place for a bit of peace and the views from there are great) on out 3rd we ventured in to the spa area

excellent at all hotel locations, 3 a la carte dinners that was really worth it a free room safe, spa robe and

indoor and outdoor pool and spa with sauna and steam room

we also expected a bit more from the spa facilities, but the indoor pool was nice, especially having it all to

nice breakfast options and this is why i feel the value for the money was very good, also because spa was included

negative point- was not happy to pay for hot water swimming pool -i agrre to pay for gym & spa not the hot water

the pool was tranquil, food was perfect and the spa was gorgeous, modern and professional

pool was closed due to some repairs or damages, the spa access should have been free and shouldn t be a paid

i arranged balloons and a cake for my partners birthday and the hotel provided a free sparking wine

loved the spa facilities and amenities, in addition to the ridiculously photogenic infinity pool

room is very nicely decorated, comfortable, spacious, clean, quiet and has amazing view of the ocean

there is a huge parking lot, which is rather uncommon on madeira

good wifi

nice views from the restaurant and the pool

breakfast was good and it was nice having it on the terrace, gazing at the ocean

town in madeira, great to escape the crowds no fuss hotel with nice modern clean rooms comfy bed breakfast

i had a car and parking was

good location with parking, nice personnel and comfy room

there is no pool or towels provided for swimming in the sea

cosy family run bed and breakfast, amazing local food in the restaurant

very small pool, broken shower, very limited space around the pool

hotel is in car free village but parking is within 2 min walk

parking close by

parking is at 1min walk from the hotel

is no real bar area as such on an evening to sit and chill and play cards we ended up sitting in the

very modest spa - just a tiny sauna and a small pool, jacuzzi was not working

spa was worn and you could smell chemicals.

the spa did not provide any treatments

wifi service in the rooms- only had in the lobby common areas (can be seen as a positive as well

the wifi was only in the lobby

it had a nice pool and spa on the first floor

also put spa robes and slippers for going to swimming pool in room

we didn't get to use the indoor pool and spa facilities, though they looked clean and well maintained (it was

everything was perfect - staff, spacious hotel room, spa area, location, bfast was amazing - so much choice

the spa facilities are closed to the reception.

absolutely everywhere, and cleverly tucking stairs out of sight that lead you easily through the spaces

the pool and spa are wonderful, and the view is breathtaking

location , gorgeous pool and spa facilities

perfect location with amazing views and the pool/spa area were second to none

fantastic spa and stunning views

lastly, the lack of clear communication about the one-hour limit for free spa access was frustrating

is a very nice place, we specially appreciated the sauna/spa section

views, spa and garden facilities, breakfast, staff

the quietness and zen athmoshere, the spa area, the views

small and calm hotel, great bali and spa feeling

the breakfast was excellent

parking spot is big and free for guests

excellent location, large parking lot, beautiful views, nice big hotel, good breakfast.

room was clean, breakfast and dinner (vegetarian) was alright and staff was friendly

breakfast was excellent so ignore previous poor reviews

it's great to come back to the spa after an intense day of sightseeing in the north of madeira

nice rooms, welcoming staff + the spa and breakfast

the breakfast was delicious and the spa was really relaxing after one day exploring madeira

dinner and spa could do with some improvements but it s genuinely the only small fault i had with the hotel

comfy rooms, great facilities: the restaurant is good, the spa is great, with a hot tub, heated pool in free

ants in the room, no wifi in the room, hard to find a parking space

wifi on the rooms, staff not friendly, reception desk was always empty, free parking only at

no heating. old blankets on the beds. no wifi in the room.

very close to the bus stop and both lava pools. lovely breakfast.

