everything was exceptional, the service, the rooms, the spa and the food

the spa is very accessible and beautifully put together

of most fanatastic experience i ever had, everything including breakfast, spa and services was perfect to

spa was a little smaller than expected, but the overall experience at the hotel was still 10/10

the spa was amazing

the spa at the hotel is amazing, central location, close to everything

the mud and steam experience in the spa was also

the pictures of a pool are actually the thermal spa nearby, which is also gorgeous and worth a visit

walk from bath spa train station to francis hotel

nothing - our stay was perfect. we hope to revisit once the spa is ready!

location for visiting the thermae spa first thing in the morning to avoid the queues

we attended a wedding at the bath spa and the hotel was very close

short distance to spa and town centre for the market and town centre and train station

central - only 10mins walk to bath spa station

city centre & short walk to the spa friendly staff

they advised me how to get to the spa and were generally very polite and

about 15-minute walk to bath spa station

one of the staff members also kindly logged the tv into the correct wifi network for us to watch netflix

i am sure if i asked i could have got it through room service

room service was excellent

location a few minutes walk from bath spa and shops, bars & restaurants and about 10minute walk from the train

liked the closeness to bath spa, and to the spa facilities themselves

chose this hotel because it is located close to the thermae bath spa

the jane austen centre was 5mins walk, the roman baths and thermae spa were 3mins walk

the gym was nicely equipped and the breakfast had a variety of

wasn't thrilled that our spa session was interrupted by a 1-hour long senior water yoga session.

spa was outstanding and treatments were excellent , and location and service were perfect

beautiful nice big clean spa was amazing

the hotel is beautiful and the spa was better than expected. a must if you're in bath.

bed was very comfy, bedroom and bathroom were a great size, also enjoyed using the spa and the hotel bar had

roman baths, thermal spa and many more

the hotel was about 10 minutes walk from bath spa station

not have been better , the best i have ever come across, such lovely touches , like fresh bath spa water and

it was in a lovely, quiet location, within walking distance of bath spa railway station and the guildhall

for someone who prefers to eat midnight it will be good, also they said they shall be adding a spa soon

was fabulous, location perfect for visiting the town ,shopping or the spa and the hotel itself nicely

breakfast did have to be pre-ordered the night before but was cooked fresh when we arrived at our

the bar & restaurant is quite expensive so went into town for food.

the bar had little atmosphere.

we had a fantastic stay. the staff were warm and welcoming, and the breakfast was excellent.

wish it had additional amities such as a spa or a gym :) but that’s just as a bonus, the stay in general was

location, room, particularly bathroom with spa bath and lovely products

however we were going to the spa so not planning to spend any length of time in the rooms

the room was beautiful and extremely comfortable, equipped with a luxury spa bath and waterfall shower

is in a prime location being just short walk from bath spa train station and overlooking the pretty bath city

spa and sauna fabulous very impressive fit out with stylish art pieces no expense spared really

would have been better if the use of the spa facilities like the hot tub was free for hotel guests

we highly recommend afternoon tea at the hotel as well as booking spa services

the spa was extremely relaxing and top service

tough to fault - not much availability for spa appointments and the bar closed a little early for us

the massage we received at the spa was very professional and thoughtfully used aromatherapy

lovely room, attentive staff and great spa facilities

luxury hotel with nice spa and attractive grounds. everything you hope for in a fine hotel.

the spa is a dream

beautiful grounds and house. the spa facilities are beautiful.

) 15 mins from bath spa uni, so really close for visits

outside of bath so a great location with free parking

convenient to have the restaurant and bar right downstairs

parking - plenty of parking and for residents only

and accomodation excellent, breakfast really good and bar food very tasty, staff were really friendly and

pillows were not comfortable and the spa massages were not worth the prices as came out feeling like we had just

didnt like the spa shutting at 9pm, i wanted to stay there till 10pm

spa was brillient and perfect for what we wanted room was lovely

spa was nice

the spa facilities and rooms are amazing

information about bath, places to go, where to eat etc including discounted access to thermae spa which we took

friendly owners, nicely decorated large room with ensuite, free wifi

wifi could be better

the golf tips were also appreciated

beautifully decorated hotel. good location in bath close to city centre and bath spa university.

breakfast excellent staff friendly and welcoming cleanliness outstanding rooms beautiful and very

wifi - although the website claims 'free high speed

the rooms were big and comfortable , spotless and the breakfast was exceptional

breakfast was beautiful and plenty of choice

room 18 absolutely amazing private garden with hot tub then gate straight out to heated pool and spa we had room

the spa is small but amazing and the property itself is like being at home.

they prebooked a session in the spa and evening dinner

spa facilities hit the spot, helping us to relax and fully enjoy the stay

the staff made it exceptional, the rooms, the spa and the restaurant were perfect and i can't wait to go back

was visiting bath spa uni with daughter, so handy location just being 10 minute drive away

like the bar to be open past 8ish i didn't end up having a drink here for that reason but this would never

and welcoming staff; efficient free wifi; cleanliness; wide range of breakfast offer - cooked to order; ample

friendly staff and parking. great breakfast too.

full english breakfast was really really tasty, even the hash brown and tomatoes, which are normally bland in

spa is amazing and so are the treatments

the spa and pool facilities are the best i ve been to

spa hotel offers an exceptional retreat where culinary excellence, spacious and comfortable spa

brasserie by the spa could be warmer (decor and temperature)

our room was onlooking the garden and was very spacious and clean

we had a delightful room and the staff in both hotel and spa could not have been more helpful

the spa was great and good facilities lovely indoor pool, sauna and steam room, plus great outdoor pool

amazing country hotel. great spa facilities

treatments in the spa and advice and follow up given after the treatment

special thanks to rumi at the spa for an excellent massage i ll be back

the spa facilities were good even though being renovated

wifi was very unstable and kept cutting out

also could have a better induction when arriving to advise on eating times, check out process, wifi password

was excellent especially the hot roast potatoes on the bar

bar specialises in cider so not one for real ale fans

we paid for spa treatments in our room and had, dined in the restaurant with was excellent and used the pool

were under the impression that there would be an in-house spa treatment facility

i know the site has pet friendly rooms but think this should be clearly labelled/ and cleaned to better standard

say pet friendly but because of our dog we were stuck in the conservatory with a meagre breakfast

spacious rooms, fab facilities, beautiful breakfast and swimming pool on site, friendly

location only 20 minutes from the bath park and ride and bath spa university

3 rooms, all good , power showers , fantastic breakfast , warm well appointed rooms, plenty of parking, fast

clean room, kind people & exceptional breakfast. super pet friendly: felt like home

and clean room and bathroom lovely walk in shower excellent breakfast had an evening meal in the pub which was

great food choices for evening meal, breakfast amazing and staff very attentive.