location, ease of parking, style of room

paper towels in kitchen. garbage cans in kitchen, bedroom, living areas.

thought the price was a little expensive for the area and we were disappointed the bar was open until 11:00 pm

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

i loved the location, the staff were pleasant and the parking was free

very quiet. great pool/spa facilities!

clean environment, wonderful staff and nice pool/spa/sauna

kids baseball teams everywhere

room service is only open until 11pm

kids baseball teams everywhere

the spa tub motor made plenty of noise but very little water was from the jets

great location for dinner theater and arboretum. nice to have spa open till midnight

kids enjoyed the pool, breakfast was great, and location was awesome

we appreciate that it is pet-friendly and brought our 2 small dogs with

made the reservation because i was told it was just across the parking lot from the theater we were planning

planned everything for the bachelorette party and made the bookings, but was getting done at the spa last, so

breakfast was great, staff was great, room was spacious and love the kitchenette area

breakfast, gym, desk, lighting, staff.

some of the staff were rude the pool was close

the fact that it came with a kitchen.

some high schools kids had the room next to me and were very loud in the hallway all night !

staff member that does breakfast was rude, impatient with kids( yelled at another guests child), she walked

pool was a little smaller but it was great.

the pool and weight room were very clean and neat

nice room, good breakfast. comfortable bed. got everything i need.

we like that the hotel is pet friendly , our pug loves it at your hotel

that it was pet friendly

says room service was a option clearly wasn't

clean, comfortable, great location, and pet friendly.

beautiful. in house restaurant and breakfast

chilly pool, spa broken

pay quarters on the laundry machines; various ice machines didn't work; cost of snacks was extremely high

the breakfast didn't have food options that were healthy

nice hot breakfast and the coffee is good also:)

pool wasn't open, but whatcha gonna do? darn covid19

restaurant was good (brunch buffet), 3rd floor bar was a little pricey, but we'll made drinks

also the hot tub has non working spa jets

pool, spa very nice. rooms ok and clean. clean despite a lot of carpeting.

like i said the pool & spa was under construction :(

easy access good parking

hotel states online that there is an onsite laundry facility and while i was greatly appreciative that the woman

to someone about getting a room with a spa tub and he told me the wrong room and then they didn t have any

location, staff, cleanliness, pool.

that it was close to many places...like valley fair, mystic lake casino, fast food places

comfortable bed. clean and quiet. breakfast was good but they need more variety to pick from.

pool was awesome nice for the kids

spa and hot tub were so low on water the jets sprayed in the air

on ceiling, doors didn't lock properly, spa was broken

the pool and spa were great

very close to mystic lake casino

it's not the fanciest hotel but great for the price and super close to the mystic lake casino

the spa and it being more upscale

very dark rooms with poor natural light. the access to the spa has a separate access fee

the place is clean, spacious and has a warm, classy and cozy vintage feel

for the price, i think the spa facilities should be included in the price.

the spa is something else

room service was expensive, menu was on the tv and food not worth the money spent.

good gym and pool with excellent opening hours. clean and good atmosphere

of slippers for going to the pool, plus the swimming pool is rather small and it was packed with kids, not all

lobby is beautiful, closer to where we were headed for the weekend and the kids loved the pool

he was great when i called to confirm my booking and ask about the pet policy