our room was onlooking the garden and was very spacious and clean

brasserie by the spa could be warmer (decor and temperature)

spacious, great spa and great cottage accommodation for whole family with en suite bathrooms for

spa hotel offers an exceptional retreat where culinary excellence, spacious and comfortable spa

location, spa facilities - everything was just incredible

a quality resort with wonderful comfortable rooms, splendid food, welcoming staff and a gorgeous spa, all at

great spa facilities and the restaurant was fabulous

the grounds, spa and restaurant area

the spa was so relaxing too

the spa closes at 9pm and that our luxury double room wasn t much different to a standard double

special thanks to rumi at the spa for an excellent massage i ll be back

amazing country hotel. great spa facilities

we had very enjoyable spa treatments

treatments in the spa and advice and follow up given after the treatment

the spa was great and good facilities lovely indoor pool, sauna and steam room, plus great outdoor pool

spa was brillient and perfect for what we wanted room was lovely

absolute best thing was the spa (mostly due to the ridiculously comfortable robes

pillows were not comfortable and the spa massages were not worth the prices as came out feeling like we had just

didnt like the spa shutting at 9pm, i wanted to stay there till 10pm

perfect location amazing hot tub and spa rooms. absolutely perfect.

the beds and pillows were a slice of heaven and the spa was amazing

tough to fault - not much availability for spa appointments and the bar closed a little early for us

would have been better if the use of the spa facilities like the hot tub was free for hotel guests

think it would be great to have a way to add gratuity to your spa treatment

i had a pregnancy massage in the spa and i felt very relaxed and cared for

was fabulous, location perfect for visiting the town ,shopping or the spa and the hotel itself nicely

no info regarding the wifi in the room

easy parking

amazing breakfast

hotel has gardens, could eat outside and has parking on site

when we got back from the spa our luggage was in our

the hotel was about 10 minutes walk from bath spa station

roman baths, thermal spa and many more

henrietta house was an easy walk from the bath spa train station (approx

for someone who prefers to eat midnight it will be good, also they said they shall be adding a spa soon

they advised me how to get to the spa and were generally very polite and

about 15-minute walk to bath spa station

room was large, staff were wonderful. bar and dining exceptional. car valet service fantastic.

little in the restaurant, room service and breakfast menus for vegetarians

rooms kept impeccably clean with daily room service

were under the impression that there would be an in-house spa treatment facility

we paid for spa treatments in our room and had, dined in the restaurant with was excellent and used the pool

beautiful place! perfect for trips with kids and pets!

pool was fabulous, the staff were lovely and very helpful

nice stay, kids loved the pool and the adjoining rooms (12 and 12a) worked perfectly for a family of four with

is in a prime location being just short walk from bath spa train station and overlooking the pretty bath city

plus only 6 minutes walk from bath spa

- nice room - great toiletries from natural spa factory (bath) - central & easy access to the city and the train

wish it had additional amities such as a spa or a gym :) but that’s just as a bonus, the stay in general was

location, room, particularly bathroom with spa bath and lovely products

spa was a little smaller than expected, but the overall experience at the hotel was still 10/10

of most fanatastic experience i ever had, everything including breakfast, spa and services was perfect to

the spa was amazing

feel the spa could have been bigger

the spa is very accessible and beautifully put together

nothing really. i would have used the spa had it had a sauna , pool or steam room

the pictures of a pool are actually the thermal spa nearby, which is also gorgeous and worth a visit

hotel - its been recently refurbished so everything was new and the spa facilities were excellent

the spa at the hotel is amazing, central location, close to everything

walk from bath spa train station to francis hotel

would be better if hotel guests could use the spa as much as they like rather than at set times

bed was very comfy, bedroom and bathroom were a great size, also enjoyed using the spa and the hotel bar had

the location is totally central, and the bath and spa services at this hotel are excellent

beautiful nice big clean spa was amazing

wasn't thrilled that our spa session was interrupted by a 1-hour long senior water yoga session.

city centre & short walk to the spa friendly staff

short distance to spa and town centre for the market and town centre and train station

we attended a wedding at the bath spa and the hotel was very close

location for visiting the thermae spa first thing in the morning to avoid the queues

central - only 10mins walk to bath spa station

location a few minutes walk from bath spa and shops, bars & restaurants and about 10minute walk from the train

the jane austen centre was 5mins walk, the roman baths and thermae spa were 3mins walk

liked the closeness to bath spa, and to the spa facilities themselves

chose this hotel because it is located close to the thermae bath spa

we also had cocktails (which were amazing) & bar food on one of the nights

beautiful grounds and house. the spa facilities are beautiful.

the massage we received at the spa was very professional and thoughtfully used aromatherapy

the spa is a dream

lovely room, attentive staff and great spa facilities

luxury hotel with nice spa and attractive grounds. everything you hope for in a fine hotel.

) 15 mins from bath spa uni, so really close for visits

and accomodation excellent, breakfast really good and bar food very tasty, staff were really friendly and

great position 10 minute walk from town, comfy bed and great shower, good free wifi

free parking and great proximity to the city

parking on site was an added bonus, it took the stress out of trying to find somewhere