to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

i definitely recommend you to try the spa - such a relaxing experience

the spa needs improvement

the spa experience was amazing

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

it was great to have access to indoor, outdoor and the spa facilities all included in the cost

stayed in the deluxe junior suite, a beautifully appointed and spacious room

pool and spa are very well equipped too and the staff is kind and helpful

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

the spa was the biggest i have ever seen

spa facilities were amazing

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

i don t understand why the spa is cost extra for guests?

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

it's a good hotel with slightly dated spa facilities

the spa also offers amazing massages - tried and tested

the spa pool is shallow perfect for children but they only let them in during a small window

the spa and the pools need renovation.

gym has been relocated and not really adequate and similarly parts of spa out of action

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

location, staff were very friendly and helpful, it was so nice that we extend the stay, the spa facilities are

i used some spa services and was very happy with the quality of services

also the spa facilities

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

sunbathing area & facilities - very welcoming staff on arrival and throughout the stay - great breakfast choices

pools, spa, restaurants and bars, staff, amenities, room service, rooms in general, all is amazing

thought spa prices a little expensive. some of the evening entertainment was not very good.

rooms and public spaces all very clean and felt luxurious to us

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

hotel is in an excellent location, the rooms were very spacious and very confortable

the spa would of been open, this place would of been fabulous

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

spa facilities as in the process of being renovated

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

terrace gardens views pool spa area very friendly and welcoming staff

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

are very dated , spa area of poor quality and not at the level of a 4 stars

faculties such as pools, spa good

the breakfast buffet was very good and had lots of choice

gym needs an update - equipment is ancient and not up to standard.

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

spa and sauna only work part time

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

i love the fancy style of the facility and also the deck with the pool and spa on it

enjoyed sauna and swimming pool

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

amenities were fantastic, specially the spa great breakfast buffet excellent staff

spa was really nice everything clean

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

very nice spa and the rooms even tho being a little oldish, felt super cozy.

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

spacious room with ocean view, king size bed with a topper

spa is great

that the gym is only accessible if you are paying for a spa treatment, this should be open to all guests

very clean and we had access to the spa facilities included

free spa admission with a steam room and turkish bath complimentary

we really enjoyed the spa and they even surprised me with a birthday surprise ud83dude0d parking was available

good facilities and very friendly staff. spa was great

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

massage in spa was excellent and very good value

the pool and spa area was great

spa centre was very poor and treatments average at best

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use bar not open on

wifi worked fine

wifi very quick, good speed

the breakfast was also amazing

there is both an outdoor pool and an indoor one in the spa area

spa area had good showers as well

good breakfast, and spa facilities for this price

events in the hotel teras every evening, little pool and jacuzzi included

indoor swimming pool needs updating perhaps separate area for the kids

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

we enjoyed everything in the property including the spa facility.

with excellent facilities: room, restaurants, spa and gym

the spa really needs to be refurbished, but treatments ok! :-)

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

we could not find the spot in spa even though we booked it before.

the indoor pool and spa are so warm, you could spend all day in there

the spa was closed and food was nothing

the sauna was really small and uncomfortable and the spa area was lackluster

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

pool and spa lacking in facilities

spa treatments also have to be pre-booked

we didn't use all the facilities but the spa had a lot of options for massages which we unfortunately missed

the spa area, only has a small pool, nothing else

pool and spa area is very disappointing

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

good public areas including very spacious library

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

staff, excellent location, spacious rooms

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the hotel isn t right in the city center, but there is a free shuttle service

loved everything, but if we had to be critical, we would mention the small water glasses at breakfast (about 1

a quiet location, excellent staff a short taxi ride will take you into funchal or you can use the shuttle bus

the facilities were fab, including the gym and spa rooms

spa shuts too early at 7pm

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

i made use of the pool and spa facilities which was an added bonus

the location - perfect, walking distance to all touristic places and restaurants in funchal * parking - it s

car parking in house

breakfast was very good

nice room. swimming pool very good

with a view is so cool we arrived quiet late and was no extra charge, it was so nice of them parking is free

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

clean and comfortable spacious room with very good housekeeping every day great views from room location all

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

spa lady disappeared in the afternoon, though it was during her working hours

parking space of the hotel for 15cars maximum 3

no spa in hotel

the bar was not open much, the gym & spa were not open

everything was extremly wonderfull room pool people food we willsurley come again

staff, wifi, location and renew pool facilities

staff are lovely, the pool is always really clean and refreshing, it is very well cared for as we see the pool

the breakfast was nice and the spa treatment was amazing

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

the spa was lovely, but needed some maintenance.

bar at the reception and spa downstairs

we enjoyed the spa area and had a lovely massage

gym was old and incomplete, and the spa had some broken/unavailable facilities

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

the spa is great

spa facilities were great and we used them most days

lovely indoor pool and spa

good food. very nice spa facilities. great place.

we had a massage at the spa which was definitely the best we've ever had

room was airy, spacious and great for a couple

wifi is good. room is big, spacious and well equipped.

