the facility has everything anyone could possibly want, a beautiful pool and spa area, beachfront, lake, canoes

room service was great, spa bath in room

great spa for relaxation

spa massages available in the hotel.

i had booked myself for a spa massage and it was absolutely fab

spa wasn t working

because of the outside parking (and the big issue in montreal area with the cars stolen) you can borrow a

very helpful staff, comfortable room and easy parking.

parking is free

cleanliness. the pool, sauna and gym were opened this time. we love it

the microwave and coffee machine were a nice bonus airport shuttle service was punctual, professional and

kids hockey tournament. elevators were playgrounds. but hey!!! i was a kid once too. haha

free parking and few shuttle if you need it

shuttle person from the airport was extremely rude and aggressive, there wasn t much food to eat

the kids thought the pool was okay to swim in

will wish they give more towel since they have a spa in the room

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

were quite pleased with our one-night stay - it is a standard motel setup with parking in front of our door,

was a great location and there was a little resto bar (willy s) basically in the same parking lot

there were barely any towels and the ones they did have were like pool towels

staff was horrible, restaurant was closed, spa was closed, no room service, just horrible

of fresh towels in the spa area and very slow breakfast service ( more than an hour wait for a simple

with no room service or restaurant downstairs maybe put 2 bottles of water in the fridge and may be some

pool was not open.

that is a rip off when they advertise they are pet-friendly

rooms are very small and poorly cleaned it has dust everywhere, the pool is icy and the spa is not hot at all

there was a pool and a gym. and good room service

no parking

that we have to ask a key pass to the pool and it is outdated

attitude on saturday, which is understandable because she had to deal with calls about screaming kids

breakfast is the highlight of our stay

breakfast was wonderful and there's a nice outdoor garden to sit in the morning

good breakfast, parking and silent place

one story unit with parking

breakfast was a treat with a nice selection

had a spa that was never open that s why want to book that hotel

good thing was pet was welcomed

surprise: the gym was closed, and there is no pool or hot tub

were issues with the wifi alot

we tried to connect to the free wifi but couldn't get it to work

the spa was hard to find, the staff did not even know where it was

the swim spa was nice but a-little chilly

but renovation seems to be ongoing dodgy wifi - could barely update my email

staff at the concierge desk, the kitchen and shuttle drivers

i asked if i can do laundry, and willing to pay but they said i am not allowed

ordering breakfast a la carte through room service was difficult

wifi was awkward to connect to

staff at the buffet, front desk, and the shuttle bus were all exceptional

kids like the swimming pool

they advertise that the shuttle comes every 15 minutes to the airport

ice in the parking. breakfast not included

pool was kids friendly and they enjoyed the pool and the water slide

the pool for the kids is incredible

wifi in room

the slide the kids loved and the room was super clean and

wifi strength is bad. no ice machine. pool on renovation.

we had to each time go to the laundry room to get towels

pool and gym were nice

please do not go there especially if you have kids

the room was nice and clean also the kitchen breakfast staff very helpfully

we enjoyed the well kept pool and spa area every day

the pool was wonderful and the spa treatments across the driveway was amazing

spa is very good too

cleanliness of the spa and pool in the basement

the pool and spa area

kitchen stove caught fire when turned on due to lack of cleanliness

the kitchen wasn't up to standard for me to use

there was kitchen in the room which includes microwave, stove and refrigerator.

close to shopping; good space (more like a serviced apartment) with a small kitchen and walk-in closet; all the

the rooms were large, lots of space, closets, and a full kitchen, staff is nice .

nice local hotel, nicely decorated for christmas. spa lovely in winter. large rooms.

hotel but no indoor pool as advertised (spa only

the bar was lovely to have a drink at after a busy day

the breakfast bar needs new toasters!!

and spacious, well insulated (very few to none noise around), great beds, perfect wifi, plenty of parking spots

spa facility was outstanding.

liked the room and spa a lot

it is also across the street from le finlandais spa, highly recommended

the room is big, there s enough space to move around even with two families

wish it had spa areas for younger children

didn t have time to use pool or spa but would def visit again

pool and gym are clean and inviting

pool...restaurant...gym...sauna. all's good and very central. 12 minutes from downtown old port.

no laundry

restaurant and the hotel do not have a deal so there is no room service

breakfast was offered in the bar and was rather expensive for the

the gym was very good, and the pool looked very nice although other people were using it

the gym and pool amenities

nice clean room. clean gym.

the gym had variety and water replenishment station which was super convenient

very clean and confortable. pool, sauna and well equipped gym. friendly staff.

pool water could've should've been warmer and

the pool is small and gets quickly crowded rooms need more dusting/

very clean and confortable. pool, sauna and well equipped gym. friendly staff.

kitchen was a plus to prepare food

took the queen smoking with spa tub so it's to be expected you can see some wear and tear on the room

spa tub was very big, the jets worked perfectly

spa bath room

parking lot and walk ways were very icy they were not salted or sanded the room was a lot smaller

the fireplace didn t work, and the non smoking room smelled like cigarette smoke

the bed were comfy and there was a pool and spa available. good tea and coffee facility.

