very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard

to share about the mexican culture, with a lot of dancers, the hot tub that is included in the spa services,

the kids pool area was a hit for my kids

oh, and all the bar staff and basically everyone that works there are amazing

breakfast, location, wifi, chinese restaurant

for kids its super easy and there is lots to do

additionally, the beach and spa services were excellent

pay extra 800 dollars for my guest at check in, we could not use the credit of the hotel in the spa neither for

we have kids they need to start eating at 11

needs to be done about the slippery tiles in the pool area

things like the gym/spa, the water activity center and the pool bar

family favourite . quiet resort , great for young kids no loud parties until 12 am

long line ups at the bar to get any sort of refreshment, including water

the big signs about 'do not reserve sun beds if you are not in the pool' meant nothing, there is a point in

breakfast was delicious

shout out to kaomi at the front desk for being kind and welcoming, and ivan out at the beach bar for mixing

spa didn t reply to requests

no room service, & only limited cold snacks available after

pool overcrowded,with kids in the pool bar running & jumping

the mini bar had 4 opened drinks still in there and hadn't been restocked

we ordered room service at 0006 hours and was supposed to be delivered by 0100 hours but it never arrived

wifi didn't work, food below average, line up for reservations at a la carts, horrible check out

pool was wonderful and the beach was pleasant

the pool area looked like a waterpark full of kids

service, food, cleaning, towel supply, fridge & safe did not work, s l o w bar service, terrible food at a le

very big hotel. large pools, kids pool and adult only pool. bar everywhere and great service

the views were amazing, the spa was heavenly, and the beach was breathtaking

throughout was impressive; my room was always impeccably tidied, nice amenities, great wifi

pool chairs were always taken with towels, even though there was only 15-20 people in the pool.

the service at the pool was spotty

nice pool and beach area. great breakfast buffet. nice evening entertainment. friendly staff

the spa is exceptional

setting, lovely facilities, great spa experience

at least in 2402b spa was great beach guys were good

the bar has no drinks other than margaritas and the sort no cocktails at all

beautiful pool, spa, and grounds

there is a gym and spa on the property

there is a gym and spa on the property

that there was no room service. and the coffee maker was dirty

i preferred this hotel pool and beach set up over the riu palace next door

the kitchen was well equipped except the coffee maker was only for 2 cups and we had a tough time

pools are small, basically for kids or to stand there

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were

breakfast and lunches were identical in only 2 opened restaurants (total 3 are on site

spa service was good

com and i didn t have any discount at the hotel spa or any other advantage for had doing it through booking

good for kids.

hours of bars and restaurants being open was not conducive to access some of the times we wanted, so we only

amenities food kids activities

the kids liked the desserts

salad bar was almost empty and we were first in for the seating

the snack bar was great as we arrived between lunch and supper

uncomfortable pool lounge chairs and variety and quality of the food was lacking.

breakfast was well presented

the spa day. the employees in the spa.

breakfast was the most consistent.

24 hour all-inclusive room service. everyone was ridiculously nice and happy to help us.

wifi internet was very slow in the rooms

only main pool is warm enough to get into, other 2 were freezing

the infinity pool was beautiful with great pool and bar service

the only adult pool is an oversized hot tub that is too hot to spend much time in on warm days

the infinity pool was beautiful with great pool and bar service

big pool and beach access was a plus

out of 4 restaurants, 3 restaurants accepted kids under 12

clean. large pool

also the bar options could have been a little bit better for claiming to be a premium all-inclusive

the spa and hydrotherapy was nice

spa was great!

entertainment staff was great they kept the pool fun with activities but were great when you just wanted to

) in the only bar they had it the bartenders would act like they didn t know what i was talking about

all the restrooms are super clean, the service is amazong, the pools are very nice and big, kids areas are very

plus weight room and spa are convenient

this free menu and order one of the special and pay and i was told i couldn t this should be spa explain when

daily activities at the pool and beach were very good

there was no snack bar to get food outside of the buffets

room comfort ie bed, room size), wifi signal,

the spa charged me for cancelled services

clean, staff, ac the spa and overall the private beach!