location- close to natural pools formed by volcanic rocks, restaurants, bars and grocery store within few minutes

wonderful welcome with a madeira cocktail and a bottle of jade sparkling wine plus leaving gifts of madeira

to the sea and natural pools was so beautiful the room was comfortable breakfast was great the spa facilities

views from the room, comfy beds, nice spa area, great corona-concept, very nice and helpful

the view was extraordinary, the staff was very kind and the spa also great

was amazing, kettle and drinks in room, bottle of bubbly on ice in room waiting fro us, spa area was v good food

the jacuzzi at the spa is so nice

was absolutely amazing, dinner at the restorant was deliciuos - must visit, breakfast, room & spa was lovely

the spa was very cosy and provided needed relaxation after all the hikes in madeira

excellent spa facility and additional massage

the spa and the gym were great too - we had it to ourselves

spa facilities limited. nice pool on roof tho.

hotel bar had great space but lacked something

already mentioned, the breakfast was amazing and we thoroughly enjoyed the tasty food and drinks on offer

very good location, comfortable and great breakfast with super bay views.

set out of the restaurant, as we had to walk through the restaurant to gain access to the bar and restrooms,

the pool has perfect water temperature

staff at the breakfast was a bit rude

so was the breakfast

breakfast, very spacious room, big balcony with amazing view

breathtaking views of the ocean both from the rooms and from the swimming pool

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

the spa area is serene

the spa can be improved

staff variety of food available snackbar spa and indoor pool

00 everything is closed, the music and the bar are off

lovely view from our room and grounds and pool we're very pretty

- local red wine particularly poor and no option even to pay for a better alternative - and the bar service was

temperature in the sauna is quite low, and the water in the swimming pool is freezing, you don't want to go in

great air conditioning in the bedroom which was definitely needed when not in the pool they had fun activities

hotel spa is quite simple, but ok.

each block was easily to locate and get around food was great swimming pool was great spa facilities were

everywhere very clean - room, lift, reception, spa

the spa facilities were not big enough to accommodate all the people who could be using them (although

location, staff, breakfast, spa comfy beds and black out curtains

if somebody uses the spa in the afternoon and

excellent restaurants marvellous pool and spa and very comfortable rooms

the spa area is nice and the jacuzzi positioned toward the

spa treatments all over 110

room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

rooms nearby, spa and pool facilities good, as was breakfast

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

special thanks to the pool/spa staff

location, spacious rooms, indoor and outdoor pool, spa centar

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

complimentary shuttle into central funchal several times daily

rooms, beautiful faded beauty of the gardens, quiet, good food for breakfast, dining and in the pool bar, pleasant

the hotel isn t right in the city center, but there is a free shuttle service

spa could ve been better. water overflow from indoor pool made floor slippery at times

the spa services not being available

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

the spa was not accessible because fully booked

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

tried to use steam room & spa facilities but were fully booked

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

is definitely not cheap, considering that they have a spa and a gym included it s a good value and kids can

spa area (with sauna) included in the price

spa could be a little bit cleaner (especially floors).

very relaxing areas, spa nad pool amazing

spa and swimming pool areas were great and big plus for finnish sauna

good food. very nice spa facilities. great place.

room was airy, spacious and great for a couple

lovely indoor pool and spa

we had a massage at the spa which was definitely the best we've ever had

had to leave for the airport at 7:00 on our last day so didn’t get to have breakfast

gym was old and incomplete, and the spa had some broken/unavailable facilities

the spa is great

spa facilities were great and we used them most days

not make use of swimming pools nor spa but they both looked fine

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

spa centre was very poor and treatments average at best

good facilities and very friendly staff. spa was great

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

the pool and spa area was great

massage in spa was excellent and very good value

bar at the reception and spa downstairs

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

the breakfast was nice and the spa treatment was amazing

the spa was lovely, but needed some maintenance.

