views, spa and garden facilities, breakfast, staff

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much

the spa and the sunset after madeira hikes its exactly what you wished for

the quietness and zen athmoshere, the spa area, the views

called a spa resort but facilities were not great, max 2 people to enjoy

two days of staying at the hotel, we discovered the gorgeous pool and spa area with 180 degree views of the

fantastic spa and stunning views

the pool and spa are wonderful, and the view is breathtaking

didn't explain the property and amenities to us so we didn't know there was a beautiful pool and spa area until

absolutely everywhere, and cleverly tucking stairs out of sight that lead you easily through the spaces

the spa facilities are closed to the reception.

also put spa robes and slippers for going to swimming pool in room

we didn't get to use the indoor pool and spa facilities, though they looked clean and well maintained (it was

great variety of food on breakfast, spacious and clean room, good spa area with swimming pool and sauna

it had a nice pool and spa on the first floor

spa facilities limited. nice pool on roof tho.

we loved the hotel. the location, the view, the pool, the personel.

restaurant staff provide very good service and rooftop pool is perfect for a hot day

set out of the restaurant, as we had to walk through the restaurant to gain access to the bar and restrooms,

staff were wonderful both at the reception and in the bar and restaurants

in addition there is a coffee bar included so in case you're coming back from hikes in the afternoon, you can

breakfast food was great

room was clean, breakfast and dinner (vegetarian) was alright and staff was friendly

parking spot is big and free for guests

excellent location, large parking lot, beautiful views, nice big hotel, good breakfast.

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

was absolutely amazing, dinner at the restorant was deliciuos - must visit, breakfast, room & spa was lovely

the jacuzzi at the spa is so nice

the spa and the gym were great too - we had it to ourselves

valley, this hotel has an incredibile view on mountains, you can see it from your room, from the spa area and

breathtaking views of the ocean both from the rooms and from the swimming pool

breakfast was quite standard, similar to what you usually get in many european hotels

hotel, friendly & helpful staff pool bar is good pool very clean & looked after close to

daily room service

breakfast was really amazing

offer massage at spa area

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

the spa can be improved

the spa area is serene

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

as i didn't have the email on my phone, only on my tablet, which i had to dig out, connect to the wifi and this

would be great to have a small play area for kids outside in addition to the pools

property close to sea, good bar and sauna

calm hotel, not many kids were there, good place to relax

no entertainment for kids ( kids club, movie nights,

room is very nicely decorated, comfortable, spacious, clean, quiet and has amazing view of the ocean

the engenho velho solely because it is adults only - like most adults we are not travelling with kids; and do

swimming pool was cold, without heating

a few mornings we were able to take a prepared picnic for breakfast as we had to miss breakfast at the hotel,

staff pool bar bed food and drinks

everywhere very clean - room, lift, reception, spa

each block was easily to locate and get around food was great swimming pool was great spa facilities were

we really loved the views, the pools and the spa treatments

spa was be to accommodate in short notice

hotel spa is quite simple, but ok.

if somebody uses the spa in the afternoon and

the spa area is nice and the jacuzzi positioned toward the

the spa was a lovely place to relax after a day walking in the mountains

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

excellent restaurants marvellous pool and spa and very comfortable rooms

rooms nearby, spa and pool facilities good, as was breakfast

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

location, spacious rooms, indoor and outdoor pool, spa centar

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

spa could ve been better. water overflow from indoor pool made floor slippery at times

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

spa area was also quite dirty at times

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

lack of contact in bathroom to charge the teethbrush and shelf to put your cosmetics and laundry bag, drawers

the pool area although it could look a bit more welcoming and tropical around the cafe and bar

parking was an issue - carpark was too small, had awkward perimeter, needed designated spaces

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

tried to use steam room & spa facilities but were fully booked

the spa was not accessible because fully booked

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

spa and swimming pool areas were great and big plus for finnish sauna

fabulous comfortable spa with massive & vigourous hydrotherapy pool, spacious turkish

minor issue was no spa staff on site for treatments, but could ring to arrange

very relaxing areas, spa nad pool amazing

spa could be a little bit cleaner (especially floors).

room was airy, spacious and great for a couple

good food. very nice spa facilities. great place.

we had a massage at the spa which was definitely the best we've ever had

lovely indoor pool and spa

breakfast was great - but the coffee was poor (there is such great coffee in madeira and the

nice rooms, pool absolutely lovely and spa aria

gym was old and incomplete, and the spa had some broken/unavailable facilities

not make use of swimming pools nor spa but they both looked fine

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

spa facilities were great and we used them most days

massage in spa was excellent and very good value

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

the pool and spa area was great

good facilities and very friendly staff. spa was great

spa centre was very poor and treatments average at best

the spa was lovely, but needed some maintenance.

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

the breakfast was nice and the spa treatment was amazing

bar at the reception and spa downstairs

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the bar was not open much, the gym & spa were not open

no spa in hotel

is huge with wonderful sea view, kitchen with all equipment needed, breakfast is simple, but tasty

breakfast, pool, staff, helpfulness

staff are lovely, the pool is always really clean and refreshing, it is very well cared for as we see the pool

the spa was closed and food was nothing

, : the main reason i chose this hotel was the advertised spa area with

spa was closed during our stay

the sauna was really small and uncomfortable and the spa area was lackluster

the indoor pool and spa are so warm, you could spend all day in there

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

spa lady disappeared in the afternoon, though it was during her working hours

clean and comfortable spacious room with very good housekeeping every day great views from room location all

parking space of the hotel for 15cars maximum 3

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

good breakfast, and spa facilities for this price

there is both an outdoor pool and an indoor one in the spa area

spa area had good showers as well

terrace bar staff weren't the friendliest, breakfast was pretty boring after a couple days, limited

there is not really a laundry service, as it is more recommended to use a laundry nearby

there were several spa features

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

spa hours - not a massive issue but i didn t get to enjoy the spa cause they were closed on

indoor pool, spa and gym where also really nice and brand new

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

the facilities were fab, including the gym and spa rooms

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

i made use of the pool and spa facilities which was an added bonus

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

spa shuts too early at 7pm

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

spa extra money and needed booking! lifts small. tv didn't speak any english.

