absolutely everywhere, and cleverly tucking stairs out of sight that lead you easily through the spaces

beautiful gardens, spa facilities, pool, onsite restaurant was exceptional

the pool and spa are wonderful, and the view is breathtaking

fantastic spa and stunning views

didn't explain the property and amenities to us so we didn't know there was a beautiful pool and spa area until

everything was perfect - staff, spacious hotel room, spa area, location, bfast was amazing - so much choice

the spa facilities are closed to the reception.

great variety of food on breakfast, spacious and clean room, good spa area with swimming pool and sauna

it had a nice pool and spa on the first floor

also put spa robes and slippers for going to swimming pool in room

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much

the quietness and zen athmoshere, the spa area, the views

small and calm hotel, great bali and spa feeling

called a spa resort but facilities were not great, max 2 people to enjoy

views, spa and garden facilities, breakfast, staff

room is very nicely decorated, comfortable, spacious, clean, quiet and has amazing view of the ocean

swimming pool was cold, without heating

the room is spacious, with a wonderful view of the pool, the sea and the sunset

there was not natural juice at breakfast, what i missed from a hotel like this.

the breakfast was great and delicious with everything one could want

the breakfast is plentiful, but quite boring in 4-5 days

good breakfast and friendly staff

breakfast coffee - not good ud83dudc4e

room was clean, breakfast and dinner (vegetarian) was alright and staff was friendly

in addition there is a coffee bar included so in case you're coming back from hikes in the afternoon, you can

i arranged balloons and a cake for my partners birthday and the hotel provided a free sparking wine

it was extremely comi and spacious with an awesome view

pool was closed due to some repairs or damages, the spa access should have been free and shouldn t be a paid

spa and gym facilities are top

negative point- was not happy to pay for hot water swimming pool -i agrre to pay for gym & spa not the hot water

the beach is just few meters away and after a swim you can stop at the hotel spa and get yourself warm at the

nice breakfast options and this is why i feel the value for the money was very good, also because spa was included

excellent at all hotel locations, 3 a la carte dinners that was really worth it a free room safe, spa robe and

sandy beach on your doorstep and pool and spa on site

place for a bit of peace and the views from there are great) on out 3rd we ventured in to the spa area

spa facilities limited. nice pool on roof tho.

breakfast was good and eating outside was a lovely way to start the day

the bar and restaurant manager made the stay even better i found him to be helpful and friendly, he is

room service was too early in the morning

breakfast is fantastic

smashing hotel with a great spa facility and excellent mountain views the evening meal was good

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

valley, this hotel has an incredibile view on mountains, you can see it from your room, from the spa area and

was absolutely amazing, dinner at the restorant was deliciuos - must visit, breakfast, room & spa was lovely

the spa was very cosy and provided needed relaxation after all the hikes in madeira

the pool area was nice, clean and relaxing, and it was convenient that the hotel provided pool towels

we enjoyed the breakfast as well, very nice selection of available food

hotel, friendly & helpful staff pool bar is good pool very clean & looked after close to

enjoyable outdoor pool with bar

beautiful views , extremely clean . nice pool with a good bar with meals

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

the spa area is serene

staff variety of food available snackbar spa and indoor pool

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

there is free wifi for work, closeness to ocean for taking a relaxing swim

one little thing i personally did not like was music playing in the restaurant during breakfast

all staff superb here juan and the other pool guy all

was great, room size was according to the room type i paid for, but the wifi in the room was so poor and constantly

gym is not great (only a few cardio machines and on the first floor landing (so no separate room)

the spa facilities were not big enough to accommodate all the people who could be using them (although

everywhere very clean - room, lift, reception, spa

hotel spa is quite simple, but ok.

location, staff, breakfast, spa comfy beds and black out curtains

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

room was nice with seaview and bathroom. balcony with sunset. parking infront of building.

good location with parking, nice personnel and comfy room

breakfast wasn t the best

breakfast without fruits

i had a car and parking was

room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training

there was a lot of space

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

if somebody uses the spa in the afternoon and

the spa area is nice and the jacuzzi positioned toward the

location, spacious rooms, indoor and outdoor pool, spa centar

special thanks to the pool/spa staff

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

only one parasol for the swimming pool cleaning of the room not done at 3:30 pm when we are back

hotel is in car free village but parking is within 2 min walk

is no real bar area as such on an evening to sit and chill and play cards we ended up sitting in the

parking was free a few minutes away

parking close by

spa could ve been better. water overflow from indoor pool made floor slippery at times

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

the spa services not being available

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

the hotel isn t right in the city center, but there is a free shuttle service

complimentary shuttle into central funchal several times daily

tried to use steam room & spa facilities but were fully booked

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

the spa was not accessible because fully booked

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

spa area (with sauna) included in the price

minor issue was no spa staff on site for treatments, but could ring to arrange

the spa was great and clean

is definitely not cheap, considering that they have a spa and a gym included it s a good value and kids can

very relaxing areas, spa nad pool amazing

good food. very nice spa facilities. great place.

we had a massage at the spa which was definitely the best we've ever had

lovely indoor pool and spa

room was airy, spacious and great for a couple

wifi was good also (fast enough - i had to reconnect a couple of times but usually quite stable)

not make use of swimming pools nor spa but they both looked fine

nice rooms, pool absolutely lovely and spa aria

spa facilities were great and we used them most days

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

massage in spa was excellent and very good value

good facilities and very friendly staff. spa was great

the pool and spa area was great

spa centre was very poor and treatments average at best

bar at the reception and spa downstairs

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the spa was lovely, but needed some maintenance.

