spa facilities limited. nice pool on roof tho.

the pool is really nice and the sitting area next to it the photo i added is from the restaurant

the bar could have been open a little longer

great view from the room, very nice breakfast and very friendly staff

the staff were so friendly, the breakfast was amazing, buffet style, sitting outside overlooking the bay

that swimming due to stones and rocks should be very dangerous here, but you can use swimming pool

free wifi and parasols around the pool

the hotel is really nice, stuff as well. the pool is amazing

the access to the pool and beach were super nice and easy accessible

enjoyable outdoor pool with bar

staff variety of food available snackbar spa and indoor pool

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

the spa can be improved

the spa area is serene

00 everything is closed, the music and the bar are off

long way from the centre, promote no putting towels on sun beds but then doesnt enforce it, gym tiny, not even

the wifi was bad

no entertainment for kids ( kids club, movie nights,

breakfast was great and staff were wonderful

each block was easily to locate and get around food was great swimming pool was great spa facilities were

spa was be to accommodate in short notice

hotel spa is quite simple, but ok.

we really loved the views, the pools and the spa treatments

everywhere very clean - room, lift, reception, spa

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the gym instruments are slightly old/used and might need to be replaced...

the service the atmosphere the garden the pool the view the restaurants

the hotel shuttle bus has very limited schedule but public buses are frequent and convenient, so there's an

location, spacious rooms, indoor and outdoor pool, spa centar

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

special thanks to the pool/spa staff

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

rooms nearby, spa and pool facilities good, as was breakfast

there was a lot of space

spa treatments all over 110

the spa was a lovely place to relax after a day walking in the mountains

if somebody uses the spa in the afternoon and

excellent restaurants marvellous pool and spa and very comfortable rooms

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

the reception staff and the spa manager

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

spa could ve been better. water overflow from indoor pool made floor slippery at times

spa area was also quite dirty at times

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

the spa was not accessible because fully booked

lovely indoor pool and spa

good food. very nice spa facilities. great place.

we had a massage at the spa which was definitely the best we've ever had

room was airy, spacious and great for a couple

had to leave for the airport at 7:00 on our last day so didn’t get to have breakfast

spa treatments were very expensive and that s why we didn t use those services.

very relaxing areas, spa nad pool amazing

spa area (with sauna) included in the price

fabulous comfortable spa with massive & vigourous hydrotherapy pool, spacious turkish

spa could be a little bit cleaner (especially floors).

spa facilities were great and we used them most days

the spa is great

nice rooms, pool absolutely lovely and spa aria

spa jacuzzi also could have been warmer

not make use of swimming pools nor spa but they both looked fine

spa centre was very poor and treatments average at best

the pool and spa area was great

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

massage in spa was excellent and very good value

good facilities and very friendly staff. spa was great

the breakfast was nice and the spa treatment was amazing

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the spa was lovely, but needed some maintenance.

bar at the reception and spa downstairs

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

no spa in hotel

the bar was not open much, the gym & spa were not open

one night (saturday) the noise from the cafe / bar below went on well after midnight

golf cart still waiting for repairs

as a family with 2 kids ,we really liked everything

we could not find the spot in spa even though we booked it before.

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

property was reasonable spacious

, : the main reason i chose this hotel was the advertised spa area with

spa was closed during our stay

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

spa lady disappeared in the afternoon, though it was during her working hours

parking space of the hotel for 15cars maximum 3

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

spacious room with ocean view, king size bed with a topper

very nice spa and the rooms even tho being a little oldish, felt super cozy.

there were several spa features

there is both an outdoor pool and an indoor one in the spa area

good breakfast, and spa facilities for this price

spa area had good showers as well

the hotel is well-equipped, pools, fittness rooms, daily room service are also provided

gym

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

i made use of the pool and spa facilities which was an added bonus

spa shuts too early at 7pm

the facilities were fab, including the gym and spa rooms

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

good public areas including very spacious library

though hotels entrance and spa look very good, rooms and pool area are outdated and would benefit from an update

spa extra money and needed booking! lifts small. tv didn't speak any english.

stunning location. beautiful pool and spa and gardens.

terrace gardens views pool spa area very friendly and welcoming staff

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

spa facilities as in the process of being renovated

the spa would of been open, this place would of been fabulous

we enjoyed everything in the property including the spa facility.

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

the choice of pools and the spa resort definitely a plus

with excellent facilities: room, restaurants, spa and gym

the spa really needs to be refurbished, but treatments ok! :-)

hotel is in an excellent location, the rooms were very spacious and very confortable

thought spa prices a little expensive. some of the evening entertainment was not very good.

