spa facilities were excellent

the spa was brilliant and the room was so comfy and luxurious. it was a splendid stay.

had a complaint about the spa which was immediately looked into and i was provided with a refund, great

the spa is amazing and really helps you to relax and enjoy your time

spa was a fanatic addition to our stay

the spa facilities were good even though being renovated

wifi was very unstable and kept cutting out

great wifi

just not recommended to anyone for business toilet and shower on the corridor wifi not working no restaurant

also could have a better induction when arriving to advise on eating times, check out process, wifi password

was visiting bath spa uni with daughter, so handy location just being 10 minute drive away

warm welcome, helpful staff, comfy beds, cosy bar and absolutely delicious fresh-cooked breakfast served with

other food/ pubs, sainsburys local, good park for kids/ dogs & rail, facilities ; all

friendly staff and the food was good, parking was handy too

easy to find, welcoming, good parking.

beautifully decorated hotel. good location in bath close to city centre and bath spa university.

wifi - although the website claims 'free high speed

easy to find and plenty of parking

in the bottom floor room which when trying to watch on-demand tv it kept cutting out due to poor wifi

free on site parking and cheap enough to get uber back and forth or walk if weather

the spa is a dream

lovely room, attentive staff and great spa facilities

the spa is incredible and it was so relaxing to enjoy the various treatments i booked (my advice is

the massage we received at the spa was very professional and thoughtfully used aromatherapy

luxury hotel with nice spa and attractive grounds. everything you hope for in a fine hotel.

location only 20 minutes from the bath park and ride and bath spa university

the bar was typically well stocked

only negative was that we were never given a wifi code nor did it feature on any of the in room info that was

it said dogs welcome & that they have pet beds & water bowls, these were not made available to me, luckily i

just a short walk from both the town centre and the lake, with the added bonus of free on-street parking

spa was a little smaller than expected, but the overall experience at the hotel was still 10/10

feel the spa could have been bigger

the spa is very accessible and beautifully put together

of most fanatastic experience i ever had, everything including breakfast, spa and services was perfect to

everything was exceptional, the service, the rooms, the spa and the food