i would advise not to take it, but go to nearby banyan tree spa coffee, where you can get really good coffee

you should tell guests about your partnership with the spa across the road

pool was very small and pieces help falling off the wall

breakfast and lunch at the poolside bar were really goid

everything was very clean and the wifi was spotless

spa is amazing, beds are so comfy

spa was not open.

the top floors, with the spa area are amazing and the restaurant at the top deck offers not just an amazing

also loved the spa and the breakfast was great

room, spacious balcony with a superb view

we used spa and it was an excellent

the access to the spa was an additional bonus that we were not expecting and a great place to relax during the

wellness and spa and the breakfast are amazing

spa area amazing

spa was perfect

spa

the workout and spa facilities was a nice bonus

ac quiet when needed, all facilities that we used lovely - the breakfast buffet, the bar, the spa and the pool

wifi was very sporadic, had to re-sign on each device each time we returned to the hotel the spa facilities were

the young lady in the spa was fantastic, such a lovely relaxing time

liked the decor and ambience of the bar and hotel in general

the buffet seems really expensive when you consider the good bar food earlier in the day

the location of the hotel was really good for the beach, restaurants and golf courses

2 adults and 2 kids

the breakfast was a good choice of food and fruits

the pool in the spa was warm at best and there was not a hot tub.

spacious and comfortable room with amazing ocean view

spa was closed due to covid-19, not the hotels fault!

spa is quite small (especially the indoor pool)

the room, spa and breakfast area there is not much else

hours are very short, we wanted to have a relaxation after the long day of excyrsions, but the spa is closed at

gym and spa are rather small, but clean and up to date

the spa treatments are overpriced for my taste

spa and sauna is great

hotel with spa facilities and a lovely buffet style breakfast

pillows spa services was amazing

the spa and pool looked very nice but i did not use it on this occasion

the spa treatment was amazing by johan and the front desk staff and breakfast hostess were friendly and

pool & spa areas were very clean & well maintained

the spa area was relaxing and easily accessible

is no spa or sauna

if there was a spa it would have been more like a 5 star experience

only thing i would really fault is the rather weak wifi, in some public areas but also in our particular room

loved the room, the view, the service(concierge) and breakfast, pool area

everything was great - staff, breakfast, location, comfortable bed and views from our room.

sauna/spa facilities need a little updating to bring them in line with the rest of the property

the gym needed to be updated and some of the spa was unavailable.

wasn't informed, before check in, regarding the spa that it was on reparation

probably having the spa and the business center checks out the boxes for the four-star rating, but this definitely

upgraded to pestana cidadela and this review reflects this hotel: the staff was very nice, the spa and the

spa was closed on saturday afternoon and all day sunday.

the spa was also nice with an inside pool (for colder/rainy days) and the massages we had were very

to use the gym (which is in spa area) you have to pay additionally.

staff was amazing, especially the lady in the spa - lovely

really a negative but it's a shame that the indoor pool/gym/spa is privately owned

we enjoyed the spa services as well

provide better gym facilities there is a spa but no gym otherwise great hotel highly

the spa is something amazing too

the spa treatment was

spa at this hotel isn t really a spa but treatment was great

the spa and inside pool facilities are excellent, the outside pool looks good but the weather wasn't

staff (thank you for champagne for my birthday celebration) beautiful view from the room, great spa and swimming

grill at poolside, salt water pool outdoors and warm sweetwater (12m)indoors close to gym and spa - altogether

spa and massage services were excellent

everything; the staff 5++, the calm, the cleaniness, the food and the spa areaud83dudc96

low season it would be good to have a bigger indoor pool as the spa pool was pretty busy and quite small once

is a lovely hotel clean friendly staff good breakfast and lots of outdoor space including a children s park

it's luxe in so many ways--a deluxe room & its bathroom are very spacious & clean; bed is very comfy; breakfast

our room was spacious, elegantly designed, and impeccably clean with luxurious linens and a comfortable bed

gave 10 to the staff because we felt that, despite an unbelievable incident with a spa attendant trying to refuse

food excellent and spa lovely

opening time of spa was too short

loved the gardens, the service was super friendly and the suites are spacious, luxurious and comfortable

facilities are beautiful and the plunge pool inside the spa was a treat

spa was

limited hours of the spa and pool facility

spacious room with very comfortable beds

an amazing resort in the middle of a green park. great for golf lovers, spa and pool.

