was visiting bath spa uni with daughter, so handy location just being 10 minute drive away

wifi is great

like the bar to be open past 8ish i didn't end up having a drink here for that reason but this would never

think disable parking should have a sign to say what day the dust bins are being emptied due to my car being

breakfast more than adequate and enjoyable

the spa facilities were good even though being renovated

just not recommended to anyone for business toilet and shower on the corridor wifi not working no restaurant

no kids menu but it is kid friendly

wifi was very

wifi login relies on a discontinued cloud service so doesn't work on some devices

beautifully decorated hotel. good location in bath close to city centre and bath spa university.

wifi - although the website claims 'free high speed

very difficult to get the wifi working. it kept dropping out and was non existent in the end!

in the bottom floor room which when trying to watch on-demand tv it kept cutting out due to poor wifi

the rooms were big and comfortable , spotless and the breakfast was exceptional

the spa is a dream

the massage we received at the spa was very professional and thoughtfully used aromatherapy

enjoyed the spa and dinner was amazing

beautiful grounds and house. the spa facilities are beautiful.

beautiful room stunning hotel lovely spa very friendly staff

the spa was lovely and the staff were very friendly no

spa facilities were excellent

the spa is amazing and really helps you to relax and enjoy your time

spa was a fanatic addition to our stay

was a nice central area ,the restaurant was nice and the spa and pool were wonderful ,the room was very

of most fanatastic experience i ever had, everything including breakfast, spa and services was perfect to

the spa is very accessible and beautifully put together

everything was exceptional, the service, the rooms, the spa and the food

spa was a little smaller than expected, but the overall experience at the hotel was still 10/10

feel the spa could have been bigger

about 15-minute walk to bath spa station

they advised me how to get to the spa and were generally very polite and

i am sure if i asked i could have got it through room service

room service was great throughout and we really loved the suite

so much character in the whole place & 24/7 room service for those coming in late from their travels

city centre & short walk to the spa friendly staff

we attended a wedding at the bath spa and the hotel was very close

short distance to spa and town centre for the market and town centre and train station

location for visiting the thermae spa first thing in the morning to avoid the queues

central - only 10mins walk to bath spa station

walk from bath spa train station to francis hotel

nothing - our stay was perfect. we hope to revisit once the spa is ready!

the pictures of a pool are actually the thermal spa nearby, which is also gorgeous and worth a visit

nothing really. i would have used the spa had it had a sauna , pool or steam room

the spa at the hotel is amazing, central location, close to everything

location a few minutes walk from bath spa and shops, bars & restaurants and about 10minute walk from the train

the jane austen centre was 5mins walk, the roman baths and thermae spa were 3mins walk

liked the closeness to bath spa, and to the spa facilities themselves

chose this hotel because it is located close to the thermae bath spa

not enough tables for breakfast

) 15 mins from bath spa uni, so really close for visits

location and parking couldn't be better

free parking onsite and the staff went above and beyond in helping, in fact, we booked up for our return

had trouble with wifi.

kitchen shuts early and poor wifi - but great curry round the corner so no issue

the location is totally central, and the bath and spa services at this hotel are excellent

beautiful nice big clean spa was amazing

bed was very comfy, bedroom and bathroom were a great size, also enjoyed using the spa and the hotel bar had

spa access is only 8-10am and 7-9pm which we weren t aware of

the staff were exceptional, the hotel was really clean, lovely spa too

was fabulous, location perfect for visiting the town ,shopping or the spa and the hotel itself nicely

car parking a little expensive.

amazing breakfast

pet friendly: dog barking.

everything done to perfection- service, breakfast and room

the hotel was about 10 minutes walk from bath spa station

henrietta house was an easy walk from the bath spa train station (approx

when we got back from the spa our luggage was in our

roman baths, thermal spa and many more

it was in a lovely, quiet location, within walking distance of bath spa railway station and the guildhall

however we were going to the spa so not planning to spend any length of time in the rooms

is in a prime location being just short walk from bath spa train station and overlooking the pretty bath city

the room was beautiful and extremely comfortable, equipped with a luxury spa bath and waterfall shower

- nice room - great toiletries from natural spa factory (bath) - central & easy access to the city and the train

plus only 6 minutes walk from bath spa

information about bath, places to go, where to eat etc including discounted access to thermae spa which we took

the golf tips were also appreciated

wifi could be better

friendly owners, nicely decorated large room with ensuite, free wifi

spa and sauna fabulous very impressive fit out with stylish art pieces no expense spared really

tough to fault - not much availability for spa appointments and the bar closed a little early for us

think it would be great to have a way to add gratuity to your spa treatment

would have been better if the use of the spa facilities like the hot tub was free for hotel guests

the spa was extremely relaxing and top service

didnt like the spa shutting at 9pm, i wanted to stay there till 10pm

absolute best thing was the spa (mostly due to the ridiculously comfortable robes

the spa facilities and outdoor heated pool

perfect location amazing hot tub and spa rooms. absolutely perfect.

the spa facilities and rooms are amazing

location only 20 minutes from the bath park and ride and bath spa university

lovely rooms great bar staff and food

the wifi was great, staff are lovely and breakfast was great

fab breakfast lots of parking

they were very welcoming and understanding, the breakfast was absolutely delicious and adam made us feel like