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the bar was not open much, the gym & spa were not open

no spa in hotel

i was happy with my room on the 10th floor it was very spacious and had a little kitchen

the bar was not open much, the gym & spa were not open

loved the pool and very friendly staff

property was reasonable spacious

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

, : the main reason i chose this hotel was the advertised spa area with

spa was closed during our stay

the indoor pool and spa are so warm, you could spend all day in there

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

parking space of the hotel for 15cars maximum 3

spa lady disappeared in the afternoon, though it was during her working hours

there is both an outdoor pool and an indoor one in the spa area

spa area had good showers as well

good breakfast, and spa facilities for this price

and outdoor swimming pools were great, there is also well equiped gym, jacuzzi, everything for free

working throughout our stay, the water in the jacuzzi was merky, no supervision of the pool with kids jumping

indoor pool, spa and gym where also really nice and brand new

spacious room with ocean view, king size bed with a topper

there were several spa features

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

the facilities were fab, including the gym and spa rooms

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

spa shuts too early at 7pm

i made use of the pool and spa facilities which was an added bonus

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

stunning location. beautiful pool and spa and gardens.

the spa would of been open, this place would of been fabulous

terrace gardens views pool spa area very friendly and welcoming staff

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

my spa treatment was the highlight

though hotels entrance and spa look very good, rooms and pool area are outdated and would benefit from an update

staff, excellent location, spacious rooms

spa extra money and needed booking! lifts small. tv didn't speak any english.

vegetarian food excellent. spa was wonderful.

the choice of pools and the spa resort definitely a plus

with excellent facilities: room, restaurants, spa and gym

we enjoyed everything in the property including the spa facility.

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

hotel is in an excellent location, the rooms were very spacious and very confortable

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

rooms and public spaces all very clean and felt luxurious to us

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

are very dated , spa area of poor quality and not at the level of a 4 stars

faculties such as pools, spa good

the lack of coffee maker in room and the terrible coffee available at breakfast

wifi availability limited to a couple of public areas

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

the spa experience was amazing

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

the spa needs improvement

i definitely recommend you to try the spa - such a relaxing experience

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

the spa and swimming pool were great

we used the spa facilities and had a massage all of which was very good

pool and spa are very well equipped too and the staff is kind and helpful

it was great to have access to indoor, outdoor and the spa facilities all included in the cost

the spa pool is shallow perfect for children but they only let them in during a small window

gym has been relocated and not really adequate and similarly parts of spa out of action

it's a good hotel with slightly dated spa facilities

the spa also offers amazing massages - tried and tested

the spa and the pools need renovation.

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

also the spa facilities

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

gym equipment should be in a museum

plenty of amenities around to keep you entertained - 2 outdoor pools and 1 indoor pool + small gym

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

i don t understand why the spa is cost extra for guests?

spa facilities were amazing

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

the spa was the biggest i have ever seen

spa included in the room rate

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

i used some spa services and was very happy with the quality of services

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

the jacuzzi in the spa was also not warm enough

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

the spa and treatments amazing

amenities were fantastic, specially the spa great breakfast buffet excellent staff

spa and sauna only work part time

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

i love the fancy style of the facility and also the deck with the pool and spa on it

we phoned to order room service and was told 'we are too busy you cannot have room service'

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

spa was very pleasant and relaxing

the spa and sauna experience was very disappointing

gym/pool/spa were great

the spa facilities were great and it was good to be able to unwind after a day of many activities

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

it was a very nice stay, nothing to complain about. big room, good location and fine breakfast.

wifi very quick, good speed

i have not been able to get a good wifi, i was connected but unable to load pages, too weak

they had buffet breakfast which was okay

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

free spa admission with a steam room and turkish bath complimentary

they have a spa area with really great pool (heated

very clean and we had access to the spa facilities included

working hours of spa an gym

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

the spa area, only has a small pool, nothing else

pool and spa lacking in facilities

spa treatments also have to be pre-booked

nice indoor spa pool available for sole use by appointment

location, was clean, good sized room, had a small pool on the roof which was nice

restaurant and bar good

comfortable quiet room. helpful friendly staff. great roof terrace bar and pool.

location, parking

breakfast and friendliness. parking inside the hotel was very good