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

are very dated , spa area of poor quality and not at the level of a 4 stars

faculties such as pools, spa good

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

book the hotel because of children friendly activities like playground and kids club

the overall atmosphere and location good value for money now have wifi in all the rooms

the spa and the gym were great too - we had it to ourselves

the spa was very cosy and provided needed relaxation after all the hikes in madeira

smashing hotel with a great spa facility and excellent mountain views the evening meal was good

was absolutely amazing, dinner at the restorant was deliciuos - must visit, breakfast, room & spa was lovely

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

the spa experience was amazing

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

i definitely recommend you to try the spa - such a relaxing experience

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

the spa and swimming pool were great

we used the spa facilities and had a massage all of which was very good

pool and spa are very well equipped too and the staff is kind and helpful

it's a good hotel with slightly dated spa facilities

the spa and the pools need renovation.

the room is spacious, light and reflects the blue hues of the sea view

the spa also offers amazing massages - tried and tested

the spa pool is shallow perfect for children but they only let them in during a small window

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

also the spa facilities

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

hotel's location, facilities, beach acses,calm environment, dive center, parking area and pool bar were at a

much choice for breakfast when compared to other 5 star hotels

the spa was the biggest i have ever seen

spa price should be included in stay the jacuzzi could be warmer - always like warm indoor pool was

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

spa facilities were amazing

i don t understand why the spa is cost extra for guests?

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

great that spa access is included for free

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

spa included in the room rate

i used some spa services and was very happy with the quality of services

the jacuzzi in the spa was also not warm enough

amenities were fantastic, specially the spa great breakfast buffet excellent staff

the spa and treatments amazing

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

spa was really nice everything clean

spa and sauna only work part time

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

i love the fancy style of the facility and also the deck with the pool and spa on it

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

the pool is cold and usually filled with kids - even in the jacuzzi where there's a warning explicitly saying

free spa admission with a steam room and turkish bath complimentary

that the gym is only accessible if you are paying for a spa treatment, this should be open to all guests

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

they have a spa area with really great pool (heated

working hours of spa an gym

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

and a laundry room 4 mins away

nice room, great location og good breakfast. nice staff, good wifi - all you need

the view from the terrace is nice, but the bar never seemed to be open

the spa and the sunset after madeira hikes its exactly what you wished for

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much

lastly, the lack of clear communication about the one-hour limit for free spa access was frustrating

is a very nice place, we specially appreciated the sauna/spa section

views, spa and garden facilities, breakfast, staff

nice indoor spa pool available for sole use by appointment

the little spa area and pool, another highlight, you get to book for an hour an have it completely to yourself

pool and spa area is very disappointing

we didn't use all the facilities but the spa had a lot of options for massages which we unfortunately missed

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

breakfast was varied and good

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair

the location was good and they offered free parking

restaurant and bar good

the swimming pool is tiny but probably ok for kids

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

spa was very pleasant and relaxing

the spa facilities were great and it was good to be able to unwind after a day of many activities

the spa and sauna experience was very disappointing

the spa was wonderful as well as the pool

you also have spa services if you're interested

super wifi, but that was maybe because we had a room next to the reception

no proper bar either

well stocked honesty bar on the veranda - so guests treated like adults

wifi signal in the room at the end of the corridor was weak to not existing

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

swimming pool facility and spa is old.

the spa was excellent, really high quality treatments

the spa was rated by my wife as one of the best massages she ever had

the grounds are beautiful and tranquil and they have a top golf

bus stop in front of the hotel, plus ample parking for those travelling with a vehicle

the breakfast is plentiful, but quite boring in 4-5 days

we then went for breakfast which i would describe as basic but completely perfect to set you up for the day

in addition there is a coffee bar included so in case you're coming back from hikes in the afternoon, you can

the breakfast was excellent

fantastic spa and stunning views

the pool and spa are wonderful, and the view is breathtaking

beautiful gardens, spa facilities, pool, onsite restaurant was exceptional

didn't explain the property and amenities to us so we didn't know there was a beautiful pool and spa area until

absolutely everywhere, and cleverly tucking stairs out of sight that lead you easily through the spaces

also put spa robes and slippers for going to swimming pool in room

we didn't get to use the indoor pool and spa facilities, though they looked clean and well maintained (it was

great variety of food on breakfast, spacious and clean room, good spa area with swimming pool and sauna

the spa facilities are closed to the reception.

everything was perfect - staff, spacious hotel room, spa area, location, bfast was amazing - so much choice

couple for 1 hour of sauna felt outrageous, so we opted to go to a hotel and do a day pass to the spa instead

gorgeous place and amazing breakfast and service! quiet location and private parking.

we absolutely loved the breakfast by berta and pool!

the pool is cold - but i still loved my bracing swims before hot showers

very nice overall atmosphere convenient parking easy access to all the main tourist attractions a pool is a big

spa needs upgrading but still a very good massage

massages in the spa were excellent

the on-site spa was also excellent, complete with an indoor pool

the spacious spa was a plus

too expensive to use the spa and indoor pool.