location, ease of parking, style of room

paper towels in kitchen. garbage cans in kitchen, bedroom, living areas.

thought the price was a little expensive for the area and we were disappointed the bar was open until 11:00 pm

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

i loved the location, the staff were pleasant and the parking was free

gym and racquetball courts

pet friendly. close to relatives.

hallways had garbage and room service trays scattered all over

pool closed at 9:45........kids were bummed. so was i.

so that's a plus considering how many kids running around

very quiet. great pool/spa facilities!

there was plenty of parking for us who travelled from out of state

the bar closed early.

patio and restaurant gym pool all awesome

lack of broader shuttle service major problem due to out of the way location

the spa tub motor made plenty of noise but very little water was from the jets

great location for dinner theater and arboretum. nice to have spa open till midnight

i do wonder why the continental breakfast ends so early. some people enjoy sleeping later.

comfortable bed and central to chanhassen just off the freeway with good parking and variety of restaurants

fitness room equipment outdated or did not work

because of the pandemic we were given breakfast in a bag, to go

nice room, good breakfast. comfortable bed. got everything i need.

our kids wanted to go swimming

pool was a little smaller but it was great.

staff was amazing and so welcoming to us and our kids

planned everything for the bachelorette party and made the bookings, but was getting done at the spa last, so

some of the staff were rude the pool was close

while the hotel does not have a swimming pool, you can use the pool at the spring hill suites next-door

staff was very friendly and helpful!! and pet friendly too!!

the kitchen is very useful

restaurant was good (brunch buffet), 3rd floor bar was a little pricey, but we'll made drinks

chilly pool, spa broken

pay quarters on the laundry machines; various ice machines didn't work; cost of snacks was extremely high

the breakfast didn't have food options that were healthy

nice hot breakfast and the coffee is good also:)

pool wasn't open, but whatcha gonna do? darn covid19

also the hot tub has non working spa jets

pool, spa very nice. rooms ok and clean. clean despite a lot of carpeting.

like i said the pool & spa was under construction :(

easy access good parking

hotel states online that there is an onsite laundry facility and while i was greatly appreciative that the woman

of slippers for going to the pool, plus the swimming pool is rather small and it was packed with kids, not all

he was great when i called to confirm my booking and ask about the pet policy

i enjoyed the gym open 24/7

location, clean and comfortable,very good value, pet friendly, staff is courteous

the pool was full of kids! needs to have and adult swim hour

room service was great, as was the spa experience. it was a perfect in-town getaway!

the place is clean, spacious and has a warm, classy and cozy vintage feel

the spa is something else

the spa and it being more upscale

very dark rooms with poor natural light. the access to the spa has a separate access fee

if we were able to stay longer and the pool and spa were open!

everything, our favorite part was the spa pool at night looking over the city

rooftop spa area

did not have detailed information about overnight parking; when i called ahead to ask about local spa options,

we go for the rooftop pool (basically a hot tub) and the sauna