room was spacious with a nice balcony and the bathroom was very large with a separate shower and bath tub

free access to the spa that includes a very large pool

the rooms and facilities lack the refinement and attention to detail expected from a resort & spa hotel

great staff, good room, food was good, spa area was clean, kids play area is a godsend

also the spa facilities need to better be explained to guests

zero swimming pool is pointlessly cold and if you're going to ask people to use towels from the spa reception

spa hotel with a beautiful garden with several pools

spa like wet room

planning to work during the trip so good internet was very important, not only did they have good wifi, they

amazing home-cooked breakfast and dinners

delicious breakfast

the breakfast was fresh, delicious and so plentiful, with gluten free options

are great and the staff are incredibly friendly and helpful, especially the reception and spa staff

the spa was lovely as was the delicious food cooked to perfection

everything about the hotel, as the room is modern, spacious and very comfortable

very comfortable after a day of work, chill out by the pool or spa and do some food hunting

the collection is beautiful, the room view, the pool, the spa everything is brilliant

e lady running the kitchen) on the restaurant side

many kitchen cabinets, but no kitchen sink, hardly anything there but 2 coffee cups and a kettle

bar was not open for the evening on arrival due, we discovered to staff problems (but it was out of

kitchen was not equiped, bt for us as we stayed for short it was not problem, for longer stay maybe

free parking

we did not try the outdoor swimming pool (february) but walked round the spacious gardens

if one is looking for a mass-market hotel or a spa vacation this would not suit them

around the building there is a beautiful garden with a swimming pool, but we were there in early december

think we were given one of the worst rooms in the hotel, with a view of the kitchen roof and a wall, rather than

living in a gorgeous huge room in a beautiful estate with world-class gardens and a huge pool

breathtaking palace full of history, attentive and knowledgeable staff, nice spa with private feeling, romantic

spa is incredible, the setting is beautiful and the staff are friendly and welcoming

the breakfast is quite good and the spa amazing (only massages available at the moment) i loved that they have

the spa treatments were some of the highest we have encountered on our travels which was disappointing,

they also offer spa treatments which are a real treat

good size of the room, great view for city center, big towels, comfy bed and pillows, good wifi connection,

no bar for drinks.

the breakfast was lovely/ huge variety

hotel offer free mini bar and coffee machine in the room

good wifi

rooms are large, bed is comfy and linens are spa quality

there is a cool medieval celtic bar next door as an added bonus

secure parking is available just 80 meters down the road and connected by a path to the properties garden

the wifi is not working in the rooms at all, it works a little (but very unstable) in the reception

especially dinah who went over and above to help us lovely relaxing hotel with peacocks and good bar next door

very comfortable with a mini-kitchen and period decor

breakfast was too formal, more like a bed and breakfast than a hotel, buffet-style

the water pressure was low at the bathroom tap but great otherwise (kitchen and

groceries, laundry and shops are all at an easy walking distance

breakfast was amazing, as was the host

keep the pool and spa open until 8 pm

the staff could work harder and faster;) the woman from the spa talked on the phone for 10 minutes while we were

great breakfast with loads of options, the spa is very good and the hotel view is amazing

pools best for children, one in the spa more suitable for adults

modern luxurious rooms! excellent facilities! also used the spa and that was wonderful

also more than enough space for parking

no in room coffee laundry was a little expensive (20 euros for 1 bag)

with pool to cool down

you get the best recommendations for restaurants, parking, etc

breakfast is lovely, pool is lovely, grounds beautiful

the spa wasn't available as yet

the kids liked the idea of having a large ocean view window in the bathroom

reception, beautiful view and room, perfect breakfast and parking

wifi

the staff were excellent and the partially open kitchen in the restaurant allowed me to see the quietest kitchen