good public areas including very spacious library

my spa treatment was the highlight

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

negative point- was not happy to pay for hot water swimming pool -i agrre to pay for gym & spa not the hot water

pool was closed due to some repairs or damages, the spa access should have been free and shouldn t be a paid

the luxurious spa offers many treatments and therapies, providing a relaxing and rejuvenating experience

spa and gym facilities are top

loved the spa facilities and amenities, in addition to the ridiculously photogenic infinity pool

the spa would of been open, this place would of been fabulous

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

spa facilities as in the process of being renovated

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

terrace gardens views pool spa area very friendly and welcoming staff

the spa really needs to be refurbished, but treatments ok! :-)

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

we enjoyed everything in the property including the spa facility.

with excellent facilities: room, restaurants, spa and gym

vegetarian food excellent. spa was wonderful.

hotel is in an excellent location, the rooms were very spacious and very confortable

rooms and public spaces all very clean and felt luxurious to us

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

thought spa prices a little expensive. some of the evening entertainment was not very good.

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

faculties such as pools, spa good

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

are very dated , spa area of poor quality and not at the level of a 4 stars

of the bar staff were abrupt and not helpful

bar and restaurant prices are high reception staff could be more welcoming and

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

the spa experience was amazing

i definitely recommend you to try the spa - such a relaxing experience

stayed in the deluxe junior suite, a beautifully appointed and spacious room

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

we used the spa facilities and had a massage all of which was very good

the spa and swimming pool were great

gym has been relocated and not really adequate and similarly parts of spa out of action

it's a good hotel with slightly dated spa facilities

the spa pool is shallow perfect for children but they only let them in during a small window

the spa also offers amazing massages - tried and tested

the spa and the pools need renovation.

nice breakfast options and this is why i feel the value for the money was very good, also because spa was included

excellent at all hotel locations, 3 a la carte dinners that was really worth it a free room safe, spa robe and

pool area and spa area were very clean and nice

the beach is just few meters away and after a swim you can stop at the hotel spa and get yourself warm at the

place for a bit of peace and the views from there are great) on out 3rd we ventured in to the spa area

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

also the spa facilities

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

much choice for breakfast when compared to other 5 star hotels

breakfast buffet was excellent with a good choice

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

i don t understand why the spa is cost extra for guests?

spa facilities were amazing

the spa was the biggest i have ever seen

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

spa included in the room rate

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

i used some spa services and was very happy with the quality of services

location, staff were very friendly and helpful, it was so nice that we extend the stay, the spa facilities are

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

amenities were fantastic, specially the spa great breakfast buffet excellent staff

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

spa was really nice everything clean

the spa and treatments amazing

spa and sauna only work part time

i love the fancy style of the facility and also the deck with the pool and spa on it

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

staff, rooftop swimming pool, wifi

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

the view from the terrace is nice, but the bar never seemed to be open

room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use bar not open on

the roof terrace and bar was closed, only for smoker guest during the day; but if you came to chill out there

room is comfortable and clean the breakfast was really good and you can also enjoy the sun rising behind the

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

free spa admission with a steam room and turkish bath complimentary

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

we really enjoyed the spa and they even surprised me with a birthday surprise ud83dude0d parking was available

spa is great

the spa and sauna experience was very disappointing

gym/pool/spa were great

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

spa was very pleasant and relaxing

the spa facilities were great and it was good to be able to unwind after a day of many activities

the spa area, only has a small pool, nothing else

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

the little spa area and pool, another highlight, you get to book for an hour an have it completely to yourself

nice indoor spa pool available for sole use by appointment

spa treatments also have to be pre-booked

the swimming pool is tiny but probably ok for kids

nice room. swimming pool very good

the location - perfect, walking distance to all touristic places and restaurants in funchal * parking - it s

i chose this hotel as it had a car park but there was only 3 spaces, so i had to find alternative parking most

breakfast was very good

you also have spa services if you're interested

wifi signal in the room at the end of the corridor was weak to not existing

rooms with kitchen, all-day breakfast, super friendly and patient staff (i was there with 2 noisy kids and the

super wifi, but that was maybe because we had a room next to the reception

there is an honesty bar and plenty of rooms to sit in to have a drink if you didnt want to sit outside

the free parking in the street and small balcony with a sea view. location in the village.

breakfast is bare minimum

breakfast without fruits

booked 2 rooms as we were 4 (couple + 2 kids) and asked months ago to have the rooms next to each other

nice location. central to jardim do mar. lots of free parking!

for me it wasn t a problem as it was easy to find parking near the jardim do mar, but you should keep it in

parking was free a few minutes away

no parking place too hot in the room: no airco pool too small

the pool was also super handy to cool down

only one parasol for the swimming pool cleaning of the room not done at 3:30 pm when we are back

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

the spa was rated by my wife as one of the best massages she ever had

the spa was excellent, really high quality treatments

swimming pool facility and spa is old.

lovely rooms, nice bar and very friendly staff. fantastic grounds and great for walking.