spa like wet room

pool and sauna were great

only a handful of guests (we had breakfast with only another family and there were 3 cars in the parking)

the breakfast provided was both delicious and plentiful

great breakfast

provide better gym facilities there is a spa but no gym otherwise great hotel highly

good spa but no gym

spa and indoor pool seemed lacking for 5 star hotel

we enjoyed the spa services as well

the spa treatment was

loved the gardens, the service was super friendly and the suites are spacious, luxurious and comfortable

facilities are beautiful and the plunge pool inside the spa was a treat

food excellent and spa lovely

opening time of spa was too short

spa was

the sauna in the spa area is a bit old

spacious room with very comfortable beds

spa jacuzzi was broken also can’t swim in indoors pool without a swimming cap..

room was spacious with a nice balcony and the bathroom was very large with a separate shower and bath tub

limited hours of the spa and pool facility

our room was spacious, elegantly designed, and impeccably clean with luxurious linens and a comfortable bed

gave 10 to the staff because we felt that, despite an unbelievable incident with a spa attendant trying to refuse

it's luxe in so many ways--a deluxe room & its bathroom are very spacious & clean; bed is very comfy; breakfast

low season it would be good to have a bigger indoor pool as the spa pool was pretty busy and quite small once

pool in the spa was cold and the area around it needed to be clean as there was mold on the tiles

the spa treatment was amazing by johan and the front desk staff and breakfast hostess were friendly and

the spa and pool looked very nice but i did not use it on this occasion

pillows spa services was amazing

rooms, the decor and the staff, the food and the extras such as pool, spa and sauna top

pool & spa areas were very clean & well maintained

spa and toilet could have been a bit cleaner and in general looks like the all hotel will need a

probably having the spa and the business center checks out the boxes for the four-star rating, but this definitely

upgraded to pestana cidadela and this review reflects this hotel: the staff was very nice, the spa and the

wasn't informed, before check in, regarding the spa that it was on reparation

the gym needed to be updated and some of the spa was unavailable.

everything; the staff 5++, the calm, the cleaniness, the food and the spa areaud83dudc96

spa area is not very big

grill at poolside, salt water pool outdoors and warm sweetwater (12m)indoors close to gym and spa - altogether

the spa and inside pool facilities are excellent, the outside pool looks good but the weather wasn't

spacious, beautifully decorated room

wifi, location, size of the room, staff

wifi. location.

location, wifi

liked the decor and ambience of the bar and hotel in general

also i would have enjoyed the visit with my beloved pet, maybe the next stay

spa was closed due to covid-19, not the hotels fault!

the pool in the spa was warm at best and there was not a hot tub.

the room, spa and breakfast area there is not much else

spacious and comfortable room with amazing ocean view

very comfy bed and spacious room and bathroom

hours are very short, we wanted to have a relaxation after the long day of excyrsions, but the spa is closed at

hotel with spa facilities and a lovely buffet style breakfast

gym and spa are rather small, but clean and up to date

and spa area is good as well

the spa treatments are overpriced for my taste

top servic level top location top spa facilities top swimming pool

we used spa and it was an excellent

the elegant outdoor pool, the spa massage pool and the breakfast feast both included in the room price, the

spa area amazing

the access to the spa was an additional bonus that we were not expecting and a great place to relax during the

i would advise not to take it, but go to nearby banyan tree spa coffee, where you can get really good coffee

you should tell guests about your partnership with the spa across the road

restaurant was over priced for the quality of the food. the gym was just a machine in a corner.

i would look to expand your gym size and equipment if possible.

i do not know how they can say that they have a gym

spa

there is a spa and also a lovely sun trap swimming pool terrace

the young lady in the spa was fantastic, such a lovely relaxing time

the workout and spa facilities was a nice bonus

ac quiet when needed, all facilities that we used lovely - the breakfast buffet, the bar, the spa and the pool

if there was a spa it would have been more like a 5 star experience

is no spa or sauna

location, views, parking

bar was shut and i think that should have been made available to guests who did not wish to sit

brilliant views.. fabulous breakfast. delicious sushi. good staff. fantastic shower!!!!