minor issue was no spa staff on site for treatments, but could ring to arrange

the spa was great and clean

spa and swimming pool areas were great and big plus for finnish sauna

spa treatments were very expensive and that s why we didn t use those services.

spa area (with sauna) included in the price

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

the spa was not accessible because fully booked

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

tried to use steam room & spa facilities but were fully booked

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

the spa services not being available

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

spa area was also quite dirty at times

the reception staff and the spa manager

you also have spa services if you're interested

the hotel is very pet-friendly - our little django loved it

from the hot kitchen, you can choose fried eggs, omelets, waffles, pancakes, etc

the wifi didn't work at first, but was corrected quickly by the staff.

oh, and they are pet friendly

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

location, spacious rooms, indoor and outdoor pool, spa centar

rooms nearby, spa and pool facilities good, as was breakfast

the spa facilities were great and it was good to be able to unwind after a day of many activities

spa was very pleasant and relaxing

the spa was wonderful as well as the pool

gym/pool/spa were great

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

the spa was a lovely place to relax after a day walking in the mountains

there was a lot of space

if somebody uses the spa in the afternoon and

excellent restaurants marvellous pool and spa and very comfortable rooms

everywhere very clean - room, lift, reception, spa

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

the spa facilities were not big enough to accommodate all the people who could be using them (although

each block was easily to locate and get around food was great swimming pool was great spa facilities were

spa was be to accommodate in short notice

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

the spa area is serene

offer massage at spa area

staff variety of food available snackbar spa and indoor pool

no entertainment for kids ( kids club, movie nights,

summer entertainment program is nice for kids and adults

was great, room size was according to the room type i paid for, but the wifi in the room was so poor and constantly

all staff superb here juan and the other pool guy all

from breakfast to dinner, every meal was a delightful culinary experience

daily room service

breakfast was quite standard, similar to what you usually get in many european hotels

beautiful view from the hotel. kind receptionist, ms monica. abundant breakfast. free parking.

the breakfast the dinner the room was amazing

breakfast, very spacious room, big balcony with amazing view

spa facilities limited. nice pool on roof tho.

hooks for towels and long jackets, small space in the bathroom, early closing hours of the bar and instant coffee

breakfast is fantastic

a shame that the bar closed so early (5

the rooftop pool and sunbeds were wonderful and the reception staff were so very helpful

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

the spa was rated by my wife as one of the best massages she ever had

the spa was excellent, really high quality treatments

swimming pool facility and spa is old.

shuttle service offered but not enough departure and return times proposed

couple for 1 hour of sauna felt outrageous, so we opted to go to a hotel and do a day pass to the spa instead

free easy parking also

pool is cold - so not ideal when the weather is cool like now (march 2025)

the pool area is absolutely stunning, perfect for relaxing and soaking in the atmosphere

very nice overall atmosphere convenient parking easy access to all the main tourist attractions a pool is a big

beautifully tended gardens and excellent spa facilities. best one we have ever been to.

too expensive to use the spa and indoor pool.

spa needs upgrading but still a very good massage

massages in the spa were excellent

the on-site spa was also excellent, complete with an indoor pool

the jacuzzi at the spa is so nice

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

excellent spa facility and additional massage

cozy pool and spa area too

smashing hotel with a great spa facility and excellent mountain views the evening meal was good

spa is clean and peacefull with a small cat who comes for hugs

whole hotel is a bit of a maze and spa needs to be booked in advance

but im general we really enjpyef our stay; it was very calm and we got to relax a lot in the spa area with a

amazing views, amazing staff, amazing food. sauna and spa not to be missed!

breakfast was also very good

bus stop to funchal, 2 minute walk to nearby restaurants and not even a 5 minute to the nearest spar shop which

also the hotel gym and spa area were super nice as well

visited the spa and enjoyed massage treatments

the staff was very friendly and helpful, the spa with the sauna was excellent and we loved that we could use

location, breakfast, design, layout

superb stay and facilities for water/ocean access and pool/spa pics on @beeart.o

as our flight got rescheduled to the same day but we checked in and used what they call the spa and went to the

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

very friendly and good service, access to the sea for swimming, good gym and massage etc

much to swim in the atlantic ocean, but also the jacuzzi and the indoor and outdoor swimming pool

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your

spa area was lacking, only one steam sauna and a small pool.

swimming pools - massage in wellness and spa (you have to try it

could only book a spa treatment and the la carte restaurant on arrival (and it was closed on sundays and mondays

a word two for gina in the spa who gave us wonderful hot stones massages

kids) could use the indoor pool and the lady who answered the phone forgot to tell us that the spa is currently

no enough staff for spa food to expensive

the spa was average, the location isn't the best without a car

superb breakfast, lovely view, excellent spa facilities and great library.

locations spa swimming pool

the quietness and zen athmoshere, the spa area, the views

views, spa and garden facilities, breakfast, staff

lastly, the lack of clear communication about the one-hour limit for free spa access was frustrating

is a very nice place, we specially appreciated the sauna/spa section

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much