while it s normal for the spa and pool to be closed during the pandemic, the gym was also closed

hotel was advertised with a pool, but the pool wasn't open yet, which was a shame

lack of atmosphere, particularly in the evening. bar closed, no hub - bub.

wifi good for me the price was little high for a week night but i would highly recommend and

nice room, clean, various breakfast and close to the city center

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

good wifi connection as well

the wifi was terrible and extremely poor

there is a bar with good coffee where you can access from the hotel

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

bed was comfortable and the food i ordered through room service was better than expected

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

gym was nice and clean

we liked the bed comfort and the spa bath

very clean well appointed rooms. lovely breakfast.

parking and that's it.

we felt like in the clouds and, although we didn t realise when booking why this was an adults only hotel

breakfast wasn't that great, i suggest they add fruit to the breakfast plate

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

wifi was not good. didn t work most of the time.

decent rooms and wifi

helpful staff, clean and good wifi

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving

nothing really. well the wifi wasn't the best.

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

i was grateful you had a gym but a few weights would be great

leaving the patio door opened, she vacuums the duvet after doing the room floor arguing it had pet hair, they

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

breakfast was lovely and varied

the pool is fantastic, the garden is perfect

the pool area is absolutely beautiful with lots of loungers, you can also get drinks by the pool from

the breakfast is served at your table and it is delicious and beautifully presented

hot tub in the spa could have been a tad warmer

we had a great sunday night at the bar chatting with him

the breakfast could have been better - not a lot of fresh food.

before i had breakfast with my group, i woke up earlier and they didn t accept that i could have a cup of

breakfast was basic but plentiful

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this

30 staff friendly pool closed spa good but difficult to book

welness/spa is poorly equiped and expensive

location spa breakfast

the spa was not open when we stayed as we were out of season

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

room service never answered the phone when i called to order dinner.

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

a lovely restaurant bar beside hotel (castizo)

hotel had no restaurant or bar facility open

no restaurant no room service

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

very close to shopping malls and good fitness club

room service was absolutely unacceptable

spa is an extra charge of 20 per person

at the end of the stay we were charged eu 50 for spa services

was very cold at the main space at night

the spa was exceptionally expensive for a basic pool/spa/sauna

spa is just ok, didn't want to repeat, as a suggestion, request a room with a view, otherwise its

bad room service

no bar or restaurant on friday and saturday

mini bar fridge not working, shower broken support so you need to hold it with 1 hand

missed the hotel bar for a drink

premium wifi was not premium at all (10mbps)

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

the breakfast was outstanding, which is unusual in my experience

wifi

breakfast was amazing

exceptional breakfast! very fresh and delicious.

set in an awful area , it s adults only and go at your risk.

was very expensive vs the very poor customer service . breakfast was not as expected.

the hotel has clean and comfortable rooms the best you have pool

we didnt get a breakfast.

i love has pool and a nice decoration

wifi gave me trouble but was quickly repaired. great staff.

parking available, good breakfast, nice rooms, wifi. all perfect!

s not possible to get a coffee until 11 when the bar opens

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

the pool is small.

the gym is good and the sauna is available as well

the room service is super nice

breakfast was good, room clean and big, close to the park and subway.

wifi connection was rather poor

the nq bar at the spa and gym club was always closed, but i wanted to try something there

was fab very spacious and comfortable and all facilities in room excellent

spa and outdoor pool were not included in price

the spa facilities were closed due to covid.

room are spatious enough to double as an apartment and the staff are extremely helpful