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

the breakfast was nice and the spa treatment was amazing

no spa in hotel

the bar was not open much, the gym & spa were not open

the restaurant and bar team are commendable for their politeness and engaging personalities

is huge with wonderful sea view, kitchen with all equipment needed, breakfast is simple, but tasty

pool temperature

clean and comfortable spacious room with very good housekeeping every day great views from room location all

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

parking space of the hotel for 15cars maximum 3

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

the sauna was really small and uncomfortable and the spa area was lackluster

the spa was closed and food was nothing

spa was closed during our stay

, : the main reason i chose this hotel was the advertised spa area with

property was reasonable spacious

there is both an outdoor pool and an indoor one in the spa area

good breakfast, and spa facilities for this price

spa area had good showers as well

room size was good, fully equipped kitchen

and outdoor swimming pools were great, there is also well equiped gym, jacuzzi, everything for free

spa hours - not a massive issue but i didn t get to enjoy the spa cause they were closed on

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

spacious room with ocean view, king size bed with a topper

very nice spa and the rooms even tho being a little oldish, felt super cozy.

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

the facilities were fab, including the gym and spa rooms

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

spa shuts too early at 7pm

i made use of the pool and spa facilities which was an added bonus

my spa treatment was the highlight

staff, excellent location, spacious rooms

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

good public areas including very spacious library

though hotels entrance and spa look very good, rooms and pool area are outdated and would benefit from an update

stunning location. beautiful pool and spa and gardens.

the spa would of been open, this place would of been fabulous

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

spa was worn and you could smell chemicals.

the spa did not provide any treatments

very modest spa - just a tiny sauna and a small pool, jacuzzi was not working

wifi is not available in rooms

the dinner was really good, the homemade flavour by laura the chef is incomparable and the breakfast is not to

we enjoyed everything in the property including the spa facility.

with excellent facilities: room, restaurants, spa and gym

the spa really needs to be refurbished, but treatments ok! :-)

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

the choice of pools and the spa resort definitely a plus

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

hotel is in an excellent location, the rooms were very spacious and very confortable

rooms and public spaces all very clean and felt luxurious to us

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

are very dated , spa area of poor quality and not at the level of a 4 stars

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

faculties such as pools, spa good

did find the breakfast selection not that good either

room, lovely pools, nice food and entertainment (i loved the folklore dancers), polite staff, car parks

loved this hotel - it has an old style charm to it, room was very spacious, meticulously clean with a view of

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

i definitely recommend you to try the spa - such a relaxing experience

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

the spa and swimming pool were great

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

it was great to have access to indoor, outdoor and the spa facilities all included in the cost

we used the spa facilities and had a massage all of which was very good

it's a good hotel with slightly dated spa facilities

gym has been relocated and not really adequate and similarly parts of spa out of action

the spa also offers amazing massages - tried and tested

the room is spacious, light and reflects the blue hues of the sea view

the spa pool is shallow perfect for children but they only let them in during a small window

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

also the spa facilities

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

except lure the manger of pool bar and restaurant, he is very angry person

wifi connectivity very poor

spa price should be included in stay the jacuzzi could be warmer - always like warm indoor pool was

spa facilities were amazing

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

the spa was the biggest i have ever seen

i don t understand why the spa is cost extra for guests?

spa included in the room rate

i used some spa services and was very happy with the quality of services

great that spa access is included for free

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

location, staff were very friendly and helpful, it was so nice that we extend the stay, the spa facilities are

the jacuzzi in the spa was also not warm enough

the spa and treatments amazing

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

spa was really nice everything clean

amenities were fantastic, specially the spa great breakfast buffet excellent staff

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

i love the fancy style of the facility and also the deck with the pool and spa on it

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

spa and sauna only work part time

the wifi is very reliable, which was important to me as i had to work a bit here and there

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

the breakfast was also amazing

it was a very nice stay, nothing to complain about. big room, good location and fine breakfast.

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

the rooftop terrance had a bar but wasn t used and it didn t look like it had been used in a while, that

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

free spa admission with a steam room and turkish bath complimentary

very clean and we had access to the spa facilities included

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

working hours of spa an gym

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

the spa was wonderful as well as the pool

the spa and sauna experience was very disappointing

gym/pool/spa were great

spa was very pleasant and relaxing

spa treatments also have to be pre-booked

pool and spa area is very disappointing

nice indoor spa pool available for sole use by appointment

we didn't use all the facilities but the spa had a lot of options for massages which we unfortunately missed

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair

breakfast was varied

very good shower water pressure, pleasant staff, rooftop views and relaxing solarium and pool with bar, excellent

breakfast was very good

location with parking, close to everything, great breakfast, attentive and helpful staff

you also have spa services if you're interested

kitchen was a great addition to the room, showers were wonderful and the beds were comfy best thing

room service switching all the lights back on every day

the hotel is very pet-friendly - our little django loved it

the rooms have a kitchenette and there is a basket of supplies to get you started