in spa is fantastic

but receptionists, the waiters, the spa attendance, all superb

staff doesn t speak english, we had trouble understanding them and ordering the breakfast

very close to shopping streets, good breakfast, nice rooms and smileing staff

location , the rooms and beds ,pet friendly, restaurants and the service was superb, everyone at the hotel make

the room service people were truly kind & helpful in anyway they could, which said a lot about their

the bar (with local cocktail) was a highlight

the rooms, noise, gym, breakfast.

the gym was not available

are well decorated, breakfast very nice, top floor pool was nice in summertime, massage at the spa was amazing

i only wish i had more time to enjoy the spa and the rooftop terrace with the pool, but unfortunately it was

the hotel is superb fabulous location and the most stunning roof terrace an amazing spa could not have asked

wonderful breakfast and spa facilities

only issue we had was that we hadn't been informed that their spa was out of service as it was being renovated

the spa is fabulous !

is great for a city pool and better than being rooftop, sadly we didn t have time to use the spa but it looked

this is not applicable to my amazing experience at wellington hotel and spa in madrid!!!

love the spa and pool outdoor and

the spa facility was brilliant, very relaxing

never saw the bar open at night time

also laundry close by

free wifi

wifi was really bad.

though all the bottles in the mini bar were to open with one

i tried to find out, but doors to the spa was closed at all times

the facilities advertised i.e - spa were not working

breakfast service could have been more attentive

we were offered a room on a different floor for the kids which we would have preferred not to

poor choice at breakfast and slow

the spa lady is very nice, but her massage is not good at all (spanish lady) i guess the messure should

fitness suite was small and minimal and was situated right next to the reception desk for the spa and sauna area

guests to pay for the spa in such an expensive hotel is a bad joke

we used the spa and the massage and jacuzzi were great

had a massage at the spa and the massage table was rickety and very narrow

offerings presented ala carte breakfast, pool and spa are fantastic and open 24 hours, it is a beautiful property

i really enjoyed their spa

quality in all details from furniture to bathroom-fittings, and small but lovely spa with swimmingpool and

special mention for lap pool, gym and spa facilities which really enhanced the experience

the spa and amenities were extremely clean and tidy

we had a room with spa and terrace which was great

we had the room with terrace and spa - perfect

there is a terrific bar and cafe under hotel street level

the pool and the room.

if i'm honest it was a little pricey i would say, especially if you include the breakfast.

very friendly staff, pretty and cozy rooms with good room service.

personnel, location, bed, shower, great breakfast, superb lounge with swift wifi to work at large tables with

there are mosquitoes in the room, my kids got bitten.

when traveling with kids it's not nice to have your children see you in the shower

loved that they accommodated our family of 4 with bunk beds for the kids

the property is needs a little refurbishment the spa is small but still worth every cent

the saunas in your spa weren't turned on

breakfast was great concierge so helpfull staff great food delicious love the marble floor on

the door man was also so welcoming and helpful as were the bar and restaurant staff

big rooms, clean bathrooms, rich breakfast

the wifi connection was great and the chrome cast option for the tv was a perfect bonus

breakfast was amazing with tons of choices, and the restaurant totally nailed it in terms of menu,

i ordered food twice from their restaurant - room service - the food was nice price/quality and the kitchen

nice bar on 1st floor

very very old. old bathroom, old kitchen. the main stairs always dirty

the breakfast buffet was excellent, but the a la carte breakfast was disappointing

breakfast excellent - great choices.

room service. pool. main restaurant. door service.

room service. pool. main restaurant. door service.

breakfast service is not good to us

i had a spa bath in my room which was the reason why i booked it and it was amazing

looked at the room service menu and it seemed dear for what was on it

elevator did not work for 4 days we had to climb 4 floors with suitcases and kids few times a

made it very convenient to leave the kids sleeping for a little longer

plenty of bed room for the kids