good wifi

i asked for an early check in, and they did all the best to provide it

the breakfast was lovely/ huge variety

modern facilities, meticulously clean, comfortable beds, excellent breakfast

the hotel has a wine bar where you can relax after a tiring sightseeing

breakfast was amazing, as was the host

breakfast was too formal, more like a bed and breakfast than a hotel, buffet-style

the included breakfast was to die for

wifi connection in the main house was good, but in our room it was weak and dropped out often.

good wifi

if one is looking for a mass-market hotel or a spa vacation this would not suit them

we did not try the outdoor swimming pool (february) but walked round the spacious gardens

a lady who was knitting in a room, was quite unfriendly at our requests to purchase items at the bar at night

the wifi can be a challenge

apartment but the door to it was locked so i asked if i could have the key to wash some of the kids clothes and

they also offer spa treatments which are a real treat

spa is incredible, the setting is beautiful and the staff are friendly and welcoming

spa was wonderful

day spa is

the spa manager, catia is on another level altogether; she is an outstanding, intuitive, holistic

rooms are large, bed is comfy and linens are spa quality

wifi in the room was miserable, the connection was very poor and slow

deep in sintra and 10m distance from the best bar in sintra - casa do fauno

plus, there's a cool, medieval bar nearby, which is a fun bonus

secure parking is available just 80 meters down the road and connected by a path to the properties garden

spa did not open until 9am

great breakfast with loads of options, the spa is very good and the hotel view is amazing

modern luxurious rooms! excellent facilities! also used the spa and that was wonderful

the staff could work harder and faster;) the woman from the spa talked on the phone for 10 minutes while we were

keep the pool and spa open until 8 pm

small kitchen / living room

the view from the pool towards sintra is quite special

we were told we couldn’t use the kitchen, despite what our booking said

covered parking was a bonus

there is also a well-stocked honesty bar with all the goodies you might need upon arrival

spacious room with very comfortable beds

an amazing resort in the middle of a green park. great for golf lovers, spa and pool.

and we had the best spa treatments we have both had, on a global scale for a very long time

the sauna in the spa area is a bit old

free access to the spa that includes a very large pool

we also enjoyed the spa and indoor swimming pool

we had an amazing short stay and fully enjoyed the pools, spa circuit and massage

pool in the spa had cold water instead of warm water, didnt have many cables to charge the

zero swimming pool is pointlessly cold and if you're going to ask people to use towels from the spa reception

great staff, good room, food was good, spa area was clean, kids play area is a godsend

spa like wet room

the breakfast is indeed sublime and have a nice glass of wine by the pool at the end of the day is something

the pool and the garden are perfect to

pool was a little smaller than expected and the hot tub was out of use but it didn't really affect

property, clean, quiet, modern, spacious rooms and nice spa/pool/gym/hot tub/pool table facilities

the spa wasn't available as yet

t say i disliked anything but i would suggest maybe music at the pool, bar and restaurant

would have liked to have kitchen facilities available; my wife and i like to cook together, and that is not

pool enormous but cold

cold food and pastries, we had breakfast on our balcony on a couple of occasions and also had room service at

window isolation didn t keep room 217 warm enough for kids. youngest has a cold.

pool and sunbathing area, location

bedsheets looked used. no water in room or small treats. put me in room next to kitchen?!

very nice and comfy hotel with great food, nice pool and playground for kids.

came for work and needed to work a lot while staying, but the wifi in my room was not working; the staff just

i would advise not to take it, but go to nearby banyan tree spa coffee, where you can get really good coffee

you should tell guests about your partnership with the spa across the road

breakfast, room, staff, pet friendly, bar, everything.

for discovering lisbon, sintra, and cascais — and you’re just steps away from the famous casino estoril,

one evening, we indulged in room service, opting for the lasagna, soup, and dessert, which turned out to be

spa area amazing

top servic level top location top spa facilities top swimming pool

outstanding hotel. impeccable service. the spa is out of this world as is the breafast buffet!