the pool and spa are were very small

my kids thought it is a

the pool is not heated which is the mean reason we book this hotel because of kids

very good for a three star hotel; not a luxury or fancy place; very decent kosher breakfast included; a short

had a problem in my room with the spa starting on it's own all night and making very loud noises, i tried

easy parking

not a lot orf parking

wifi didnt not work in the suites room neither did the bathtub & i asked to make the room romantic

not enough parking

at first i was excited about the room as it had a spa tub and was a decent size room

the spa bathtub

that the spa bath didn't work

modern and the spa bath

was very nice and spacious

good parking, easy to locate. good quality

could do with a cosier bar area.

clean, big space and great parking

there is a water dispenser in the hall and a small gym

timings of the bar and restaurant are not ideal - ie if you arrive late or in the middle of the day, you can

spa was wonderful. room very clean

it had a nice spa bath.

front desk lady was very nice in greeting, spa tub was very nice

clean and nice rooms for the price ~ the spa tub was much more updated than the photos i had seen online

mirrors on the ceiling and a spa bath in the room

breakfast was continental and have a good selection for everyone

parkingif you come in an late check in

fireplace didn t work.

wonderful selection of fresh breakfast items

breakfast was healthy and served in beautiful stately room

the spa is amazing and the staff is very nice and helpful

facilities were great , room , pool , gym , spa and business center

spa was smaller than expected.

disappointed with the pool and spa facilities

did not deliver on spa reservation as promised

the spa offers a complimentary treatment for tired legs and feet, truly rejuvenating

sadly, the spa was out of stock:(

hotel was modern, new and very clean. the spa was 5 star experience.

was amazing rooms are amazing gym is amazing bar and restaurant is amazing

gym well equipped and the hotel is in a great

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

priced, no sauna or spa as stated

was closed the restaurant the spa the bar sauna also charged $144

no pool. inability to control room temperature.

loved how i felt like a queen, with the room service and the phone calls being picked up immediately

fabulous spa bath and excellent air conditioning

i wish they had a spa and swimming pool

greattttttt just need a pool

also, we were approved a late check out because my friends is pregnant and that showed how human the team is

is a small 5* hotel with great location, large and comfy room and bathroom, free in room wifi and nice bar

location, spacious room, cleanliness, breakfast

loved proximity to bell centre and bar george

close to the underground city and many nice restaurants and bars

nice confortable bed and huge shower! breakfast was a nice bonus

breakfast could be better. all bakery items offered looked burned or over cooked.

spa was a little expensive for the services i received

they give a toothbrush & a razor, but no sponge for the spa shower, near the awesome bathtub two champagne

missing swimming pool and spa room light very complicated to operate

room service is very exceptional

the service was top notch, whether at the front desk or room service or the valet

spa quality soaps and lotion, huge full

the current construction in the area near the hotel area. no swimming pool.

wifi doesn't always work.

the hotel doesn't have a pool. have to give the tip to the valet each time that need the car.

the only bad thing there was the gym. was soooo bad!

gym and pool are big enough

wifi great and tv fabulous

and bar

clean room, perfect location. very nice and helpful staff. pet friendly hotel.

wifi surcharges - anything over 3mb you get charge $12 cad should be more in line with other hotels

fab gym facilities and spa

also have self operated laundry machines

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

gym is above average for a hotel (multiple treadmills & bikes; cable stack; and some other basic

gym and pool. space in the room

let us have an early check in and late check out. easy to got to from the train station

two separate beds, a view of the charming street, wonderful staff and a late check out

the hotel staff was really accomodating for early check in and late check out

the cleaning lady took away one of our big towel while we were at the gym.

small on-site restaurant offers decent but small-ish breakfast buffet ($25 per adult, kids free) and a-la-carte

the gym is 24h and the reception desk is quick and friendly

free wifi

gym was open and kids enjoyed trying out the equipment/burning some energy from being cooped up all day

hotel with indoor salon, gift shop and chez cora, dry cleaner and alterations, restaurant bar on second floor,

hotel us not kids friendly fro desk staff ask me 200$ damage deposit because i have a 7 years old kid at the

the spa was lovely, and the gym a good size

there is a spa also on that floor

pool/spa were wonderful

i highly suggest you take a look at the 12th floor's pool, spa and outdoor jacuzzi - it's a really nice setup

we ordered room service for breakfast, and i found the food to be very average for the price charged

we had our own spa bath in our very spacious room and it was great

old building, warm and very comfortable, beautiful decor, spa bath was great

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

loved the spa tub and the comfortable bed. the location was perfect.

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for

bar was right sized and responsive and cheerful service

the main lobby bar was a great place to decompress after a day spent at the canadian grand prix

great decor in and out. the bar and restaurant were also very good.

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for

spa was closed, we had called to ask about hours of operation and they never told us it was out if

was also put off when some hotel stayers wore their clothes in the whirlpool/spa pool which dirtied the water

room service 10/10

staff, check in, gym, pool, lobby bar, room, location

room service