check out, another guests spa bill was added to our room

+ beach + spa

room was too dated. wifi was not available as claimed

they had limited kitchen facilities that we all enjoyed

on the roof with swimming pool and on the main floor there s another restaurant along with the bar and live

location! breakfast was great. would go back, the beach was amazing!

it s a family hotel so be ready for kids and a lot of people in the pool

terrible wifi

staff, very clean, great view from pool/adjoining dining tables rooms great, comfortable

gorgeous rooms; layout,pool

music in bar way too loud early & all day

d like the restaurant, the pool and my mattress and the linens and the bed pillows were of impeccable quality

one of the highlights of staying at hotel ysuri is the poolside experience

spa wasn t heated.

cheaper better to travel around business hotel and has excellent free internet breakfast good room service

free laundry services

was very clean , everything around inside the room and around the pool

breakfast was provided for the whole family (including kids)

breakfast was outstanding and room service was delicious and affordable

luis the bartender at the pool was probably the best bar tender we have ever been served by

buffet okay, lacked variety and restaurant was low on staff, food ordered for room service was good -comfy beds

the bar had ants on it and our food as well

went to the bar for a night cap and felt ignored, so left to find a bar elsewhere

great place to get away and relax. spa is awesome!!

also, make sure you do a day at the spa because i did a massage and a facial and it was amazing

our suite was spacious and we loved all of the little extras - borrowing a beach bag, sun loungers on the

pool and gym are fantastic

the pool is gorgeous

we called front desk and resort compensated us with a couple of $90 spa certificates (hour massage) as well as

the kitchen was a little basic, but generally met our needs

grounds, suites nice w/ great views, pools, bars

walk to the pool was easy and the beach wasn't far either

staff wasn t servicial bar closes early

breakfast was ok, options were limited. lunch and dinner was good.

we did, however, enjoy the breakfast buffet each morning (the french toast was to die for

service around the pool was poor

bringing their own music to the bar which conflicted with the resort music

enjoyed the breakfast almost every day of our stay

spa was great, but i feel like given the price of the services, i expected some more amenities

we visited the spa and all but one restaurant on the property

the food was very good and the spa was awesome

) if you have the opportunity definitely book a massage and hand out in the spa

nice gym and spa area, although the jacuzzi did not work well

great location and cleaning, restaurant and bar staff.

the free wifi was worthless, slow, and barely connectable

s all-inclusive package provided a wide variety of food at the buffet, which changed daily for breakfast,

we liked everything here. wifi in the rooms would be nice.

we didn t eat lunch at the cafe, but opted for the snack bar by the pool & beach

morning while the main restaurant is only for non-premium guests which may have long queues kayak spa loved the

too many kids screaming, splashing, taking up seats, ordering drinks

view, the pool, the beautiful landscaping, the variety of activities

swim up bar should have been located in an adults only area of the pool

spacious, cleaning service great, big choice of food in restaurants and very affordable price for room

the spa staff was not available on some afternoons because they were in training sessions

we had a kitchen we couldn t use, they don t supply anything

the breakfast was good

hear the birds chirping and it was relatively quiet and not overrun with too many guests or loud kids

the heated pool was very nice, away from the loud music and natural juices made to order

the cost of the spa treatment. the steam room in the spa didn’t work.

spa treatments were excellent

were really nice, food was really good (even for a vegetarian), entertainment was great and the spa was fantastic

having the spa on the patio was absolutely awesome!

kids club was closed, spa was closed, construction. wish there was a kids area in the pool.

we also had a massage at the spa which was very good

spa and reservation only restaurant fill up quickly so be sure to reserve/coordinate at time of

snack bar food was great

the new addition with the amazing views, huge pools, more food options, and rooftop adults only bar and pools,

the staff was great, from the front desk to the house/room keepers, the shuttle staff and the kitchen service

room was nice, staff had good customer service, the view was fantastic and the spa services were excellent

kids had their own buffet at a height they could easily reach and food they liked

the closing schedule of the pool, it was a bit early being an only adults resort, but it is probably for safety

rojillo in the outside tiki bar was fantastic and made my daughter maritza feel welcomed and comfortable (she

service was excellent and we really enjoyed our evenings at the bar because the bartenders were really entertaining

is great, staff is attentive and friendly, the spa was beautiful and had good deals, the rooms were nice with

the spa facility is really nice

we used the spa and it was fantastic, other than that i do not recommend staying here

the spa is amazing .

and couldn t be fixed during my stay so i couldn t call front office, room service or the spa for example

i loved how clean & quiet the adult side was. the pool was absolutely beautiful and peaceful.

