welness/spa is poorly equiped and expensive

the spa was not open when we stayed as we were out of season

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this

spa was very nice and relaxing, also the views and the green surroundings

location spa breakfast

was very cold at the main space at night

spa is an extra charge of 20 per person

the room for my husband's birthday (for a payment) and offered more treats the jacuzzi at the spa the beautiful

in winter it was quiet so we had the spa all to ourselves

spa is just ok, didn't want to repeat, as a suggestion, request a room with a view, otherwise its

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

breakfast was the best we

the breakfast is served at your table and it is delicious and beautifully presented

loved the art and style, the variety of spots to chill out by, the awesome pool, ease of check-in, balcony in

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

very friendly manager and breakfast room staff

breakfast was amazing

the breakfast was outstanding, which is unusual in my experience

breakfast was sumptuous

breakfast was delicious and filling

hot tub in the spa could have been a tad warmer

hotel, great staff, continental breakfast was okay for us

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

wifi is working very well and we were able to use our computers efficiently for online meetings

despite being little unhappy with the noise from the bar (it s me really), they offered an upgrade to beautiful

room was located near to a late night bar that is very noisy until 3 am

good wifi connection as well

comfy, friendly staff easy good wifi so work was smooth

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

there is a bar with good coffee where you can access from the hotel

good spa facilities. decent facilities.

gym could use some improvement.

good location to explore the surrounding countryside, great covered swimming pool .

there is a pool, but we didn't get around to using it

even had a gluten free section, movie room, fireplace, walking distance to a small playground for kids, gameroom

while it s normal for the spa and pool to be closed during the pandemic, the gym was also closed

hotel was advertised with a pool, but the pool wasn't open yet, which was a shame

it is a classic hotel with good size rooms and a beautiful pool

seasonable swimming pool

the swimming pool is 25m long and you can enjoy a

we liked the bed comfort and the spa bath

the room service waiter was rude

we felt like in the clouds and, although we didn t realise when booking why this was an adults only hotel

when we arrived into our room found the room service options were fascinating, which included a range of

private parking, blackout curtains, barely even any interaction with the staff needed

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

property claims to have a sauna and gym

there is no room service 24 hours !!!

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

nt use any of the spa facilities so cannot rate them

that the spa wasn't open during the week days only on weekends

spa was a bit of a letdown

lunchtime menu was limited. spa was not open all day every day.

spa was closed during the week. only open at weekends

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

wifi was not good. didn t work most of the time.

good wifi and ok breakfast

spa was superb, staff really excellent, and location perfect

from walking around this historic wonderland, i thoroughly enjoyed the extraordinary underground spa and massage

the staff are extremely kind, the spa was in a cave, clean, and relaxing

the spa facility was excellent and reasonably priced

do have remotes) anyway, this didn't spoil any of our stay though, and we will return to hotel spa la casa

we paid for the spa which seemed expensive at around fifty euro but ended up having it all to ourselves for 2

was understaffed, we wanted to use the spa but impossible to make a reservation, no body picking up spa

of things in the spa area that need addressing

not to have the spa area available for all guest or a pool area outside the spa .

wish we could have stayed longer and made use of the spa and swimming pool.

despite the building being quite modern it still has great style and the spanish feel

breakfast was great, and we loved the swimming pool

free parking, unforgetable view to the old city, comfortable, clean and large enough room, good wifi, comfortable

free car parking

room service for food, hot plates do not have covers so they arrive cold

excellent room for 3. nice pool. very quiet hotel with air condition.

they allowed early check in as the hotel is huge and has many

size room for 3 people very clean nice clean pool with bar area regular bus service down to the aqueduct and

size of our triple room was more than adequate and we had a nice view looking over the swimming pool

the bar and lounge area were comfortable

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

clean rooms and friendly staff, good quality hotel good wifi

no room service

lack of room service after 11pm (arrived at 11.05...)

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

s not possible to get a coffee until 11 when the bar opens

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

no wifi connection.

room are spatious enough to double as an apartment and the staff are extremely helpful

the nq bar at the spa and gym club was always closed, but i wanted to try something there

also, it's a pity that the spa wasn't open

was fab very spacious and comfortable and all facilities in room excellent

spa is not included in the price and children are not allowed to enjoy it

room service was available and room had a mini bar also

told me the sauna was not working (the sole reason i was staying far from downtown), and that the gym

clean and nice room. very nice gym for a hotel and sauna. garage was perfect for my big car.

good staff, bar food was ok. rooms very clean. gym was ok

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

although spa is closed (covid) it could be better maintained (clean, cut hedges, remove

spa is small

the spa wasn t good enough comparing the rest of the quality theyve got in that hotel

spa was nice but the floors and furniture were worn out and needed some care, possibly grout

the spa area

restaurant excellent, so was the spa and views from the 26th floor

the spa was cool & the suite was exceptional

wanted to have massage but the spa was closed

that spa was overpriced. 30 euros for 45 minutes.

the spa was a bit overrated in my experience, so i probably won't repeat that

wifi a bit intermittent

the breakfast was good, but there is no room service at the breakfast time, we wanted to order just coffee in

room service food was poor value for money and there was no price guide for the mini bar in our

flexible room service, tiny teapots, not enough bins in the room or english tv, no breakfast before 8am

very slow wifi. the same breakfast every day.

they dont have spa n massage

the kids loved the hotel due to the music theme

wish the price of drinks at the bar could be comparable to the local bars but it is the same with any hotel

the room was spectacular, the pool and lounge area was perfection, the gym facilities and the overall hotel

the bar and lounge was very comfortable with good food and drinks

no free access to spa area.

spa treatment was below average

spa prices and timing

to be peaky, at the bar, the bar tenders had no idea how to make gin tonics, but we drank anyways

to book our reservation for barcelona to avoid the hassle at the metro,breakfast buffet amazing pool& bar also