the top floors, with the spa area are amazing and the restaurant at the top deck offers not just an amazing

spa was not open.

last, the spa is unique and super

spa is amazing, beds are so comfy

also loved the spa and the breakfast was great

the breakfast is quite good and the spa amazing (only massages available at the moment) i loved that they have

the spa treatments were some of the highest we have encountered on our travels which was disappointing,

the spa manager, catia is on another level altogether; she is an outstanding, intuitive, holistic

they also offer spa treatments which are a real treat

day spa is

rooms are large, bed is comfy and linens are spa quality

in all the experience was pleasant, main two points that i feel should be worked on is : wifi connectivity in

there is a cool medieval celtic bar next door as an added bonus

if you are a light sleeper or traveling with kids, weekend might not be the best place to stay here because of

parking on premises is a must for sintra

spa hotel with a beautiful garden with several pools

also the spa facilities need to better be explained to guests

pool in the spa had cold water instead of warm water, didnt have many cables to charge the

we had an amazing short stay and fully enjoyed the pools, spa circuit and massage

we also enjoyed the spa and indoor swimming pool

the staff was very friendly, the location is perfect, the bed was very comfortable, and the breakfast was very

the play yard for kids is 20 meters away

front desk, breakfast, location of the hotel, valet parking, room space, early check in, great

the room service teribale

coffee maker/tea, water, and mini bar included

the spa wasn't available as yet

the swimming pool and the location!

wifi

as i creep up in age i would appreciate a simple grab bar in the shower

amazing views from all rooms, good breakfast

we did not try the outdoor swimming pool (february) but walked round the spacious gardens

if one is looking for a mass-market hotel or a spa vacation this would not suit them

think we were given one of the worst rooms in the hotel, with a view of the kitchen roof and a wall, rather than

wifi no complaints

breakfast buffet was good

very comfortable with a mini-kitchen and period decor

breakfast was too formal, more like a bed and breakfast than a hotel, buffet-style

if cooking in the flat is your preference, there is a small kitchen and adequate appliances, utensils, and

amazing breakfast and friendly host

had a great and memorable stay at this beautifully and tasetfully renovated bed and breakfast

great breakfast with loads of options, the spa is very good and the hotel view is amazing

keep the pool and spa open until 8 pm

spa did not open until 9am

pools best for children, one in the spa more suitable for adults

perfect space for spa and relax

no in room coffee laundry was a little expensive (20 euros for 1 bag)

i would add an air conditioner and paper towels to the kitchen

small swimming pool snack bar didn't had much things and wasn't kids friendly

kitchenet was ok

is amazing and large - good for staying with kids great location sintra view nice pool friendly stuff nice place

it’s a private company 10 euro or 2 people for 15 euro but on the plus side you got to use the spa facilities

spa closes too early on the weekends and not all services are available.

spa was closed on saturday afternoon and all day sunday.

to use the gym (which is in spa area) you have to pay additionally.

staff was amazing, especially the lady in the spa - lovely

are great and the staff are incredibly friendly and helpful, especially the reception and spa staff

the spa was lovely as was the delicious food cooked to perfection

very comfortable after a day of work, chill out by the pool or spa and do some food hunting

everything about the hotel, as the room is modern, spacious and very comfortable

the collection is beautiful, the room view, the pool, the spa everything is brilliant

great breakfast too :) i strongly

breakfast was amazing pool view is breathtaking staff,especially george were very helpful

but i also tried to imagine how it would work for older people or families with young kids

bar was not open for the evening on arrival due, we discovered to staff problems (but it was out of

free parking

spa was too busy to take new request.

the spa is amazing

spacious bedroom and bathroom

spa was fully booked presumably to day visitors

great view and spacious