pillows spa services was amazing

the spa and pool looked very nice but i did not use it on this occasion

spa wasn t that well thought out

the spa treatment was amazing by johan and the front desk staff and breakfast hostess were friendly and

rooms, the decor and the staff, the food and the extras such as pool, spa and sauna top

spa was closed due to covid-19, not the hotels fault!

the pool in the spa was warm at best and there was not a hot tub.

very comfy bed and spacious room and bathroom

spa is quite small (especially the indoor pool)

the room, spa and breakfast area there is not much else

no kettle in the room but facility at the bar for hot water

facilities for my family vacation), location (very near to the beach), very clean and with good breakfast

breakfast was very good value for the money, it cost €4

the pool and the price was very good for what you got

asked for a breakfast takeaway about night check out

spa and sauna is great

hotel with spa facilities and a lovely buffet style breakfast

i also had a superb massage at the spa which was good value for 50

and spa area is good as well

the spa treatments are overpriced for my taste

the gym needed to be updated and some of the spa was unavailable.

wasn't informed, before check in, regarding the spa that it was on reparation

probably having the spa and the business center checks out the boxes for the four-star rating, but this definitely

upgraded to pestana cidadela and this review reflects this hotel: the staff was very nice, the spa and the

sauna/spa facilities need a little updating to bring them in line with the rest of the property

if there was a spa it would have been more like a 5 star experience

is no spa or sauna

the pool is nit heated, so might be cold for some in may

drinks in the bar were a little pricey and small

location and the breakfast

there is a spa on site and a swimming pool beach across the street and walking distance to the casino

the young lady in the spa was fantastic, such a lovely relaxing time

ac quiet when needed, all facilities that we used lovely - the breakfast buffet, the bar, the spa and the pool

spa

barrier with spa staff

spa was perfect

the elegant outdoor pool, the spa massage pool and the breakfast feast both included in the room price, the

the access to the spa was an additional bonus that we were not expecting and a great place to relax during the

spa area amazing

we used spa and it was an excellent

you should tell guests about your partnership with the spa across the road

i would advise not to take it, but go to nearby banyan tree spa coffee, where you can get really good coffee

gym facility too small. child bed not very comfortable

the gym was cute but could have been a bit bigger

dinner upon arrival (11pm) or if i should look for an alternative: i was told he could ask for room service

spa is amazing, beds are so comfy

last, the spa is unique and super

room, spacious balcony with a superb view

also loved the spa and the breakfast was great

spa was not open.

provide better gym facilities there is a spa but no gym otherwise great hotel highly

the spa is something amazing too

good spa but no gym

spa and indoor pool seemed lacking for 5 star hotel

we enjoyed the spa services as well

is a lovely hotel clean friendly staff good breakfast and lots of outdoor space including a children s park

our room was spacious, elegantly designed, and impeccably clean with luxurious linens and a comfortable bed

it's luxe in so many ways--a deluxe room & its bathroom are very spacious & clean; bed is very comfy; breakfast

gave 10 to the staff because we felt that, despite an unbelievable incident with a spa attendant trying to refuse

low season it would be good to have a bigger indoor pool as the spa pool was pretty busy and quite small once

loved the gardens, the service was super friendly and the suites are spacious, luxurious and comfortable

opening time of spa was too short

food excellent and spa lovely

spa was

facilities are beautiful and the plunge pool inside the spa was a treat

staff (thank you for champagne for my birthday celebration) beautiful view from the room, great spa and swimming

the spa and inside pool facilities are excellent, the outside pool looks good but the weather wasn't

everything; the staff 5++, the calm, the cleaniness, the food and the spa areaud83dudc96

spa area is not very big

spacious, beautifully decorated room

spa like wet room

breakfast was beautiful and delicious

was a very nice stay, with all the necessary confort, and an excelent breakfast

planning to work during the trip so good internet was very important, not only did they have good wifi, they

only a handful of guests (we had breakfast with only another family and there were 3 cars in the parking)

free access to the spa that includes a very large pool

the sauna in the spa area is a bit old

and we had the best spa treatments we have both had, on a global scale for a very long time

limited hours of the spa and pool facility

room was spacious with a nice balcony and the bathroom was very large with a separate shower and bath tub

really a negative but it's a shame that the indoor pool/gym/spa is privately owned

it’s a private company 10 euro or 2 people for 15 euro but on the plus side you got to use the spa facilities

spa closes too early on the weekends and not all services are available.

to use the gym (which is in spa area) you have to pay additionally.

staff was amazing, especially the lady in the spa - lovely

we also enjoyed the spa and indoor swimming pool

zero swimming pool is pointlessly cold and if you're going to ask people to use towels from the spa reception

pool in the spa had cold water instead of warm water, didnt have many cables to charge the

spa hotel with a beautiful garden with several pools

also the spa facilities need to better be explained to guests

spa was wonderful

the spa treatments were some of the highest we have encountered on our travels which was disappointing,

breathtaking palace full of history, attentive and knowledgeable staff, nice spa with private feeling, romantic

day spa is

the spa, situated in a serene building in the gardens of the hotel, was heavenly: we had a number of

rooms are large, bed is comfy and linens are spa quality

deep in sintra and 10m distance from the best bar in sintra - casa do fauno

wifi is not working great, enough to check emails or social networks, not enough if you need to

property , very comfortable big rooms , amazing bathroom , very peaceful with a lovely medieval bar next door

the wifi is good too

we did not try the outdoor swimming pool (february) but walked round the spacious gardens

if one is looking for a mass-market hotel or a spa vacation this would not suit them

the price for the laundry was very reasonable, and they did a great job

breakfast had everything and more

wifi was a little patchy but not really an issue.

i asked for an early check in, and they did all the best to provide it

front desk, breakfast, location of the hotel, valet parking, room space, early check in, great

suite had four large windows, very large bathroom with heated towel bar (good for drying clothes), king bed,

no bar for drinks.

the hotel has a wine bar where you can relax after a tiring sightseeing

very comfortable with a mini-kitchen and period decor

breakfast was too formal, more like a bed and breakfast than a hotel, buffet-style

if cooking in the flat is your preference, there is a small kitchen and adequate appliances, utensils, and

amazing breakfast and friendly host

had a great and memorable stay at this beautifully and tasetfully renovated bed and breakfast

are great and the staff are incredibly friendly and helpful, especially the reception and spa staff

very comfortable after a day of work, chill out by the pool or spa and do some food hunting

the spa was lovely as was the delicious food cooked to perfection

spa was amazing.

everything about the hotel, as the room is modern, spacious and very comfortable

staff was great, rooms were clean, good breakfast at a reasonable price

e lady running the kitchen) on the restaurant side

wifi connection wasn't good

a kitchenette with no sink

beautiful garden with a swimming pool directly accessible from your bedroom

the spa wasn't available as yet

as i creep up in age i would appreciate a simple grab bar in the shower

don't skip the bar and the restaurant, the food was much nicer than the restaurants around

view, the gym, the pool

my kids absolutely loved it

pools best for children, one in the spa more suitable for adults

great breakfast with loads of options, the spa is very good and the hotel view is amazing

modern luxurious rooms! excellent facilities! also used the spa and that was wonderful

the staff could work harder and faster;) the woman from the spa talked on the phone for 10 minutes while we were

spa did not open until 9am

there is also a well-stocked honesty bar with all the goodies you might need upon arrival

is amazing and large - good for staying with kids great location sintra view nice pool friendly stuff nice place

playarea for kids no acc no fan it's was really hot ud83dudd25 no washroom slipper were there

no in room coffee laundry was a little expensive (20 euros for 1 bag)

covered parking was a bonus