the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

wifi was not good. didn t work most of the time.

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

good wifi and ok breakfast

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

there is no room service 24 hours !!!

no 24 room service

one of the plates in the snack bar was quite low quality for such a place.

we liked the bed comfort and the spa bath

very clean well appointed rooms. lovely breakfast.

the room service waiter was rude

breakfast wasn't that great, i suggest they add fruit to the breakfast plate

room service food was quite good

nothing really. well the wifi wasn't the best.

excellent room, comfortable bed, clean bathroom, enjoyable breakfast, good free wifi

the room was large, clean, comfortable. good desk. underground parking available. good wifi.

close to shopping center, good wifi. friendly stuff

the bar area was very comfortable

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

clean rooms and friendly staff, good quality hotel good wifi

room service never answered the phone when i called to order dinner.

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

no room service

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

the was no room service option either

the wifi speed can be improved

no wifi connection.

hotel had no restaurant or bar facility open

no room service, just a fridge with small amount of items

bar does not open at night and little choice for dinner

no restaurant no room service

room service was absolutely unacceptable

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

location, staff and gym facilities were exceptional

room was located near to a late night bar that is very noisy until 3 am

the wifi was terrible and extremely poor

also, it's a pity that the spa wasn't open

the spa facilities were closed due to covid.

the nq bar at the spa and gym club was always closed, but i wanted to try something there

spa is not included in the price and children are not allowed to enjoy it

room are spatious enough to double as an apartment and the staff are extremely helpful

hot tub in the spa could have been a tad warmer

wifi is working very well and we were able to use our computers efficiently for online meetings

breakfast was basic

hotel, great staff, continental breakfast was okay for us

despite being little unhappy with the noise from the bar (it s me really), they offered an upgrade to beautiful

and friendly throughout the stay (for example, i mentioned to the front desk staff there was no bar soap in my

room service is supposed to be 24 hours but when i ordered at 5am it's closed

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token

told me the sauna was not working (the sole reason i was staying far from downtown), and that the gym

room service was available and room had a mini bar also

the pool is small.

gym needs an overhaul. brill apart from that

great gym and nice spa, it s a place to come back

very good breakfast

no room service

wanted to have massage but the spa was closed

restaurant excellent, so was the spa and views from the 26th floor

room had a fantastic view and was clean properly, the breakfast amazing, and you must to try the spa at level

the spa was cool & the suite was exceptional

the hotel exudes elegance with beautifully designed rooms and top-notch amenities, including a spa and fitness

spa treatment was below average

spa prices and timing

no free access to spa area.

the staff , location , cleaness and the pool facility in hot summer

the pool is not properly for children

they dont have spa n massage

the breakfast was delicious with lots to choose from

super fast wifi

the decor is beautiful, very child friendly but not overrun with kids, room was spacious, spotless, and very

really impressed. spotless clean. fabulous food and drinks. lovely pool.

also i specifically chose this hotel for the pool spa features but no one told me it would be closed for

i also used the spa facilities, it had an extra cost but it was so worth it

wonderful spa facilities, very comfy beds and one of the best breakfast's i've ever had!

spa food cleaness

everything location room staff the spa is amazing and best thing

the message i sent asking about car parking and spa use went unanswered

staff were very friendly, with exceptional services from the doorman, the spa staff, and the restaurant staff

good location, super clean, great breakfast, cosy spa with gym and pool

the spa and sauna was free and booked easily from the application, they were incredible

spa and pool were welcome after the siesta

the gym could be improved

staff were welcoming and breakfast was well organised

very good breakfast

also room service wasn t available before 8pm and the woman at front desk wasn t that friendly

are spacious and comfortable, nice modern design, beds are comfy, room service is quick, stuff is friendly and

spa is not free

we tried the spa and used the front desk to book cars to restaurants and the airport with no problem

not ideal to access roof bar and spa from outside but not enough of an issue to spoil enjoyment.

lovely staff, perfect location. exceptional spa and rooftop bar and restaurant amazing

very beautiful and modern hotel with great facilities (the spa is very enjoyable) - very central location -