the elegant outdoor pool, the spa massage pool and the breakfast feast both included in the room price, the

we used spa and it was an excellent

wifi was very sporadic, had to re-sign on each device each time we returned to the hotel the spa facilities were

ac quiet when needed, all facilities that we used lovely - the breakfast buffet, the bar, the spa and the pool

there is a spa and also a lovely sun trap swimming pool terrace

the workout and spa facilities was a nice bonus

there is a spa on site and a swimming pool beach across the street and walking distance to the casino

also loved the spa and the breakfast was great

spa was not open.

great hotel, good location, roof top pool, great spa and breakfast.

last, the spa is unique and super

spa is amazing, beds are so comfy

spacious and comfortable room with amazing ocean view

spa was closed due to covid-19, not the hotels fault!

the room, spa and breakfast area there is not much else

very comfy bed and spacious room and bathroom

spa is quite small (especially the indoor pool)

pool & spa areas were very clean & well maintained

pillows spa services was amazing

the spa area was relaxing and easily accessible

spa wasn t that well thought out

rooms, the decor and the staff, the food and the extras such as pool, spa and sauna top

good spa but no gym

the spa is something amazing too

the spa treatment was

spa at this hotel isn t really a spa but treatment was great

provide better gym facilities there is a spa but no gym otherwise great hotel highly

spa was

food excellent and spa lovely

facilities are beautiful and the plunge pool inside the spa was a treat

opening time of spa was too short

loved the gardens, the service was super friendly and the suites are spacious, luxurious and comfortable

and spa area is good as well

spa and sauna is great

hours are very short, we wanted to have a relaxation after the long day of excyrsions, but the spa is closed at

the spa treatments are overpriced for my taste

i also had a superb massage at the spa which was good value for 50

wasn't informed, before check in, regarding the spa that it was on reparation

upgraded to pestana cidadela and this review reflects this hotel: the staff was very nice, the spa and the

it was disappointing that the spa and jacuzzi were out of order

spa and toilet could have been a bit cleaner and in general looks like the all hotel will need a

the gym needed to be updated and some of the spa was unavailable.

low season it would be good to have a bigger indoor pool as the spa pool was pretty busy and quite small once

our room was spacious, elegantly designed, and impeccably clean with luxurious linens and a comfortable bed

it's luxe in so many ways--a deluxe room & its bathroom are very spacious & clean; bed is very comfy; breakfast

pool in the spa was cold and the area around it needed to be clean as there was mold on the tiles

gave 10 to the staff because we felt that, despite an unbelievable incident with a spa attendant trying to refuse

if there was a spa it would have been more like a 5 star experience

is no spa or sauna

putting us and our kids 3 floors apart (it was fine they are old enough but still

the pool was amazing to relax at and be right beside the sea

drinks in the bar were a little pricey and small

spacious, beautifully decorated room

everything; the staff 5++, the calm, the cleaniness, the food and the spa areaud83dudc96

the spa and inside pool facilities are excellent, the outside pool looks good but the weather wasn't

spa and massage services were excellent

grill at poolside, salt water pool outdoors and warm sweetwater (12m)indoors close to gym and spa - altogether

it’s a private company 10 euro or 2 people for 15 euro but on the plus side you got to use the spa facilities

spa closes too early on the weekends and not all services are available.

spa was closed on saturday afternoon and all day sunday.

to use the gym (which is in spa area) you have to pay additionally.

staff was amazing, especially the lady in the spa - lovely

are great and the staff are incredibly friendly and helpful, especially the reception and spa staff

the spa was lovely as was the delicious food cooked to perfection

very comfortable after a day of work, chill out by the pool or spa and do some food hunting

everything about the hotel, as the room is modern, spacious and very comfortable

the collection is beautiful, the room view, the pool, the spa everything is brilliant

great breakfast too :) i strongly

breakfast was amazing pool view is breathtaking staff,especially george were very helpful

but i also tried to imagine how it would work for older people or families with young kids

bar was not open for the evening on arrival due, we discovered to staff problems (but it was out of

free parking

the spa is small but cosy, when there are not many people

there is also a nice spa for guests with a heated indoor pool and sauna

and beautiful spa could be a little better the room with the sea view is amazing, so is the breakfast thanks

staff friendly and helpful, breakfast was perfection and location and view stunning and spa area and massage

also shampoo and shower gel in the spa