private beach, excelent view, the spa it is clouse becouse covid, the food it is excelent,

views, the bed, the pool, hot tub, food, service

the breakfast was delicious

good wifi too

at the resort was good except the wifi was very weak

the pool area is sheltered from wind and it s pretty quiet in the rooms

nice to have a pool to swim after a long travel day

no ac in rooms, pool wasn t available

the water in the pool was very cool, almost cold

lovely pool

the spa was a plus

we loved the spa tubs with hot spring water

it is only available in the lobby/restaurant area, not in the hotel rooms or spa area at all

the overall spa experience was amazing too

spa and massage services are top notch

there is no spa in the hotel. and the low-level massage by an external source

location is breathtaking as are the gardens and wonderful pool area

charming library type bar with fireplace and great pool with infinity hot tub

it s also a great place to take kids

beautiful view, great food, immaculate grounds. nice fireplace in the suite.

free car parking

the wifi was not reliable from the second floor where my room was located

staff is really helpful and our kids had lots of fun interacting with them

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

they have a small kids that’s my daughter got to enjoy at the end of our day

you can hear tv from the bar in the lobby, all conversations

the gardens was beautiful and the spa services were very nice

did not try spa at all but nice touch

nice garden and own patio and access to spa (paid)

lively garden, very nice staff, spa services, restaurant

very well located and it has free parking.

the pool didn t seem nice to me

gorgeous view of the lake, lovely gardens with hammocks to relax, swimming pool

although i was charged the extra the room service did not respond, because there were left only towels for one

kids crying in the morning

lunch / bar is rather expensive

no laundry facilities

our kids (teenagers) loved the family style dinners meeting other travellers

lack of wifi but also appreciate the opportunity and intention to stay offline and be present

no wifi is what you need around the lake to enjoy it the fullest

as i have adopted kids of color that is not something i appreciate

swimming and spa pools both

pool and spa great. comfy bed. generous breakfast.

wifi

i did eat breakfast - one day with toast and coffee, skip that and just lay the extra q for the american

lovely pool and hot spring pool right at the lakefront

the outdoor kitchen has a refrigerator and a two burner stove top

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold

the kitchen was pretty well stocked and had everything we needed

lee and elaine will let you do a load of laundry in their washer

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking

it was very windy and i got up at night to close or lock down doors, even outside in the spa area, because all

especially the owner of the resort and the bartender at the swimmingpool

the staff, the food, the view, the pool

also bar tenders and their friends seemed too busy having fun to serve you

parking

the included breakfast is simply coffee, fruit and bread with jam

need to have someone available at the pool upstairs so you can easily have a drink with that amazing view

only small area for improvement would be the pool service, as there was no service to order drinks or cocktails

continental breakfast included was quite poor, comparing the quality of food given in the restaurants

breakfast could be enhanced and food menu changed from day to day.

also there are spa treatments like sauna, massages, hot tubs and swimming stops

the wifi signal is spot on everywhere

just not being able to have food pass 8 o clock. a snack bar there would be good

the bar is a steep stair climb from the water and there is no drink service in place for guests who are

the property is lovely the pool is great.

all the conversations, and fantastic dinners with them at their very unique small restaurant / bar overlooking

we ate breakfast every morning and paid for the dinner every night

people and 2 beautiful dogs (one which will keep you safe ate night by accompanying you from the bar to the

wifi works very well to keep in touch with the rest of the world

amazing breakfast and great drinks, very helpful staff, and location is very quiet but still only a

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

and the breakfast was sooo good

the views and amenities were super nice especially the bluetooth speaker and fireplace

they also have a nice heated pool

the breakfast was delicious (please get the chilaquiles)

breakfast was good as well

wifi barely reaches the dorms

the common area is good they had music from 5 pm to 10 pm they have a bar the view is marvelous

so beautiful to sit down at the bar and look out across the lake

and her staff are amazing, super delicious breakfast and restaurant on site and the most amazing lakeside location

staff was incredibly, lake access was great, the free breakfast lovely.

breakfast is provided at a low cost and is delicious

breakfast is available but opened too late for us since most of the touristic activites start quite

there is no breakfast provided and/or available in the morning

the view is really amazing!! nice breakfast

the third was a verrry weak wifi connection

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

spa was not 100% functional and sometimes food would take too much time to arive

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

there is a bar right next door which has loud music / karaoke / open mic although it does close at 10pm the

also, our room was next to the restaurant kitchen and next door to another bar that had music

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

they have a spa although the front desk staff didn t say anything about it

(if you book directly, the breakfast is inccluded)

breakfast was great

view from the bedroom as well as the upper floor where the living room, kitchen and balcony is located is just

the gym is next door and free to use as a hotel guest - it s great

room was clean and modern, we didn t use the gym but it s nice to have it, the pool was nice and we enjoyed

the loud music from the gym next door.

wifi is not even bad, its nonexistent

wifi was a bit patchy, but i could hotspot on my phone fine

there was no restaurant or pool

the pool and the view

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

spa was out of action, you had to pay for the sauna

beds are comfy , wifi works always and ud83dudc4d

com had laundry services listed in the facilities however when we asked one staff member they said there

loved everything at this amazing hotel from staff to cleanness, good food and breakfast, fires at night amazing

on top of that, their swimming pool does not meet the promising pictures