it was included in my room price

free spa access zone is quiet and cost

the staff are really great..the spa facilities were excellent.

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

everything was great ! people make this place amazing. the garden and spa make it unique.

room was very well appointed with plenty of wardrobe space and drawers - not always the case in hotels

size room with sea view, large hydro spa bath in room

and the beautifully prepared food ,both at breakfast and dinner was mostly cold

comfy bed. lovely view. lovely pool

the bar area was a bit clinical and under used

nothing of note. would be lovely if the bar/cafe on the rooftop bar opened an hour earlier.

breakfast is reach however the same every day

one uk channel on tv for nighttime but not a big deal pool slightly small

snack bar outside for snacks and tea coffee and snacks inside at side of the bar

pool was rather small.

bar snacks available at a good price

there is a spa and even a ping pong table

that not suitable for english irish families who wanted to have a few drinks and enjoy holiday no kids aloud to

was an extra charge for a 7 year old child, the gym opens after 8am and there wasn t coffee available before

there is also a pool and a gym available - despite the central location, the pool area is quiet and it is great

pool area was also good, and the location excellent, right on the sea front in the centre of the

tiles dangerous coming out swimming pool. 2 accidents in our company during our stay.

is not a place for kids to play, just for small one, like 2 years old

great location, nice pool, good food, it s worthing the price

- the wifi connection barely worked

we traveled with two small kids and really enjoyed our 1 night stay at the hotel

great location & very modern, the spa is excellent

beautiful room, great food and the spa was fabulous

the gym and the spa are completely underground so the air is a bit claustrophobic.

rooms very spacious and clean

the spa is also absolutely worth it and a great place to relax

sauna and spa were both good and enjoyable

spa & jacuzzi at no extra cost

sauna and spa area

great breakfast, pool and spa pool

really helpful ,attentive, mainly oliver in reception and the housekeeping staff,also pedro in breakfast

the roof top terrace and pool was a great place to relax

at the outside bar area was poor why do waiting staff seem to have tunnel vision

also, the room service wasn't perfect

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

the manager fixed a problem for us immediately and there was an excellent singer in the patio bar which served

pool quite deep in most part of it

poor quality of cereal choice at breakfast (only 2, neither of which were tasty)

clean, comfortable, nice pool

food choice, food quality, pool dirty, sauna closed, jacuzzi doesnt work, rooms dated

pool is outside, but has glass screening which helped with warmth

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

of the dining not managed well esp breakfast was a shambles

great breakfast, nice terrace with sea view, swimming pools.

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

immaculate comfortable pool areas

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

the spa treatments were also exceptional would recommend you try

excellent food, and a huge choice at breakfast and dinner

very quiet and nice gardens, we sat on the bar verandah and watched the green parrots flying around

the range of lovely fresh and cooked food for breakfast was amazing

staff were very friendly especially the bar man david and the cleaning staff the hotel was excellent we would

no bar to buy a drink tea or coffee during the day.

place was great, lots of places to chill, a pool table, a swimming pool and even a gym

very comfortable, great location, breakfast and dinner available for a good price

no bar open on premises but value for money breakfast was lovely

spa is not for free (15 ), one has to pay a deposit for a towel at the pool as well (20 each)

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool

small spa in the hotel was a nice extra: they always have some offers for massages

the hotel has a spa and two rooftop pools

lovely staff, decor, location and pool

the pool is beautiful

we would welcome a room service (simple

there were some temporary drop off and ev charge places that we weren't allowed to use

alberto's bar round the corner for evening drinks and a pizza with a view of the sunset

you would have to send it to laundry to pay for it

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

parking is possible (but not guaranteed) directly in front of the property

the wifi was poor.

contrary to some dated reviews, a llift has been installed and there is parking available at 5 a day although

really nothing. the parking turned out to be easier than expected.

very hospitable stuff, nice city, comfortable rooms, very delicious breakfast!

gym for a hotel, more like a fitness centre

gym was excellent and whole place very clean.

wifi was working only partially

everything was perfect breakfast stuff ud83dudc4d

flawless wifi, excellent gym

spa is broken

nice place with 4 swimming pools and 3 jacuzzis, as well as fabulous breakfast and supper buffets

no kettle in the room and poor wifi reception, works mostly close to the corridor.

wifi not good around the pool area, couldn't get connected at times, also signal weak

large enough for all four of us with a balcony and perfect view on el teide, several pools that kids enjoyed

sauna not working and a spa area would have enhanced the hotel

breakfast could ve been better

there is no club room bar with premium wine/spirits/snacks

and b on arrival for 26 euro per person, well worth it great location, good selection of food at breakfast and

maybe not quite enough sun beds around the pool

big beautiful apartment, smart tv, spa bath, great views and gorgeous gardens, swimming pools

the power supply tripped twice when my wife was in the spa bath, and i was at reception desk

is a nice large lounge area with a seating area and table, plus a large balcony overlooking the pool and puerta

the grounds offer a good variety of activities - baby (heated) and kids pool in one area, adult only pool with

good variety of food, a lot of things to do with kids, very big rooms (around 50m2, for the same price in other

additional amenities such as spa and parking were very over

spa in option with limited offering the dessert buffet - need more local fresh fruits and the cakes

spa and indoor pool was not included in all-inclusive

am not satisfied with the opening hours of the gym&spa

-spa isn t included in the price you have to pay extra to use the indoor pool

fun mini golf course, padel courts, basketball courts and mini football pitch - plenty of things to do, it

room service did not even make any attempt to fix the problem

the food is excellent and worth taking both breakfast and dinner options

lack of wine openers available, had to go to bar with the wine bottle for 4 days

the hotel facilities are excellent, first class gym, beautiful manicured gardens, mini golf, tennis& paddle

it was also a quiet hotel with friendly staff + free wifi

there is a good pool, that is fun for kids

parking is a bit small for busy periods but there's lots of free spaces around so we always had

right from providing a sea view room on request to over all cleanliness, buffet (both breakfast and dinner),

the hotel is big so when it is fully occupied it causes some issues like hotel parking is full (but plenty of

we noticed a strong smell of cooking food in the room (the kitchen was on the floor below).

sufficient parking space

location, super kitchen, nice and friendly hosts

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

restaurant, nice spacious room, good wifi

spacious room with kitchen, balcony and ocean view

maybe it was of the proximity to the lounge room, but i had no issues with wifi

the gym was extremely well equipped with a beautiful view over the pool and the sea in the distance

the food for breakfast and dinner was delicious, vibrant, fresh and interesting

the room (apartment with kitchen and sofa) quite big, with new furniture, very comfortable and cleaned every

spa was nice but really just sauna and changing facilities basic and very small

the location of their spa is rather strange - one has to go outside to reach it

the spa was disappointing as the water was cool and the saunas were only male or female

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

the water pressure in the shower was great, and it was magical to see the stars directly from the parking lot

the spa was excellent value and facilities especially the couples private package.

spa & pool are fabulous, water in pool is warm

the spa was limited due to covid

various places like pool bars and spa and other things to hang out and try

the spa is just wonderful, the outdoor pool is lovely and warm

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

the views the location the food the sea not many kids

refurbished good tv options and wifi airplay etc clean

breakfast was good, varied and enjoyable

could not get the wifi to connect on our phones

enjoyed the hotel it was real great for 3 star hotel in terms of location breakfast rooms, it's a specific

right on the beach clean, modern room. wifi good.

the hotel is in a fantastic location on the beach. step out the pool door onto the sand

the beach is so close the wifi can still be received

(free private parking