location, rooms and pool

was pleased there was wifi available

enjoyed several meals by the pool

issues with the wifi for 1 day but the staff did get it worked out after a couple complaints

the pool could use more maintenance

food was great at restaurant and the pool was very clean, well maintained

the pool was nice and the food we had at the restaurant was delicious

power went out for over 24 hours during our stay (and the wifi along with it)

nice bungalows, eco-toilets & temazcal sauna community kitchen

nice communal kitchen

the communal kitchen, the sauna and the gym wouldn t be in service, many items from the restaurant were not

the communal kitchen was wonderful

it was deafeningly loud and, ironically, only provided power to the spa and common areas for the student group

loved the temazcal and the breakfast

really enjoyed their typical guatemalan breakfast as well

cafes are a 15-minute walk away, it was frustrating that the staff refused to provide any after breakfast ended

super clean / nice breakfast / friendly staff / lovely garden

spa was out of action, you had to pay for the sauna

on the water with a view of the lake, very clean, comfortable room, wifi, lots of amenities like boating, jacuzzi

great breakfast included and free drinking water

breakfast was really generous and the evening meal delicious

the wifi was bad, but this seems to be the case across central america

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising

location, super friendly owner, private parking space which was included in the price

it's clean property where every thing pretty nice but i wouldn't think the pool/jacuzzi is super clean for

swimming pool, sauna, jacuzzi, free water

outstandingly managed property with a large span of gardens, a great swimming pool, and breathtaking beach from

the kids enjoyed the pool

the kids enjoyed the pool

the kids enjoyed the pool

the pool is fantastic for kids

the place being so awesome i wished there was a spa pool

and the pool is such a nice added plus

beautiful gardens and pool

stayed many times, the remodeled the kitchen which as complete before but now is even nicer

didn't get to use the sauna or pool but come on, what a bonus

i stayed in the beautiful new a frame with pool

around pool (and my room next to pool), wifi was sometimes a bit too weak or lost.

we loved the pool, jacuzzi, and sauna and privacy of the cabins

very friendly staff, enough parking space

stayed at the rooms at the back, nearer the road and pool and they were kinda dark and stuffy

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

breakfast is provided at a low cost and is delicious

wifi is ok - video might need to be off on zooms though

there is no breakfast provided and/or available in the morning

the third was a verrry weak wifi connection

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

spa was not 100% functional and sometimes food would take too much time to arive

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

there is a bar right next door which has loud music / karaoke / open mic although it does close at 10pm the

the pool could use an update. it wasn t very inviting to swim in.

the common area is good they had music from 5 pm to 10 pm they have a bar the view is marvelous

had no wifi for the first night and then the second night only by the kitchen in the common area

wifi only works in the lobby

friendly staff, great amenities like yoga and free breakfast

and her staff are amazing, super delicious breakfast and restaurant on site and the most amazing lakeside location

clean, staff very helpful, parking available, good traditional breakfast.

clean, staff very helpful, parking available, good traditional breakfast.

there is even a window to let the lights in - the breakfast is very basic ( eggs or pancakes) -the toilet

all good but breakfast in the room was nice

- the staff is really helpful - the free parking

nice and hot pool

breakfast was so delicious! the hotel is beautiful and close to amenities.

delicious breakfast! the rooms where clean all the time!

the rooftop pool is heated (

terrible wifi. couldn't do my online class from the room.

also there are spa treatments like sauna, massages, hot tubs and swimming stops

the wifi capacity is not strong enough to stream the music for the bar and also be reliable for guests

breakfast included the food served in the restaurant is quite bad no room service the beds are extremely

wifi

the bar is a steep stair climb from the water and there is no drink service in place for guests who are

lack of wifi but also appreciate the opportunity and intention to stay offline and be present

wifi was good - just not in the rooms

english is main language as bar area staffed by travelling volunteers

wifi is only available in the co-working area.

yoga lessons in the morning and chatting replacing wifi were the 2 icings on the cake

there is no spa in the hotel. and the low-level massage by an external source

pool hour

also the wifi doesn t work in the rooms, only the communal areas

wifi was a challenge

view is spectacular and there is a lovely swimming pool and jacuzzi to soak in after hiking all around and going