(sometimes up to an hour) we sat at the snack bar for almost 40 mins+ waiting on simple food like guacamole

and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an infinity pool) and drip

room service food quality was lacking as was the speed ofdelivering food

the breakfast buffet and the lunch food was really good as well

spa was horriible experience and wont use again

response of staff to electrical deficiencies in room lobby renovation inconvenience and noise spa not available

the adults only pools were nice

access to the adults only neighboring resort hacienda made the stay slightly better, but all in all the krystal

the snacks and food down at the beach and by the pool were perfect

my kids had a great time and we made great memories

my kids had a great time and we made great memories

liked the kids pool area, friendly staff, food was okay, and the location of the hotel

rogelio and francia were very attentive offering drinks near the pool

family chose this all inclusive resort primarily for the newly installed kids water park and the location

massage therapist, at bay breeze spa , samantha, was absolutely amazing 10/10

spa was good but could have had a bit of music while getting the messages

property, exquisite landscaping, wonderful layout, separate quiet adult pool/spa area, beautiful views

not observe the same poor customer treatment in other areas of villa del palmar beach resort & spa pv

loved the spa massages

and adult section, plenty of space

the spa became a kiddy pool and was the same color as milk

no management in sight, staff stretched paper-thin, and not a spare poolside or beachside seat to be found

we like the spa too with a jacuzzi, a sauna and a steam room that was a plus

during our stay there were large number of families with small kids, retired people and spring break youths

the spa is also nice

spa was closed all week

down alcohol, to the point its undrink able, spa was mediocre, the food felt very salty, the asian restaurant

breakfast had excellent choices

the amount of kids out weigh the amount of adults and overtime some of the kids become unsupervised

the room was very clean, good wifi, comfy bed, good aircondition, big shower with plenty warm water, and a tank

also only a short cheap bus ride into town which our kids loved

although you can swim, it is not great for kids because there is a drop off and waves break close to the shore

came with filtered drinking water jugs in kitchen, which was awesome for refilling waters before leaving for

may be wrong but i have not seen any playground for the kids

the spa is great

i prefer no kids at my resorts

so the kitchen must be very clean, for mexico

but the best thing i liked was the custom omelettes at breakfast

had a very nice ground floor room near the pool

spa services were excellent

good gym and spa too

and the spa ud83dudc9eud83dudc9eud83dudc9e we would come back

location was okay (not paved so being driven in/out was uncomfortable); spa was excellent

stay at the sunset plaza beach resort and spa was absolutely wonderful

spa was very small. food was terrible. construction next door.

breakfast was good--really good. nice variety.

food not so bad for the price, but i think they should have ice cream for kids

our daughter loved the pool and kids club

too many kids , rooms are not sound proof as ad said .

us to services or things to do in the resort was more interested in selling romantic dinner and spa time

the spa was very overpriced

spa also excellent

pillows horrible spa so

spa prices were high and it was very loud until 3 am because of the acoustics of the hotel

would patrol the resort during the day and try and upsell for many things at the resort like spa services, dining

spa was a bit pricey, as well as the laundry services

i was expecting more of a spa like environment and it was definitely more of a frat party

the spa was very nice

i did a massage at the spa and it was awesome

was exceptional, food was good and with adult pool, it was quieter

don t begrudge kids having fun, but way too many of them and no security or enforcement of rules

pool areas nice

more umbrellas at the pool, need more staffing, bathrooms ran out of toilet paper, there is a need to move the

got too crowded, it s a family resort, so a lot of kids are expected, not appropriate if you want to rest

hotel employee at breakfast is a wonderful waiter

the breakfast was great and they have a resident falcon which was really special

and food; walking access to downtown and local restaurants cons: i've rarely had poorer wifi - one has to pay

pool area was disgusting and extremely crowded, we couldn t stay at the hotel during the day

the guy also lied that we only paid for a continental breakfast but we actually paid for a full breakfast