i tried out their spa facilities which was kept clean

suit of this hotel is definitely their hotel staff from the reception, breakfast head/supervisor, spa and even

the spa was amazing

i also wish the sauna/spa hours were extended so we could enjoy the amenity after dinner

the spa area was very enjoyable

gym equipment is limited

the rooftop pool and bar were both amazing with the bar being a perfect last stop for a drink and relax before

our room service meal was great

extremely friendly and accommodative staff, kids friendly environment.

rooftop bar open, great views and cocktails

the bar wasn’t properly staffed so in the evening you had to wait a while for a drink.

i loved my room. the service was excellent and the donuts at breakfast were delicious

bit more organization with the breakfast staff

great staff, gorgeous internal courtyard, plunge pool and restaurant

breakfast in the courtyard transformed each morning into a truly special start to the day in lisbon

slippers were too small, as well as the bathrobes, no treatment prices in the spa menu

the gym was well equipped and the spa also very good

the spa and the restaurant (cervejaria liverdade)

the service from the doorman, concierge, receptionists, room service and spa all exceeded my expectations

i had made arrangements to have a couple spa morning on our last day there and our checkout clashed with the

a hotel of this quality without a spa or swimming pool is a big disappointment

spa facility, pool

the staff was really friendly and helpful and were able to accommodate our late check out request

gym very small and not equipped, no swimming pool

rooms - i had asked to have 2 rooms close together as we were travelling with 2 kids, we were super impressed

lack of facilities like spa and leisure club

a pair of my trousers was lost at the laundry and the staff made superhuman efforts to find them

great hotel, both the gym and pool area are really nice, the staff were also very friendly

i ordered room service one night but the items on the menu were not congruent with those in the restaurant

staff excellent. plus use of pool in tivoli was super

the advertised spa was actually not on the level you could expect from a 5 stars

also, hotel doesn’t have a proper spa which includes jacuzzi and a pool, we would really like that

reaturant and a decent spa was missed

room was a good size spa was great lovely massage

the gym, sauna, and spa on the property were perfect

spa was excellent

we really enjoyed the spa facilities

didn’t use the spa area but had a look round and it looked lovely

-spacious -comfortable - great view

breakfast with hot food varying each day

had been some storm damage in the few days prior (which affected many parts of portugal) so the spa facilities

the staff in the spa and in black are also exceptional

friendly staff, incredible view , a beautiful room with a spa on the balcony, traditional building

relaxing massage in the lovely spa - the funicular was only yards away, which you can see from the front patio

fabulous spa treatment

great location, clean, modern, spa are

the spa services was very expensive

don't expect to much from the pool and the spa service-. massage costs 100 euro for an hour.

spa bath was amazing, the bed was very large comfortable

the turkish spa was really just a steam room and a sauna, which was a bit misleading.

our room was amazing, more spacious than it looks in the photos

the breakfast and used the spa facilities every day

the food was very good and also the spa including the friendly staff/manager (carla)

we were only there for one night so didn’t have a chance to experience the spa but we’ll definitely be back

loved this hotel, it’s absolutely beautiful, the staff are lovely, the rooms are spacious and you get access

was lovely, 2 pools plus spa facilities rooms not large but spotlessly clean

open pool outside is spacious

this hotel - really central and had a lovely courtyard area, great spa and fantastic restaurant

we arrived early for check in after a long flight and the staff let us use their spa rooms to freshen up and

the spa was super, the outside seating area was great and so was the pool, it was a shame it wasn’t

we were also a little disappointed our 8 year old could only use the spa in the morning but we still had a

the spa was a lovely little extra to chill also

spa hours could be longer, i'm getting from the office at 7

take time to enjoy the spa and the rooftop infinity pool

and the rooms fabulous views wonderful spa lovely staff amazing management great

pool and spa were excellent ! bar staff very friendly

to pay for spa and in-room coffee, no in-room tea-making facility, shower tray tended to

high tolerance for small loud kids at breakfast :) the indoor pool (the kids enjoyed a lot), the spa and room

the spa is great and free of charge

didn’t enjoy the spa facility, the indoor pool is freezing which made me and my mum very unwell during our

to the service of rooms daily, huge comfortable bed, excellent location, breakfast amazing lovely spa and

there’s a spanish restaurant on site that we absolutely recommend

spa area is a little small

i loved the overall decor except the weird face paints that seems a spa advertisement in the lobby

;)),amazing a la carte breakfast,all the facilities that hotel offers and it’s really close to the city center

the spa provides you with

staff could give a bit more infos about the spa and swimming pool services, and there is nothing in the room

we loved the hotel, it is good to know that spa facilities are not included in the price

hotel provided us with complementary sparkling wine in the lounge to welcome us

tried the spa (heated water) very good and relaxing